How to recover data from a Toshiba external Hard Drive

Are you looking for a way to recover files from an Integral disk? Do you encounter performance issues or errors that caused a loss of data? Is the data lost irreversibly, or maybe there are methods to recover it?

Toshiba external Hard Drive Data Recovery in 2024

Fix the drive, eliminate any errors causing failures, and recover the lost data on your own.

If you need to recover an internal or external hard disk (HDD, SSD or SSHD), a memory card or a USB pen drive, the first step is to connect it to a computer. If you want to recover data from a dashboard camera, phone, camera, or a music player, you should remove their memory card and connect it to a desktop computer. Also, you can try this tutorial for internal phone storage, if you connect your phone to a computer and it displays your device in This PC folder as a USB drive.

The Program For Recovering Toshiba external Hard Drive Data

Are you looking for a way to recover data?

If files have been deleted from a Toshiba external Hard Drive, and it is impossible to recover them by using standard tools of your operating system, the most effective way will be to use Hetman Partition Recovery.

For this purpose, do the following:

  • Download the program install and launch it.

  • By default, users are suggested to start with File Recovery Wizard. Click «Next» and the program will ask you to select the disk you want to recover your files from.

  • Double-click on the disk and select analysis type. Choose «Full analysis» and wait for the disk scanning procedure to finish.

  • When the scanning is over, you will be show files for recovery. Select the ones you need and click «Recover».

  • Select one of the options to save files. Do not save the recovered files to the disk from where they have been deleted previously because they can be erased.

Recover Data From Toshiba external Hard Drive After Formatting or Deleting Partition

Recover Files After Formatting

Are you looking for a way to recover files from a Toshiba external Hard Drive after formatting? Follow this guide:

  • Download Hetman Partition Recovery, install and launch it. After launch, the program will find and display all physical disks as well as available and unavailable partitions and areas on your disks, showing this information in the left part of the main window.

  • Double-click on the disk or the area from which you need to recover files and select analysis type.

  • Choose «Full analysis» and wait for the disk scanning procedure to finish.

  • When the scanning is over, you will be show files for recovery. Select the ones you need and click «Recover».

  • Select one of the options to save files. Do not save the recovered files to the disk from where they have been deleted previously because they can be erased.

Recover Data From Deleted Partition

Are you looking for a way to recover files from a deleted partition in a Toshiba external Hard Drive? Follow this guide:

  • Download Hetman Partition Recovery, install and launch it. After launch, the program will find and display all physical disks, flash drives or memory cards in the left part of the main window. The list of physical devices is shown after logical drives

  • Double-click on the device from where a partition was deleted.

  • Choose «Full analysis» and wait for the disk scanning procedure to finish.

  • When the scanning is over, you will be shown files for recovery. Select the ones you need and click «Recover».

  • Select one of the options to save files. Do not save the recovered files to the disk from where they have been deleted previously because they can be erased.

Recover System Partition With LiveCD

If there is no possibility to connect a hard disk with a lost or damaged system partition to another computer, you can recover such partition by starting your computer with LiveCD, an alternative portable version of an operating system. For this purpose, do the following:

  • Find a LiveCD which is good enough for your needs, download it and copy it to a CD\DVD or a flash drive.

  • Connect the LiveCD to your computer and turn it on. The computer will reboot automatically with the LiveCD.

  • Copy files from the system partition to another media (often it can be an external hard disk).

Recover System Partition Data on Another Computer

If the system partition is lost, a computer will not boot. That is why:

  • Take out of the computer or disconnect the hard disk where the system partition was lost.

  • Connect this HDD to another computer.

  • Make sure that your hard disk is recognized by the other computer correctly.

  • Now, follow the steps as shown in the previous section.

SMART Parameters Of Toshiba external Hard Drive

Large hard disk manufacturers include S.M.A.R.T. technology into their products. S.M.A.R.T. analyzes a great number of mechanical attributes. This analysis allows detecting hard disk errors before it breaks down completely, and it can also help to find out why it happened.

In spite of S.M.A.R.T. ability to predict future problems, most of them cannot be prevented. Therefore, S.M.A.R.T. is a technology which often warns users of the hard disk nearing its end. S.M.A.R.T. values cannot be corrected and there is no need to waste time on that.

Every hard disk manufacturer sets a threshold value for every operation. Under normal circumstances, threshold values are never exceeded. Otherwise, we encounter errors.

There are 256 values, each having its own ID. Some errors and extreme values are critical. There is no solution for such errors. The only way out for them is to replace the hard disk as soon as such error is detected.

There are no methods to correct critical SMART errors. If the hard disk is not replaced, the error will be displayed again and again. The only justified reason for still keeping the disk will be the need to save data from the sectors which are still available. If the error warning comes true, the disk will become unavailable for any program known. That is why there are steps to be taken to save your data.

Restore File System On Toshiba external Hard Drive

If it is impossible to recognize the file system on Toshiba external Hard Drive, hard disk, format the device.

File System In Toshiba external Hard Drive Is Recognized as RAW

Sometimes the operating system cannot recognize the file system structure (for example, FAT or NTFS). If you check properties of such device, its file system will be identified as RAW. In this case, Windows suggests formatting the disk.

There are utilities specialized in restoring RAW disks, but we recommend using a versatile solution, Hetman Partition Recovery. This function is an additional component, so you only have to launch the program and analyze such disk.

Run CHKDSK Command

In some cases, the file system on a Toshiba external Hard Drive can be repaired with the command CHKDSK.

  1. Launch the Command prompt as Administrator.

  2. Type in the command “chkdsk D: /f” (instead of D: type in the letter of the corresponding disk) and press ENTER.

  3. As you launch the command, the process of error checking and correcting will start; it can help to restore your file system back to normal.

Restore Partitions On Toshiba external Hard Drive With “Diskpart” Command

If a USB drive, a memory card or another media work incorrectly, cleaning the disk and its partitions with the command “Clean” and Diskpart tool can become one of the ways to solve the problem. This tool can correct errors if the device cannot be formatted or when its size is identified incorrectly.

  1. Launch the Command prompt as Administrator.

  2. Run the command DISKPART.

  3. Show the list of disks with the command LIST DISK and find the number of the disk which you need to recover.

  4. Select the disk you need: SELECT DISK # (instead of # enter the disk number).

  5. Run the command CLEAN.

  6. Create a partition in the cleaned disk and format it into the file system you like.

Find Bad Sectors And Errors, Run The Defragmentation

Scan The Disk For Errors And Bad Sectors Snd Correct Them

Check all partitions of the hard disk and try to correct the mistakes which have been found. For this purpose, do the following:

  • Open the folder «This PC».

  • Right-click on the disk containing an error.

  • Select Properties / Tools / Check now (in the tab Error-checking).

As a result of scanning, the errors found on the disk can be corrected.

Run Disk Defragmentation

  • Open the folder «This PC» and right-click on the disk.

  • Select Properties / Tools / Optimize (in the tab Optimization and defragmentation).

  • Select the disk you need to optimize and click Optimize.

Note. In Windows 10 defragmentation/optimization can be scheduled so that it is performed automatically.

Repairing Toshiba external Hard Drive

It is important to understand that any of the ways to eliminate errors in a Toshiba external Hard Drive hard disk is only a virtual solution to the problem. Often it is impossible to remove the cause of the error completely, because the device needs repairing.

You can go to a service center to fix the breakage or replace parts/microchips of a Toshiba external Hard Drive. Yet in this case the cost of works will be several times as expensive as buying a disk or memory card. So this step is only worth taking if you need to recover very important data.

Creating Backup Copy Of Toshiba external Hard Drive

There are several solutions to create data backup copies:

  1. Applications built into the operating system. Microsoft Windows offers methods of data backup that suggest saving files and data to external or intrernal (built-in) media storages. All modern versions of Windows are already equipped the fuction of creating a backup copy of certain files or the entire hard disk if necessary. The functions offered by Windows are comprehensive and self-sufficient, and they are meant to be convenient enough so that you do not go looking for third-party services or software.

  2. Manual backup. You can always use the good old method of creating a backup copy by manually copying the data to an external medium. it is a long process but if you work with small amounts of data, such solution can be acceptable for you.

  3. Online services. Recently the most up-to-date way of data backup is becoming popular, represented by numerous online services. These are companies that provide backup for your files right on the Internet. A small background application installed on your computer creates copies of thnecessary data and saves them to a remote server. However, the space allowed for storing files in a free version is too small to use this method as a complex solution. Often this space is under 10 Gb so there is no way to create a backup copy of the entire hard disk. Such services are more practical when things come to backing up a series of files.

  4. Creating a disk image. This is the most comprehensive solution to create a backup copy which is preferred by advanced users. This method suggests using a third-party program to create a backup copy of the entire disk which can be used on another information-carrying medium if necessary. With this solution, you can get access to all data which was there on the disk at the time of copying - documents, software and media files - within a short period of time.

Models external Hard Drive Toshiba:

  • Canvio Premium;
  • Canvio Slim;
  • Canvio Connect II;
  • Canvio Alu;
  • Canvio Ready;
  • Canvio Basics;
  • Canvio AeroMobile;
  • Canvio Aero;

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Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

What are the common causes of clicking noises in Toshiba external hard drives?

Some common causes of clicking noises in Toshiba external hard drives include:

  1. Physical damage: Dropping the hard drive or subjecting it to a physical impact can cause the internal components to become misaligned or damaged, resulting in clicking noises.
  2. Mechanical failure: The clicking noise can be a result of a mechanical failure in the hard drive's read/write head or spindle motor. This can occur due to wear and tear over time or manufacturing defects.
  3. Power issues: Insufficient power supply or unstable power source can cause the hard drive to click. This can happen if the USB port is not providing enough power or if there are fluctuations in the power source.
  4. Firmware issues: Outdated or corrupted firmware can cause the hard drive to malfunction, resulting in clicking noises.
  5. Bad sectors: If there are bad sectors on the hard drive, the read/write head can get stuck while trying to access data, leading to clicking sounds.
  6. Overheating: Excessive heat can cause the internal components of the hard drive to expand, leading to clicking noises.

It is important to note that clicking noises in a hard drive are often indicative of a serious issue, and it is recommended to backup the data and seek professional help if the problem persists.

How can a user troubleshoot and identify the specific reason for the clicking noise in their Toshiba external HDD?

If a user is experiencing a clicking noise in their Toshiba external HDD, they can follow these steps to troubleshoot and identify the specific reason for the issue:

  1. Disconnect and reconnect: Unplug the external HDD from the computer and then reconnect it to ensure a proper connection. Sometimes, a loose connection can cause clicking noises.
  2. Change USB cable and port: Try using a different USB cable and connect the HDD to a different USB port on the computer. Faulty cables or ports can also lead to clicking sounds.
  3. Test on another computer: Connect the Toshiba external HDD to another computer to see if the clicking noise persists. If it does, it indicates a problem with the HDD itself.
  4. Check for physical damage: Inspect the external HDD for any physical damage such as dents, scratches, or signs of impact. Physical damage can cause clicking noises and may require professional assistance to fix.
  5. Run diagnostics: Toshiba provides diagnostic software called "Toshiba Storage Diagnostic Tool" that can be downloaded from their official website. Install and run this tool to check the health status of the HDD and identify any potential issues.
  6. Backup data: If the HDD is accessible and not making constant clicking noises, immediately backup all important data onto another storage device. Clicking sounds can indicate a failing hard drive, so data backup is crucial.
  7. Seek professional help: If the clicking noise persists and none of the above steps resolve the issue, it is recommended to contact Toshiba customer support or take the HDD to a professional data recovery service. They have the expertise and tools to diagnose and repair the HDD.

Note: Clicking noises in a hard drive often indicate a mechanical failure, which may require professional assistance. It is crucial to act quickly and backup data before attempting any troubleshooting steps to avoid potential data loss.

What are the potential solutions or actions to take when encountering a clicking noise issue in a Toshiba external hard drive?

When encountering a clicking noise issue in a Toshiba external hard drive, there are several potential solutions or actions to take:

  1. Backup data: If the drive is still accessible and functional, immediately back up all important data to a different storage device or cloud storage service.
  2. Check connections: Ensure that all cables and connections between the hard drive and the computer are secure and properly connected. Try using a different USB port or cable to rule out any connection issues.
  3. Run diagnostics: Use Toshiba's diagnostic software or a third-party disk utility program to check the health and integrity of the hard drive. This can help identify any potential issues or errors.
  4. Update drivers and firmware: Visit Toshiba's official website and check for any available driver or firmware updates for the external hard drive. Installing the latest updates may resolve compatibility issues and improve performance.
  5. Change power source: If the hard drive is powered through a USB port, try using a separate power adapter or a powered USB hub. Insufficient power supply can sometimes cause clicking noises.
  6. Test on a different computer: Connect the Toshiba external hard drive to a different computer to see if the clicking noise persists. If the issue is only present on one computer, it may be related to the computer's hardware or software configuration.
  7. Professional data recovery: If the clicking noise continues and the hard drive becomes inaccessible, it may indicate a mechanical failure. In such cases, it is recommended to seek professional data recovery services to minimize the risk of further damage.
  8. Contact Toshiba support: If none of the above steps resolve the issue, it is advisable to contact Toshiba customer support for further assistance. They may provide specific troubleshooting steps or recommend sending the drive for repair or replacement if it is still under warranty.