How to recover data from Infortrend EonStor GS 4060 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Infortrend EonStor GS 4060

Infortrend EonStor GS 4060 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from EonStor GS 4060.

How to recover data from NAS Infortrend EonStor GS 4060

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Infortrend also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can insufficient power supply or voltage fluctuations cause data loss on NAS Infortrend EonStor GS 4060 devices?

Insufficient power supply or voltage fluctuations can potentially cause data loss on any storage device, including NAS devices like the Infortrend EonStor GS 4060. Power supply issues can lead to unexpected shutdowns or system failures, which can result in data corruption or loss. Voltage fluctuations can also cause damage to the device's components or disrupt the data transfer process, leading to data loss. It is essential to ensure a stable and adequate power supply to minimize the risk of data loss on any storage device.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS EonStor GS 4060 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Infortrend EonStor GS 4060. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a Infortrend

How to recover data from a Infortrend

EonStor GS 4060 has 60 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Infortrend EonStor GS 4060 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS EonStor GS 4060, feel free to leave a comment!
  • Bart Dickin
    Bart Dickin 3.09.2023 02:47 #
    Can deleted files be recovered from a NAS Infortrend EonStor GS 4060 device?
    • Hetman Software
      Hetman Software 3.09.2023 03:00 #

      It is technically possible to recover deleted files from a NAS (Network Attached Storage) device like the Infortrend EonStor GS 4060. However, the success of file recovery depends on a few factors:

      1. Time: The longer it has been since the files were deleted, the higher the chances that they have been overwritten by new data. If too much time has passed, the chances of successful recovery decrease significantly.
      2. File System: The file system used in the NAS device can affect the recoverability of deleted files. Common file systems like NTFS or ext4 have better chances of recovery compared to proprietary or less common file systems.
      3. Data Recovery Tools: Using specialized data recovery software or services can increase the chances of recovering deleted files. These tools can scan the storage device for remnants of deleted files and attempt to restore them.

      It is recommended to contact a professional data recovery service or consult the manufacturer of the NAS device for specific guidance on file recovery from the Infortrend EonStor GS 4060.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How does the NAS Infortrend EonStor GS 4060 enhance the backup capabilities for web hosting?

    The NAS Infortrend EonStor GS 4060 enhances the backup capabilities for web hosting in several ways:

    1. High storage capacity: The EonStor GS 4060 offers a large storage capacity, allowing web hosting providers to store a significant amount of data. This ensures that all web hosting data, including websites, databases, and user files, can be backed up and protected.
    2. Scalability: The NAS system is highly scalable, allowing web hosting providers to easily expand their storage capacity as their backup requirements grow. This ensures that backup capabilities can keep up with the increasing data volume associated with web hosting.
    3. High performance: The EonStor GS 4060 is designed to deliver high-performance storage, enabling fast backup and restore operations. This is crucial for web hosting providers as it minimizes downtime during backup processes and ensures quick recovery in case of data loss.
    4. Data protection features: The NAS system offers various data protection features such as RAID (redundant array of independent disks) levels, snapshot technology, and replication capabilities. These features enhance the reliability and integrity of backup data, reducing the risk of data loss and ensuring data availability.
    5. Backup management tools: The EonStor GS 4060 provides backup management tools that simplify the backup process for web hosting providers. These tools offer features like scheduling backups, incremental backups, and backup verification, making it easier to manage and monitor the backup process.
    6. Disaster recovery capabilities: The NAS system supports disaster recovery solutions, allowing web hosting providers to create backup copies of their data in remote locations. This ensures that data can be recovered even in the event of a catastrophic failure or natural disaster.

    Overall, the NAS Infortrend EonStor GS 4060 enhances backup capabilities for web hosting by providing high storage capacity, scalability, performance, data protection features, backup management tools, and disaster recovery capabilities.

  • What are the key features and benefits of using the NAS Infortrend EonStor GS 4060 as a backup solution for web hosting?

    The NAS Infortrend EonStor GS 4060 offers several key features and benefits that make it an ideal backup solution for web hosting:

    1. High capacity: The EonStor GS 4060 provides high storage capacity, allowing web hosting providers to store large amounts of data without the need for additional hardware.
    2. Scalability: With support for up to 60 drive bays, the EonStor GS 4060 offers scalability to accommodate the growing backup needs of web hosting providers.
    3. High performance: The NAS solution is equipped with powerful processors and high-speed connectivity options such as 10GbE and 16Gb/s Fibre Channel, ensuring fast backup and recovery operations.
    4. Data protection: The EonStor GS 4060 offers various data protection features, including RAID levels, snapshot technology, and replication capabilities, ensuring the safety and integrity of web hosting data.
    5. Easy management: The NAS solution comes with a user-friendly management interface, making it easy to configure and monitor backup tasks. It also supports various management protocols, simplifying integration into existing backup infrastructure.
    6. Backup efficiency: The EonStor GS 4060 supports deduplication and compression technologies, reducing storage requirements and optimizing backup efficiency.
    7. Disaster recovery: The NAS solution offers disaster recovery features such as remote replication, allowing web hosting providers to create off-site backups for enhanced data protection.
    8. Data accessibility: The EonStor GS 4060 supports various file-sharing protocols, enabling easy access to backed-up data for web hosting providers and their clients.
    9. Reliability: Infortrend is known for its robust and reliable storage solutions, ensuring that the EonStor GS 4060 can provide consistent backup services without downtime.
    10. Cost-effectiveness: By offering high capacity, scalability, and advanced data protection features in a single solution, the EonStor GS 4060 provides a cost-effective backup solution for web hosting providers, eliminating the need for multiple storage devices.

    Overall, the NAS Infortrend EonStor GS 4060 offers a comprehensive set of features and benefits that make it an efficient and reliable backup solution for web hosting providers.

  • How does the NAS Infortrend EonStor GS 4060 ensure data reliability and security when serving as a backup system for web hosting?

    The NAS Infortrend EonStor GS 4060 ensures data reliability and security when serving as a backup system for web hosting through several features and mechanisms:

    1. Redundant Array of Independent Disks (RAID): The NAS supports multiple RAID levels (RAID 0, 1, 5, 6, 10, 50, 60) to provide data redundancy and protection against disk failures. RAID configurations distribute data across multiple drives, allowing for data reconstruction in case of disk failures.
    2. Snapshot technology: The NAS employs snapshot technology, which captures point-in-time copies of data. This feature allows for quick and easy recovery of files or systems to previous states, protecting against accidental deletions or data corruption.
    3. Data replication: The NAS supports data replication, enabling the creation of multiple copies of data across different devices or locations. This ensures that data is not lost in case of hardware failures or disasters.
    4. Encryption: The NAS offers data encryption capabilities, securing data at rest to prevent unauthorized access. Encryption algorithms and protocols ensure that data remains protected even if physical drives are stolen or accessed without authorization.
    5. Access control and permissions: The NAS provides granular access control and permissions management, allowing administrators to define who can access specific files or folders. This ensures that only authorized personnel can access and modify backup data.
    6. Data integrity checks: The NAS performs regular data integrity checks to detect and correct any errors or inconsistencies in stored data. This ensures that the backup data remains reliable and accurate over time.
    7. Network security: The NAS supports various network security protocols, including SSL/TLS encryption and IP access control lists, to protect data during transmission and prevent unauthorized access.
    8. Redundant power supplies and cooling: The NAS is designed with redundant power supplies and cooling systems to ensure continuous operation and prevent data loss due to power or thermal issues.

    Overall, these features and mechanisms of the NAS Infortrend EonStor GS 4060 work together to provide a reliable and secure backup system for web hosting, protecting data against various threats and ensuring its availability when needed.

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