How to recover data from Digiever DS-8442-SRM Pro+ NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Digiever DS-8442-SRM Pro+

Digiever DS-8442-SRM Pro+ NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from DS-8442-SRM Pro+.

How to recover data from NAS Digiever DS-8442-SRM Pro+

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Digiever also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can virtualization technologies impact data loss risks in NAS Digiever DS-8442-SRM Pro+ devices?

Yes, virtualization technologies can impact data loss risks in NAS Digiever DS-8442-SRM Pro+ devices. By implementing virtualization technologies such as snapshots, replication, and backup solutions, the risk of data loss can be significantly reduced.

Snapshots allow you to take point-in-time copies of your data, allowing you to roll back to a previous state in case of accidental deletion or data corruption. This helps protect against data loss caused by human error.

Replication enables you to create copies of your data and store them on separate NAS devices or off-site locations. This provides redundancy and ensures that even if one NAS device fails, your data is still accessible and protected.

Backup solutions can also be implemented within virtualization technologies to regularly back up your data to external storage devices or cloud services. These backups serve as an additional layer of protection against data loss, allowing you to restore your data in case of hardware failure, natural disasters, or other unforeseen events.

By leveraging virtualization technologies and implementing proper backup and replication strategies, the risk of data loss in NAS Digiever DS-8442-SRM Pro+ devices can be minimized, providing greater data protection and peace of mind.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS DS-8442-SRM Pro+ can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Digiever DS-8442-SRM Pro+. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Digiever

How to recover data from a Digiever

DS-8442-SRM Pro+ has 8 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Digiever DS-8442-SRM Pro+ network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DS-8442-SRM Pro+, feel free to leave a comment!
  • Chaz Murnan
    Chaz Murnan 24.08.2023 00:58 #
    Are there any specific data structures used in NAS Digiever DS-8442-SRM Pro+ devices that may affect data recovery?
    • Hetman Software
      Hetman Software 24.08.2023 01:59 #

      The specific data structures used in NAS Digiever DS-8442-SRM Pro+ devices are not publicly disclosed. However, in general, data recovery from NAS devices can be affected by various factors, including the file system used, RAID configuration, and encryption.

      1. File System: The file system used on the NAS device can impact data recovery. Common file systems used in NAS devices include NTFS, FAT32, ext4, and others. Each file system has its own data structures and recovery methods.
      2. RAID Configuration: NAS devices often use RAID (Redundant Array of Independent Disks) for data redundancy and performance improvement. The specific RAID level used, such as RAID 0, RAID 1, RAID 5, etc., can affect data recovery. RAID configurations distribute data across multiple drives, and failure of one or more drives can impact the recovery process.
      3. Encryption: If the data on the NAS device is encrypted, data recovery becomes more challenging. Encryption algorithms and keys are used to protect the data, and without the correct decryption keys, recovering the data may be impossible.

      To ensure successful data recovery, it is recommended to consult a professional data recovery service that specializes in NAS devices. They have the expertise and tools to handle various data structures and configurations, including those specific to NAS Digiever DS-8442-SRM Pro+ devices.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the recommended audio file formats for streaming to the Digiever DS-8442-SRM Pro+ NAS?

    The Digiever DS-8442-SRM Pro+ NAS supports various audio file formats for streaming. The recommended audio file formats for streaming to this NAS are:

    1. MP3 (MPEG-1 Audio Layer 3): This is a widely used audio format known for its good audio quality and small file size, making it suitable for streaming.
    2. AAC (Advanced Audio Coding): AAC is a popular audio format that offers better sound quality than MP3 at similar bit rates. It is commonly used for streaming and is supported by the Digiever DS-8442-SRM Pro+ NAS.
    3. FLAC (Free Lossless Audio Codec): FLAC is a lossless audio format that preserves the original audio quality without any loss in data. It is a preferred format for audiophiles as it provides high-quality audio, but the file sizes can be larger compared to compressed formats like MP3 or AAC.
    4. WAV (Waveform Audio File Format): WAV is an uncompressed audio format that provides excellent audio quality. However, it results in larger file sizes, which may affect streaming performance if the network bandwidth is limited.

    These formats are commonly supported by most NAS devices, including the Digiever DS-8442-SRM Pro+ NAS, and should work well for streaming audio content.

  • Can the Digiever DS-8442-SRM Pro+ handle multiple audio streams simultaneously? If yes, what is the maximum number of concurrent streams it can support?

    Yes, the Digiever DS-8442-SRM Pro+ can handle multiple audio streams simultaneously. It supports up to 64 concurrent audio streams.

  • Are there any specific network requirements or configurations needed to ensure smooth streaming of audio files to the Digiever DS-8442-SRM Pro+ NAS?

    To ensure smooth streaming of audio files to the Digiever DS-8442-SRM Pro+ NAS, it is recommended to have the following network requirements and configurations:

    1. Network Speed: A high-speed network is essential for smooth streaming. It is recommended to have a Gigabit Ethernet network infrastructure to ensure sufficient bandwidth.
    2. Network Switch: Use a managed switch with sufficient ports and support for Quality of Service (QoS) settings. QoS helps prioritize network traffic for streaming applications, reducing latency and ensuring smooth playback.
    3. Bandwidth: Sufficient available bandwidth is crucial, especially if multiple users will be streaming audio simultaneously. Consider the number of concurrent streams and the bitrate of the audio files to estimate the required bandwidth.
    4. Network Jitter: Minimize network jitter, which is the variation in latency or delay of network packets. Jitter can cause interruptions in audio streaming. Use a network switch with low latency and enable features like buffering or traffic shaping to reduce jitter.
    5. Network Security: Ensure that the network is adequately secured to prevent unauthorized access or interference with the audio streaming. Use firewalls, strong passwords, and other security measures to protect the network.
    6. Network Stability: It is important to have a stable network connection to avoid interruptions in audio streaming. Ensure that the network infrastructure, including cabling and connectors, is in good condition.
    7. NAS Configuration: Configure the Digiever DS-8442-SRM Pro+ NAS appropriately for audio streaming. Set up proper network settings, enable any necessary protocols (such as DLNA or UPnP), and optimize the NAS for streaming performance.

    It is recommended to consult the Digiever DS-8442-SRM Pro+ NAS documentation or contact Digiever support for specific configuration details and any additional requirements for optimal audio streaming performance.

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