How to recover data from Digiever DS-2016 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Digiever DS-2016

Digiever DS-2016 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from DS-2016.

How to recover data from NAS Digiever DS-2016

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Digiever also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can malware or ransomware attacks lead to data loss in NAS Digiever DS-2016 devices?

Yes, malware or ransomware attacks can potentially lead to data loss in NAS Digiever DS-2016 devices. If a device is infected with malware, it can corrupt or delete data stored on the device, including files and backups. Ransomware attacks, in particular, can encrypt the data on the device and demand a ransom for its release, making the data inaccessible unless the ransom is paid. It is important to implement proper security measures, such as regular software updates, strong passwords, and antivirus software, to protect against such attacks. Additionally, maintaining regular backups of the data stored on the device can help mitigate the impact of data loss in case of an attack.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS DS-2016 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Digiever DS-2016. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a Digiever

How to recover data from a Digiever

DS-2016 has 2 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Digiever DS-2016 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DS-2016, feel free to leave a comment!
  • Frederick Cox
    Frederick Cox 25.08.2023 00:43 #
    Is it possible to recover data from a NAS Digiever DS-2016 device that has been affected by a file system corruption or partition error?
    • Hetman Software
      Hetman Software 25.08.2023 01:59 #

      Yes, it is possible to recover data from a NAS Digiever DS-2016 device that has been affected by file system corruption or partition errors. However, the success of data recovery depends on the severity of the corruption or error and the actions taken after the issue occurred.

      Here are some steps you can take to attempt data recovery:

      1. Contact Digiever support: Reach out to Digiever support for guidance and assistance. They may provide specific instructions or tools to help recover the data.
      2. Check for backups: If you have regular backups of your data, restore the data from the backup to recover the lost files.
      3. Use data recovery software: There are various data recovery software available that can scan and recover files from corrupted or damaged file systems. Some popular options include EaseUS Data Recovery Wizard, Recuva, and TestDisk. Follow the software instructions to scan the NAS device and recover the lost data.
      4. Seek professional data recovery services: If the above methods fail or if the data is critical, you may want to consider hiring a professional data recovery service. These experts have specialized tools and techniques to recover data from damaged storage devices. They can disassemble the NAS device, repair any hardware issues, and recover the data using advanced methods.

      Remember, it is crucial to avoid further writes or modifications to the affected NAS device to prevent overwriting or further damaging the data.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and specifications of the NAS Digiever DS-2016 for personal cloud storage?

    The key features and specifications of the NAS Digiever DS-2016 for personal cloud storage are as follows:

    1. Storage Capacity: The DS-2016 has a maximum storage capacity of 16 bays, allowing for a large amount of data to be stored.
    2. Processor: It is equipped with an Intel Core i3 processor, providing fast and efficient performance.
    3. Memory: The NAS has 4GB DDR3 memory, ensuring smooth multitasking and data processing.
    4. RAID Support: It supports various RAID configurations (RAID 0, 1, 5, 6, 10, 50, 60) for data protection and redundancy.
    5. High-Speed Connectivity: It offers dual Gigabit Ethernet ports for high-speed network connectivity.
    6. Multiple Protocols: The DS-2016 supports various file sharing protocols, including SMB, NFS, FTP, and WebDAV.
    7. Scalability: The NAS supports expansion units, allowing for additional storage capacity to be added as needed.
    8. Backup and Disaster Recovery: It provides various backup options, including local backup, remote backup, and cloud backup. It also supports snapshot technology for quick data recovery.
    9. Virtualization Support: The DS-2016 is compatible with virtualization platforms such as VMware, Citrix, and Hyper-V, allowing for easy integration into existing virtual environments.
    10. Mobile Access: It offers mobile apps for iOS and Android devices, enabling remote access and file sharing on the go.
    11. Security Features: The NAS supports data encryption, access control, and IP blocking to ensure data security.
    12. Energy-Efficient Design: It is designed to be energy-efficient, consuming low power during operation.

    Overall, the Digiever DS-2016 NAS provides a robust and feature-rich solution for personal cloud storage, offering high storage capacity, fast performance, data protection, and easy remote access.

  • How does the NAS Digiever DS-2016 enhance data security and privacy for personal cloud storage?

    The NAS Digiever DS-2016 enhances data security and privacy for personal cloud storage in several ways:

    1. User authentication: It supports various authentication methods such as username/password, LDAP, and Active Directory, ensuring that only authorized users can access the data.
    2. Secure data transmission: The DS-2016 supports secure protocols like SSL/TLS for data transmission, encrypting the data during transfer to prevent unauthorized access or interception.
    3. Data encryption: It offers built-in encryption capabilities, allowing users to encrypt their data stored on the device. This ensures that even if the physical device is stolen or accessed without authorization, the data remains secure.
    4. Access control: The NAS provides granular access control mechanisms, allowing users to define user permissions and access rights to specific files or folders. This ensures that only authorized individuals can access sensitive data.
    5. Backup and disaster recovery: The DS-2016 supports various backup and disaster recovery mechanisms, including scheduled backups, remote replication, and snapshot technology. These features help in safeguarding data from accidental deletion, hardware failure, or other unforeseen events.
    6. Anti-virus and anti-malware protection: It includes integrated anti-virus and anti-malware software, which scans the files stored on the NAS to detect and eliminate any potential threats, ensuring the safety of the data.
    7. Auditing and logging: The NAS keeps logs of user activities, providing an audit trail for administrators to monitor and track any suspicious or unauthorized access attempts.

    Overall, the NAS Digiever DS-2016 combines robust security features like user authentication, data encryption, access control, and backup mechanisms to enhance data security and privacy for personal cloud storage.

  • Can you explain the setup process and user-friendly interface of the NAS Digiever DS-2016 for personal cloud storage?

    The setup process of the NAS Digiever DS-2016 for personal cloud storage is relatively straightforward. Here is a step-by-step guide:

    1. Hardware Setup: Start by connecting the NAS device to your home network using an Ethernet cable. Plug in the power adapter to provide power to the device. Connect any external hard drives or USB storage devices if you wish to expand the storage capacity.
    2. Power On: Once the hardware setup is complete, power on the NAS device by pressing the power button. Wait for it to boot up, which usually takes a few minutes.
    3. Network Configuration: After the device has booted up, you need to configure the network settings. This can be done by accessing the device's web interface through a web browser on your computer. Enter the default IP address of the NAS in the browser's address bar, and you will be prompted to enter the login credentials.
    4. Login and Initial Setup: Enter the default username and password provided with the device to log in. Once logged in, you will be guided through an initial setup wizard. This wizard will prompt you to set up the device name, time zone, administrator password, and network settings. Follow the instructions and provide the necessary information.
    5. Storage Configuration: After the initial setup, you can configure the storage settings. This includes creating storage volumes, RAID configurations, and setting up any external storage devices connected to the NAS.
    6. User Management: Next, you can set up user accounts and permissions. This allows you to control access to the personal cloud storage and define user privileges for sharing and accessing files.
    7. Personal Cloud Setup: Finally, you can configure the personal cloud settings. This involves setting up remote access to your NAS, allowing you to access your files from anywhere using a computer or mobile device.

    The user-friendly interface of the NAS Digiever DS-2016 is designed to be intuitive and easy to navigate. Once the initial setup is complete, you can access the NAS web interface through a web browser on any device connected to the same network. The interface provides a dashboard that displays system information, storage status, and network settings.

    From the interface, you can perform various tasks such as creating and managing folders, uploading and downloading files, setting up file sharing and access permissions, and configuring backup and synchronization options. The interface is typically organized into sections or tabs, making it easy to locate and access different features and settings.

    Overall, the NAS Digiever DS-2016 offers a user-friendly interface that simplifies the setup process and allows for convenient management of personal cloud storage.

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