NAS Digiever DS-85128-SRM Pro+ Data Recovery: RAID Array Optimization Tips

Has your NAS Digiever DS-85128-SRM Pro+ suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

NAS Digiever DS-85128-SRM Pro+ Data Recovery: RAID Array Optimization Tips

Digiever DS-85128-SRM Pro+ NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an DS-85128-SRM Pro+. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

NAS Digiever DS-85128-SRM Pro+ Data Recovery: RAID Array Optimization Tips

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Digiever often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Are there any known issues or limitations when using NAS Digiever DS-85128-SRM Pro+ devices with virtualization platforms such as VMware or Hyper-V?

There are a few known issues and limitations when using NAS Digiever DS-85128-SRM Pro+ devices with virtualization platforms such as VMware or Hyper-V. Some of them include:

  1. Performance: The performance of the NAS device may be affected when running virtual machines on it, especially if the NAS device is not equipped with sufficient resources (CPU, RAM, etc.) to handle the workload.
  2. Storage Connectivity: The NAS device may have limitations on the number of virtual disks or storage connections it can handle. This can limit the number of virtual machines that can be hosted on the NAS device.
  3. Network Bandwidth: The NAS device may have limited network bandwidth, which can impact the performance of virtual machines that rely on network-intensive operations.
  4. Compatibility: There may be compatibility issues between the NAS device and the virtualization platform, such as driver compatibility or limited support for certain features or functionalities.
  5. Scalability: The NAS device may have limitations on scalability, such as the maximum number of virtual machines it can support or the maximum storage capacity it can handle.

It is important to thoroughly research and test the compatibility and performance of the NAS device with the virtualization platform before deploying it in a production environment.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS DS-85128-SRM Pro+ can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Digiever DS-85128-SRM Pro+. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Digiever

How to recover data from a Digiever

DS-85128-SRM Pro+ has 8 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Digiever DS-85128-SRM Pro+ network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DS-85128-SRM Pro+, feel free to leave a comment!
  • Andy Godfrey
    Andy Godfrey 24.08.2023 07:50 #
    Can data recovery from a NAS Digiever DS-85128-SRM Pro+ device be done if the device is not responding or freezing frequently?
    • Hetman Software
      Hetman Software 24.08.2023 08:59 #

      Yes, it is possible to recover data from a NAS Digiever DS-85128-SRM Pro+ device even if it is not responding or freezing frequently. However, the success of data recovery depends on the extent of the device's malfunction and the underlying cause.

      Here are a few steps you can take to attempt data recovery:

      1. Restart the device: Try turning off the device, unplugging it from the power source, and then plugging it back in. This simple step can sometimes resolve freezing or unresponsiveness issues.
      2. Check network connectivity: Ensure that the NAS device is properly connected to the network and that there are no issues with the network infrastructure. A faulty network connection can cause the device to freeze or become unresponsive.
      3. Update firmware: If the device is accessible through a web interface or management software, check for any available firmware updates. Updating the firmware can sometimes fix bugs or compatibility issues that may be causing the freezing problem.
      4. Contact technical support: If the device continues to freeze or remains unresponsive, it is recommended to contact the manufacturer's technical support for assistance. They may be able to provide specific troubleshooting steps or recommend further actions to recover the data.
      5. Seek professional data recovery services: If the above steps do not resolve the issue, you can consider contacting a professional data recovery service. They have specialized tools and expertise to recover data from malfunctioning or damaged devices. However, professional data recovery services can be expensive, so it's important to weigh the value of the data against the cost of recovery.

      Remember to always back up your important data regularly to avoid potential data loss situations.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and capabilities of the NAS Digiever DS-85128-SRM Pro+ in terms of file access security?

    The Digiever DS-85128-SRM Pro+ NAS system offers several key features and capabilities in terms of file access security. Some of these include:

    1. User and group-based access control: The NAS allows administrators to create and manage user accounts and groups. Access permissions can be assigned to individual users or groups, ensuring that only authorized personnel can access specific files and folders.
    2. Role-based access control (RBAC): The system supports RBAC, allowing administrators to define different roles with specific access privileges. This enables fine-grained control over file access based on user roles and responsibilities.
    3. Secure file transfer protocols: The NAS supports various secure file transfer protocols such as FTPS (FTP over SSL/TLS) and SFTP (SSH File Transfer Protocol). These protocols encrypt data during transmission, preventing unauthorized interception or tampering.
    4. Advanced folder permissions: Administrators can set granular folder permissions, specifying read, write, or execute access for individual users or groups. This ensures that sensitive files and folders are only accessible to authorized personnel.
    5. Audit logs and activity monitoring: The NAS keeps detailed audit logs of file access activities, allowing administrators to track user actions and detect any unauthorized access attempts. This helps in identifying potential security breaches and taking necessary actions.
    6. Two-factor authentication (2FA): The NAS supports 2FA, adding an extra layer of security to user logins. Users are required to provide a second form of authentication, such as a one-time password or biometric verification, in addition to their credentials.
    7. Encryption and data protection: The DS-85128-SRM Pro+ NAS supports data encryption at rest, ensuring that files stored on the system are protected even if the physical drives are compromised. This prevents unauthorized access to data in case of theft or unauthorized physical access.
    8. Antivirus integration: The NAS can be integrated with antivirus software to scan files for malware or other security threats. This helps in preventing the spread of infected files within the network and ensures the integrity of stored data.

    Overall, the Digiever DS-85128-SRM Pro+ NAS provides robust file access security features and capabilities, allowing organizations to protect their sensitive data and control access to files and folders effectively.

  • How does the NAS Digiever DS-85128-SRM Pro+ ensure secure file access and prevent unauthorized access or data breaches?

    The NAS Digiever DS-85128-SRM Pro+ ensures secure file access and prevents unauthorized access or data breaches through several mechanisms:

    1. User Authentication: It supports various authentication methods such as local user accounts, Windows Active Directory, LDAP, and RADIUS. These methods ensure that only authorized users can access the files and data stored on the NAS.
    2. Access Control: The NAS provides granular access control mechanisms, allowing administrators to define user permissions at the file and folder level. This ensures that users can only access the files they are authorized to access, preventing unauthorized access to sensitive data.
    3. Encryption: The NAS supports data encryption both during transmission and at rest. It uses protocols like SSL/TLS for secure data transmission over the network, preventing eavesdropping or interception of data. Additionally, it supports AES-256 encryption for data stored on the NAS, ensuring that even if the physical device is compromised, the data remains encrypted and inaccessible.
    4. Two-Factor Authentication: The NAS supports two-factor authentication (2FA) for an extra layer of security. Users are required to provide a second form of authentication, such as a one-time password generated by a mobile app or a hardware token, in addition to their regular login credentials.
    5. Intrusion Detection and Prevention: The NAS has built-in intrusion detection and prevention mechanisms that monitor network traffic and detect any suspicious activity or attempts to breach the system. It can block or alert administrators about potential threats, preventing unauthorized access.
    6. Audit Logs and Alerts: The NAS keeps detailed audit logs of all user activities, including file access, modifications, and administrative actions. These logs help in identifying any unauthorized access attempts or suspicious activities. The NAS can also generate real-time alerts to notify administrators about potential security breaches.
    7. Regular Firmware Updates: The manufacturer regularly releases firmware updates for the NAS, which include security patches and bug fixes. Keeping the NAS up to date with the latest firmware ensures that any known vulnerabilities are addressed, reducing the risk of unauthorized access or data breaches.

    By implementing these security measures, the NAS Digiever DS-85128-SRM Pro+ provides a secure environment for file access and storage, minimizing the risk of unauthorized access or data breaches.