How to Recover NAS Digiever DS-8264-SRM Pro+ Data: RAID Array Strategies

Has your NAS Digiever DS-8264-SRM Pro+ suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

How to Recover NAS Digiever DS-8264-SRM Pro+ Data: RAID Array Strategies

Digiever DS-8264-SRM Pro+ NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an DS-8264-SRM Pro+. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

How to Recover NAS Digiever DS-8264-SRM Pro+ Data: RAID Array Strategies

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Digiever often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Can virtualization technologies impact data loss risks in NAS Digiever DS-8264-SRM Pro+ devices?

Yes, virtualization technologies can impact data loss risks in NAS Digiever DS-8264-SRM Pro+ devices. Virtualization allows for the creation of virtual machines (VMs) that can be isolated from the underlying hardware. This means that even if the NAS device experiences a hardware failure or data corruption, the data stored in the VMs can be easily recovered or migrated to another device.

Additionally, virtualization technologies often provide features such as snapshots and replication, which can further mitigate data loss risks. Snapshots allow for the creation of point-in-time copies of the VMs, which can be used to restore data in case of accidental deletion or corruption. Replication allows for the continuous synchronization of data between multiple NAS devices, providing redundancy and minimizing the impact of hardware failures.

Overall, by leveraging virtualization technologies, data loss risks in NAS Digiever DS-8264-SRM Pro+ devices can be significantly reduced, ensuring the safety and availability of critical data.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS DS-8264-SRM Pro+ can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Digiever DS-8264-SRM Pro+. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Digiever

How to recover data from a Digiever

DS-8264-SRM Pro+ has 8 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Digiever DS-8264-SRM Pro+ network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DS-8264-SRM Pro+, feel free to leave a comment!
  • Armistead Jessop
    Armistead Jessop 23.08.2023 19:49 #
    Are there any specific encryption methods used in NAS Digiever DS-8264-SRM Pro+ devices that may affect data recovery?
    • Hetman Software
      Hetman Software 23.08.2023 20:03 #

      The specific encryption methods used in NAS Digiever DS-8264-SRM Pro+ devices are not publicly disclosed. However, encryption is typically used to protect the data stored on the device and prevent unauthorized access. Encryption is designed to make data recovery difficult without the proper decryption keys or credentials. Therefore, if the encryption is implemented correctly and the encryption keys are not accessible, data recovery from an encrypted device may be challenging or even impossible without the necessary credentials.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How does the NAS Digiever DS-8264-SRM Pro+ enhance the functionality of a smart home system?

    The NAS Digiever DS-8264-SRM Pro+ enhances the functionality of a smart home system in several ways:

    1. Storage and Backup: The DS-8264-SRM Pro+ provides a large storage capacity, allowing users to store and backup their smart home system data, including videos from security cameras, home automation logs, and other sensor data. This ensures that valuable information is securely stored and easily accessible when needed.
    2. Video Surveillance: With its support for up to 64 IP cameras, the DS-8264-SRM Pro+ can act as a central hub for video surveillance in a smart home system. It can record and monitor live video feeds, provide remote access to camera feeds, and offer advanced features like motion detection and event-triggered recording.
    3. Remote Access and Control: The NAS device enables remote access and control of the smart home system. Users can access their smart home devices and services from anywhere using a mobile app or web browser. This allows for real-time monitoring, control of devices, and the ability to receive alerts or notifications remotely.
    4. Integration and Automation: The DS-8264-SRM Pro+ supports various protocols and APIs, enabling seamless integration with other smart home devices and services. This allows users to create automation rules and scenarios, where different devices can interact with each other based on predefined conditions or triggers. For example, when a security camera detects motion, it can automatically turn on the lights or send a notification to the homeowner's smartphone.
    5. Data Analysis and Insights: The NAS device can perform data analysis on the collected smart home system data. It can generate reports, statistics, and insights about energy usage, security events, or other patterns. This information can help users optimize their smart home system, identify potential issues, and make informed decisions about energy consumption, security measures, and other aspects of their home automation.

    Overall, the NAS Digiever DS-8264-SRM Pro+ enhances the functionality of a smart home system by providing storage, video surveillance capabilities, remote access and control, integration with other devices, and data analysis features.

  • What are the key features and capabilities of the NAS Digiever DS-8264-SRM Pro+ that make it suitable for a smart home setup?

    The Digiever DS-8264-SRM Pro+ NAS (Network Attached Storage) device offers several key features and capabilities that make it suitable for a smart home setup:

    1. High Storage Capacity: The DS-8264-SRM Pro+ provides a large storage capacity, allowing you to store and manage a significant amount of data generated by various smart home devices, such as security cameras, smart thermostats, and smart appliances.
    2. Video Surveillance Support: This NAS device is specifically designed to support video surveillance applications. It offers advanced video management features, including real-time monitoring, video recording, and intelligent video analytics. This makes it ideal for integrating and managing security cameras within a smart home setup.
    3. Centralized Data Management: With the DS-8264-SRM Pro+, you can centralize all your smart home data in one secure location. It acts as a central hub to store, organize, and access data from different devices. This simplifies data management and allows for easy access and sharing of information across your smart home network.
    4. Remote Access and Control: The NAS device enables remote access and control of your smart home system. Through its web-based interface or dedicated mobile apps, you can remotely monitor and manage your smart home devices, access recorded videos, and receive notifications. This ensures that you stay connected and in control of your smart home, even when you're away.
    5. Data Backup and Recovery: The DS-8264-SRM Pro+ offers robust data backup and recovery capabilities. It supports various backup methods, including scheduled backups, incremental backups, and cloud backups. This ensures that your smart home data is protected and can be easily restored in case of data loss or system failures.
    6. Scalability and Expandability: The NAS device is scalable and allows for easy expansion of storage capacity as your smart home network grows. It supports multiple hard drives and RAID configurations, enabling you to add more storage space as needed. This ensures that you have sufficient storage for your growing smart home data requirements.
    7. Energy Efficiency: The DS-8264-SRM Pro+ is designed to be energy-efficient, consuming less power compared to traditional storage solutions. This is important for a smart home setup, as it helps reduce energy consumption and contributes to a more eco-friendly environment.

    Overall, the Digiever DS-8264-SRM Pro+ NAS device offers the necessary features and capabilities to effectively manage and integrate various smart home devices, making it a suitable choice for a smart home setup.

  • How does the NAS Digiever DS-8264-SRM Pro+ ensure the security and privacy of data in a smart home environment?

    The Digiever DS-8264-SRM Pro+ NAS (Network Attached Storage) device ensures the security and privacy of data in a smart home environment through various measures:

    1. Encryption: The NAS device supports AES 256-bit encryption, which ensures that the data stored on the device is encrypted and protected from unauthorized access.
    2. User Access Control: The NAS device allows administrators to set up user accounts with different access privileges. This ensures that only authorized users can access the data stored on the device.
    3. Secure Remote Access: The device supports secure remote access protocols such as HTTPS and SSL/TLS, which encrypt the data transmission between the NAS device and remote devices. This prevents interception or unauthorized access to data during remote access.
    4. Firewall and IP Filtering: The NAS device has built-in firewall capabilities and IP filtering options, allowing administrators to define rules and restrict access to the device from specific IP addresses or IP ranges. This helps prevent unauthorized access attempts.
    5. Data Backup and Recovery: The NAS device supports various data backup and recovery options, including RAID configurations and backup to external devices or cloud storage. This ensures that data can be recovered in case of hardware failure or accidental deletion.
    6. Audit Trail and Logging: The device maintains an audit trail and logs all activities related to data access, modifications, and system events. This helps in monitoring and identifying any suspicious or unauthorized activities.
    7. Firmware Updates: The manufacturer regularly releases firmware updates for the NAS device, which include security patches and bug fixes. Keeping the device up to date with the latest firmware ensures that any known security vulnerabilities are addressed.

    By implementing these security measures, the Digiever DS-8264-SRM Pro+ NAS device helps ensure the security and privacy of data in a smart home environment.