How to recover data from Digiever DS-16556-RM Pro+ NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Digiever DS-16556-RM Pro+

Digiever DS-16556-RM Pro+ NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from DS-16556-RM Pro+.

How to recover data from NAS Digiever DS-16556-RM Pro+

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Digiever also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can conducting regular backups on external storage devices mitigate data loss risks for NAS Digiever DS-16556-RM Pro+ devices?

Conducting regular backups on external storage devices can mitigate data loss risks for NAS Digiever DS-16556-RM Pro+ devices in the following ways:

  1. Redundancy: By creating backups on external storage devices, you create a redundant copy of your data. In case of any data loss or corruption on the NAS device, you can restore the data from the backup, ensuring that no critical information is permanently lost.
  2. Protection against hardware failure: NAS devices, including the Digiever DS-16556-RM Pro+, can experience hardware failures such as hard drive crashes. By regularly backing up your data on external storage devices, you ensure that even if the NAS hardware fails, your data remains safe and accessible.
  3. Protection against accidental deletion or user error: Human errors, such as accidental deletion of files or folders, can result in data loss. By maintaining regular backups, you can recover the lost data without any hassle.
  4. Protection against malware and ransomware attacks: NAS devices are also vulnerable to malware and ransomware attacks, which can encrypt or delete your data. Having backups on external storage devices allows you to restore your data to a point before the attack occurred, minimizing the impact of such security breaches.
  5. Disaster recovery: In case of natural disasters like fires, floods, or earthquakes, the NAS device and its data might be at risk. Storing backups on external storage devices, preferably in a different physical location, ensures that your data remains safe even if the NAS device is damaged or destroyed.

To effectively mitigate data loss risks, it is recommended to follow a backup strategy that includes regular and automated backups, verifying the integrity of the backups, and periodically testing the restoration process to ensure the backups are reliable and up-to-date.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS DS-16556-RM Pro+ can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Digiever DS-16556-RM Pro+. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Digiever

How to recover data from a Digiever

DS-16556-RM Pro+ has 16 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Digiever DS-16556-RM Pro+ network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DS-16556-RM Pro+, feel free to leave a comment!
  • Morgan Aiken
    Morgan Aiken 23.08.2023 17:54 #
    Are there any specific backup software recommended for data recovery from NAS Digiever DS-16556-RM Pro+ devices?
    • Hetman Software
      Hetman Software 23.08.2023 18:03 #

      There are several backup software options that are commonly recommended for data recovery from NAS Digiever DS-16556-RM Pro+ devices. Some popular choices include:

      1. Acronis True Image: This software provides comprehensive backup and recovery solutions for NAS devices, including support for Digiever models.
      2. EaseUS Todo Backup: It offers a user-friendly interface and supports backup and recovery for various NAS devices, including Digiever.
      3. Synology Hyper Backup: Although primarily designed for Synology NAS devices, it can also be used for backup and recovery on Digiever NAS devices.
      4. QNAP Backup Solutions: QNAP provides its own backup software, such as QNAP NetBak Replicator, which supports backup and recovery for Digiever NAS devices.

      It is important to note that compatibility and functionality may vary depending on the specific model and firmware version of the Digiever NAS device. Therefore, it is recommended to check the software's compatibility with your specific Digiever DS-16556-RM Pro+ device before making a final decision.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and capabilities of the NAS Digiever DS-16556-RM Pro+ that make it suitable for use as central storage?

    The Digiever DS-16556-RM Pro+ is a Network Attached Storage (NAS) device designed for central storage purposes. Its key features and capabilities include:

    1. High Storage Capacity: The DS-16556-RM Pro+ offers a large storage capacity, accommodating up to 16 hard drives. This allows for extensive data storage and easy scalability.
    2. RAID Support: It supports various RAID configurations (RAID 0, 1, 5, 6, 10, 50, 60) for data redundancy and improved performance. RAID technology ensures data integrity and protection against drive failures.
    3. High Performance: The NAS is equipped with a powerful Intel Xeon processor and ample memory, enabling fast and efficient data processing. It also supports high-speed network connectivity with multiple Gigabit Ethernet ports.
    4. Advanced Data Management: The device includes advanced data management features such as snapshot and replication. Snapshots allow for point-in-time recovery, while replication enables data synchronization between multiple NAS devices for data backup and disaster recovery.
    5. Centralized Management: The DS-16556-RM Pro+ supports centralized management through Digiever's CMS (Central Management System) software. This allows for easy configuration, monitoring, and control of multiple NAS devices from a single interface.
    6. Data Security: It provides robust security features, including AES-256 bit encryption for data protection. Access controls, user authentication, and IP filtering ensure secure access to the stored data.
    7. Backup and Sync: The NAS supports various backup methods, including scheduled backups, USB backups, and cloud backups to services like Dropbox and Google Drive. It also offers file synchronization across multiple devices for easy data access and sharing.
    8. Application Support: The DS-16556-RM Pro+ supports various applications and services, such as FTP, SMB/CIFS, NFS, and iSCSI, making it compatible with different operating systems and environments.
    9. Scalability: The device allows for easy expansion by adding additional hard drives or connecting to external storage devices through its expansion ports.
    10. Energy Efficiency: The NAS is designed with energy-saving features, including power management options and smart fan control, reducing power consumption and operating costs.

    Overall, the Digiever DS-16556-RM Pro+ offers high storage capacity, performance, data management capabilities, and security features, making it suitable for use as central storage in enterprise environments.

  • How does the NAS Digiever DS-16556-RM Pro+ ensure data security and reliability when used as central storage?

    The NAS Digiever DS-16556-RM Pro+ ensures data security and reliability when used as central storage through various mechanisms:

    1. RAID Technology: The NAS supports multiple RAID configurations, such as RAID 0, 1, 5, 6, and 10. RAID provides data redundancy and protects against disk failures by distributing data across multiple drives. If a drive fails, the NAS can rebuild the data from the remaining drives, ensuring data integrity and availability.
    2. Snapshot and Backup: The NAS supports snapshot technology, which captures the state of the data at a specific point in time. This allows users to restore data to a previous state if it becomes corrupted or accidentally deleted. Additionally, the NAS can be configured to perform regular backups to external storage or cloud services, providing an extra layer of data protection.
    3. Data Encryption: The DS-16556-RM Pro+ supports AES 256-bit encryption, which ensures that data stored on the NAS is protected from unauthorized access. Encryption is applied to both data in transit and data at rest, providing a high level of security.
    4. Access Control and User Management: The NAS offers comprehensive access control and user management features. Administrators can create user accounts with different access levels and permissions, ensuring that only authorized users can access specific data or perform certain actions. This helps to prevent unauthorized access and data breaches.
    5. Network Security: The NAS supports various network security protocols, such as SSL/TLS encryption, IP blocking, and firewall settings. These features protect the NAS from unauthorized network access and ensure data transmission over the network is secure.
    6. Redundant Power Supply: The DS-16556-RM Pro+ is equipped with dual redundant power supplies, ensuring that the NAS remains operational even if one power supply fails. This redundancy helps to minimize downtime and ensures continuous availability of data.

    Overall, the NAS Digiever DS-16556-RM Pro+ incorporates multiple data security and reliability features to protect data stored on the device.

  • What are the potential benefits and drawbacks of using the NAS Digiever DS-16556-RM Pro+ as central storage compared to other storage solutions?

    Potential benefits of using the NAS Digiever DS-16556-RM Pro+ as central storage compared to other storage solutions:

    1. High storage capacity: The DS-16556-RM Pro+ offers a large storage capacity, allowing you to store a significant amount of data in one centralized location.
    2. Scalability: This NAS device supports expansion units, providing the flexibility to increase storage capacity as your needs grow.
    3. Data protection: It offers various RAID configurations and supports hot-swappable drives, ensuring data redundancy and protection against drive failures.
    4. Network accessibility: The DS-16556-RM Pro+ can be accessed over the network, allowing multiple users to access and share files simultaneously.
    5. Remote access and collaboration: It supports remote access, enabling users to access their files from anywhere, facilitating collaboration among team members in different locations.
    6. Data backup and synchronization: The NAS device offers backup and synchronization features, allowing you to create regular backups of your data and synchronize files across multiple devices.
    7. Advanced security features: It provides security features such as IP blocking, encrypted connections, and user access controls, ensuring data privacy and protection against unauthorized access.

    Drawbacks of using the NAS Digiever DS-16556-RM Pro+ as central storage compared to other storage solutions:

    1. Cost: NAS devices, including the DS-16556-RM Pro+, can be relatively expensive compared to other storage options like external hard drives or cloud storage.
    2. Complexity: Setting up and configuring a NAS device may require technical expertise, making it more complex compared to plug-and-play storage solutions.
    3. Limited performance: While the DS-16556-RM Pro+ offers decent performance, it may not match the speed and performance of direct-attached storage (DAS) solutions.
    4. Dependency on local network: Accessing and using the NAS device is dependent on the local network's stability and performance. If the network experiences issues, it may impact file access and transfer speeds.
    5. Maintenance and management: NAS devices require regular maintenance, firmware updates, and ongoing management to ensure optimal performance and security.
    6. Limited mobility: Unlike cloud storage or portable external drives, NAS devices are not easily portable and are confined to the local network environment.
    7. Potential single point of failure: If the NAS device itself fails or encounters issues, it may lead to temporary or permanent data loss until the issue is resolved.
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