How to recover data from Digiever DS-165120-RM Pro+ NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Digiever DS-165120-RM Pro+

Digiever DS-165120-RM Pro+ NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from DS-165120-RM Pro+.

How to recover data from NAS Digiever DS-165120-RM Pro+

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Digiever also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can utilizing redundant network connections or link aggregation protocols mitigate data loss risks for NAS Digiever DS-165120-RM Pro+ devices?

Yes, utilizing redundant network connections or link aggregation protocols can help mitigate data loss risks for NAS Digiever DS-165120-RM Pro+ devices.

Redundant network connections involve having multiple network interfaces on the NAS device connected to different switches or routers. If one network connection fails, the NAS can automatically switch to another connection, ensuring continuous access to data and reducing the risk of data loss.

Link aggregation protocols, such as Link Aggregation Control Protocol (LACP) or static link aggregation, allow multiple network connections to be combined into a single logical connection. This increases bandwidth and provides redundancy. If one link fails, the traffic is automatically rerouted through the remaining links, preventing data loss.

By implementing redundant network connections or link aggregation protocols, the NAS Digiever DS-165120-RM Pro+ devices can ensure high availability and reliability, minimizing the chances of data loss due to network failures.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS DS-165120-RM Pro+ can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Digiever DS-165120-RM Pro+. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Digiever

How to recover data from a Digiever

DS-165120-RM Pro+ has 16 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Digiever DS-165120-RM Pro+ network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DS-165120-RM Pro+, feel free to leave a comment!
  • Dean Getson
    Dean Getson 23.08.2023 13:39 #
    How to recover data from NAS Digiever DS-165120-RM Pro+?
    • Hetman Software
      Hetman Software 23.08.2023 14:59 #

      To recover data from a Digiever DS-165120-RM Pro+ NAS, you can follow these steps:

      1. Remove the hard drives from the NAS: Power off the NAS and carefully remove the hard drives.
      2. Connect the hard drives to a computer: Use a SATA to USB adapter or an external hard drive enclosure to connect the hard drives to a computer.
      3. Use data recovery software: Install a reliable data recovery software on your computer. Some popular options include EaseUS Data Recovery Wizard, Recuva, or Disk Drill. Launch the software and select the connected hard drives as the target for the recovery process.
      4. Scan for lost data: Run a deep scan on the hard drives to search for any recoverable files and folders. This process may take some time depending on the size and condition of the drives.
      5. Preview and recover the data: Once the scan is completed, the software will display a list of recoverable files. Preview the files to confirm their integrity and select the ones you want to recover. Choose a location on your computer or an external storage device to save the recovered files.

      Note: It is recommended to consult a professional data recovery service if you are not confident in performing the recovery process yourself or if the data is of critical importance. They have specialized tools and expertise to handle complex data recovery scenarios.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What is DLNA and how does it work?

    DLNA stands for Digital Living Network Alliance. It is a set of guidelines and standards that enable the sharing and streaming of media content between devices over a home network. DLNA allows different devices, such as smartphones, tablets, smart TVs, gaming consoles, and computers, to communicate and share media files seamlessly.

    DLNA works by establishing a network connection between DLNA-certified devices. These devices must be connected to the same local network, either wired or wireless. Once connected, DLNA devices can discover and communicate with each other using Universal Plug and Play (UPnP) protocols.

    DLNA uses a client-server architecture, where the DLNA server device stores and shares media content, and the DLNA client devices access and play the shared content. The DLNA server scans and indexes media files, such as photos, videos, and music, and makes them available for streaming. The DLNA client devices can browse and access these shared files, allowing users to stream media from one device to another.

    DLNA supports various media formats and codecs, ensuring compatibility between different devices. It also provides features like remote control functionality, allowing users to control media playback on DLNA client devices using a DLNA server device or a dedicated DLNA controller application.

    Overall, DLNA simplifies the process of sharing and streaming media content across multiple devices within a home network, providing a seamless multimedia experience.

  • How does the NAS Digiever DS-165120-RM Pro+ utilize DLNA protocol for media sharing?

    The NAS Digiever DS-165120-RM Pro+ utilizes the DLNA (Digital Living Network Alliance) protocol for media sharing by acting as a DLNA server. This means that it can store and organize media files such as photos, videos, and music, and make them accessible to other DLNA-certified devices on the same network.

    To enable DLNA media sharing on the NAS Digiever DS-165120-RM Pro+, you would typically need to configure the DLNA server settings through its management interface. This may involve specifying the folders or directories where your media files are stored.

    Once the DLNA server is set up, any DLNA-certified device connected to the same network, such as smart TVs, game consoles, or media players, can discover and access the media files stored on the NAS. Users can browse and stream media content directly from the NAS to their DLNA-enabled devices, without the need for additional software or complex setup.

    DLNA also supports features like media transcoding, which allows the NAS to convert media files on-the-fly to a format compatible with the requesting device. This ensures seamless playback across different devices, even if they have different media format requirements.

    In summary, the NAS Digiever DS-165120-RM Pro+ utilizes the DLNA protocol to provide a convenient and standardized way of sharing media files across DLNA-certified devices on the same network.

  • Can you explain the specific features and benefits of DLNA integration in the Digiever DS-165120-RM Pro+ NAS device?

    The Digiever DS-165120-RM Pro+ NAS device offers DLNA integration, which stands for Digital Living Network Alliance. DLNA is a set of industry standards that enable devices to share media files over a network. Here are the specific features and benefits of DLNA integration in the Digiever DS-165120-RM Pro+ NAS device:

    1. Media Streaming: DLNA integration allows the NAS device to act as a media server, enabling seamless streaming of various media files such as videos, music, and photos to DLNA-certified devices like smart TVs, game consoles, smartphones, and tablets. This feature eliminates the need for transferring files manually or connecting devices with cables.
    2. Cross-platform Compatibility: DLNA is a widely adopted standard, ensuring compatibility between different brands and types of devices. The Digiever DS-165120-RM Pro+ NAS device can communicate with DLNA-certified devices regardless of their operating systems, making it convenient for users with a diverse range of devices.
    3. Easy Setup and Configuration: The NAS device's DLNA integration simplifies the setup and configuration process. Users can easily enable DLNA functionality through the device's user-friendly interface, and the NAS will automatically detect and categorize media files for streaming.
    4. Remote Access: DLNA integration in the Digiever DS-165120-RM Pro+ NAS device allows users to access their media files remotely. With proper network configuration and internet connectivity, users can stream their media files from the NAS device to DLNA-supported devices outside their local network, providing flexibility and convenience.
    5. Centralized Media Management: By integrating DLNA into the NAS device, users can centralize their media library in one location. They can store and organize their media files on the NAS, making it easier to manage and access their content. This eliminates the need to have media files stored on multiple devices, reducing clutter and improving organization.
    6. Enhanced Media Playback: DLNA integration ensures that media files are streamed in their original quality and format. The Digiever DS-165120-RM Pro+ NAS device supports various media formats, including high-definition videos and lossless audio, providing an enhanced media playback experience on DLNA-certified devices.

    Overall, DLNA integration in the Digiever DS-165120-RM Pro+ NAS device offers the convenience of streaming media files across devices, cross-platform compatibility, easy setup, remote access, centralized media management, and improved media playback quality.

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