How to recover data from Huawei OceanStor 5310 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Huawei OceanStor 5310

Huawei OceanStor 5310 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from OceanStor 5310.

How to recover data from NAS Huawei OceanStor 5310

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Huawei also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can power outages or surges affect data stored in NAS Huawei OceanStor 5310 devices?

Yes, power outages or surges can potentially affect data stored in NAS Huawei OceanStor 5310 devices. These devices rely on a stable power supply to function properly and protect the data stored within them.

During a power outage, the device may shut down abruptly, which can lead to data corruption or loss if it was in the middle of a write operation. Similarly, power surges or fluctuations can cause damage to the device's internal components, including the storage drives, which may result in data loss or hardware failure.

To mitigate the risks associated with power outages or surges, it is recommended to use uninterruptible power supply (UPS) systems to provide backup power during outages and protect against power fluctuations. Additionally, implementing proper data backup and recovery strategies can help safeguard the data in case of any unforeseen events.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS OceanStor 5310 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Huawei OceanStor 5310. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Huawei

How to recover data from a Huawei

OceanStor 5310 has 240 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Huawei OceanStor 5310 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS OceanStor 5310, feel free to leave a comment!
  • Joey Pedler
    Joey Pedler 25.08.2023 18:43 #
    How does data recovery from NAS Huawei OceanStor 5310 differ from other storage devices?
    • Hetman Software
      Hetman Software 25.08.2023 18:59 #

      Data recovery from NAS Huawei OceanStor 5310 differs from other storage devices in a few ways:

      1. Proprietary File System: The Huawei OceanStor 5310 NAS uses its own proprietary file system called Huawei File System (HFS). This file system may have unique data structures, metadata organization, and storage mechanisms, which can make data recovery more challenging compared to standard file systems like NTFS or ext4.
      2. RAID Configuration: The OceanStor 5310 NAS typically uses RAID (Redundant Array of Independent Disks) for data redundancy and performance improvement. The specific RAID configuration used can impact the data recovery process. Different RAID levels (such as RAID 0, RAID 1, RAID 5, RAID 6) have varying data distribution and redundancy mechanisms, which require specialized techniques for recovery.
      3. Vendor-specific Tools and Procedures: Huawei provides its own tools and procedures for data recovery from the OceanStor 5310 NAS. These tools may have specific requirements, interfaces, and protocols that need to be followed to successfully recover data from the device. It is essential to have knowledge and access to these vendor-specific tools and procedures to ensure a successful recovery.
      4. Data Encryption: The OceanStor 5310 NAS supports data encryption to protect sensitive information. If data is encrypted on the device, it adds an extra layer of complexity to the recovery process. Encryption keys and algorithms need to be properly managed and utilized during the recovery to decrypt the data.
      5. Firmware and Hardware Compatibility: Data recovery from the OceanStor 5310 NAS may require firmware and hardware compatibility. It is essential to have access to the appropriate firmware versions and compatible hardware components to ensure successful recovery. Incompatible firmware or hardware may result in data corruption or loss during the recovery process.

      Overall, data recovery from the Huawei OceanStor 5310 NAS requires specialized knowledge, tools, and procedures specific to this device. It is recommended to consult with experts or professional data recovery services familiar with Huawei NAS systems to ensure a successful and efficient recovery process.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and functionalities of the Huawei OceanStor 5310 web interface?

    The key features and functionalities of the Huawei OceanStor 5310 web interface include:

    1. Dashboard: Provides an overview of the storage system's health, performance, and capacity utilization.
    2. Storage Management: Allows users to create and manage storage pools, RAID groups, and LUNs (Logical Unit Numbers).
    3. Performance Monitoring: Provides real-time performance monitoring of the storage system, including IOPS (Input/Output Operations Per Second), throughput, and latency.
    4. Alert and Event Management: Alerts and events are displayed in the web interface, allowing users to quickly identify and troubleshoot issues.
    5. Data Protection: Offers features like snapshot and remote replication for data protection and disaster recovery purposes.
    6. User Management: Enables administrators to create and manage user accounts with different levels of access permissions.
    7. System Configuration: Allows users to configure network settings, time synchronization, and other system-level configurations.
    8. Firmware Upgrade: Provides a simple and intuitive interface to upgrade the storage system's firmware to the latest version.
    9. Storage Resource Monitoring: Monitors and displays the utilization and availability of storage resources such as capacity, CPU, and memory.
    10. Reporting and Analytics: Generates reports and analytics on various aspects of the storage system, such as performance, capacity, and utilization trends.
    11. Remote Management: The web interface can be accessed remotely, allowing administrators to manage and monitor the storage system from anywhere with an internet connection.

    Overall, the Huawei OceanStor 5310 web interface offers a comprehensive set of features and functionalities for managing and monitoring the storage system, ensuring optimal performance and data protection.

  • How does the web interface of the Huawei OceanStor 5310 NAS facilitate storage management and administration?

    The web interface of the Huawei OceanStor 5310 NAS facilitates storage management and administration in several ways:

    1. Centralized management: The web interface provides a centralized platform to manage and administer the storage system. It allows administrators to monitor and control various aspects of the storage system, such as storage capacity, performance, and health status.
    2. Intuitive user interface: The web interface is designed with an intuitive user interface, making it easy for administrators to navigate and perform storage management tasks. It provides a graphical representation of the storage system and its components, allowing administrators to quickly identify and address any issues.
    3. Configuration and provisioning: The web interface enables administrators to configure and provision storage resources. They can create and manage storage pools, allocate storage space to different applications or users, and set up RAID configurations for data protection.
    4. Performance monitoring and optimization: The web interface provides real-time monitoring of storage performance metrics, such as IOPS, throughput, and latency. Administrators can analyze these metrics and identify any performance bottlenecks. They can also optimize the storage system by adjusting settings or implementing performance-enhancing features.
    5. Data protection and backup: The web interface allows administrators to configure data protection features, such as snapshots and replication. They can schedule and manage backups, restore data when needed, and ensure data integrity and availability.
    6. Security and access control: The web interface provides security features to control access and protect data. Administrators can set up user accounts with different levels of access privileges, implement authentication mechanisms, and enable encryption for data transmission and storage.
    7. Alerting and reporting: The web interface generates alerts and notifications for critical events or conditions, such as storage failures or capacity thresholds. Administrators can configure these alerts and receive notifications via email or other means. They can also generate reports on storage usage, performance, and other metrics for analysis and planning purposes.

    Overall, the web interface of the Huawei OceanStor 5310 NAS simplifies storage management and administration by providing a comprehensive set of tools and features in an easy-to-use interface.

  • Can you explain the user interface design and navigation options available in the web interface of the Huawei OceanStor 5310 NAS?

    The user interface design of the Huawei OceanStor 5310 NAS web interface is intuitive and user-friendly, making it easy for users to navigate and manage the NAS system. Here are some key features of the interface design and navigation options:

    1. Dashboard: The dashboard provides an overview of the system's health, performance, and capacity utilization. It displays real-time information such as CPU usage, memory usage, network status, and storage usage.
    2. Menu Bar: The menu bar is located at the top of the interface and provides access to various sections and functions of the NAS system. It typically includes options such as Home, Storage, Network, System, Maintenance, and Help.
    3. Side Navigation Panel: The side navigation panel is located on the left-hand side of the interface and provides quick access to different sections and settings within each main category. It allows users to easily navigate through the different functionalities of the NAS system.
    4. Storage Management: The storage management section allows users to create, configure, and manage storage resources such as volumes, RAID groups, and LUNs (Logical Unit Numbers). It provides options for capacity expansion, data migration, and storage pool management.
    5. Network Management: The network management section enables users to configure and manage network settings such as Ethernet ports, VLANs, IP addresses, and protocols. It allows users to set up network connections, configure link aggregation, and manage network security settings.
    6. System Settings: The system settings section provides options to configure general system settings, user accounts, authentication methods, and system notifications. It also includes features like system logs, event notifications, and firmware upgrades.
    7. Maintenance and Monitoring: The maintenance section includes features for system maintenance, such as backup and restore, system diagnostics, and firmware updates. The monitoring section provides real-time monitoring of system performance, resource usage, and event logs.
    8. Help and Documentation: The help section provides access to user manuals, guides, and online documentation for reference and troubleshooting. It may also include a search function to quickly find specific information or solutions.

    Overall, the web interface of the Huawei OceanStor 5310 NAS offers a comprehensive set of features and navigation options, allowing users to easily manage and monitor their storage system.

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