How to recover data from Infortrend EonStor CS 2060G NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Infortrend EonStor CS 2060G

Infortrend EonStor CS 2060G NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from EonStor CS 2060G.

How to recover data from NAS Infortrend EonStor CS 2060G

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Infortrend also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can insufficient power supply or voltage fluctuations cause data loss on NAS Infortrend EonStor CS 2060G devices?

Insufficient power supply or voltage fluctuations can potentially cause data loss on any storage device, including the NAS Infortrend EonStor CS 2060G. Power-related issues can lead to abrupt shutdowns or unstable operation, which may result in data corruption or loss. It is important to ensure that the NAS device is connected to a stable power source and protected against power surges or fluctuations using appropriate power backup solutions, such as uninterruptible power supply (UPS) systems.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS EonStor CS 2060G can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

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    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Infortrend EonStor CS 2060G. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a Infortrend

How to recover data from a Infortrend

EonStor CS 2060G has 60 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Infortrend EonStor CS 2060G network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS EonStor CS 2060G, feel free to leave a comment!
  • Waldo Hollingworth
    Waldo Hollingworth 2.09.2023 18:53 #
    Can data recovery from a NAS Infortrend EonStor CS 2060G device be performed if there are issues with the disk array or storage pool?
    • Hetman Software
      Hetman Software 2.09.2023 20:00 #

      Yes, data recovery from a NAS Infortrend EonStor CS 2060G device can be performed even if there are issues with the disk array or storage pool. However, the success of data recovery depends on the specific issue and the severity of the problem.

      If there are issues with the disk array, such as a failed disk or a degraded RAID array, data recovery can still be possible. In such cases, it is recommended to contact a professional data recovery service provider who specializes in NAS devices and has experience with Infortrend EonStor CS 2060G.

      If there are issues with the storage pool, such as corruption or misconfiguration, data recovery may still be possible by repairing the pool or recovering data directly from the individual disks. Again, professional data recovery services can assist in such situations.

      It is important to note that attempting DIY data recovery without proper knowledge and expertise can lead to further data loss or damage. Therefore, it is recommended to seek professional assistance for the best chance of successful data recovery from a NAS Infortrend EonStor CS 2060G device with disk array or storage pool issues.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How does the NAS Infortrend EonStor CS 2060G enhance the functionality and performance of a smart home system?

    The NAS Infortrend EonStor CS 2060G can enhance the functionality and performance of a smart home system in several ways:

    1. Storage and Backup: The NAS provides a large storage capacity, allowing users to store and backup a vast amount of data from various smart home devices. This ensures that all data is securely stored and readily accessible.
    2. Centralized Management: The NAS acts as a centralized hub for managing and controlling multiple smart home devices. It allows users to access and control their smart home system from a single interface, making it convenient and user-friendly.
    3. Data Sharing and Accessibility: The NAS enables seamless data sharing and accessibility across different devices within the smart home system. Users can easily access and share data, such as media files or documents, from any device connected to the network.
    4. Enhanced Security: The NAS offers advanced security features to protect the data stored within the smart home system. It provides encryption, access control, and backup solutions, ensuring that sensitive information remains secure and protected from unauthorized access or data loss.
    5. Scalability and Flexibility: The NAS is designed to be scalable, allowing users to expand their storage capacity as their smart home system grows. It also supports various storage protocols and connectivity options, providing flexibility in integrating with different devices and technologies.
    6. High Performance: The NAS is equipped with powerful hardware and optimized software, resulting in high-performance data processing and transfer speeds. This ensures smooth and efficient operation of the smart home system, even when handling large amounts of data or running resource-intensive applications.

    Overall, the NAS Infortrend EonStor CS 2060G enhances the functionality and performance of a smart home system by providing robust storage, centralized management, data sharing, security, scalability, and high performance capabilities.

  • What are the key features and specifications of the NAS Infortrend EonStor CS 2060G that make it suitable for smart home applications?

    The Infortrend EonStor CS 2060G is a Network-Attached Storage (NAS) device that offers several key features and specifications that make it suitable for smart home applications. Some of these features include:

    1. High storage capacity: The EonStor CS 2060G provides a large storage capacity, allowing users to store a vast amount of data from various smart home devices such as security cameras, sensors, and media servers.
    2. Scalability: The NAS supports scalability, enabling users to expand the storage capacity as their smart home network grows. This is important as smart homes tend to accumulate more data over time.
    3. High-performance processing: The EonStor CS 2060G is equipped with powerful processors and ample memory, ensuring efficient data processing and quick access to smart home applications and services.
    4. Data protection and redundancy: The NAS device offers various RAID configurations and data protection mechanisms to safeguard smart home data against hardware failures and data loss. This ensures the continuous operation of smart home applications and prevents the loss of critical data.
    5. Remote access and sharing: The EonStor CS 2060G supports remote access and sharing of smart home data. This allows users to access and control their smart home devices and data from anywhere, enhancing convenience and flexibility.
    6. Data backup and synchronization: The NAS provides backup and synchronization capabilities, allowing users to create regular backups of their smart home data. This ensures that data is protected and can be recovered in the event of accidental deletion or system failures.
    7. User-friendly interface: The EonStor CS 2060G is designed with a user-friendly interface, making it easy for smart home users to set up, manage, and monitor their storage system. This simplifies the management of smart home data and improves the overall user experience.

    Overall, the Infortrend EonStor CS 2060G offers the necessary features and specifications required for smart home applications, including high storage capacity, scalability, data protection, remote access, and user-friendly management.

  • How does the NAS Infortrend EonStor CS 2060G ensure data security and reliability for a smart home system, especially when dealing with sensitive personal information and home automation data?

    The NAS Infortrend EonStor CS 2060G ensures data security and reliability for a smart home system in several ways:

    1. Redundant Storage: The EonStor CS 2060G utilizes redundant storage mechanisms such as RAID (Redundant Array of Independent Disks) to protect against data loss. RAID configurations distribute data across multiple drives, ensuring that even if one drive fails, the data remains accessible.
    2. Data Encryption: The NAS supports data encryption, which ensures that sensitive personal information and home automation data are protected from unauthorized access. Encryption algorithms are used to scramble the data, and only authorized users with the encryption key can decrypt and access the information.
    3. Access Control: The EonStor CS 2060G provides robust access control mechanisms. It allows administrators to define user roles, permissions, and access rights, ensuring that only authorized individuals can access sensitive data. This helps protect against unauthorized access and data breaches.
    4. Data Backup and Disaster Recovery: The NAS supports data backup and disaster recovery features. Regular backups can be scheduled to ensure that data is protected in case of accidental deletion, hardware failure, or other unforeseen events. In the event of a disaster, the NAS can be used to restore the data to its previous state, minimizing data loss and downtime.
    5. Data Integrity Checks: The NAS performs regular data integrity checks to identify and correct any errors or inconsistencies in the stored data. This helps maintain the reliability and accuracy of the data, ensuring that it remains trustworthy for the smart home system.
    6. Secure Remote Access: The EonStor CS 2060G provides secure remote access capabilities. This allows homeowners or authorized individuals to access the smart home system and its data remotely, while ensuring that the connection is encrypted and secure.

    Overall, the NAS Infortrend EonStor CS 2060G combines various security and reliability features to protect sensitive personal information and home automation data in a smart home system.

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