NAS Digiever DS-325128-RM Pro+ Data Recovery Simplified: RAID Array Insights

Has your NAS Digiever DS-325128-RM Pro+ suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

NAS Digiever DS-325128-RM Pro+ Data Recovery Simplified: RAID Array Insights

Digiever DS-325128-RM Pro+ NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an DS-325128-RM Pro+. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

NAS Digiever DS-325128-RM Pro+ Data Recovery Simplified: RAID Array Insights

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Digiever often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

How can user training or education help in minimizing data loss incidents on NAS Digiever DS-325128-RM Pro+ devices?

User training or education can help in minimizing data loss incidents on NAS Digiever DS-325128-RM Pro+ devices in the following ways:

  1. Understanding device functionality: Proper training can help users understand the features and functionality of the NAS device. This knowledge enables users to use the device correctly and avoid accidental data loss.
  2. Backup and recovery procedures: Users can be trained on the importance of regular data backups and how to perform them effectively. This ensures that even if data is lost or corrupted, it can be easily recovered from the backup.
  3. Security best practices: Education on security best practices can help users understand the importance of strong passwords, enabling encryption, and implementing access controls. This reduces the risk of unauthorized access and potential data breaches.
  4. Firmware and software updates: Users can be educated on the importance of keeping the NAS device's firmware and software up to date. Regular updates often include security patches that address vulnerabilities and reduce the risk of data loss.
  5. Network and physical security: Training can help users understand the significance of network security measures such as firewalls, antivirus software, and intrusion detection systems. Additionally, users can be educated on physical security practices to prevent unauthorized access or theft of the NAS device.
  6. User access management: Users can be trained on how to manage user accounts and access permissions effectively. This ensures that only authorized individuals have access to sensitive data, reducing the risk of accidental or intentional data loss.
  7. Incident response and reporting: Users can be educated on how to respond to data loss incidents promptly and report them to the appropriate IT personnel. This helps in taking immediate action to mitigate the impact of the incident and recover the lost data.

By providing comprehensive training and education to users, organizations can significantly minimize data loss incidents on NAS Digiever DS-325128-RM Pro+ devices and ensure the safety and security of their data.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS DS-325128-RM Pro+ can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Digiever DS-325128-RM Pro+. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Digiever

How to recover data from a Digiever

DS-325128-RM Pro+ has 32 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Digiever DS-325128-RM Pro+ network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DS-325128-RM Pro+, feel free to leave a comment!
  • Gulliver Hooley
    Gulliver Hooley 23.08.2023 06:49 #
    Can data recovery from a NAS Digiever DS-325128-RM Pro+ device be performed if there are issues with the storage controller?
    • Hetman Software
      Hetman Software 23.08.2023 08:03 #

      Yes, data recovery from a NAS Digiever DS-325128-RM Pro+ device can be performed even if there are issues with the storage controller. In such cases, you may need to contact a professional data recovery service that specializes in NAS devices. They have the expertise and tools to recover data from faulty storage controllers or other issues that may be affecting the device. It's important to note that data recovery can be a complex process, and the success of the recovery depends on the extent of the damage and the specific circumstances of the device.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the steps involved in performing a software update on the Digiever DS-325128-RM Pro+ NAS device?

    To perform a software update on the Digiever DS-325128-RM Pro+ NAS device, follow these steps:

    1. Download the latest firmware: Visit the Digiever website and navigate to the support section. Look for the firmware updates for the DS-325128-RM Pro+ NAS device. Download the latest firmware package to your computer.
    2. Access the NAS device: Connect your computer to the same network as the NAS device. Open a web browser and enter the IP address of the NAS device to access its web interface.
    3. Log in to the NAS device: Enter your username and password to log in to the NAS device's web interface. If you haven't set up any credentials, use the default login information provided by Digiever.
    4. Navigate to the firmware update section: Once logged in, find the firmware update section within the NAS device's web interface. The exact location may vary depending on the firmware version and interface design.
    5. Choose the firmware package: Click on the option to browse or select the firmware package you downloaded in step 1. Locate the file on your computer and select it.
    6. Start the update process: Once the firmware package is selected, click on the "Start" or "Update" button to initiate the update process. Follow any on-screen instructions or prompts that may appear.
    7. Wait for the update to complete: The update process may take some time to complete. During this time, it is important not to interrupt the process or power off the NAS device.
    8. Verify the update: After the update process finishes, the NAS device will restart automatically. Once it is back online, log in to the web interface again and verify that the firmware version has been updated to the latest one.

    It is crucial to ensure that you have a proper backup of your data before performing a firmware update on any device to avoid any potential data loss.

  • Are there any specific prerequisites or precautions that need to be taken before initiating a software update on the Digiever DS-325128-RM Pro+ NAS device?

    Before initiating a software update on the Digiever DS-325128-RM Pro+ NAS device, it is recommended to follow these prerequisites and precautions:

    1. Backup your data: It is crucial to back up all your important data before performing any software update. This ensures that you have a copy of your data in case something goes wrong during the update process.
    2. Check compatibility: Ensure that the software update is compatible with your specific model of the Digiever DS-325128-RM Pro+ NAS device. Check the manufacturer's website or user manual for compatibility information.
    3. Read release notes: Before updating, carefully read the release notes or documentation provided by Digiever. This will give you an understanding of what changes and improvements are included in the update, as well as any known issues or limitations.
    4. Stable network connection: Make sure your NAS device has a stable network connection during the update process. A loss of network connectivity during the update can potentially cause issues or interruptions.
    5. Sufficient power supply: Ensure that the NAS device is connected to a reliable power source throughout the update process. Power interruptions during the update can lead to firmware corruption or other problems.
    6. Disable services: It is recommended to disable any non-essential services or applications running on the NAS device before initiating the update. This can help prevent any conflicts or issues during the update process.
    7. Follow update instructions: Carefully follow the provided update instructions from Digiever. These instructions may include specific steps or considerations for the update process.
    8. Patience: During the update process, it is important to be patient and allow the update to complete without interruption. Avoid restarting or shutting down the NAS device unless explicitly instructed by the update process.

    By following these prerequisites and precautions, you can minimize the risk of data loss or other issues when updating the software on your Digiever DS-325128-RM Pro+ NAS device.