How to recover data from Digiever DS-8225-SRM Pro+ NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Digiever DS-8225-SRM Pro+

Digiever DS-8225-SRM Pro+ NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from DS-8225-SRM Pro+.

How to recover data from NAS Digiever DS-8225-SRM Pro+

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Digiever also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can the use of specific encryption algorithms or protocols impact data loss risks on NAS Digiever DS-8225-SRM Pro+ devices?

Yes, the use of specific encryption algorithms or protocols can impact data loss risks on NAS Digiever DS-8225-SRM Pro+ devices. Encryption algorithms and protocols are designed to secure data by converting it into unreadable ciphertext, which can only be decrypted with the correct encryption key.

By using strong encryption algorithms and protocols, the data stored on the NAS device becomes more resistant to unauthorized access, data breaches, and data loss. It ensures that even if the device is compromised or stolen, the data remains protected.

On the other hand, weak encryption algorithms or protocols can make the data more vulnerable to attacks and increase the risk of data loss. If an attacker can easily break the encryption, they can access and manipulate the data stored on the device, potentially leading to data loss or unauthorized disclosure.

Therefore, it is crucial to use robust encryption algorithms and protocols, such as AES (Advanced Encryption Standard) or TLS (Transport Layer Security), to mitigate data loss risks on NAS Digiever DS-8225-SRM Pro+ devices. Additionally, keeping the encryption software up to date with the latest security patches is also important to address any potential vulnerabilities.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS DS-8225-SRM Pro+ can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Digiever DS-8225-SRM Pro+. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Digiever

How to recover data from a Digiever

DS-8225-SRM Pro+ has 8 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Digiever DS-8225-SRM Pro+ network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DS-8225-SRM Pro+, feel free to leave a comment!
  • Horatio Hollinworth
    Horatio Hollinworth 24.08.2023 00:57 #
    Is it possible to recover data from a NAS Digiever DS-8225-SRM Pro+ device that has undergone a system update or software upgrade?
    • Hetman Software
      Hetman Software 24.08.2023 02:00 #

      It is possible to recover data from a NAS Digiever DS-8225-SRM Pro+ device that has undergone a system update or software upgrade, but it depends on the specific circumstances and the actions taken during the update process.

      If the update process was performed correctly and did not involve any data loss or corruption, then the data should still be intact and accessible after the update. In this case, you should be able to access the data from the device as usual.

      However, if the update process resulted in data loss or corruption, data recovery may be necessary. In such cases, it is recommended to contact Digiever support or a professional data recovery service for assistance. They can help assess the situation, determine the extent of data loss, and provide guidance on the best course of action for data recovery.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and capabilities of the Digiever DS-8225-SRM Pro+ for video streaming?

    The Digiever DS-8225-SRM Pro+ is a network video recorder (NVR) designed for video streaming and surveillance applications. Some of its key features and capabilities include:

    1. High-resolution video streaming: The DS-8225-SRM Pro+ supports up to 25 channels of real-time recording and playback at resolutions up to 12MP. This allows for high-quality video streaming and monitoring.
    2. Intelligent video analytics: The NVR is equipped with advanced video analytics capabilities, including motion detection, tampering detection, and object counting. These analytics can help in detecting and alerting for any suspicious activities.
    3. RAID storage support: The DS-8225-SRM Pro+ supports RAID 0, 1, 5, 6, and 10 configurations, allowing for data redundancy and improved storage reliability. This ensures that video footage is protected and accessible even in the event of a hard drive failure.
    4. Centralized management: The NVR can be easily integrated into a centralized management system, allowing for easy monitoring and control of multiple cameras and NVRs from a single interface. This simplifies the management of large-scale surveillance systems.
    5. Mobile access: The DS-8225-SRM Pro+ supports remote access through mobile devices, enabling users to view live video streams and playback recorded footage from anywhere using a smartphone or tablet. This provides flexibility and convenience for monitoring on the go.
    6. Scalability: The NVR is scalable and can support up to 128 channels with additional licenses. This makes it suitable for both small-scale and large-scale video surveillance deployments.
    7. Video backup and export: The DS-8225-SRM Pro+ allows for easy backup and export of video footage to external storage devices or network locations. This ensures that important evidence or incidents can be securely stored or shared when required.
    8. Integration with third-party systems: The NVR supports integration with various third-party systems and devices, such as IP cameras, access control systems, and alarm systems. This enables a comprehensive security solution by combining different technologies.

    Overall, the Digiever DS-8225-SRM Pro+ offers robust video streaming capabilities, advanced analytics, scalability, and remote access, making it suitable for various surveillance applications.

  • How does the Digiever DS-8225-SRM Pro+ support NAS (Network Attached Storage) for video streaming?

    The Digiever DS-8225-SRM Pro+ is a network video recorder (NVR) that supports NAS (Network Attached Storage) for video streaming in the following ways:

    1. Storage Expansion: The DS-8225-SRM Pro+ can be connected to NAS devices to expand its storage capacity. By configuring the NVR to record and store video footage directly on the NAS, users can leverage the additional storage space provided by the NAS.
    2. Centralized Management: With NAS support, the DS-8225-SRM Pro+ allows for centralized management of video data. This means that multiple NVRs can be connected to a single NAS, enabling users to access and manage video footage from different NVRs through a unified interface provided by the NAS.
    3. Redundancy and Data Protection: NAS devices often offer features like RAID (Redundant Array of Independent Disks) for data redundancy and protection. By integrating the DS-8225-SRM Pro+ with a NAS, users can take advantage of these features to ensure that video data is securely stored and protected against disk failures.
    4. Video Streaming: The DS-8225-SRM Pro+ can stream video footage directly from the NAS to various client devices, such as PCs, smartphones, or tablets. This allows users to remotely access live or recorded video streams over the network, providing flexibility and convenience in monitoring and playback.

    Overall, by supporting NAS for video streaming, the Digiever DS-8225-SRM Pro+ enhances storage capacity, simplifies management, provides data redundancy, and enables remote access to video footage.

  • What kind of technical support and assistance is available for customers using the Digiever DS-8225-SRM Pro+ for video streaming with NAS?

    Digiever offers comprehensive technical support and assistance for customers using the DS-8225-SRM Pro+ for video streaming with NAS. Here are some of the support services provided:

    1. Online Resources: Digiever provides a knowledge base, user manuals, FAQs, and other online resources on their website. Customers can access these resources to find answers to common questions and troubleshoot issues.
    2. Technical Support Hotline: Customers can contact Digiever's technical support team via phone for immediate assistance. The hotline is available during business hours and is staffed by knowledgeable support agents who can help resolve any technical issues or provide guidance.
    3. Email Support: Customers can also reach out to Digiever's technical support team via email. They can describe their issues or ask questions, and the support team will respond with relevant solutions or guidance.
    4. Remote Assistance: In some cases, Digiever's support team may offer remote assistance to customers. With the customer's permission, they can remotely access the DS-8225-SRM Pro+ system to diagnose and resolve issues directly.
    5. Firmware Updates: Digiever periodically releases firmware updates for their devices, including the DS-8225-SRM Pro+. These updates often include bug fixes, performance improvements, and new features. Customers can download the latest firmware from Digiever's website and upgrade their system.
    6. Training and Consultation: Digiever provides training and consultation services to help customers make the most of their DS-8225-SRM Pro+ system. They can offer guidance on optimizing video streaming settings, configuring NAS storage, and ensuring smooth operation.

    Overall, Digiever aims to provide comprehensive technical support and assistance to ensure customers have a seamless video streaming experience with the DS-8225-SRM Pro+ and NAS integration.

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