How to recover data from Buffalo TeraStation TS-RIX4.0TL/R5 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Buffalo TeraStation TS-RIX4.0TL/R5

Buffalo TeraStation TS-RIX4.0TL/R5 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from TeraStation TS-RIX4.0TL/R5.

How to recover data from NAS Buffalo TeraStation TS-RIX4.0TL/R5

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Buffalo also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can the number of concurrent users or clients accessing a NAS Buffalo TeraStation TS-RIX4.0TL/R5 device affect data loss risks?

The number of concurrent users or clients accessing a NAS Buffalo TeraStation TS-RIX4.0TL/R5 device can affect data loss risks in the following ways:

  1. Increased risk of data corruption: When multiple users or clients access the NAS device simultaneously, there is a higher chance of data corruption if there are conflicts in read and write operations. If multiple users try to modify the same file simultaneously, it can lead to data inconsistencies or loss.
  2. Network congestion and performance issues: A large number of concurrent users can put a strain on the network bandwidth and the NAS device's processing capabilities. This can result in network congestion and performance degradation, leading to slower response times and potential data loss if the system becomes overwhelmed.
  3. Increased risk of accidental deletions or overwrites: With more users accessing the NAS device, the chances of accidental file deletions or overwrites increase. Human errors, such as mistakenly deleting important files or saving incorrect versions over existing ones, can lead to data loss if proper backup measures are not in place.
  4. Security vulnerabilities: More concurrent users mean a larger attack surface for potential security breaches. If the NAS device is not properly secured or if user access controls are not properly configured, malicious users or hackers may gain unauthorized access to the system, potentially leading to data loss or theft.

To mitigate these risks, it is important to implement the following measures:

  1. Implement user access controls: Ensure that proper user access controls and permissions are in place to restrict unauthorized access and prevent accidental file modifications or deletions.
  2. Regular backups: Regularly backup the data on the NAS device to an external storage device or cloud storage. This will help in recovering data in case of accidental deletions, overwrites, or system failures.
  3. Network optimization: Ensure that the network infrastructure is capable of handling the expected number of concurrent users. This may involve upgrading network switches, routers, or increasing bandwidth to prevent network congestion and performance issues.
  4. Security measures: Implement security measures such as strong passwords, two-factor authentication, and regular firmware updates to protect the NAS device from unauthorized access and potential security breaches.
  5. User education: Educate users about best practices for accessing and managing data on the NAS device, including avoiding simultaneous modifications of the same file, taking caution while deleting files, and reporting any suspicious activities or errors immediately.

By implementing these measures, the risks associated with data loss can be minimized, even with a large number of concurrent users accessing the NAS device.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS TeraStation TS-RIX4.0TL/R5 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Buffalo TeraStation TS-RIX4.0TL/R5. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Buffalo

How to recover data from a Buffalo

TeraStation TS-RIX4.0TL/R5 has 4 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Buffalo TeraStation TS-RIX4.0TL/R5 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS TeraStation TS-RIX4.0TL/R5, feel free to leave a comment!
  • Nathan Leigh-Pemberton
    Nathan Leigh-Pemberton 26.08.2023 22:50 #
    Are there any specific firmware updates or patches recommended for data recovery from NAS Buffalo TeraStation TS-RIX4.0TL/R5 devices?
    • Hetman Software
      Hetman Software 27.08.2023 00:05 #

      Yes, there are some firmware updates and patches recommended for data recovery from NAS Buffalo TeraStation TS-RIX4.0TL/R5 devices.

      Buffalo periodically releases firmware updates to improve the performance, stability, and security of their devices. These updates may also include bug fixes and enhancements for data recovery processes.

      To find the latest firmware updates and patches for your specific TeraStation model, you should visit the Buffalo Technology support website. There, you can search for your device model and download the recommended firmware updates and patches.

      It is important to note that before applying any firmware updates or patches, you should carefully read the release notes and instructions provided by Buffalo. This will ensure that the update is compatible with your device and that you follow the correct installation process.

      Additionally, if you are experiencing any specific data recovery issues with your TeraStation device, you may also want to contact Buffalo's technical support for further assistance. They can provide you with specific recommendations or solutions tailored to your situation.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How can the NAS Buffalo TeraStation TS-RIX4.0TL/R5 be used to copy data from different devices such as computers, smartphones, and external hard drives?

    To copy data from different devices such as computers, smartphones, and external hard drives using the NAS Buffalo TeraStation TS-RIX4.0TL/R5, you can follow these steps:

    1. Connect the NAS Buffalo TeraStation to your network using an Ethernet cable and power it on.
    2. Access the NAS management interface by typing the IP address of the TeraStation into a web browser on your computer.
    3. Set up user accounts and permissions on the NAS to control access rights for different devices.
    4. Install the NAS Navigator software on your computer from the Buffalo website. This software helps in discovering and accessing the TeraStation on your network.
    5. Connect external hard drives to the USB ports on the TeraStation.
    6. Enable file sharing on the TeraStation by creating shared folders for different devices.
    7. On your computer, use the NAS Navigator software to locate the TeraStation and map it as a network drive.
    8. Copy data from your computer to the mapped network drive by dragging and dropping files or using the copy-paste function.
    9. To copy data from smartphones, install a file manager app that supports network file transfer, such as ES File Explorer or Solid Explorer. Connect the app to the TeraStation using the NAS IP address and copy files to the shared folders.
    10. For automated backups, configure the TeraStation to synchronize data from specific folders on your computers or smartphones. This can be done through the NAS management interface or using third-party backup software.
    11. To copy data from external hard drives, connect them to the USB ports on the TeraStation and use the NAS management interface to copy files from the external drives to the shared folders.

    Remember to regularly back up your data from different devices to the TeraStation to ensure data security and redundancy.

  • What are the steps involved in setting up the NAS Buffalo TeraStation TS-RIX4.0TL/R5 to copy data from multiple devices simultaneously?

    To set up the NAS Buffalo TeraStation TS-RIX4.0TL/R5 to copy data from multiple devices simultaneously, follow these steps:

    1. Connect the NAS Buffalo TeraStation to your network using an Ethernet cable.
    2. Power on the TeraStation and wait for it to fully boot up.
    3. Install the NAS Navigator software on your computer from the Buffalo website.
    4. Launch NAS Navigator and wait for it to detect the TeraStation on your network.
    5. Double-click on the TeraStation in NAS Navigator to open its web-based configuration interface.
    6. Log in to the TeraStation using the default username and password (admin/password).
    7. Once logged in, go to the "Shared Folders" section and create a new shared folder for data copying.
    8. Set the appropriate access permissions for the shared folder to allow multiple devices to access it.
    9. Connect the devices you want to copy data from to the same network as the TeraStation.
    10. Install the Buffalo NAS Navigator software on each device.
    11. Launch NAS Navigator on each device and wait for it to detect the TeraStation on the network.
    12. Double-click on the TeraStation in NAS Navigator on each device to open its shared folders.
    13. Access the shared folder you created earlier and copy the data from each device to the TeraStation simultaneously.
    14. Monitor the data copying process to ensure everything is being copied correctly.
    15. Once the data copying is complete, you can access the copied data from the shared folder on the TeraStation.

    Note: The exact steps may vary slightly depending on the firmware version of the TeraStation and the NAS Navigator software.

  • Can the NAS Buffalo TeraStation TS-RIX4.0TL/R5 automatically sync data from different devices, ensuring that all changes made on one device are reflected on others?

    Yes, the NAS Buffalo TeraStation TS-RIX4.0TL/R5 supports automatic data synchronization across different devices. It can be configured to sync files and folders between multiple devices, ensuring that any changes made on one device are reflected on others. This feature is commonly referred to as "file synchronization" or "file replication."

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