How to recover data from Digiever MN-2112 Pro+ NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Digiever MN-2112 Pro+

Digiever MN-2112 Pro+ NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from MN-2112 Pro+.

How to recover data from NAS Digiever MN-2112 Pro+

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Digiever also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can improper configuration of network settings or IP addresses result in data loss on NAS Digiever MN-2112 Pro+ devices?

Improper configuration of network settings or IP addresses can potentially result in data loss on NAS Digiever MN-2112 Pro+ devices, although it is not a direct cause. If the network settings or IP addresses are misconfigured, it can lead to connectivity issues or loss of access to the NAS device. This can prevent users from accessing their data or performing backups, which could potentially result in data loss if not resolved promptly.

It is important to ensure that network settings and IP addresses are properly configured to maintain the accessibility and integrity of data on NAS devices.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS MN-2112 Pro+ can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Digiever MN-2112 Pro+. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a Digiever

How to recover data from a Digiever

MN-2112 Pro+ has 2 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Digiever MN-2112 Pro+ network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS MN-2112 Pro+, feel free to leave a comment!
  • Kimble Kemp-Welch
    Kimble Kemp-Welch 24.08.2023 22:42 #
    Can data recovery from a NAS Digiever MN-2112 Pro+ device be done if the device is showing signs of overheating or cooling fan failure?
    • Hetman Software
      Hetman Software 24.08.2023 23:59 #

      If a NAS Digiever MN-2112 Pro+ device is showing signs of overheating or cooling fan failure, it is important to address these issues first before attempting any data recovery. Overheating can cause further damage to the device and potentially lead to permanent data loss.

      Here are a few steps you can take:

      1. Shut down the device: Turn off the NAS device immediately to prevent any further damage or data loss.
      2. Check the cooling fan: If the cooling fan is not working properly or has failed, try cleaning it or replacing it if necessary. A faulty fan can cause overheating, so ensuring it is functioning correctly is crucial.
      3. Address overheating: Overheating can be caused by various factors, such as poor ventilation, dust buildup, or a malfunctioning component. Check the ventilation around the device and clean any dust or debris that may be blocking airflow. If the issue persists, it may be necessary to contact the manufacturer or a professional technician for further assistance.
      4. Seek professional help: If the device continues to show signs of overheating or the cooling fan cannot be fixed, it is recommended to contact a professional data recovery service. They have the expertise and specialized tools to recover data from NAS devices, even in challenging situations.

      Remember, it is essential to prioritize resolving the overheating or cooling fan failure issue before attempting any data recovery.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the benefits of performing software updates on the Digiever MN-2112 Pro+ NAS?

    Performing software updates on the Digiever MN-2112 Pro+ NAS offers several benefits, including:

    1. Security enhancements: Software updates often include security patches that address vulnerabilities and protect your NAS from potential cyber threats. By keeping your NAS software up to date, you can ensure the security of your data and prevent unauthorized access.
    2. Bug fixes and stability improvements: Updates typically include bug fixes that resolve known issues and improve the overall stability and performance of the NAS. By installing updates, you can experience fewer system crashes, improved reliability, and a smoother user experience.
    3. Compatibility with new features and technologies: Software updates may introduce new features, functionalities, or support for emerging technologies. By keeping your NAS software updated, you can take advantage of these advancements, such as improved backup options, enhanced remote access, or compatibility with new storage devices.
    4. Support for new file formats and protocols: Updates may include support for additional file formats or protocols, allowing you to work with a broader range of files and connect to various devices or networks. This can enhance your flexibility and interoperability with other devices or systems.
    5. Improved user interface and usability: Updates often bring user interface enhancements, making it easier to navigate and manage your NAS. These updates can introduce new settings, options, or improvements to existing features, enhancing the overall usability and user experience.
    6. Compatibility with new operating systems: As new operating systems are released, software updates ensure that your NAS remains compatible with the latest versions. This compatibility allows you to seamlessly integrate your NAS with other devices and systems in your network.

    Overall, performing software updates on the Digiever MN-2112 Pro+ NAS ensures that your device remains secure, stable, and up to date with the latest features and technologies, providing an optimal user experience.

  • How frequently should software updates be performed on the Digiever MN-2112 Pro+ NAS?

    Software updates for the Digiever MN-2112 Pro+ NAS should be performed regularly to ensure the system is up-to-date with the latest security patches and feature enhancements. It is recommended to check for updates at least once a month or whenever a new update is released by Digiever. Additionally, it is crucial to review the release notes and any associated documentation before performing the update to ensure compatibility and to understand any potential impacts on the system.

  • What steps should be followed to successfully update the software on the Digiever MN-2112 Pro+ NAS?

    To successfully update the software on the Digiever MN-2112 Pro+ NAS, follow these steps:

    1. Backup your data: Before performing any software update, it is crucial to back up all your important data to avoid any potential data loss or corruption during the update process.
    2. Download the latest firmware: Visit the Digiever website or contact their support to obtain the latest firmware file for the MN-2112 Pro+ NAS. Ensure that you download the correct firmware version compatible with your NAS model.
    3. Connect to the NAS: Access the NAS through a web browser by entering its IP address. Login using your administrator credentials.
    4. Navigate to the firmware update section: In the NAS web interface, locate the "System" or "Maintenance" section. Look for a "Firmware Update" or "Software Update" option. Click on it to proceed to the firmware update page.
    5. Select the firmware file: On the firmware update page, browse your computer for the downloaded firmware file. Select the file and click on "Upload" or "Apply" to start the update process.
    6. Wait for the update to complete: The firmware update process may take some time. It is essential not to interrupt or power off the NAS during the update. Follow the progress displayed on the screen until the update is successfully completed.
    7. Restart the NAS: After the update is finished, the NAS may automatically restart. If not, manually restart it to ensure the new firmware is fully applied.
    8. Verify the update: Once the NAS has restarted, log in again and navigate to the firmware update section to confirm that the new firmware version is displayed.
    9. Restore data and settings: If the update process did not erase any data or settings, you can proceed without any further action. However, if the update reset the NAS to factory defaults, restore your backed-up data and reconfigure any necessary settings.

    Note: It is always recommended to consult the official Digiever documentation or contact their support for specific instructions related to your model and firmware version.

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