How to recover data from Digiever DS-8212-SRM Pro+ NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Digiever DS-8212-SRM Pro+

Digiever DS-8212-SRM Pro+ NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from DS-8212-SRM Pro+.

How to recover data from NAS Digiever DS-8212-SRM Pro+

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Digiever also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can overheating or improper ventilation cause data loss on NAS Digiever DS-8212-SRM Pro+ devices?

Yes, overheating or improper ventilation can potentially cause data loss on NAS Digiever DS-8212-SRM Pro+ devices. Overheating can damage the internal components of the device, including the hard drives where the data is stored. This can lead to data corruption or complete loss of data. Proper ventilation is crucial to maintain optimal operating temperatures and prevent overheating. It is important to ensure that the device is placed in a well-ventilated area and that any cooling fans or vents are not blocked. Regular maintenance, such as cleaning dust and debris from the device, can also help prevent overheating and data loss.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS DS-8212-SRM Pro+ can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Digiever DS-8212-SRM Pro+. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Digiever

How to recover data from a Digiever

DS-8212-SRM Pro+ has 8 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Digiever DS-8212-SRM Pro+ network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DS-8212-SRM Pro+, feel free to leave a comment!
  • Wyatt Brownell
    Wyatt Brownell 23.08.2023 21:54 #
    Is it possible to recover data from a NAS Digiever DS-8212-SRM Pro+ device that has been affected by a virus or malware infection?
    • Hetman Software
      Hetman Software 23.08.2023 22:59 #

      It is possible to recover data from a NAS device that has been affected by a virus or malware infection, but it can be challenging. Here are some steps you can take:

      1. Disconnect the infected NAS device from the network to prevent further spread of the malware.
      2. Scan your computer and other devices connected to the network for malware to ensure they are clean.
      3. Consult the user manual or contact Digiever support for any specific instructions on dealing with malware infections on their devices.
      4. If the NAS device has an antivirus feature, update the antivirus software and perform a thorough scan of the device.
      5. If the antivirus software on the NAS device cannot remove the malware or if there is no built-in antivirus, you may need to reset the device to factory settings. This will erase all data on the device, so make sure you have a backup of your important data before proceeding.
      6. After resetting the device, update the firmware to the latest version provided by Digiever.
      7. Restore your data from a backup if you have one. If not, you may need to consult a professional data recovery service to attempt to recover the data from the infected NAS device.

      Remember, prevention is always better than recovery. Regularly update the firmware of your NAS device, keep antivirus software up to date, and regularly back up your data to minimize the impact of malware infections.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and capabilities of the NAS Digiever DS-8212-SRM Pro+ that make it suitable for a smart home system?

    The Digiever DS-8212-SRM Pro+ Network Attached Storage (NAS) device offers several key features and capabilities that make it suitable for a smart home system:

    1. High storage capacity: The DS-8212-SRM Pro+ comes with multiple hard drive bays, allowing for high storage capacity. This is crucial for storing large amounts of data generated by smart home devices, such as security camera footage, home automation logs, and media files.
    2. Real-time monitoring: The NAS device supports real-time monitoring of smart home devices. It can integrate with various IP cameras and capture live video feeds, which can be accessed remotely through a web browser or mobile app. This is ideal for keeping an eye on your home and ensuring security.
    3. Video management: The DS-8212-SRM Pro+ has advanced video management capabilities, including video recording, playback, and event-triggered recording. It supports various video compression formats, ensuring efficient storage and smooth video streaming for smart home surveillance.
    4. Intelligent video analytics: This NAS device is equipped with intelligent video analytics features. It can perform tasks like motion detection, people counting, object recognition, and facial recognition. These capabilities enhance the security and automation aspects of a smart home system.
    5. Data backup and synchronization: The DS-8212-SRM Pro+ offers data backup and synchronization capabilities, ensuring that smart home data is securely stored and easily accessible. It supports various backup methods, including local backup, remote backup, and cloud backup, providing redundancy and peace of mind.
    6. Integration with smart home platforms: The NAS device can integrate with popular smart home platforms, such as Amazon Alexa and Google Assistant. This allows for seamless control and automation of smart home devices through voice commands or mobile apps.
    7. Scalability and expandability: The DS-8212-SRM Pro+ is designed to be scalable and expandable. It supports adding additional hard drives or connecting to external storage devices, accommodating the growing storage needs of a smart home system.

    Overall, the key features and capabilities of the Digiever DS-8212-SRM Pro+ NAS make it a suitable choice for a smart home system, providing reliable storage, advanced video management, intelligent analytics, and integration with other smart home devices and platforms.

  • How does the NAS Digiever DS-8212-SRM Pro+ enhance the security and surveillance aspects of a smart home setup?

    The NAS Digiever DS-8212-SRM Pro+ enhances the security and surveillance aspects of a smart home setup in several ways:

    1. High-quality video recording: It supports up to 12 IP cameras, allowing users to capture high-resolution video footage from multiple angles. This ensures that every corner of the smart home is covered, leaving no blind spots.
    2. Intelligent video analytics: The device is equipped with advanced video analytics capabilities such as motion detection, people counting, and object recognition. These features enable the system to automatically detect and alert users about suspicious activities, improving overall security.
    3. Real-time monitoring and remote access: The NAS Digiever DS-8212-SRM Pro+ allows users to monitor their smart home surveillance system in real-time from anywhere using a mobile device or computer. This remote access ensures that homeowners can keep an eye on their property even when they are away.
    4. Scalability and storage: With support for up to 12 IP cameras, the device offers scalability to accommodate future expansion of the smart home security system. It also provides ample storage capacity for storing recorded video footage, ensuring that all the data is securely stored for future reference.
    5. Data protection and backup: The device offers various data protection features, including RAID configurations and backup options. This ensures that the recorded video footage is safe from data loss or corruption, providing peace of mind to homeowners.
    6. Integration with other smart home devices: The NAS Digiever DS-8212-SRM Pro+ can be integrated with other smart home devices, such as alarms or door locks. This integration allows for a more comprehensive security system, where actions can be triggered based on specific events or alerts generated by the surveillance system.

    Overall, the NAS Digiever DS-8212-SRM Pro+ enhances the security and surveillance aspects of a smart home setup by providing high-quality video recording, intelligent analytics, remote access, scalability, data protection, and integration with other smart home devices.

  • Can you provide examples of how the NAS Digiever DS-8212-SRM Pro+ can be integrated and used with other smart home devices and systems for seamless automation and control?

    Certainly! The Digiever DS-8212-SRM Pro+ can be integrated and used with other smart home devices and systems for seamless automation and control in various ways. Here are a few examples:

    1. Integration with Smart Locks: By connecting the DS-8212-SRM Pro+ to your smart lock system, you can create a seamless automation where the surveillance system detects motion at the front door, captures the video, and sends an alert to your smartphone. You can then remotely view the live feed and unlock the door for authorized visitors, all from the same interface.
    2. Integration with Smart Lighting: With integration between the DS-8212-SRM Pro+ and smart lighting systems, you can set up rules or triggers to automatically turn on specific lights when motion is detected in certain areas monitored by the surveillance system. This can enhance security and provide additional visibility during nighttime.
    3. Integration with Voice Assistants: The DS-8212-SRM Pro+ can be connected to voice assistants like Amazon Alexa or Google Assistant. This allows you to control the surveillance system using voice commands. For example, you can ask your voice assistant to show the live feed from a specific camera on your smart TV or any other compatible display.
    4. Integration with Alarm Systems: Integrating the DS-8212-SRM Pro+ with your home alarm system enables enhanced security automation. When an alarm is triggered, the surveillance system can automatically start recording, send notifications to your smartphone, and display live video feeds from the relevant cameras. This integration provides a comprehensive security solution.
    5. Integration with Smart Thermostats: By connecting the DS-8212-SRM Pro+ to your smart thermostat system, you can create intelligent automation scenarios. For instance, when the surveillance system detects that nobody is home, it can send a signal to the thermostat to adjust the temperature and save energy. When someone returns, the system can revert to the desired temperature settings.

    These are just a few examples of how the Digiever DS-8212-SRM Pro+ can be integrated with other smart home devices and systems for seamless automation and control. The possibilities are vast, and it ultimately depends on the specific devices and platforms you have in your smart home ecosystem.

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