Mastering RAID Arrays for NAS Digiever DS-16464-RM Pro+ Data Recovery

Has your NAS Digiever DS-16464-RM Pro+ suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

Mastering RAID Arrays for NAS Digiever DS-16464-RM Pro+ Data Recovery

Digiever DS-16464-RM Pro+ NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an DS-16464-RM Pro+. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

Mastering RAID Arrays for NAS Digiever DS-16464-RM Pro+ Data Recovery

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Digiever often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Can the type of file system used on NAS Digiever DS-16464-RM Pro+ devices affect data loss risks?

Yes, the type of file system used on NAS Digiever DS-16464-RM Pro+ devices can affect data loss risks. The file system is responsible for organizing and managing data on the storage device. Different file systems have varying levels of robustness, reliability, and data protection mechanisms.

For example, some file systems like ZFS (Zettabyte File System) or Btrfs (B-Tree File System) offer advanced features such as data checksumming, snapshots, and RAID-like capabilities. These features can help detect and recover from data corruption, protect against hardware failures, and provide data redundancy.

On the other hand, older or less advanced file systems like FAT32 or NTFS may not have the same level of data protection mechanisms. They may be more susceptible to data corruption, file system errors, or hardware failures, which can increase the risk of data loss.

Therefore, choosing a file system with robust data protection features can significantly reduce the risks of data loss on NAS devices like the Digiever DS-16464-RM Pro+. It is essential to consider the specific requirements and capabilities of the file system when setting up and managing the NAS device to ensure data integrity and minimize the chances of data loss.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS DS-16464-RM Pro+ can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Digiever DS-16464-RM Pro+. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Digiever

How to recover data from a Digiever

DS-16464-RM Pro+ has 16 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Digiever DS-16464-RM Pro+ network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DS-16464-RM Pro+, feel free to leave a comment!
  • Anthony Cotes
    Anthony Cotes 23.08.2023 14:51 #
    Can data recovery from a NAS Digiever DS-16464-RM Pro+ device be done if the device is showing signs of overheating or cooling fan failure?
    • Hetman Software
      Hetman Software 23.08.2023 16:00 #

      Data recovery from a NAS device like the Digiever DS-16464-RM Pro+ can still be possible even if the device is showing signs of overheating or cooling fan failure. However, it is important to address the overheating or fan failure issue first to prevent further damage to the device and the data stored on it.

      Here are some steps you can take:

      1. Shut down the device: If you notice signs of overheating or fan failure, it is crucial to turn off the NAS device immediately to prevent any further damage.
      2. Address the overheating issue: Check if the device is placed in a well-ventilated area and ensure that the cooling fans are clean and functioning properly. If necessary, you may need to replace the cooling fans or improve the ventilation around the device.
      3. Seek professional help: If you are not familiar with the internal components of the NAS device or if the issue persists after addressing the overheating problem, it is recommended to contact a professional data recovery service. They have the expertise and specialized tools to handle such situations and recover data from faulty NAS devices.

      Remember, it is always advisable to have a backup of your important data to avoid the risk of permanent data loss.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and functionalities of the web interface of the NAS Digiever DS-16464-RM Pro+?

    The web interface of the NAS Digiever DS-16464-RM Pro+ offers several key features and functionalities, including:

    1. Dashboard: Provides an overview of system status, including CPU and memory usage, storage capacity, and network activity.
    2. File Management: Allows users to create, upload, download, and manage files and folders on the NAS.
    3. User and Group Management: Enables administrators to create and manage user accounts and groups, assign permissions, and control access to files and folders.
    4. RAID Configuration: Allows users to set up and manage RAID arrays for data protection and performance optimization.
    5. Network Services: Provides various network services, such as FTP, SMB/CIFS, NFS, and iSCSI, allowing users to share files and resources across different platforms.
    6. Backup and Restore: Offers options for scheduled backups, incremental backups, and remote replication to ensure data protection and disaster recovery.
    7. Surveillance Management: Supports IP camera integration and video surveillance functionalities, allowing users to monitor and manage security cameras.
    8. App Center: Provides a marketplace for downloading and installing additional applications, such as media servers, content management systems, and virtual machines.
    9. System Settings: Allows users to configure network settings, system notifications, power management, and other system-related parameters.
    10. Monitoring and Logging: Provides real-time monitoring of system resources and logs for troubleshooting and performance analysis.

    Overall, the web interface of the NAS Digiever DS-16464-RM Pro+ offers a comprehensive set of features and functionalities for efficient and secure storage management, file sharing, data protection, and surveillance integration.

  • How user-friendly and intuitive is the web interface of the NAS Digiever DS-16464-RM Pro+ for managing and accessing data?

    The web interface of the NAS Digiever DS-16464-RM Pro+ is known for being user-friendly and intuitive. It provides a straightforward and easy-to-navigate interface, making it convenient for users to manage and access their data. The interface offers a range of features and options, such as file management, user access control, backup and restore functionality, and system configuration settings. Users can easily configure and customize their NAS settings, set up shared folders, and monitor system status through the web interface. Overall, the web interface of the Digiever DS-16464-RM Pro+ is designed to be user-friendly and intuitive, allowing users to efficiently manage and access their data.

  • Are there any specific security measures or settings available in the web interface of the NAS Digiever DS-16464-RM Pro+ to protect data and ensure privacy?

    Yes, the Digiever DS-16464-RM Pro+ NAS offers several security measures and settings to protect data and ensure privacy. Some of these measures include:

    1. User Authentication: The NAS supports multiple user accounts with different access rights, allowing you to control who can access the data and perform specific actions.
    2. Access Control: You can set access permissions at the folder or file level, ensuring that only authorized users can access specific data.
    3. SSL/TLS Encryption: The NAS supports SSL/TLS encryption for secure data transmission over the network. This helps protect data from unauthorized interception or eavesdropping.
    4. IP Access Control: You can restrict access to the NAS based on IP addresses, allowing only specific IP ranges or individual IP addresses to connect to the device.
    5. Firewall: The NAS has a built-in firewall that can block unauthorized access attempts and protect against network attacks.
    6. VPN Support: The NAS supports Virtual Private Network (VPN) connections, allowing secure remote access to the device over the internet.
    7. Data Encryption: The NAS supports AES 256-bit encryption for data stored on the device. This ensures that even if the physical drives are stolen, the data remains encrypted and inaccessible without the encryption key.
    8. Two-Factor Authentication (2FA): The NAS supports 2FA, adding an extra layer of security by requiring a second form of authentication, such as a mobile app or SMS code, in addition to the password.
    9. Audit Trail: The NAS keeps a log of user activities, providing an audit trail that can be reviewed to monitor and track access to data.

    It is important to note that while these security measures can help protect data and ensure privacy, it is also crucial to regularly update the NAS firmware and implement strong passwords to further enhance security.