How to recover data from Digiever DFS-4164 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Digiever DFS-4164

Digiever DFS-4164 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from DFS-4164.

How to recover data from NAS Digiever DFS-4164

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Digiever also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can encryption safeguard data stored on NAS Digiever DFS-4164 devices?

Yes, encryption can safeguard data stored on NAS Digiever DFS-4164 devices. The Digiever DFS-4164 devices support various encryption methods, such as AES 256-bit encryption, to protect the data stored on the NAS. This encryption ensures that even if unauthorized access occurs, the data remains encrypted and unreadable without the proper encryption key. It adds an extra layer of security to prevent data breaches and unauthorized access to sensitive information stored on the NAS device.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS DFS-4164 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Digiever DFS-4164. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a Digiever

How to recover data from a Digiever

DFS-4164 has 4 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Digiever DFS-4164 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DFS-4164, feel free to leave a comment!
  • Flint Rogers
    Flint Rogers 24.08.2023 08:52 #
    Is it possible to recover data from a physically damaged NAS Digiever DFS-4164 device?
    • Hetman Software
      Hetman Software 24.08.2023 10:00 #

      It is possible to recover data from a physically damaged NAS Digiever DFS-4164 device, but it can be challenging and may require the assistance of a professional data recovery service.

      Here are a few steps you can take to attempt data recovery from a physically damaged NAS device:

      1. Assess the damage: Determine the extent of the physical damage to the device. If the damage is severe, such as a broken or damaged circuit board, it may require professional help.
      2. Replace damaged parts: If you have technical expertise, you may be able to replace damaged parts, such as the power supply or hard drives, with compatible components. This can potentially allow the device to power on and access the data.
      3. Connect the drives to another system: If the hard drives are undamaged, you can remove them from the damaged NAS device and connect them to another computer or NAS device to attempt data recovery. Ensure you use compatible connectors and take proper precautions to avoid further damage.
      4. Use data recovery software: Once the drives are connected to a working system, you can try using data recovery software to scan and recover data from the damaged drives. There are several data recovery software options available, both free and paid, that can help with this process.
      5. Seek professional help: If the above steps do not yield satisfactory results or if you are not comfortable performing the recovery yourself, it is recommended to seek the assistance of a professional data recovery service. They have specialized tools and expertise to deal with physically damaged devices and can increase the chances of successful data recovery.

      Remember, data recovery from physically damaged devices can be complex and success is not guaranteed. It is always advisable to have regular backups of your important data to avoid such situations.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and capabilities of the NAS Digiever DFS-4164 that make it suitable for surveillance system applications?

    The NAS Digiever DFS-4164 is designed specifically for surveillance system applications and offers several key features and capabilities that make it suitable for such use. Some of these features include:

    1. High Capacity Storage: The DFS-4164 offers up to 64TB of storage capacity, allowing for the storage of large amounts of surveillance footage.
    2. RAID Support: It supports RAID 0, 1, 5, 6, and 10 configurations, providing data redundancy and protection against drive failures.
    3. Advanced Video Analytics: The DFS-4164 supports advanced video analytics, such as motion detection, tampering detection, and people counting, enabling more efficient and effective surveillance monitoring.
    4. Multiple Camera Support: It can support up to 64 IP cameras, allowing for a comprehensive surveillance system with multiple camera feeds.
    5. Remote Access and Monitoring: The NAS can be accessed and monitored remotely through a web browser or mobile app, providing flexibility and convenience for surveillance system management.
    6. Intelligent Search and Playback: The DFS-4164 offers intelligent search and playback capabilities, allowing users to quickly find specific video footage based on time, date, or event.
    7. Scalability: The NAS can be easily expanded by adding additional storage units, allowing for scalability as surveillance needs grow.
    8. Data Backup and Archiving: It supports various backup and archiving options, including local backup, remote backup, and cloud backup, ensuring the safety and availability of surveillance footage.
    9. Integration with VMS: The DFS-4164 seamlessly integrates with various video management software (VMS) platforms, providing a unified and centralized surveillance system management interface.
    10. Data Protection and Security: The NAS offers data encryption, user access controls, and other security features to protect the integrity and privacy of surveillance data.

    Overall, the key features and capabilities of the NAS Digiever DFS-4164 make it a reliable and efficient solution for surveillance system applications, providing ample storage, advanced analytics, remote access, scalability, and data protection.

  • How does the NAS Digiever DFS-4164 ensure data security and reliability for surveillance footage storage?

    The NAS Digiever DFS-4164 ensures data security and reliability for surveillance footage storage through several mechanisms:

    1. RAID Technology: The DFS-4164 supports various RAID configurations, including RAID 0, 1, 5, 6, 10, 50, and 60. RAID provides data redundancy by distributing data across multiple hard drives, ensuring that even if one drive fails, the data can still be accessed and reconstructed from the remaining drives.
    2. Data Encryption: The DFS-4164 supports AES-256 bit encryption for data stored on the NAS. This encryption ensures that even if someone gains unauthorized access to the NAS, they cannot read or access the stored surveillance footage without the encryption key.
    3. User Access Control: The NAS has robust user access control mechanisms, allowing administrators to create multiple user accounts with different levels of access privileges. This ensures that only authorized personnel can access and manage the surveillance footage stored on the NAS.
    4. Network Security: The DFS-4164 supports various network security protocols, including HTTPS, SSH, and SSL/TLS encryption. These protocols ensure secure communication between the NAS and client devices, preventing unauthorized interception or tampering of data during transmission.
    5. Redundant Power Supply and Cooling: The NAS is equipped with redundant power supplies and cooling systems to ensure uninterrupted operation and prevent hardware failures due to power or thermal issues.
    6. Data Integrity and Verification: The DFS-4164 supports features like data scrubbing and checksum verification. Data scrubbing regularly checks the data stored on the NAS for errors and corrects them if detected. Checksum verification ensures data integrity by verifying the integrity of data during read and write operations.
    7. Backup and Snapshot: The NAS supports various backup and snapshot mechanisms, allowing administrators to create regular backups of surveillance footage. Snapshots enable point-in-time recovery, allowing users to restore the NAS to a previous state in case of accidental data deletion or corruption.
    8. Surveillance-specific Features: The DFS-4164 is designed specifically for surveillance applications, providing features like video analytics, motion detection, and event-based recording. These features help optimize storage usage and ensure that only relevant footage is stored, reducing the risk of data loss or unauthorized access.

    Overall, the NAS Digiever DFS-4164 employs a combination of hardware and software features to ensure data security, reliability, and integrity for surveillance footage storage.

  • Can the NAS Digiever DFS-4164 be easily integrated with existing surveillance cameras and management software? If so, what are the recommended steps and compatibility requirements?

    Yes, the NAS Digiever DFS-4164 can be easily integrated with existing surveillance cameras and management software. Here are the recommended steps and compatibility requirements:

    1. Camera Compatibility: Ensure that your existing surveillance cameras are compatible with the Digiever DFS-4164 NAS. The NAS supports a wide range of IP cameras from various manufacturers. You can check the compatibility list provided by Digiever to verify if your cameras are supported.
    2. Network Configuration: Connect the Digiever DFS-4164 NAS to your existing network infrastructure. Ensure that the NAS and cameras are on the same network subnet for seamless integration.
    3. Camera Configuration: Configure the IP cameras to stream video to the Digiever NAS. This typically involves setting up the camera's IP address, port, and video stream settings. Refer to the camera's documentation for specific instructions.
    4. NAS Configuration: Access the Digiever NAS web interface and configure the camera settings. Add each camera to the NAS by entering the camera's IP address, port, and authentication credentials. The NAS should automatically detect the camera and start receiving video streams.
    5. Management Software Integration: If you have existing surveillance management software, check if it is compatible with the Digiever NAS. The NAS supports various VMS (Video Management Software) platforms, including Digiever CMS, Digiever NVR+, Milestone XProtect, and more. Install the necessary plugins or software components to integrate the Digiever NAS with your chosen management software.
    6. Testing and Verification: Once the integration is complete, test the connectivity and functionality of the cameras through the management software. Verify that you can view live video feeds, record video, and access other features provided by the management software.

    It is recommended to consult the Digiever DFS-4164 NAS documentation and support resources for detailed instructions specific to your setup.

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