Best Practices for RAID Array Data Recovery on NAS Infortrend EonStor DS 3060 Devices

Has your NAS Infortrend EonStor DS 3060 suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

Best Practices for RAID Array Data Recovery on NAS Infortrend EonStor DS 3060 Devices

Infortrend EonStor DS 3060 NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an EonStor DS 3060. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

Best Practices for RAID Array Data Recovery on NAS Infortrend EonStor DS 3060 Devices

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Infortrend often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Are there any specific precautions to take while migrating data between NAS Infortrend EonStor DS 3060 devices?

Yes, there are several precautions to consider while migrating data between NAS Infortrend EonStor DS 3060 devices:

  1. Backup your data: Before starting the migration process, it is crucial to create a backup of all your important data. This ensures that you have a copy of your files in case of any unforeseen issues during the migration.
  2. Plan the migration process: Develop a detailed plan for the migration process, including the timeline, steps, and resources required. This will help you stay organized and minimize any potential disruptions.
  3. Verify compatibility: Ensure that the target NAS Infortrend EonStor DS 3060 device is compatible with the source device. Check for any specific requirements or limitations mentioned in the product documentation or contact Infortrend support for assistance.
  4. Check available storage space: Make sure that the target NAS device has enough storage space to accommodate the data being migrated. If necessary, consider expanding the storage capacity before initiating the migration.
  5. Network connectivity: Ensure that both the source and target NAS devices have a stable network connection. This will help in maintaining data integrity and reducing the chances of data loss or corruption during the migration process.
  6. Test the migration process: Before performing the actual migration, it is recommended to perform a test migration with a small subset of data. This will help identify any potential issues or challenges that need to be addressed before migrating the entire dataset.
  7. Monitor the migration process: During the migration, closely monitor the progress and performance of the data transfer. Keep an eye on any error messages or warnings that may indicate issues with the migration process.
  8. Verify data integrity: Once the migration is complete, verify the integrity of the migrated data by performing thorough checks and tests. Compare the migrated data with the original data to ensure that no data loss or corruption has occurred.
  9. Update configurations and settings: After the migration, update any necessary configurations and settings on the target NAS device to ensure optimal performance and compatibility with your environment.
  10. Seek professional assistance if needed: If you are unsure or inexperienced in migrating data between NAS devices, consider seeking professional assistance from Infortrend support or a qualified IT professional to ensure a smooth and successful migration process.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS EonStor DS 3060 can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Infortrend EonStor DS 3060. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Infortrend

How to recover data from a Infortrend

EonStor DS 3060 has 60 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Infortrend EonStor DS 3060 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS EonStor DS 3060, feel free to leave a comment!
  • Oswald Witherspoon
    Oswald Witherspoon 4.09.2023 04:52 #
    Is it possible to recover data from a NAS Infortrend EonStor DS 3060 device that has been affected by a controller card failure or interface problem?
    • Hetman Software
      Hetman Software 4.09.2023 04:59 #

      Yes, it is possible to recover data from a NAS Infortrend EonStor DS 3060 device that has been affected by a controller card failure or interface problem. However, the process may vary depending on the specific circumstances and the severity of the issue.

      If the controller card has failed, it may be necessary to replace the card with a working one in order to regain access to the data. In some cases, the data may be recoverable by simply replacing the card and ensuring that the NAS device is properly configured.

      If there is an interface problem, such as a faulty connection or cable, it may be possible to resolve the issue by fixing or replacing the problematic components. This can help restore the connection and allow access to the data.

      In more severe cases, where the controller card or interface problem cannot be easily resolved, it may be necessary to seek the assistance of a professional data recovery service. These services specialize in recovering data from various storage devices, including NAS devices. They have the expertise and tools required to diagnose and repair complex issues, and can often recover data even in challenging situations.

      It is important to note that in any data recovery scenario, it is crucial to avoid further attempts to access the data or perform DIY repairs, as these can potentially cause more harm and make the recovery process more difficult. It is recommended to seek professional help to maximize the chances of successful data recovery.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How does the NAS Infortrend EonStor DS 3060 facilitate the process of copying data from different devices?

    The NAS Infortrend EonStor DS 3060 facilitates the process of copying data from different devices through various methods:

    1. Network File Sharing: The NAS provides network file sharing protocols such as SMB/CIFS, NFS, FTP, and AFP, allowing devices on the network to access and copy data directly from the NAS.
    2. Data Replication: The NAS supports data replication between multiple devices, either within the same NAS or across different NAS systems. This enables data to be automatically copied and synchronized between devices in real-time or on a scheduled basis.
    3. Backup and Restore: The NAS offers backup and restore functionalities, allowing data to be copied from different devices to the NAS for safekeeping. It supports various backup methods, including local backup, remote backup, and cloud backup, making it easy to copy data from different devices to the NAS.
    4. Data Migration: The NAS supports data migration between different storage systems. It allows data to be copied from one device to another, ensuring seamless data transfer and minimal disruption.
    5. Data Deduplication: The NAS may feature data deduplication capabilities, which reduce storage space by eliminating duplicate data. This feature helps optimize the copying process by reducing the amount of data that needs to be transferred.

    Overall, the NAS Infortrend EonStor DS 3060 provides a range of features and functionalities that simplify and streamline the process of copying data from different devices, ensuring efficient data management and storage.

  • What are the key features and capabilities of the NAS Infortrend EonStor DS 3060 that make it suitable for data copying purposes?

    The NAS Infortrend EonStor DS 3060 has several key features and capabilities that make it suitable for data copying purposes:

    1. High capacity: The EonStor DS 3060 offers a high storage capacity, allowing for the copying and storage of large amounts of data. It supports up to 960TB of raw capacity, which can be expanded using additional disk enclosures.
    2. High performance: The NAS is equipped with high-performance hardware, including multi-core processors and ample memory, ensuring fast and efficient data copying operations.
    3. Data protection: The EonStor DS 3060 comes with various data protection features, including RAID levels (0, 1, 5, 6, 10, 50, and 60), snapshot technology, and remote replication. These features help safeguard the copied data against hardware failures, accidental deletions, and other potential risks.
    4. Scalability: The NAS is designed to be highly scalable, allowing for easy expansion as data copying needs grow. It supports the addition of expansion enclosures, enabling organizations to increase their storage capacity without disrupting ongoing operations.
    5. Flexible connectivity options: The EonStor DS 3060 offers multiple connectivity options, including Fibre Channel, iSCSI, and SAS, allowing for seamless integration into existing IT infrastructures and providing flexibility in data copying workflows.
    6. Advanced management features: The NAS comes with a comprehensive management software suite that simplifies the administration and monitoring of the system. It provides an intuitive user interface, remote management capabilities, and various tools for monitoring performance, capacity utilization, and system health.
    7. High availability: The EonStor DS 3060 is designed for high availability, with redundant components such as power supplies, fans, and controllers. This ensures that the system remains operational even in the event of hardware failures, minimizing downtime during data copying processes.

    Overall, the NAS Infortrend EonStor DS 3060 offers high capacity, performance, data protection, scalability, connectivity options, management features, and high availability, making it well-suited for data copying purposes.

  • Can you provide step-by-step instructions on how to use the NAS Infortrend EonStor DS 3060 to copy data from various devices?

    Sure! Here are step-by-step instructions on how to use the NAS Infortrend EonStor DS 3060 to copy data from various devices:

    1. Connect the NAS Infortrend EonStor DS 3060 to your network using an Ethernet cable.
    2. Power on the NAS and wait for it to fully boot up.
    3. Access the NAS management interface by typing its IP address into a web browser. The default IP address is usually indicated on the device or provided in the user manual.
    4. Log in to the NAS management interface using the administrator credentials.
    5. Once logged in, navigate to the "Storage" or "File Sharing" section of the interface.
    6. Create a new shared folder where you want to copy the data. Give it a descriptive name and set the appropriate permissions.
    7. Connect the device that contains the data you want to copy to the NAS. This can be a USB drive, external hard drive, or another network device.
    8. On the NAS management interface, go to the "Storage" or "File Sharing" section and select the shared folder you created in step 6.
    9. Look for an option like "Copy" or "Import" and select it.
    10. Choose the source device or folder from which you want to copy the data. If it's a USB drive or external hard drive, it should appear in the list of available devices. If it's a network device, you may need to enter its IP address or network path.
    11. Select the files or folders you want to copy from the source device and choose the destination folder (the shared folder you created in step 6) on the NAS.
    12. Start the copying process and wait for it to complete. The time it takes will depend on the size of the data being copied and the speed of your network.
    13. Once the copying process is finished, you can access the copied data from any device connected to the same network as the NAS by accessing the shared folder you created.

    Please note that the exact steps may vary slightly depending on the specific model and firmware version of the NAS Infortrend EonStor DS 3060. It's always a good idea to consult the user manual or contact Infortrend support for detailed instructions specific to your device.