Mastering RAID Arrays for NAS Digiever DS-16464-RM Pro+ Data Recovery

RAID array recovery tips and techniques for ⭐ NAS systems to recover lost data.

Mastering RAID Arrays for NAS Digiever DS-16464-RM Pro+ Data Recovery

Digiever DS-16464-RM Pro+ NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from DS-16464-RM Pro+.

Mastering RAID Arrays for NAS Digiever DS-16464-RM Pro+ Data Recovery

RAID Recovery™ 2.6
Recover data from damaged RAID arrays inaccessible from a computer.
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Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Digiever also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can the type of file system used on NAS Digiever DS-16464-RM Pro+ devices affect data loss risks?

Yes, the type of file system used on NAS Digiever DS-16464-RM Pro+ devices can affect data loss risks. The file system is responsible for organizing and managing data on the storage device. Different file systems have varying levels of robustness, reliability, and data protection mechanisms.

For example, some file systems like ZFS (Zettabyte File System) or Btrfs (B-Tree File System) offer advanced features such as data checksumming, snapshots, and RAID-like capabilities. These features can help detect and recover from data corruption, protect against hardware failures, and provide data redundancy.

On the other hand, older or less advanced file systems like FAT32 or NTFS may not have the same level of data protection mechanisms. They may be more susceptible to data corruption, file system errors, or hardware failures, which can increase the risk of data loss.

Therefore, choosing a file system with robust data protection features can significantly reduce the risks of data loss on NAS devices like the Digiever DS-16464-RM Pro+. It is essential to consider the specific requirements and capabilities of the file system when setting up and managing the NAS device to ensure data integrity and minimize the chances of data loss.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS DS-16464-RM Pro+ can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Digiever DS-16464-RM Pro+. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Digiever

How to recover data from a Digiever

DS-16464-RM Pro+ has 16 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Digiever DS-16464-RM Pro+ network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DS-16464-RM Pro+, feel free to leave a comment!
  • Anthony Cotes
    Anthony Cotes 23.08.2023 14:51 #
    Can data recovery from a NAS Digiever DS-16464-RM Pro+ device be done if the device is showing signs of overheating or cooling fan failure?
    • Hetman Software
      Hetman Software 23.08.2023 16:00 #

      Data recovery from a NAS device like the Digiever DS-16464-RM Pro+ can still be possible even if the device is showing signs of overheating or cooling fan failure. However, it is important to address the overheating or fan failure issue first to prevent further damage to the device and the data stored on it.

      Here are some steps you can take:

      1. Shut down the device: If you notice signs of overheating or fan failure, it is crucial to turn off the NAS device immediately to prevent any further damage.
      2. Address the overheating issue: Check if the device is placed in a well-ventilated area and ensure that the cooling fans are clean and functioning properly. If necessary, you may need to replace the cooling fans or improve the ventilation around the device.
      3. Seek professional help: If you are not familiar with the internal components of the NAS device or if the issue persists after addressing the overheating problem, it is recommended to contact a professional data recovery service. They have the expertise and specialized tools to handle such situations and recover data from faulty NAS devices.

      Remember, it is always advisable to have a backup of your important data to avoid the risk of permanent data loss.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and functionalities of the web interface of the NAS Digiever DS-16464-RM Pro+?

    The web interface of the NAS Digiever DS-16464-RM Pro+ offers several key features and functionalities, including:

    1. Dashboard: Provides an overview of system status, including CPU and memory usage, storage capacity, and network activity.
    2. File Management: Allows users to create, upload, download, and manage files and folders on the NAS.
    3. User and Group Management: Enables administrators to create and manage user accounts and groups, assign permissions, and control access to files and folders.
    4. RAID Configuration: Allows users to set up and manage RAID arrays for data protection and performance optimization.
    5. Network Services: Provides various network services, such as FTP, SMB/CIFS, NFS, and iSCSI, allowing users to share files and resources across different platforms.
    6. Backup and Restore: Offers options for scheduled backups, incremental backups, and remote replication to ensure data protection and disaster recovery.
    7. Surveillance Management: Supports IP camera integration and video surveillance functionalities, allowing users to monitor and manage security cameras.
    8. App Center: Provides a marketplace for downloading and installing additional applications, such as media servers, content management systems, and virtual machines.
    9. System Settings: Allows users to configure network settings, system notifications, power management, and other system-related parameters.
    10. Monitoring and Logging: Provides real-time monitoring of system resources and logs for troubleshooting and performance analysis.

    Overall, the web interface of the NAS Digiever DS-16464-RM Pro+ offers a comprehensive set of features and functionalities for efficient and secure storage management, file sharing, data protection, and surveillance integration.

  • How user-friendly and intuitive is the web interface of the NAS Digiever DS-16464-RM Pro+ for managing and accessing data?

    The web interface of the NAS Digiever DS-16464-RM Pro+ is known for being user-friendly and intuitive. It provides a straightforward and easy-to-navigate interface, making it convenient for users to manage and access their data. The interface offers a range of features and options, such as file management, user access control, backup and restore functionality, and system configuration settings. Users can easily configure and customize their NAS settings, set up shared folders, and monitor system status through the web interface. Overall, the web interface of the Digiever DS-16464-RM Pro+ is designed to be user-friendly and intuitive, allowing users to efficiently manage and access their data.

  • Are there any specific security measures or settings available in the web interface of the NAS Digiever DS-16464-RM Pro+ to protect data and ensure privacy?

    Yes, the Digiever DS-16464-RM Pro+ NAS offers several security measures and settings to protect data and ensure privacy. Some of these measures include:

    1. User Authentication: The NAS supports multiple user accounts with different access rights, allowing you to control who can access the data and perform specific actions.
    2. Access Control: You can set access permissions at the folder or file level, ensuring that only authorized users can access specific data.
    3. SSL/TLS Encryption: The NAS supports SSL/TLS encryption for secure data transmission over the network. This helps protect data from unauthorized interception or eavesdropping.
    4. IP Access Control: You can restrict access to the NAS based on IP addresses, allowing only specific IP ranges or individual IP addresses to connect to the device.
    5. Firewall: The NAS has a built-in firewall that can block unauthorized access attempts and protect against network attacks.
    6. VPN Support: The NAS supports Virtual Private Network (VPN) connections, allowing secure remote access to the device over the internet.
    7. Data Encryption: The NAS supports AES 256-bit encryption for data stored on the device. This ensures that even if the physical drives are stolen, the data remains encrypted and inaccessible without the encryption key.
    8. Two-Factor Authentication (2FA): The NAS supports 2FA, adding an extra layer of security by requiring a second form of authentication, such as a mobile app or SMS code, in addition to the password.
    9. Audit Trail: The NAS keeps a log of user activities, providing an audit trail that can be reviewed to monitor and track access to data.

    It is important to note that while these security measures can help protect data and ensure privacy, it is also crucial to regularly update the NAS firmware and implement strong passwords to further enhance security.

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