How to recover data from Digiever DS-8264-SRM Pro+ NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Digiever DS-8264-SRM Pro+

Digiever DS-8264-SRM Pro+ NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from DS-8264-SRM Pro+.

How to recover data from NAS Digiever DS-8264-SRM Pro+

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Digiever also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can virtualization technologies impact data loss risks in NAS Digiever DS-8264-SRM Pro+ devices?

Yes, virtualization technologies can impact data loss risks in NAS Digiever DS-8264-SRM Pro+ devices. Virtualization allows for the creation of virtual machines (VMs) that can be isolated from the underlying hardware. This means that even if the NAS device experiences a hardware failure or data corruption, the data stored in the VMs can be easily recovered or migrated to another device.

Additionally, virtualization technologies often provide features such as snapshots and replication, which can further mitigate data loss risks. Snapshots allow for the creation of point-in-time copies of the VMs, which can be used to restore data in case of accidental deletion or corruption. Replication allows for the continuous synchronization of data between multiple NAS devices, providing redundancy and minimizing the impact of hardware failures.

Overall, by leveraging virtualization technologies, data loss risks in NAS Digiever DS-8264-SRM Pro+ devices can be significantly reduced, ensuring the safety and availability of critical data.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS DS-8264-SRM Pro+ can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Digiever DS-8264-SRM Pro+. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Digiever

How to recover data from a Digiever

DS-8264-SRM Pro+ has 8 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Digiever DS-8264-SRM Pro+ network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DS-8264-SRM Pro+, feel free to leave a comment!
  • Armistead Jessop
    Armistead Jessop 23.08.2023 19:49 #
    Are there any specific encryption methods used in NAS Digiever DS-8264-SRM Pro+ devices that may affect data recovery?
    • Hetman Software
      Hetman Software 23.08.2023 20:03 #

      The specific encryption methods used in NAS Digiever DS-8264-SRM Pro+ devices are not publicly disclosed. However, encryption is typically used to protect the data stored on the device and prevent unauthorized access. Encryption is designed to make data recovery difficult without the proper decryption keys or credentials. Therefore, if the encryption is implemented correctly and the encryption keys are not accessible, data recovery from an encrypted device may be challenging or even impossible without the necessary credentials.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How does the NAS Digiever DS-8264-SRM Pro+ enhance the functionality of a smart home system?

    The NAS Digiever DS-8264-SRM Pro+ enhances the functionality of a smart home system in several ways:

    1. Storage and Backup: The DS-8264-SRM Pro+ provides a large storage capacity, allowing users to store and backup their smart home system data, including videos from security cameras, home automation logs, and other sensor data. This ensures that valuable information is securely stored and easily accessible when needed.
    2. Video Surveillance: With its support for up to 64 IP cameras, the DS-8264-SRM Pro+ can act as a central hub for video surveillance in a smart home system. It can record and monitor live video feeds, provide remote access to camera feeds, and offer advanced features like motion detection and event-triggered recording.
    3. Remote Access and Control: The NAS device enables remote access and control of the smart home system. Users can access their smart home devices and services from anywhere using a mobile app or web browser. This allows for real-time monitoring, control of devices, and the ability to receive alerts or notifications remotely.
    4. Integration and Automation: The DS-8264-SRM Pro+ supports various protocols and APIs, enabling seamless integration with other smart home devices and services. This allows users to create automation rules and scenarios, where different devices can interact with each other based on predefined conditions or triggers. For example, when a security camera detects motion, it can automatically turn on the lights or send a notification to the homeowner's smartphone.
    5. Data Analysis and Insights: The NAS device can perform data analysis on the collected smart home system data. It can generate reports, statistics, and insights about energy usage, security events, or other patterns. This information can help users optimize their smart home system, identify potential issues, and make informed decisions about energy consumption, security measures, and other aspects of their home automation.

    Overall, the NAS Digiever DS-8264-SRM Pro+ enhances the functionality of a smart home system by providing storage, video surveillance capabilities, remote access and control, integration with other devices, and data analysis features.

  • What are the key features and capabilities of the NAS Digiever DS-8264-SRM Pro+ that make it suitable for a smart home setup?

    The Digiever DS-8264-SRM Pro+ NAS (Network Attached Storage) device offers several key features and capabilities that make it suitable for a smart home setup:

    1. High Storage Capacity: The DS-8264-SRM Pro+ provides a large storage capacity, allowing you to store and manage a significant amount of data generated by various smart home devices, such as security cameras, smart thermostats, and smart appliances.
    2. Video Surveillance Support: This NAS device is specifically designed to support video surveillance applications. It offers advanced video management features, including real-time monitoring, video recording, and intelligent video analytics. This makes it ideal for integrating and managing security cameras within a smart home setup.
    3. Centralized Data Management: With the DS-8264-SRM Pro+, you can centralize all your smart home data in one secure location. It acts as a central hub to store, organize, and access data from different devices. This simplifies data management and allows for easy access and sharing of information across your smart home network.
    4. Remote Access and Control: The NAS device enables remote access and control of your smart home system. Through its web-based interface or dedicated mobile apps, you can remotely monitor and manage your smart home devices, access recorded videos, and receive notifications. This ensures that you stay connected and in control of your smart home, even when you're away.
    5. Data Backup and Recovery: The DS-8264-SRM Pro+ offers robust data backup and recovery capabilities. It supports various backup methods, including scheduled backups, incremental backups, and cloud backups. This ensures that your smart home data is protected and can be easily restored in case of data loss or system failures.
    6. Scalability and Expandability: The NAS device is scalable and allows for easy expansion of storage capacity as your smart home network grows. It supports multiple hard drives and RAID configurations, enabling you to add more storage space as needed. This ensures that you have sufficient storage for your growing smart home data requirements.
    7. Energy Efficiency: The DS-8264-SRM Pro+ is designed to be energy-efficient, consuming less power compared to traditional storage solutions. This is important for a smart home setup, as it helps reduce energy consumption and contributes to a more eco-friendly environment.

    Overall, the Digiever DS-8264-SRM Pro+ NAS device offers the necessary features and capabilities to effectively manage and integrate various smart home devices, making it a suitable choice for a smart home setup.

  • How does the NAS Digiever DS-8264-SRM Pro+ ensure the security and privacy of data in a smart home environment?

    The Digiever DS-8264-SRM Pro+ NAS (Network Attached Storage) device ensures the security and privacy of data in a smart home environment through various measures:

    1. Encryption: The NAS device supports AES 256-bit encryption, which ensures that the data stored on the device is encrypted and protected from unauthorized access.
    2. User Access Control: The NAS device allows administrators to set up user accounts with different access privileges. This ensures that only authorized users can access the data stored on the device.
    3. Secure Remote Access: The device supports secure remote access protocols such as HTTPS and SSL/TLS, which encrypt the data transmission between the NAS device and remote devices. This prevents interception or unauthorized access to data during remote access.
    4. Firewall and IP Filtering: The NAS device has built-in firewall capabilities and IP filtering options, allowing administrators to define rules and restrict access to the device from specific IP addresses or IP ranges. This helps prevent unauthorized access attempts.
    5. Data Backup and Recovery: The NAS device supports various data backup and recovery options, including RAID configurations and backup to external devices or cloud storage. This ensures that data can be recovered in case of hardware failure or accidental deletion.
    6. Audit Trail and Logging: The device maintains an audit trail and logs all activities related to data access, modifications, and system events. This helps in monitoring and identifying any suspicious or unauthorized activities.
    7. Firmware Updates: The manufacturer regularly releases firmware updates for the NAS device, which include security patches and bug fixes. Keeping the device up to date with the latest firmware ensures that any known security vulnerabilities are addressed.

    By implementing these security measures, the Digiever DS-8264-SRM Pro+ NAS device helps ensure the security and privacy of data in a smart home environment.

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