Data Recovery Labs in Dunstable

Are you looking for methods to restore data in Dunstable? Are you interested in prices for recovering a hard disk, memory card or USB flash drive? Did you unintentionally delete important documents from a USB flash drive, or was the data lost after disk formatting or reinstallation of Windows? Did a smartphone or tablet PC accidentally lose all data including personal photos, contacts and music after a failure or factory reset?

Data Recovery at Specialized Labs

Addresses of PC Repair Services and Post Offices

Name Working Hours Rating
  • mon: 10:00 - 20:00
  • tue : 10:00 - 20:00
  • wed: 10:00 - 20:00
  • thu: 10:00 - 20:00
  • fri: 10:00 - 20:00
  • sat: 10:00 - 20:00
  • Sun: 10:00 - 20:00
  • Rating: 5
  • Total people rated: 1
  • No information
  • Rating: 4.5
  • Total people rated: 2
  • mon: 09:00 - 17:00
  • tue : 09:00 - 17:00
  • wed: 09:00 - 17:00
  • thu: 09:00 - 17:00
  • fri: 09:00 - 17:00
  • sat: 09:00 - 17:00
  • Rating: 4
  • Total people rated: 1
  • mon: 09:00 - 20:00
  • tue : 09:00 - 20:00
  • wed: 09:00 - 20:00
  • thu: 09:00 - 20:00
  • fri: 09:00 - 20:00
  • sat: 09:00 - 20:00
  • Sun: 09:00 - 20:00
  • Rating: 3.5
  • Total people rated: 1142
  • mon: 09:00 - 18:00
  • tue : 09:00 - 18:00
  • wed: 09:00 - 18:00
  • thu: 09:00 - 18:00
  • fri: 09:00 - 18:00
  • sat: 09:00 - 18:00
  • Rating: 2.6
  • Total people rated: 15
  • Reviver Technologies Limited
  • +44 1582 690692
  • www.reviver.com
  • 140 High Street South, Dunstable
  • No information
  • Unrated
  • No information
  • Unrated
  • Total Technology Support
  • +44 1582 948321
  • www.reviver.com
  • 97 High Street North, Dunstable
  • No information
  • Unrated
  • mon: 08:00 - 20:00
  • tue : 08:00 - 20:00
  • wed: 08:00 - 20:00
  • thu: 08:00 - 20:00
  • fri: 08:00 - 20:00
  • sat: 08:00 - 20:00
  • Sun: 08:00 - 20:00
  • Unrated
Name Working Hours Rating
  • mon: 07:00 - 22:00
  • tue : 07:00 - 22:00
  • wed: 07:00 - 22:00
  • thu: 07:00 - 22:00
  • fri: 07:00 - 22:00
  • sat: 07:00 - 22:00
  • Sun: 07:00 - 22:00
  • Rating: 4.7
  • Total people rated: 3
  • mon: 06:00 - 20:00
  • tue : 06:00 - 20:00
  • wed: 06:00 - 20:00
  • thu: 06:00 - 20:00
  • fri: 06:00 - 20:00
  • sat: 06:00 - 20:00
  • Sun: 06:00 - 20:00
  • Rating: 4.7
  • Total people rated: 6
  • mon: 06:00 - 21:00
  • tue : 06:00 - 21:00
  • wed: 06:00 - 21:00
  • thu: 06:00 - 21:00
  • fri: 06:00 - 21:00
  • sat: 06:00 - 21:00
  • Sun: 06:00 - 21:00
  • Rating: 4.5
  • Total people rated: 4
  • Tithe Farm Post Office
  • +44 1582 863400
  • www.postoffice.co.uk
  • 8 Hillborough Crescent, Houghton Regis, Dunstable
  • mon: 09:00 - 17:30
  • tue : 09:00 - 17:30
  • wed: 09:00 - 17:30
  • thu: 09:00 - 17:30
  • fri: 09:00 - 17:30
  • sat: 09:00 - 17:30
  • Rating: 4.5
  • Total people rated: 2
  • mon: 09:00 - 17:30
  • tue : 09:00 - 17:30
  • wed: 09:00 - 17:30
  • thu: 09:00 - 17:30
  • fri: 09:00 - 17:30
  • sat: 09:00 - 17:30
  • Rating: 4.5
  • Total people rated: 2
  • mon: 05:00 - 18:00
  • tue : 05:00 - 18:00
  • wed: 05:00 - 18:00
  • thu: 05:00 - 18:00
  • fri: 05:00 - 18:00
  • sat: 05:00 - 18:00
  • Sun: 05:00 - 18:00
  • Rating: 4.1
  • Total people rated: 7
  • mon: 08:00 - 18:00
  • tue : 08:00 - 18:00
  • wed: 08:00 - 18:00
  • thu: 08:00 - 18:00
  • fri: 08:00 - 18:00
  • sat: 08:00 - 18:00
  • Rating: 4
  • Total people rated: 5
  • Amazon Locker - Nevis
  • +44 800 496 2459
  • www.amazon.co.uk
  • Shell Wilbury, Poynters Road, Bedfordshire
  • 24 / 7
  • Rating: 3.7
  • Total people rated: 12
  • mon: 08:00 - 18:00
  • tue : 08:00 - 18:00
  • wed: 08:00 - 18:00
  • thu: 08:00 - 18:00
  • fri: 08:00 - 18:00
  • sat: 08:00 - 18:00
  • Rating: 3.7
  • Total people rated: 10
  • mon: 07:30 - 17:30
  • tue : 07:30 - 17:30
  • wed: 07:30 - 17:30
  • thu: 07:30 - 17:30
  • fri: 07:30 - 17:30
  • sat: 07:30 - 17:30
  • Sun: 07:30 - 17:30
  • Rating: 3
  • Total people rated: 4
  • mon: 07:00 - 22:00
  • tue : 07:00 - 22:00
  • wed: 07:00 - 22:00
  • thu: 07:00 - 22:00
  • fri: 07:00 - 22:00
  • sat: 07:00 - 22:00
  • Sun: 07:00 - 22:00
  • Rating: 3
  • Total people rated: 2
  • Langdale Post Office
  • +44 1582 604883
  • www.postoffice.co.uk
  • 68 Langdale Road, Patterdale Close, Dunstable
  • mon: 09:00 - 17:30
  • tue : 09:00 - 17:30
  • wed: 09:00 - 17:30
  • thu: 09:00 - 17:30
  • fri: 09:00 - 17:30
  • sat: 09:00 - 17:30
  • Rating: 3
  • Total people rated: 5
  • mon: 06:00 - 20:00
  • tue : 06:00 - 20:00
  • wed: 06:00 - 20:00
  • thu: 06:00 - 20:00
  • fri: 06:00 - 20:00
  • sat: 06:00 - 20:00
  • Sun: 06:00 - 20:00
  • Rating: 3
  • Total people rated: 6
  • Houghton Regis Post Office
  • +44 1582 865885
  • www.postoffice.co.uk
  • 14 Bedford Square, Houghton Regis, Dunstable
  • mon: 08:30 - 17:30
  • tue : 08:30 - 17:30
  • wed: 08:30 - 17:30
  • thu: 08:30 - 17:30
  • fri: 08:30 - 17:30
  • sat: 08:30 - 17:30
  • Rating: 2.9
  • Total people rated: 7
  • mon: 09:00 - 21:00
  • tue : 09:00 - 21:00
  • wed: 09:00 - 21:00
  • thu: 09:00 - 21:00
  • fri: 09:00 - 21:00
  • sat: 09:00 - 21:00
  • Sun: 09:00 - 21:00
  • Rating: 2.9
  • Total people rated: 8
  • mon: 09:00 - 17:30
  • tue : 09:00 - 17:30
  • wed: 09:00 - 17:30
  • thu: 09:00 - 17:30
  • fri: 09:00 - 17:30
  • sat: 09:00 - 17:30
  • Rating: 2.8
  • Total people rated: 18
  • mon: 07:00 - 18:30
  • tue : 07:00 - 18:30
  • wed: 07:00 - 18:30
  • thu: 07:00 - 18:30
  • fri: 07:00 - 18:30
  • sat: 07:00 - 18:30
  • Sun: 07:00 - 18:30
  • Rating: 2.7
  • Total people rated: 13
  • mon: 07:00 - 05:30
  • tue : 07:00 - 05:30
  • wed: 07:00 - 05:30
  • thu: 07:00 - 05:30
  • fri: 07:00 - 05:30
  • sat: 07:00 - 05:30
  • Rating: 2.5
  • Total people rated: 14
  • mon: 09:00 - 20:00
  • tue : 09:00 - 20:00
  • wed: 09:00 - 20:00
  • thu: 09:00 - 20:00
  • fri: 09:00 - 20:00
  • sat: 09:00 - 20:00
  • Rating: 2.4
  • Total people rated: 5
  • Amazon Locker - Bald
  • +44 800 496 2459
  • www.amazon.co.uk
  • Morrisons Houghton Regis, High Road, Houghton Regis
  • mon: 07:00 - 22:00
  • tue : 07:00 - 22:00
  • wed: 07:00 - 22:00
  • thu: 07:00 - 22:00
  • fri: 07:00 - 22:00
  • sat: 07:00 - 22:00
  • Sun: 07:00 - 22:00
  • Unrated
Name Working Hours Rating
  • mon: 09:00 - 17:00
  • tue : 09:00 - 17:00
  • wed: 09:00 - 17:00
  • thu: 09:00 - 17:00
  • fri: 09:00 - 17:00
  • sat: 09:00 - 17:00
  • Rating: 4.7
  • Total people rated: 14
  • The Trussell Trust Food Bank
  • +44 7874 200056
  • www.trusselltrust.org
  • 80a Houghton Road, Houghton Regis, Dunstable
  • No information
  • Rating: 4.3
  • Total people rated: 3
  • mon: 09:30 - 17:00
  • tue : 09:30 - 17:00
  • wed: 09:30 - 17:00
  • thu: 09:30 - 17:00
  • fri: 09:30 - 17:00
  • sat: 09:30 - 17:00
  • Rating: 4
  • Total people rated: 4
  • mon: 09:00 - 17:00
  • tue : 09:00 - 17:00
  • wed: 09:00 - 17:00
  • thu: 09:00 - 17:00
  • fri: 09:00 - 17:00
  • sat: 09:00 - 17:00
  • Rating: 3.6
  • Total people rated: 19
  • mon: 07:00 - 23:00
  • tue : 07:00 - 23:00
  • wed: 07:00 - 23:00
  • thu: 07:00 - 23:00
  • fri: 07:00 - 23:00
  • sat: 07:00 - 23:00
  • Sun: 07:00 - 23:00
  • Rating: 3.6
  • Total people rated: 225
  • Money Matters Credit Union Ltd
  • +44 1582 666877
  • www.mmcu.co.uk
  • Landrace Road, Luton
  • mon: 09:30 - 14:30
  • tue : 09:30 - 14:30
  • wed: 09:30 - 14:30
  • thu: 09:30 - 14:30
  • fri: 09:30 - 14:30
  • sat: 09:30 - 14:30
  • Rating: 3.5
  • Total people rated: 4
  • mon: 09:00 - 16:30
  • tue : 09:00 - 16:30
  • wed: 09:00 - 16:30
  • thu: 09:00 - 16:30
  • fri: 09:00 - 16:30
  • sat: 09:00 - 16:30
  • Rating: 3.3
  • Total people rated: 10
  • mon: 09:30 - 17:00
  • tue : 09:30 - 17:00
  • wed: 09:30 - 17:00
  • thu: 09:30 - 17:00
  • fri: 09:30 - 17:00
  • sat: 09:30 - 17:00
  • Rating: 3.3
  • Total people rated: 9
  • mon: 09:00 - 16:00
  • tue : 09:00 - 16:00
  • wed: 09:00 - 16:00
  • thu: 09:00 - 16:00
  • fri: 09:00 - 16:00
  • sat: 09:00 - 16:00
  • Rating: 3
  • Total people rated: 7
  • No information
  • Unrated
  • mon: 09:30 - 18:30
  • tue : 09:30 - 18:30
  • wed: 09:30 - 18:30
  • thu: 09:30 - 18:30
  • fri: 09:30 - 18:30
  • sat: 09:30 - 18:30
  • Sun: 09:30 - 18:30
  • Unrated
  • No information
  • Unrated
  • mon: 09:30 - 17:00
  • tue : 09:30 - 17:00
  • wed: 09:30 - 17:00
  • thu: 09:30 - 17:00
  • fri: 09:30 - 17:00
  • Unrated
  • mon: 10:00 - 17:00
  • tue : 10:00 - 17:00
  • wed: 10:00 - 17:00
  • thu: 10:00 - 17:00
  • fri: 10:00 - 17:00
  • Unrated
  • 24 / 7
  • Unrated

If there is no decent PC repair shop in your area, send you storage device to data recovery lab from the nearest post office. You can pay for recovery services or software registration at any bank.

Are your Files Really Deleted?

Keep calm, avoid hasty actions and follow our directions:

Stop using the device where you used to keep the deleted data.

Work of the operating system, installation of programs, and even the ordinary act of connecting a disk, USB drive or smartphone to the computer will create new files that might overwrite the deleted data - and thus make the recovery process impossible. The best solution would be to shut down the computer of power off your phone and outline an action plan. If turning off the device is impossible, try to use it as little as possible.

Make up a list of devices where the necessary files have been saved.

Try to remember the chain of events from creating the files to deleting them. You may have received them by email, downloaded from the Internet, or you may have created them on another PC and then brought them home on a USB drive. If the files in question are personal photos or videos, they can still be available on the memory card of your camera or smartphone. If you received the information from someone else - ask them for help. The sooner you do it the more chances you have to recover what is lost.

Use the list of devices to check them for the missing files, their backup copies or, at least, the chance to recover the deleted data from such devices.

Data Backup in 2024

Having a Backup is the way to Bring Your Data Back with the Minimal Expenses

Windows backup and restore

You can create backups in Windows both with the system tools and third-party apps.

  • 📝 File History

    File History is meant to keep versions of all files in a certain folder or on a specific disk. By default, it backs up such folders as Documents, Pictures etc, but you can also add new directories as well.

  • 🔄 System restore points

    Restore points are the way to save copies of user folders, system files, registry and settings for a specific date. Such copies are either created manually or automatically when updates are installed or critical Windows settings are modified.

  • 📀 Recovery image

    A system recovery image allows you to create an image of the system drive (you can also include other drives if necessary). Speaking of such image, we mean a complete copy of the entire drive.

  • 📁 Registry backup and restore

    In addition to restoring user files, Windows gives you an opportunity to cancel any changes you may have made to the system registry.

  • 📀 SFC and DISM

    System files and libraries can be recovered with a hidden recovery disk by using the SFC and DISM commands.

  • 🛠️ Recovering file system

    Often, data can be lost because of a data carrier failure. If that is the case, you don’t have to rush to a PC repair shop; try to restore operability of the storage device on your own. If you see the “Please insert a disk” error, a device is recognized as having a RAW file system, or the computer shows a wrong disk size, use the Diskpart command:

  • 👨‍💻 Restore system boot

    If data was lost and now the operating system seems inoperable, and Windows can’t start or gets into a boot loop, watch this tutorial:

  • ♻️ Apps for backup

    Third-party backup applications can also create copies of user files, system files and settings, as well as removable media such as memory cards, USB flash drives and external hard disks. The most popular products are Paragon Backup Recovery, Veeam Backup, Iperius Backup etc.

Mac OS backup and restore

The backup is implemented with Time Machine function. Time Machine saves all versions of a file in case it is edited or removed, so you can go back to any date in the past and copy the files you need.

Android backup and restore

Backup options for Android phones and tablets is implemented with the Google account. You can use both integrated system tools and third-party apps.

Backup and restore for iPhone, iPad with iOS

You can back up user data and settings on iPhone or iPad with iOS by using built-in tools or third-party apps.

In 2024, any operating system offers multiple solutions to back up and restore data. You may not even know there is a backup in your system until you finish reading this part.

Data Recovery Tutorials for 2024

Data Recovery involving specialized software, 100% confidentiality guaranteed in Dunstable

Image Recovery

  • 📷 Recovering deleted CR2, RAW, NEF, CRW photos
  • 💥 Recovering AI, SVG, EPS, PSD, PSB, CDR files
  • 📁 Recovering photos from an HDD of your desktop PC or laptop

Restoring history, contacts and messages

  • 🔑 Recovering Skype chat history, files and contacts
  • 💬 Recovering Viber chat history, contacts, files and messages
  • 🤔 Recovering WebMoney: kwm keys, wallets, history

Recovery of documents, spreadsheets, databases and presentations

  • 📖 Recovering documents, electronic tables and presentations
  • 👨‍💻 Recovering MySQL, MSSQL and Oracle databases

Data recovery from virtual disks

  • 💻 Recovering data from VHDX disks for Microsoft Hyper-V
  • 💻 Recovering data from VMDK disks for VMWare Workstation
  • 💻 Recovering data from VDI disks for Oracle VirtualBox

Data recovery

  • 📁 Recovering data removed from a USB flash drive
  • 📁 Recovering files after emptying the Windows Recycle Bin
  • 📁 Recovering files removed from a memory card
  • 📁 Recovering a folder removed from the Windows Recycle Bin
  • 📁 Recovering data deleted from an SSD
  • 🥇 Recovering data from an Android phone
  • 💽 Recovering files after reinstalling or resetting Windows

Recovery of deleted partitions and unallocated area

  • 📁 Recovering data after removing or creating partitions
  • 🛠️ Fixing a RAW disk and recovering data from an HDD
  • 👨‍🔧 Recovering files from unallocated disk space

Synchronizing User Data

Keep calm, avoid hasty actions and follow our directions:

User data in Google Chrome, Yandex Browser, Mozilla Firefox, Opera

Modern browsers save browsing history, passwords you enter, bookmarks and other information to the user account. This data is synced with the cloud storage and copied to all devices instantly. If you want to restore deleted history, passwords or bookmarks - just sign in to your account.

Synchronizing a Microsoft account: Windows, Edge, OneDrive, Outlook

Similarly to MacOS, the Windows operating system also offers syncing user data to OneDrive cloud storage. By default, OneDrive saves the following user folders: Documents, Desktop, Pictures etc. If you deleted an important document accidentally, you can download it again from OneDrive.

Synchronizing IPhone, IPad and IPod with MacBook or IMac

All Apple devices running iSO and MacOS support end-to-end synchronization. All security settings, phone book, passwords, photos, videos and music can be synced automatically between your devices with the help of ICloud. The cloud storage can also keep messenger chat history, work documents and any other user data. If necessary, you can get access to this information to signing in to ICloud.

Synchronizing social media: Facebook, Instagram, Twitter, VK, OK

All photos, videos or music published in social media or downloaded from there can be downloaded again if necessary. To do it, sign in the corresponding website or mobile app.

Synchronizing Google Search, GMail, YouTube, Google Docs, Maps,Photos, Contacts

Google services can save user location, search history and the device you are working from. Personal photos and work documents are saved to Google Drive so you can access them by signing in to your account.

Cloud-based services

In addition to backup and synchronization features integrated into operating systems of desktop PCs and mobile devices, it is worth mentioning Google Drive and Yandex Disk. If you have them installed and enabled - make sure to check them for copies of the deleted files. If the files were deleted and this operation was synchronized - have a look in the recycle bin of these services.

Feedback

We will be happy to answer your questions!

Comments (1) #

  • If you want to ask a question about data recovery in Dunstable, from built-in or external hard drives, memory cards or USB flash drives, after deleting or formatting, feel free to leave a comment!

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

Are there any data recovery or PC repair services in Dunstable that offer on-site diagnosis and repair services?

Yes, there are several data recovery and PC repair services in Dunstable that offer on-site diagnosis and repair services. Some of these include:

  1. PC Clinic: They provide on-site computer repairs and data recovery services in Dunstable. They have a team of experienced technicians who can diagnose and repair various computer issues on-site.
  2. Dunstable Computer Repairs: This service offers on-site computer repairs and data recovery services in Dunstable. They provide fast and efficient services to fix computer problems at your location.
  3. Luton PC Repair: They offer on-site computer repair services in Dunstable and surrounding areas. Their technicians can diagnose and repair a wide range of computer issues on-site, including data recovery.

It is recommended to contact these services directly to inquire about their specific services, pricing, and availability.

What are the advantages and disadvantages of bringing my computer to a data recovery or PC repair service in Dunstable versus having them come to my location?

Advantages of bringing your computer to a data recovery or PC repair service in Dunstable:

  1. Specialized equipment: Data recovery and PC repair services usually have advanced tools and equipment that may not be available at your location. This can increase the chances of successful data recovery or efficient repairs.
  2. Expertise and experience: These services employ professionals who have extensive knowledge and experience in dealing with various computer issues. They are trained to handle complex problems and can provide effective solutions.
  3. Dedicated facilities: Data recovery and PC repair services have dedicated workspaces where they can perform diagnostics, repairs, and data recovery in a controlled environment. This can minimize the risk of further damage or data loss.
  4. Cost-effective: In some cases, bringing your computer to a service center can be more cost-effective. They may offer fixed pricing or package deals for specific services, which can be more affordable compared to on-site services.

Disadvantages of bringing your computer to a data recovery or PC repair service in Dunstable:

  1. Inconvenience: If you bring your computer to a service center, you need to transport it to the location, which can be inconvenient, especially if you have limited mobility or a heavy desktop computer.
  2. Time-consuming: Depending on the workload of the service center, it may take some time for your computer to be repaired or for data recovery to be completed. This can be inconvenient if you need immediate access to your computer or data.
  3. Security concerns: When you bring your computer to a service center, you may have concerns about the security and privacy of your data. Ensure that the service provider has proper security measures in place to protect your sensitive information.

Advantages of having a data recovery or PC repair service come to your location:

  1. Convenience: Having a technician come to your location saves you the hassle of transporting your computer. You can schedule a visit at a time that is convenient for you, minimizing disruption to your routine.
  2. Immediate assistance: If you require urgent repairs or data recovery, having a technician come to your location can provide immediate assistance without having to wait for your computer to be fixed at a service center.
  3. Personalized assistance: When a technician visits your location, they can have a better understanding of your specific setup and environment. This can help them diagnose and resolve issues more effectively.

Disadvantages of having a data recovery or PC repair service come to your location:

  1. Limited resources: On-site technicians may not have access to the same range of tools and equipment available at a service center. This could potentially limit their ability to perform certain repairs or data recovery tasks.
  2. Higher cost: On-site services often come with additional charges due to the technician's travel expenses and time spent at your location. This can make it more expensive compared to bringing your computer to a service center.
  3. Potential disruptions: Depending on the complexity of the issue, on-site repairs may require the technician to spend a significant amount of time at your location. This can be disruptive if you need to use your computer or if it affects your work or personal schedule.

Ultimately, the choice between bringing your computer to a service center or having them come to your location depends on your specific needs, urgency, and the nature of the problem you are facing.

How can I determine whether it is necessary to bring my computer to a data recovery or PC repair service in Dunstable, or if they can effectively diagnose and fix the issues remotely?

Determining whether to bring your computer to a data recovery or PC repair service in Dunstable or opting for remote assistance depends on the nature of the issues you are experiencing. Here are a few factors to consider:

  1. Type of problem: If the issue is hardware-related, such as a broken screen, faulty power supply, or overheating, it is likely necessary to bring your computer to a physical repair service. Hardware problems usually require hands-on inspection and replacement.
  2. Software issues: If the problem is related to software, like virus/malware infections, operating system errors, or software crashes, remote assistance can often be effective. Many PC repair services offer remote support and can diagnose and fix software issues remotely.
  3. Internet connectivity: Remote assistance requires a stable internet connection. If your computer cannot connect to the internet or has severe network issues, it might be better to bring it to a physical repair service.
  4. Data recovery: If you have lost important data due to a hard drive failure or accidental deletion, a data recovery service might be necessary. Some data recovery services offer remote options, but physical access to the storage device is often required for more complex cases.
  5. Time and convenience: Remote assistance can be more convenient as it eliminates the need to physically transport your computer. However, if the issue is urgent or requires immediate attention, bringing it to a repair service in person may be faster.

It is recommended to contact local PC repair or data recovery services in Dunstable and discuss your specific problem with them. They can provide guidance on whether remote assistance is feasible or if you should bring your computer for a physical inspection.