How to recover data from Huawei OceanStor Pacific 9520 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Huawei OceanStor Pacific 9520

Huawei OceanStor Pacific 9520 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from OceanStor Pacific 9520.

How to recover data from NAS Huawei OceanStor Pacific 9520

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Huawei also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

What are the common causes of data loss in NAS Huawei OceanStor Pacific 9520 devices?

Some common causes of data loss in NAS Huawei OceanStor Pacific 9520 devices include:

  1. Hardware failure: Any kind of hardware failure, such as a faulty hard drive, power supply failure, or controller malfunction, can lead to data loss.
  2. Human error: Accidental deletion of files or formatting of drives can result in the loss of data. It can happen due to mistakes made by users or administrators while managing the NAS device.
  3. Software or firmware issues: Bugs, glitches, or compatibility issues in the software or firmware of the NAS device can cause data loss or corruption.
  4. Malware or virus attacks: If the NAS device is not adequately protected against malware or viruses, it can become infected, leading to data loss or unauthorized access.
  5. Natural disasters: Events like floods, fires, earthquakes, or power surges can damage the NAS device and result in the loss of data stored on it.
  6. Power outages or fluctuations: Sudden power outages or voltage fluctuations can cause data corruption or loss if the NAS device is not properly protected with backup power solutions or surge protectors.
  7. Physical damage: Accidental drops, impacts, or mishandling of the NAS device can physically damage the storage media, leading to data loss.
  8. Data corruption: Corruption of data can occur due to various reasons, such as software issues, improper shutdowns, or issues during data transfer.

It is important to implement proper backup and disaster recovery strategies to minimize the risk of data loss and ensure the safety of data stored on NAS devices.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS OceanStor Pacific 9520 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Huawei OceanStor Pacific 9520. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Huawei

How to recover data from a Huawei

OceanStor Pacific 9520 has 12 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Huawei OceanStor Pacific 9520 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS OceanStor Pacific 9520, feel free to leave a comment!
  • Rudolph Colborn
    Rudolph Colborn 26.08.2023 01:42 #
    Are there any specific backup software recommended for data recovery from NAS Huawei OceanStor Pacific 9520 devices?
    • Hetman Software
      Hetman Software 26.08.2023 01:59 #

      There are several backup software options that are commonly recommended for data recovery from NAS Huawei OceanStor Pacific 9520 devices. Some of the popular choices include:

      1. Veeam Backup & Replication: Veeam is a widely used backup software that supports Huawei OceanStor Pacific 9520 devices. It offers features like instant VM recovery, file-level recovery, and replication.
      2. Commvault: Commvault is another comprehensive backup and recovery solution that supports Huawei OceanStor Pacific 9520 devices. It provides features like deduplication, snapshot management, and disaster recovery.
      3. Veritas NetBackup: NetBackup is a robust backup software that offers support for Huawei OceanStor Pacific 9520 devices. It provides features like granular recovery, replication, and cloud integration.
      4. Acronis Backup: Acronis Backup is a popular backup solution that supports Huawei OceanStor Pacific 9520 devices. It offers features like image-based backup, bare-metal recovery, and flexible recovery options.
      5. Rubrik: Rubrik is a modern data management platform that supports Huawei OceanStor Pacific 9520 devices. It provides features like instant recovery, global search, and policy-driven automation.

      It is important to note that the choice of backup software may depend on specific requirements, budget, and compatibility with your existing infrastructure. It is recommended to evaluate different options and choose the one that best suits your needs.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and capabilities of the NAS Huawei OceanStor Pacific 9520 in terms of file access security?

    The Huawei OceanStor Pacific 9520 NAS (Network Attached Storage) offers several key features and capabilities in terms of file access security. Some of them include:

    1. Access Control: The OceanStor Pacific 9520 provides robust access control mechanisms to ensure secure file access. It supports various authentication methods such as local user accounts, LDAP, Active Directory, and Kerberos, allowing administrators to control who can access the files and folders.
    2. Permission Management: The NAS supports fine-grained permission management, enabling administrators to assign different access permissions to individual users or user groups. This ensures that only authorized users can access and modify specific files or directories.
    3. Encryption: The OceanStor Pacific 9520 supports data encryption at rest, ensuring that files stored on the NAS are protected from unauthorized access. It utilizes advanced encryption algorithms to encrypt the data, making it unreadable without the appropriate decryption keys.
    4. Audit Trail: The NAS provides an audit trail feature that logs all file access activities, including file reads, writes, modifications, and deletions. This enables administrators to monitor and track user actions, helping to identify any security breaches or unauthorized access attempts.
    5. Anti-virus Integration: The OceanStor Pacific 9520 integrates with anti-virus software to scan files for malware or viruses. This helps to prevent the spread of malicious files and ensures the integrity of the stored data.
    6. Secure File Transfer Protocols: The NAS supports secure file transfer protocols such as FTPS (FTP over SSL/TLS) and SFTP (SSH File Transfer Protocol) to encrypt data during file transfers. This ensures that files are securely transmitted over the network, protecting them from interception or tampering.
    7. Data Integrity Checks: The NAS performs data integrity checks to detect and prevent data corruption or tampering. It uses checksums or other integrity verification mechanisms to ensure the integrity of the stored files, providing an additional layer of security.

    Overall, the Huawei OceanStor Pacific 9520 NAS offers a comprehensive set of features and capabilities to ensure file access security, protecting sensitive data from unauthorized access, tampering, and malware threats.

  • How does the NAS Huawei OceanStor Pacific 9520 ensure data protection and confidentiality in file access operations?

    The NAS Huawei OceanStor Pacific 9520 ensures data protection and confidentiality in file access operations through various mechanisms:

    1. Access Control: The OceanStor Pacific 9520 supports fine-grained access control policies, allowing administrators to define access permissions for different users or user groups. This ensures that only authorized individuals can access the files, preventing unauthorized access.
    2. Encryption: The NAS system supports data encryption at rest and in transit. Data can be encrypted using industry-standard encryption algorithms, such as AES (Advanced Encryption Standard), ensuring that the data remains protected even if it is stolen or intercepted.
    3. Secure Protocols: The OceanStor Pacific 9520 supports secure file access protocols such as HTTPS and SSH, which provide secure communication channels between clients and the NAS system. These protocols encrypt the data during transmission, preventing eavesdropping or tampering.
    4. Auditing and Logging: The system keeps detailed logs of file access operations, including user activities, access attempts, and modifications. This allows administrators to monitor and track any suspicious activities and ensure accountability.
    5. Snapshot and Replication: The NAS system supports snapshot and replication technologies, which create point-in-time copies of data and replicate them to remote locations. This ensures data availability and provides a backup in case of data loss or corruption.
    6. Anti-virus and Anti-malware: The OceanStor Pacific 9520 integrates with anti-virus and anti-malware solutions, which scan files for any malicious content. This helps in preventing the spread of malware or viruses within the file system.

    Overall, the NAS Huawei OceanStor Pacific 9520 employs a combination of access control, encryption, secure protocols, auditing, snapshot, replication, and anti-malware mechanisms to ensure data protection and confidentiality in file access operations.

  • Can you explain the authentication and authorization mechanisms implemented by the NAS Huawei OceanStor Pacific 9520 to control file access and prevent unauthorized access?

    The NAS Huawei OceanStor Pacific 9520 implements several authentication and authorization mechanisms to control file access and prevent unauthorized access. These mechanisms include:

    1. User Authentication: The NAS supports various authentication methods such as local authentication, Lightweight Directory Access Protocol (LDAP), and Active Directory (AD) authentication. Users are required to provide valid credentials to access the file system.
    2. Access Control Lists (ACLs): ACLs are used to define permissions for individual users or groups at the file or directory level. They specify which users or groups have read, write, or execute permissions on specific files or directories.
    3. Role-Based Access Control (RBAC): RBAC allows administrators to assign specific roles to users or groups, which determine their access privileges. Roles can be customized to fit the organization's requirements, and users are granted access based on their assigned roles.
    4. Secure File Transfer Protocols: The NAS supports secure file transfer protocols such as Secure Shell (SSH), Secure File Transfer Protocol (SFTP), and Secure Copy (SCP). These protocols encrypt the data during transfer, ensuring the confidentiality and integrity of the files.
    5. Network Access Control: The NAS can be integrated with network access control mechanisms such as VLANs, firewalls, and network segmentation to restrict access to authorized users or specific IP addresses.
    6. Encryption: The NAS supports data encryption at rest to protect sensitive information stored on the device. Encryption ensures that even if unauthorized access occurs, the data remains unreadable without the encryption key.
    7. Audit Logs: The NAS maintains detailed audit logs that record user activities, including file access, modifications, and permission changes. These logs can be used for monitoring and investigating any unauthorized access attempts.

    By implementing these authentication and authorization mechanisms, the NAS Huawei OceanStor Pacific 9520 ensures that only authorized users have access to files and prevents unauthorized access, thereby enhancing the security of the file system.

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