How to recover data from Digiever DS-8342-SRM Pro+ NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Digiever DS-8342-SRM Pro+

Digiever DS-8342-SRM Pro+ NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from DS-8342-SRM Pro+.

How to recover data from NAS Digiever DS-8342-SRM Pro+

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Digiever also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can remote access to NAS Digiever DS-8342-SRM Pro+ devices pose additional data loss risks?

Remote access to NAS Digiever DS-8342-SRM Pro+ devices can potentially pose additional data loss risks if proper security measures are not in place. Some potential risks include:

  1. Unauthorized access: If remote access is not properly secured, it could allow unauthorized individuals to gain access to the NAS device. This can result in data breaches, data theft, or unauthorized modifications to the data.
  2. Weak passwords: If weak or easily guessable passwords are used for remote access, it increases the risk of unauthorized access. Attackers can use various methods like brute-force attacks to gain access to the device and potentially cause data loss.
  3. Vulnerabilities and exploits: If the NAS device or its firmware has vulnerabilities or security flaws, attackers can exploit them to gain unauthorized access or perform malicious activities. This can lead to data loss or compromise.
  4. Malware and ransomware attacks: If the remote access is not properly secured, it can provide an entry point for malware or ransomware attacks. Once inside the NAS device, these malicious programs can encrypt or delete data, leading to data loss.

To mitigate these risks, it is important to follow best practices for securing remote access to NAS devices. This includes using strong passwords, enabling two-factor authentication, keeping the firmware up to date, using secure protocols like HTTPS or VPN for remote access, and regularly monitoring and auditing access logs for any suspicious activities.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS DS-8342-SRM Pro+ can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Digiever DS-8342-SRM Pro+. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Digiever

How to recover data from a Digiever

DS-8342-SRM Pro+ has 8 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Digiever DS-8342-SRM Pro+ network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DS-8342-SRM Pro+, feel free to leave a comment!
  • Gabe Ladner
    Gabe Ladner 24.08.2023 03:39 #
    Is it possible to recover data from a NAS Digiever DS-8342-SRM Pro+ device that has undergone a system restore or factory reset?
    • Hetman Software
      Hetman Software 24.08.2023 03:59 #

      Recovering data from a NAS device that has undergone a system restore or factory reset can be challenging. When a system restore or factory reset is performed, it typically erases all data on the device and restores it to its original factory settings.

      In most cases, the data is permanently deleted and cannot be recovered using conventional methods. However, there are professional data recovery services that specialize in recovering data from various storage devices, including NAS devices. These services may be able to help you recover your data, but keep in mind that the success rate and feasibility of data recovery depend on various factors such as the specific device, the extent of the reset, and the condition of the storage media.

      If you have important data on the NAS device that you need to recover, it is recommended to contact a professional data recovery service as soon as possible. They can assess the situation and provide guidance on the best course of action.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key virtualization features offered by the NAS Digiever DS-8342-SRM Pro+ model?

    The NAS Digiever DS-8342-SRM Pro+ model offers the following key virtualization features:

    1. Virtual Machine Manager: It allows users to create and manage multiple virtual machines on the NAS. Users can install various operating systems and applications within the virtual machines, enabling efficient resource utilization.
    2. High Availability: The NAS supports high availability, which ensures continuous operation even if one NAS unit fails. It provides redundancy and failover capabilities, minimizing downtime and ensuring data availability.
    3. Snapshot and Replication: The NAS supports snapshot and replication features, allowing users to take point-in-time snapshots of their virtual machines and replicate them to another NAS or offsite location. This ensures data protection and facilitates disaster recovery.
    4. Virtual Switch: The NAS has a built-in virtual switch that enables network virtualization. It allows users to create and manage virtual networks, ensuring isolation and flexibility for different virtual machines.
    5. iSCSI and NFS Support: The NAS supports iSCSI and NFS protocols, allowing users to connect their virtual machines directly to the NAS storage. This provides high-performance storage access for virtualized environments.
    6. Virtual Machine Backup: The NAS offers virtual machine backup capabilities, allowing users to schedule automatic backups of their virtual machines. This ensures data protection and simplifies the backup process.
    7. Virtual Machine Live Migration: The NAS supports live migration of virtual machines, enabling users to move running virtual machines between different NAS units without downtime. This provides flexibility and resource optimization.
    8. Virtual Machine Templates: The NAS provides pre-configured virtual machine templates, which users can use to quickly deploy new virtual machines. It saves time and effort in setting up virtual machines from scratch.

    Overall, these virtualization features offered by the NAS Digiever DS-8342-SRM Pro+ model enhance flexibility, resource utilization, data protection, and high availability in virtualized environments.

  • How does the virtualization functionality of the NAS Digiever DS-8342-SRM Pro+ enhance data management and storage capabilities?

    The virtualization functionality of the NAS Digiever DS-8342-SRM Pro+ enhances data management and storage capabilities in several ways:

    1. Consolidation of resources: Virtualization allows multiple virtual machines (VMs) to run on a single physical server. This consolidation of resources enables more efficient utilization of hardware, reducing costs associated with purchasing and maintaining multiple physical servers.
    2. Improved data protection: With virtualization, the DS-8342-SRM Pro+ can take advantage of advanced backup and disaster recovery features. VM snapshots and replication can be used to create point-in-time copies of VMs, ensuring data integrity and providing quick recovery options in case of system failures or data loss.
    3. Flexibility and scalability: Virtualization allows for easy creation and deployment of VMs, providing flexibility in allocating resources to different applications or users. It also enables dynamic scaling of resources, allowing for easy expansion of storage capacity or processing power as needed.
    4. Simplified management: The virtualization functionality provides a centralized management interface for all VMs running on the DS-8342-SRM Pro+. This simplifies the administration tasks, such as provisioning, monitoring, and troubleshooting, as all VMs can be managed from a single console.
    5. Enhanced performance: The DS-8342-SRM Pro+ utilizes advanced technologies like hardware acceleration and caching to optimize the performance of virtualized workloads. This ensures smooth operation of applications and minimizes any performance degradation caused by virtualization overhead.

    Overall, the virtualization functionality of the NAS Digiever DS-8342-SRM Pro+ enhances data management and storage capabilities by improving resource utilization, data protection, flexibility, scalability, management efficiency, and performance.

  • Can you provide an overview of the virtualization setup process and configuration options available with the NAS Digiever DS-8342-SRM Pro+?

    The Digiever DS-8342-SRM Pro+ is a network-attached storage (NAS) device that supports virtualization. Here is an overview of the virtualization setup process and configuration options available with this NAS:

    1. Hardware Requirements: The DS-8342-SRM Pro+ comes with powerful hardware specifications, including an Intel Xeon processor, ample RAM, and multiple Ethernet ports. These specifications ensure smooth virtualization performance.
    2. Virtualization Software: The NAS runs on Digiever's Surveillance System Management software (SRM). SRM includes a virtualization feature that allows you to create and manage virtual machines (VMs) on the NAS.
    3. Virtual Machine Creation: To set up virtualization, you need to create VMs on the DS-8342-SRM Pro+. You can create multiple VMs, each with its own operating system and applications. SRM provides an intuitive interface to create and manage VMs.
    4. VM Configuration: Once the VMs are created, you can configure various settings for each VM. This includes allocating CPU cores, RAM, storage space, and network resources to each VM. You can also set up networking options like assigning IP addresses and configuring VLANs.
    5. Storage Options: The DS-8342-SRM Pro+ offers flexible storage options for virtualization. You can allocate specific disk space from the NAS for each VM or create virtual disks (VHD or VMDK) within the NAS storage pool. This allows you to efficiently utilize the available storage resources.
    6. Snapshot and Cloning: SRM provides snapshot and cloning features for VMs. Snapshots allow you to take a point-in-time backup of a VM, which can be useful for disaster recovery or testing purposes. Cloning allows you to create identical copies of VMs, saving time when deploying multiple instances.
    7. High Availability: The DS-8342-SRM Pro+ supports high availability for virtualization. By configuring a cluster with multiple NAS devices, you can ensure that VMs remain accessible even if one NAS fails. This provides increased reliability and minimizes downtime.
    8. Remote Access: You can access and manage the VMs on the DS-8342-SRM Pro+ remotely using Digiever's management software or through a web interface. This allows you to monitor and control the virtualization environment from anywhere.

    Overall, the Digiever DS-8342-SRM Pro+ offers a comprehensive virtualization setup process with various configuration options. It provides a robust platform for running multiple VMs, managing storage resources, and ensuring high availability for virtualized environments.

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