Recovering from a Faulty RAID Array in NAS Huawei OceanStor 5300: A How-To

Recovering a faulty RAID array from ⭐ NAS drives is possible with our detailed instructions.

Recovering from a Faulty RAID Array in NAS Huawei OceanStor 5300: A How-To

Huawei OceanStor 5300 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from OceanStor 5300.

Recovering from a Faulty RAID Array in NAS Huawei OceanStor 5300: A How-To

RAID Recovery™ 2.6
Recover data from damaged RAID arrays inaccessible from a computer.
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Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Huawei also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can improper handling or maintenance of NAS Huawei OceanStor 5300 device hardware lead to data loss?

Yes, improper handling or maintenance of any storage device, including the NAS Huawei OceanStor 5300, can potentially lead to data loss. The hardware components of the device, such as hard drives, power supply units, or cooling fans, can fail if not handled or maintained correctly. These failures can result in data corruption or complete loss of data if not properly addressed. It is important to follow the manufacturer's guidelines for handling, maintenance, and regular backups to minimize the risk of data loss.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS OceanStor 5300 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Huawei OceanStor 5300. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Huawei

How to recover data from a Huawei

OceanStor 5300 has 1200 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Huawei OceanStor 5300 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS OceanStor 5300, feel free to leave a comment!
  • Pete Pitt-Rivers
    Pete Pitt-Rivers 25.08.2023 22:54 #
    Is it possible to recover data from a NAS Huawei OceanStor 5300 device if the storage disks have been physically disconnected or damaged?
    • Hetman Software
      Hetman Software 25.08.2023 23:00 #

      If the storage disks of a Huawei OceanStor 5300 device have been physically disconnected or damaged, it may still be possible to recover data depending on the extent of the damage. Here are a few scenarios:

      1. Disconnected disks: If the disks have been disconnected but are still physically intact, you can reconnect them to the NAS device and attempt to recover the data using appropriate software or by seeking professional help.
      2. Damaged disks: If the disks are physically damaged, data recovery becomes more challenging. In such cases, you may need to rely on specialized data recovery services that have the expertise and tools to recover data from damaged storage media. They can attempt to repair the disks or extract data directly from the damaged components.
      3. RAID configuration: The Huawei OceanStor 5300 typically uses a RAID configuration for data redundancy and performance. If the disks are damaged but the RAID configuration remains intact, you may be able to rebuild the RAID array using replacement disks and recover the data.

      It's important to note that data recovery from physically damaged disks can be a complex and expensive process. It is recommended to consult with professional data recovery services who can assess the situation and provide the best course of action based on the specific circumstances.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the different file access levels available on the NAS Huawei OceanStor 5300?

    The Huawei OceanStor 5300 NAS provides the following file access levels:

    1. Read-Only: Users can only read files and folders but cannot modify or delete them.
    2. Read/Write: Users can read, modify, and delete files and folders.
    3. Read/Write/Delete: Users can read, modify, delete, and create files and folders.
    4. No Access: Users are denied access to the specified files and folders.

    These access levels can be assigned to different users or user groups based on their permissions and requirements.

  • How can file access levels be configured and managed on the NAS Huawei OceanStor 5300?

    To configure and manage file access levels on the Huawei OceanStor 5300 NAS, you can follow these steps:

    1. Log in to the OceanStor DeviceManager web management interface using the admin account.
    2. Navigate to the "File System" section and select the desired file system.
    3. Under the "Access Control" tab, click on "Access Control List (ACL)".
    4. Here, you can configure access control rules for different users or user groups. Click on "Create" to add a new rule.
    5. Specify the user or user group, the permissions (read, write, execute), and the access scope (file or directory).
    6. Click "OK" to save the access control rule.
    7. To manage existing access control rules, select the rule and click on "Modify" or "Delete" as required.
    8. You can also enable or disable the access control feature for the file system by toggling the "Enable" button under the "Access Control" tab.
    9. Additionally, you can set default access permissions for new files and directories by clicking on the "Default ACL" tab.
    10. Under the "Default ACL" tab, click on "Create" to add a new default access control rule.
    11. Specify the default permissions and access scope for files and directories.
    12. Click "OK" to save the default access control rule.
    13. To manage existing default access control rules, select the rule and click on "Modify" or "Delete" as required.

    By configuring and managing file access levels using the above steps, you can ensure that users or user groups have appropriate permissions to access and modify files and directories on the Huawei OceanStor 5300 NAS.

  • What are the security implications and best practices when setting file access levels on the NAS Huawei OceanStor 5300?

    Setting file access levels on the NAS Huawei OceanStor 5300 involves considering several security implications and following best practices. Here are some key points to consider:

    1. Authentication and access control: Implement strong authentication mechanisms such as username/password combinations or integration with existing authentication systems like Active Directory. Ensure that only authorized users have access to the NAS and its files.
    2. Role-based access control (RBAC): Assign users to specific roles based on their job responsibilities. This ensures that users have appropriate access rights and privileges, reducing the risk of unauthorized access or accidental data breaches.
    3. Principle of least privilege (PoLP): Follow the principle of least privilege, granting users the minimum access required to perform their tasks. Restrict access to sensitive data to only those who need it to prevent unauthorized access or data leakage.
    4. Encryption: Enable encryption for data in transit and at rest. This ensures that even if someone gains unauthorized access to the NAS or its files, the data remains encrypted and unreadable.
    5. Regular user access reviews: Conduct periodic reviews of user access rights to ensure that access levels are appropriate and up-to-date. Remove access for users who no longer require it and promptly revoke access for terminated employees.
    6. Secure file sharing protocols: Use secure file sharing protocols such as HTTPS or SFTP to encrypt data during transmission. Avoid using insecure protocols like FTP or HTTP, which can expose data to interception or unauthorized access.
    7. Network segmentation: Implement network segmentation to isolate the NAS from other network segments. This prevents unauthorized access to the NAS from other parts of the network and limits the potential impact of a security breach.
    8. Regular software updates: Keep the NAS firmware and software up-to-date with the latest security patches. Regularly check for updates and apply them promptly to address any known vulnerabilities.
    9. Data backup and disaster recovery: Implement a robust backup and disaster recovery strategy to protect against data loss or corruption. Regularly back up critical data and test the restoration process to ensure its effectiveness.
    10. Monitoring and auditing: Enable logging and monitoring features on the NAS to track user activities and detect any suspicious or unauthorized access attempts. Regularly review logs and audit trails to identify and investigate any security incidents.

    By following these best practices, you can enhance the security of the NAS Huawei OceanStor 5300 and protect your data from unauthorized access or breaches.

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