How to recover data from Huawei Data Protection Appliance DPA3630 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Huawei Data Protection Appliance DPA3630

Huawei Data Protection Appliance DPA3630 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Data Protection Appliance DPA3630.

How to recover data from NAS Huawei Data Protection Appliance DPA3630

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Huawei also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any data storage capacity limitations that can impact data loss risks for NAS Huawei Data Protection Appliance DPA3630 devices?

Yes, there are data storage capacity limitations that can impact data loss risks for NAS Huawei Data Protection Appliance DPA3630 devices. The DPA3630 has a maximum raw capacity of 600 TB, which means that if you exceed this capacity, you may encounter data loss risks. Additionally, the DPA3630 uses RAID technology for data protection, and the specific RAID configuration you choose can also impact data loss risks. It is important to carefully manage and monitor your storage capacity and RAID configuration to minimize the risk of data loss.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Data Protection Appliance DPA3630 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

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    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Huawei Data Protection Appliance DPA3630. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a Huawei

How to recover data from a Huawei

Data Protection Appliance DPA3630 has 138 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Huawei Data Protection Appliance DPA3630 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Data Protection Appliance DPA3630, feel free to leave a comment!
  • Harry Laws
    Harry Laws 25.08.2023 23:50 #
    Can data recovery from a NAS Huawei Data Protection Appliance DPA3630 device be done if the device is not responding or freezing frequently?
    • Hetman Software
      Hetman Software 26.08.2023 00:59 #

      Yes, data recovery from a non-responsive or frequently freezing NAS Huawei Data Protection Appliance DPA3630 device can still be possible. Here are a few steps you can try:

      1. Restart the device: Sometimes, a simple restart can resolve temporary issues causing the device to freeze or become unresponsive.
      2. Check connectivity: Ensure that all cables and connections are properly connected and functional. Faulty connections can lead to device freezing or non-responsiveness.
      3. Update firmware: Check if there are any available firmware updates for your NAS device. Updating the firmware can often fix bugs and improve device performance.
      4. Troubleshoot the network: If the device is connected to a network, ensure that the network is functioning properly. You can try connecting the device directly to a computer to eliminate any network-related issues.
      5. Contact technical support: If the device continues to freeze or remain unresponsive, it is recommended to contact Huawei technical support for further assistance. They may provide specific troubleshooting steps or recommend sending the device for repair.

      If all else fails, you may need to consult a professional data recovery service. They specialize in recovering data from various storage devices, including NAS devices, even in cases of hardware failure or severe damage.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What is DLNA and how does it work?

    DLNA stands for Digital Living Network Alliance. It is a set of guidelines and standards that enable the sharing and streaming of media content between devices within a home network. DLNA allows different devices, such as smartphones, tablets, computers, TVs, and gaming consoles, to communicate and share media files like photos, videos, and music over a local network.

    DLNA works by establishing a connection between DLNA-certified devices using a common network protocol, such as Wi-Fi or Ethernet. Once connected, devices can discover and communicate with each other. The DLNA server, which could be a computer or a network-attached storage (NAS) device, stores and manages the media files. The server makes these files available to other DLNA-certified devices on the same network.

    When a DLNA-capable device wants to access media content, it sends a request to the DLNA server. The server responds by providing a list of available media files. The requesting device can then choose a file to stream or download and play it on its own interface. DLNA also supports features like remote control, allowing users to control media playback on one device from another DLNA device.

    DLNA ensures compatibility and interoperability between devices from different manufacturers, as long as they adhere to the DLNA guidelines. This allows users to easily stream and share media content across various devices without the need for additional software or complex setup.

  • How does the NAS Huawei Data Protection Appliance DPA3630 utilize DLNA protocol for data protection?

    The NAS Huawei Data Protection Appliance DPA3630 does not utilize the DLNA protocol for data protection. DLNA (Digital Living Network Alliance) is a protocol used for sharing media files across different devices in a home network. It enables devices such as smartphones, tablets, smart TVs, and gaming consoles to access and stream media content from a central storage device.

    The NAS Huawei Data Protection Appliance DPA3630, on the other hand, is a network-attached storage (NAS) device designed specifically for data protection and backup purposes. It provides features like data deduplication, compression, and encryption to ensure the security and integrity of data stored on the device.

    While the DPA3630 may support other protocols for data protection, such as RAID (Redundant Array of Independent Disks) for data redundancy and protection against disk failure, it does not utilize DLNA for this purpose.

  • Can you explain the specific features and benefits of using DLNA protocol in the NAS Huawei Data Protection Appliance DPA3630?

    The DLNA (Digital Living Network Alliance) protocol in the NAS Huawei Data Protection Appliance DPA3630 offers several features and benefits:

    1. Media Streaming: DLNA allows you to stream media content such as videos, photos, and music from your NAS to DLNA-certified devices like smart TVs, game consoles, smartphones, and tablets. This enables easy access to your media files on different devices without the need for manual file transfers.
    2. Easy Setup: The DLNA protocol simplifies the setup process by automatically discovering and connecting DLNA-enabled devices on your network. This makes it convenient to establish a media network without complex configurations.
    3. Cross-Platform Compatibility: DLNA ensures compatibility between different devices and operating systems. Whether you have Windows, macOS, Android, or iOS devices, DLNA allows seamless media sharing across platforms.
    4. Remote Access: With DLNA, you can access your media files stored on the Huawei DPA3630 NAS remotely. This means you can stream your favorite movies or music from anywhere, as long as you have an internet connection.
    5. Media Control: DLNA provides media control functionalities, allowing you to navigate through your media library, create playlists, and control playback from the DLNA-certified devices. You can use your smartphone or tablet as a remote control to browse and play media files on your NAS.
    6. Multi-Room Streaming: DLNA supports multi-room streaming, enabling you to play the same media content simultaneously on multiple DLNA-certified devices in different rooms. This is particularly useful for creating a synchronized audio or video experience throughout your home.
    7. Enhanced User Experience: DLNA ensures a user-friendly experience by providing a standardized interface for media browsing and playback. This allows for a consistent and intuitive media navigation across various DLNA-enabled devices.

    Overall, the DLNA protocol in the Huawei DPA3630 NAS simplifies media sharing, enables remote access, and enhances the overall multimedia experience by providing seamless compatibility and easy control over your media content.

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