How to recover data from Buffalo TeraStation TS3420DN1602 NAS

Contents

• Why can’t ordinary software tools restore files from RAID?
• How to take hard disks out of the NAS and connect them to a PC?
  • Restoring data with Hetman RAID Recovery
  • Safe recovery from disk images
  • Where are user’s files stored?
  • Comparison of software for RAID recovery

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Buffalo also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any recommended steps to take after detecting or suspecting data loss on a NAS Buffalo TeraStation TS3420DN1602 device?

If you suspect or detect data loss on a NAS Buffalo TeraStation TS3420DN1602 device, here are some recommended steps to take:

1. Stop using the NAS: As soon as you suspect data loss, stop using the NAS immediately to prevent any further damage or overwriting of data.
2. Verify the issue: Check if the data loss is limited to specific files or folders or if it affects the entire NAS. This will help you understand the extent of the problem and plan your recovery strategy accordingly.
3. Check hardware connections: Ensure that all cables and connections to the NAS are secure and properly connected. Sometimes, loose connections can cause data access issues.
4. Restart the NAS: Try restarting the NAS to see if it resolves any temporary software or connectivity issues. This simple step can sometimes fix minor glitches and restore access to the data.
5. Check for firmware updates: Visit the Buffalo website and check for any available firmware updates for your specific TeraStation model. Updating the firmware can sometimes address known issues or bugs that may be causing data loss.
6. Contact Buffalo support: If the issue persists, it is recommended to contact Buffalo's technical support for assistance. They can provide guidance on troubleshooting steps specific to your model and help you recover the data.
7. Consider professional data recovery services: If the data loss is critical and you are unable to recover it using the above steps, you may need to consider professional data recovery services. These services specialize in recovering data from various storage devices, including NAS devices.

Remember, it is crucial not to attempt any data recovery methods that you are not familiar with, as it may further complicate the situation or potentially cause permanent data loss.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS TeraStation TS3420DN1602 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

1. Turn off the storage and disconnect it from the power supply.

   WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

   Go to view

   

   How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Buffalo TeraStation TS3420DN1602. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view

How to recover data from a Buffalo

TeraStation TS3420DN1602 has 4 HDD slots, and it supports the following array types:

• RAID 0;
• RAID 1;
• RAID 5;
• RAID 6;
• JBOD;

NAS supports:

• exFAT, VFAT, FAT 12 / 16 / 32;
• NTFS / ReFS;
• APFS / HFS+;
• Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
• VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

• Overwriting during the recovery process;
• Loss resulting from bad sectors;
• User mistakes.

To create an image, do the following:

1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

2. Select the disk in the main window, and choose from the menu Tools – Save Disk. You can select multiple disks to be saved.

3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

   

4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

   

Where are user’s files stored?

The Buffalo TeraStation TS3420DN1602 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery