How to recover data from Digiever DS-85128-SRM Pro+ NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Digiever DS-85128-SRM Pro+

Digiever DS-85128-SRM Pro+ NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from DS-85128-SRM Pro+.

How to recover data from NAS Digiever DS-85128-SRM Pro+

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Digiever also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any known issues or limitations when using NAS Digiever DS-85128-SRM Pro+ devices with virtualization platforms such as VMware or Hyper-V?

There are a few known issues and limitations when using NAS Digiever DS-85128-SRM Pro+ devices with virtualization platforms such as VMware or Hyper-V. Some of them include:

  1. Performance: The performance of the NAS device may be affected when running virtual machines on it, especially if the NAS device is not equipped with sufficient resources (CPU, RAM, etc.) to handle the workload.
  2. Storage Connectivity: The NAS device may have limitations on the number of virtual disks or storage connections it can handle. This can limit the number of virtual machines that can be hosted on the NAS device.
  3. Network Bandwidth: The NAS device may have limited network bandwidth, which can impact the performance of virtual machines that rely on network-intensive operations.
  4. Compatibility: There may be compatibility issues between the NAS device and the virtualization platform, such as driver compatibility or limited support for certain features or functionalities.
  5. Scalability: The NAS device may have limitations on scalability, such as the maximum number of virtual machines it can support or the maximum storage capacity it can handle.

It is important to thoroughly research and test the compatibility and performance of the NAS device with the virtualization platform before deploying it in a production environment.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS DS-85128-SRM Pro+ can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Digiever DS-85128-SRM Pro+. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Digiever

How to recover data from a Digiever

DS-85128-SRM Pro+ has 8 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Digiever DS-85128-SRM Pro+ network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DS-85128-SRM Pro+, feel free to leave a comment!
  • Andy Godfrey
    Andy Godfrey 24.08.2023 07:50 #
    Can data recovery from a NAS Digiever DS-85128-SRM Pro+ device be done if the device is not responding or freezing frequently?
    • Hetman Software
      Hetman Software 24.08.2023 08:59 #

      Yes, it is possible to recover data from a NAS Digiever DS-85128-SRM Pro+ device even if it is not responding or freezing frequently. However, the success of data recovery depends on the extent of the device's malfunction and the underlying cause.

      Here are a few steps you can take to attempt data recovery:

      1. Restart the device: Try turning off the device, unplugging it from the power source, and then plugging it back in. This simple step can sometimes resolve freezing or unresponsiveness issues.
      2. Check network connectivity: Ensure that the NAS device is properly connected to the network and that there are no issues with the network infrastructure. A faulty network connection can cause the device to freeze or become unresponsive.
      3. Update firmware: If the device is accessible through a web interface or management software, check for any available firmware updates. Updating the firmware can sometimes fix bugs or compatibility issues that may be causing the freezing problem.
      4. Contact technical support: If the device continues to freeze or remains unresponsive, it is recommended to contact the manufacturer's technical support for assistance. They may be able to provide specific troubleshooting steps or recommend further actions to recover the data.
      5. Seek professional data recovery services: If the above steps do not resolve the issue, you can consider contacting a professional data recovery service. They have specialized tools and expertise to recover data from malfunctioning or damaged devices. However, professional data recovery services can be expensive, so it's important to weigh the value of the data against the cost of recovery.

      Remember to always back up your important data regularly to avoid potential data loss situations.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and capabilities of the NAS Digiever DS-85128-SRM Pro+ in terms of file access security?

    The Digiever DS-85128-SRM Pro+ NAS system offers several key features and capabilities in terms of file access security. Some of these include:

    1. User and group-based access control: The NAS allows administrators to create and manage user accounts and groups. Access permissions can be assigned to individual users or groups, ensuring that only authorized personnel can access specific files and folders.
    2. Role-based access control (RBAC): The system supports RBAC, allowing administrators to define different roles with specific access privileges. This enables fine-grained control over file access based on user roles and responsibilities.
    3. Secure file transfer protocols: The NAS supports various secure file transfer protocols such as FTPS (FTP over SSL/TLS) and SFTP (SSH File Transfer Protocol). These protocols encrypt data during transmission, preventing unauthorized interception or tampering.
    4. Advanced folder permissions: Administrators can set granular folder permissions, specifying read, write, or execute access for individual users or groups. This ensures that sensitive files and folders are only accessible to authorized personnel.
    5. Audit logs and activity monitoring: The NAS keeps detailed audit logs of file access activities, allowing administrators to track user actions and detect any unauthorized access attempts. This helps in identifying potential security breaches and taking necessary actions.
    6. Two-factor authentication (2FA): The NAS supports 2FA, adding an extra layer of security to user logins. Users are required to provide a second form of authentication, such as a one-time password or biometric verification, in addition to their credentials.
    7. Encryption and data protection: The DS-85128-SRM Pro+ NAS supports data encryption at rest, ensuring that files stored on the system are protected even if the physical drives are compromised. This prevents unauthorized access to data in case of theft or unauthorized physical access.
    8. Antivirus integration: The NAS can be integrated with antivirus software to scan files for malware or other security threats. This helps in preventing the spread of infected files within the network and ensures the integrity of stored data.

    Overall, the Digiever DS-85128-SRM Pro+ NAS provides robust file access security features and capabilities, allowing organizations to protect their sensitive data and control access to files and folders effectively.

  • How does the NAS Digiever DS-85128-SRM Pro+ ensure secure file access and prevent unauthorized access or data breaches?

    The NAS Digiever DS-85128-SRM Pro+ ensures secure file access and prevents unauthorized access or data breaches through several mechanisms:

    1. User Authentication: It supports various authentication methods such as local user accounts, Windows Active Directory, LDAP, and RADIUS. These methods ensure that only authorized users can access the files and data stored on the NAS.
    2. Access Control: The NAS provides granular access control mechanisms, allowing administrators to define user permissions at the file and folder level. This ensures that users can only access the files they are authorized to access, preventing unauthorized access to sensitive data.
    3. Encryption: The NAS supports data encryption both during transmission and at rest. It uses protocols like SSL/TLS for secure data transmission over the network, preventing eavesdropping or interception of data. Additionally, it supports AES-256 encryption for data stored on the NAS, ensuring that even if the physical device is compromised, the data remains encrypted and inaccessible.
    4. Two-Factor Authentication: The NAS supports two-factor authentication (2FA) for an extra layer of security. Users are required to provide a second form of authentication, such as a one-time password generated by a mobile app or a hardware token, in addition to their regular login credentials.
    5. Intrusion Detection and Prevention: The NAS has built-in intrusion detection and prevention mechanisms that monitor network traffic and detect any suspicious activity or attempts to breach the system. It can block or alert administrators about potential threats, preventing unauthorized access.
    6. Audit Logs and Alerts: The NAS keeps detailed audit logs of all user activities, including file access, modifications, and administrative actions. These logs help in identifying any unauthorized access attempts or suspicious activities. The NAS can also generate real-time alerts to notify administrators about potential security breaches.
    7. Regular Firmware Updates: The manufacturer regularly releases firmware updates for the NAS, which include security patches and bug fixes. Keeping the NAS up to date with the latest firmware ensures that any known vulnerabilities are addressed, reducing the risk of unauthorized access or data breaches.

    By implementing these security measures, the NAS Digiever DS-85128-SRM Pro+ provides a secure environment for file access and storage, minimizing the risk of unauthorized access or data breaches.

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