How to Restore Lost NAS Digiever DS-645512-RM Pro+ Data with Ease

Has your NAS Digiever DS-645512-RM Pro+ suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

How to Restore Lost NAS Digiever DS-645512-RM Pro+ Data with Ease

Digiever DS-645512-RM Pro+ NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an DS-645512-RM Pro+. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

How to Restore Lost NAS Digiever DS-645512-RM Pro+ Data with Ease

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Digiever often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Can improper configuration of network settings or IP addresses result in data loss on NAS Digiever DS-645512-RM Pro+ devices?

Improper configuration of network settings or IP addresses can potentially result in data loss on NAS Digiever DS-645512-RM Pro+ devices.

If the network settings or IP addresses are configured incorrectly, it can lead to connectivity issues between the NAS device and other devices on the network. This can result in data access problems, data corruption, or even complete data loss if the NAS device becomes inaccessible.

Additionally, incorrect IP address configuration can lead to conflicts with other devices on the network, causing data transfer issues or potential data loss.

It is crucial to ensure that network settings and IP addresses are correctly configured to maintain proper connectivity and prevent data loss on NAS devices.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS DS-645512-RM Pro+ can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Digiever DS-645512-RM Pro+. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Digiever

How to recover data from a Digiever

DS-645512-RM Pro+ has 60 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Digiever DS-645512-RM Pro+ network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DS-645512-RM Pro+, feel free to leave a comment!
  • Edison Merrifield
    Edison Merrifield 23.08.2023 05:48 #
    Is it possible to recover data from a NAS Digiever DS-645512-RM Pro+ device if the device is experiencing slow performance or file access issues?
    • Hetman Software
      Hetman Software 23.08.2023 06:02 #

      Yes, it is possible to recover data from a NAS Digiever DS-645512-RM Pro+ device even if the device is experiencing slow performance or file access issues. Here are a few steps you can take to attempt data recovery:

      1. Check the network connection: Ensure that the NAS device is properly connected to the network and that there are no issues with the network itself. Slow performance or file access issues can sometimes be caused by network problems.
      2. Restart the NAS device: Try restarting the NAS device to see if it resolves the performance issues. Sometimes, a simple reboot can fix temporary glitches or errors.
      3. Update firmware and software: Make sure that the NAS device's firmware and software are up to date. Manufacturers often release updates that address performance and stability issues. Check the manufacturer's website for any available updates and follow their instructions to install them.
      4. Check for hardware issues: If the slow performance or file access issues persist, there might be a hardware problem with the NAS device. Check for any physical damage, loose connections, or faulty components. If you are not comfortable doing this yourself, it is recommended to contact the manufacturer's support or a professional technician.
      5. Use data recovery software: If the above steps do not resolve the issue, you can try using data recovery software specifically designed for NAS devices. These tools can scan the NAS device and attempt to recover lost or inaccessible data. Some popular data recovery software for NAS devices include R-Studio, EaseUS Data Recovery Wizard, and Stellar Data Recovery.
      6. Seek professional data recovery services: If the data recovery software fails to recover the data or if you are not comfortable using it, you can consider seeking professional data recovery services. There are specialized companies that offer data recovery services for NAS devices. They have the expertise and equipment to handle complex data recovery cases.

      Remember to always create backups of your important data to avoid data loss in the future.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and capabilities of the NAS Digiever DS-645512-RM Pro+ that make it suitable for use as central storage?

    The Digiever DS-645512-RM Pro+ is a Network Attached Storage (NAS) device designed for central storage purposes. It offers several key features and capabilities that make it suitable for this role:

    1. High storage capacity: The DS-645512-RM Pro+ supports up to 64 hard drives, allowing for a large amount of storage space. This makes it ideal for organizations or businesses with extensive data storage needs.
    2. RAID support: It supports various RAID configurations, including RAID 0, 1, 5, 6, 10, 50, and 60. This ensures data redundancy and protection against drive failures, enhancing the reliability of the central storage system.
    3. High-performance hardware: It is equipped with a powerful Intel Xeon processor and ample memory capacity, enabling fast data processing and efficient multitasking. This ensures smooth and responsive performance when accessing and transferring data.
    4. Scalability: The DS-645512-RM Pro+ supports expansion units, allowing for easy scalability as storage needs grow. Additional hard drives can be added to increase the storage capacity without the need for a complete system replacement.
    5. Advanced data management features: It provides various data management features, such as snapshot backup, remote replication, and data deduplication. These capabilities help to optimize storage efficiency, enhance data protection, and simplify data management tasks.
    6. High-speed connectivity: It supports multiple high-speed network interfaces, including Gigabit Ethernet and 10GbE ports. This ensures fast data transfer rates between the NAS and connected devices, facilitating efficient central storage access.
    7. Comprehensive data protection: The DS-645512-RM Pro+ offers multiple data protection mechanisms, such as AES-256 encryption and built-in antivirus software. These features help safeguard data from unauthorized access and potential malware threats.
    8. Easy management and monitoring: It comes with a user-friendly web-based interface that allows for easy configuration, management, and monitoring of the central storage system. Additionally, it supports various network protocols and integration with existing IT infrastructure.

    Overall, the Digiever DS-645512-RM Pro+ provides a robust and scalable solution for central storage needs, offering high storage capacity, performance, data protection, and management capabilities.

  • How does the NAS Digiever DS-645512-RM Pro+ ensure data security and reliability when used as central storage?

    The NAS Digiever DS-645512-RM Pro+ ensures data security and reliability when used as central storage through several features and mechanisms:

    1. RAID Configuration: The NAS supports various RAID configurations such as RAID 0, 1, 5, 6, 10, 50, and 60. RAID provides data redundancy and allows for quick recovery in case of disk failures.
    2. Hot-Swap Drive Design: The NAS has hot-swappable drive bays, which means that failed drives can be replaced without shutting down the system. This minimizes downtime and ensures continuous data availability.
    3. Data Encryption: The NAS supports AES 256-bit volume-based encryption, which encrypts the data stored on the drives. This ensures that even if the drives are stolen or accessed by unauthorized individuals, the data remains secure.
    4. User Access Control: The NAS allows administrators to set up user access control and permissions. This ensures that only authorized individuals can access and modify the data stored on the NAS.
    5. Network Security: The NAS supports various network security protocols such as SSL/TLS encryption, IP blocking, and firewall settings. These features protect against unauthorized access and ensure secure data transmission over the network.
    6. Backup and Replication: The NAS supports scheduled backups and replication to other NAS devices or cloud storage. This ensures that data is regularly backed up and can be quickly restored in case of data loss or system failure.
    7. Redundant Power Supply: The NAS comes with a redundant power supply, which provides backup power in case of a power supply failure. This ensures uninterrupted operation and prevents data loss due to sudden power outages.
    8. System Monitoring and Alerts: The NAS has built-in system monitoring and alert mechanisms that notify administrators of any potential issues or failures. This allows for proactive maintenance and ensures the system's reliability.

    By incorporating these features and mechanisms, the NAS Digiever DS-645512-RM Pro+ provides a secure and reliable central storage solution for data storage and management.