How to Choose Data Recovery Software for Recovering NAS Infortrend EonStor DS 1036B: Complete Guide

Recover lost ⭐ NAS data seamlessly with the best software. Our guide reviews top options, detailing performance, support, and recovery success.

How to Choose Data Recovery Software for Recovering NAS Infortrend EonStor DS 1036B: Complete Guide

Infortrend EonStor DS 1036B NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from EonStor DS 1036B.

How to Choose Data Recovery Software for Recovering NAS Infortrend EonStor DS 1036B: Complete Guide

RAID Recovery™ 2.6
Recover data from damaged RAID arrays inaccessible from a computer.
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Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Infortrend also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any common mistakes or oversights made by users that can lead to data loss on NAS Infortrend EonStor DS 1036B devices?

There are several common mistakes or oversights made by users that can potentially lead to data loss on NAS Infortrend EonStor DS 1036B devices. Some of these include:

  1. Lack of proper backup: Many users fail to implement a regular backup strategy, assuming that the NAS device alone is sufficient for data protection. However, hardware failures, accidental deletions, or other unforeseen events can result in data loss. It is crucial to have a separate backup solution in place to safeguard important data.
  2. Insufficient RAID configuration: Infortrend EonStor DS 1036B devices support various RAID levels for data redundancy and performance optimization. However, improper RAID configuration or using a single disk without any redundancy can increase the risk of data loss in case of a disk failure. It is essential to set up the appropriate RAID level based on the specific requirements and criticality of the data.
  3. Neglecting firmware updates: Firmware updates often include bug fixes, security patches, and performance enhancements. Failing to regularly update the firmware on the NAS device can leave it vulnerable to potential issues that may lead to data loss. Keeping the firmware up to date is crucial to ensure the device's stability and security.
  4. Inadequate network security: NAS devices are often connected to the network, making them potential targets for unauthorized access or cyberattacks. Weak passwords, lack of firewall configuration, or failure to implement proper network security measures can compromise the data stored on the device. It is important to use strong passwords, enable firewall protection, and regularly update security settings to mitigate the risk of data loss.
  5. Improper shutdown or power loss: Abrupt power loss or improper shutdown procedures can result in data corruption or loss. Users should follow the recommended shutdown procedures provided by Infortrend and ensure the NAS device is connected to an uninterruptible power supply (UPS) to prevent data loss due to power-related issues.

To minimize the risk of data loss on Infortrend EonStor DS 1036B devices, users should follow best practices such as implementing regular backups, configuring RAID properly, keeping firmware up to date, securing network access, and ensuring proper shutdown procedures.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS EonStor DS 1036B can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Infortrend EonStor DS 1036B. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Infortrend

How to recover data from a Infortrend

EonStor DS 1036B has 36 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Infortrend EonStor DS 1036B network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS EonStor DS 1036B, feel free to leave a comment!
  • Jeremiah Ross
    Jeremiah Ross 3.09.2023 16:40 #
    Are there any specific techniques used in data recovery from NAS Infortrend EonStor DS 1036B devices with RAID configurations?
    • Hetman Software
      Hetman Software 3.09.2023 17:00 #

      Yes, there are specific techniques used in data recovery from NAS Infortrend EonStor DS 1036B devices with RAID configurations. Here are some common techniques:

      1. Identifying the RAID level: Determine the RAID level used in the Infortrend EonStor DS 1036B device, such as RAID 0, RAID 1, RAID 5, RAID 6, or RAID 10. This information is crucial for the data recovery process.
      2. Reconstructing the RAID array: If the RAID configuration is damaged or corrupted, the data recovery process involves reconstructing the RAID array. This can be done by analyzing the metadata and configuration information stored on the disks.
      3. Disk imaging: Create disk images of the individual drives in the RAID array. This ensures that the original data is preserved and minimizes the risk of further data loss during the recovery process.
      4. Rebuilding the RAID: Once the disk images are created, the RAID array can be rebuilt using specialized software or hardware tools. This process involves combining the disk images and reconstructing the logical structure of the RAID array.
      5. Data extraction: Once the RAID array is successfully rebuilt, the data can be extracted from the array. This may involve repairing any file system or logical errors and extracting the files and folders.
      6. Data verification: After the data extraction, it is important to verify the integrity and accuracy of the recovered data. This can be done by comparing the recovered data with any available backups or by performing file system checks and data validation.

      It is important to note that data recovery from NAS devices with RAID configurations can be complex and challenging. It is recommended to consult with professional data recovery specialists who have experience with Infortrend EonStor DS 1036B devices and RAID systems.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • Which operating systems are compatible with the NAS Infortrend EonStor DS 1036B?

    The Infortrend EonStor DS 1036B NAS is compatible with the following operating systems:

    1. Windows: Windows 7, Windows 8, Windows 10, Windows Server 2008, Windows Server 2012, Windows Server 2016, and Windows Server 2019.
    2. Linux: Red Hat Enterprise Linux, CentOS, SUSE Linux Enterprise Server, Ubuntu, Debian, and Fedora.
    3. UNIX: Solaris.
    4. Mac: macOS.

    Please note that specific versions of these operating systems may have additional requirements or compatibility considerations, so it is always recommended to refer to the official documentation provided by Infortrend for the most accurate and up-to-date information.

  • Can the NAS Infortrend EonStor DS 1036B be used with Windows operating systems?

    Yes, the NAS Infortrend EonStor DS 1036B can be used with Windows operating systems. It supports various protocols such as CIFS/SMB, NFS, FTP, and iSCSI, which are compatible with Windows systems.

  • Are there any specific requirements or limitations for operating systems to support the NAS Infortrend EonStor DS 1036B?

    Yes, there are specific requirements and limitations for operating systems to support the NAS Infortrend EonStor DS 1036B.

    The Infortrend EonStor DS 1036B NAS supports various operating systems, including:

    1. Windows: Windows Server 2019, Windows Server 2016, Windows Server 2012 R2, Windows Server 2012, Windows Server 2008 R2, Windows 10, Windows 8.1, and Windows 7.
    2. Linux: Red Hat Enterprise Linux, CentOS, SUSE Linux Enterprise Server, Ubuntu, and other Linux distributions.
    3. VMware: vSphere ESXi 6.5, vSphere ESXi 6.0, vSphere ESXi 5.5, and other VMware versions.
    4. Citrix: XenServer 7.1, XenServer 7.0, XenServer 6.5, and other Citrix versions.
    5. Mac: macOS 10.13 and later versions.

    It is important to note that the specific version and edition of the supported operating systems may vary, so it is recommended to refer to the official documentation or contact Infortrend for the most up-to-date information.

    Additionally, the NAS may have limitations based on the firmware version installed on the device. It is advisable to check the compatibility matrix provided by Infortrend to ensure the desired operating system version is supported by the specific firmware version of the EonStor DS 1036B NAS.

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