How to recover data from Infortrend EonStor GSe Pro 3008 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Infortrend EonStor GSe Pro 3008

Infortrend EonStor GSe Pro 3008 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from EonStor GSe Pro 3008.

How to recover data from NAS Infortrend EonStor GSe Pro 3008

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Infortrend also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any compatibility issues that can result in data loss for NAS Infortrend EonStor GSe Pro 3008 devices?

There can be various compatibility issues that can result in data loss for NAS Infortrend EonStor GSe Pro 3008 devices. Some potential issues include:

  1. Incompatibility with certain operating systems: If the NAS device is not compatible with the operating system you are using, it may not function properly and could potentially lead to data loss.
  2. Inadequate firmware or software updates: If the firmware or software on the NAS device is not up to date, it may have compatibility issues with other devices or systems, which can result in data loss.
  3. Incompatible network protocols: If the NAS device uses network protocols that are not supported by other devices on the network, it may not be able to communicate properly and could result in data loss.
  4. Hardware or driver incompatibility: If there are hardware or driver compatibility issues between the NAS device and other components of the system, it can lead to data loss.

To mitigate these compatibility issues, it is important to ensure that the NAS device is compatible with the operating system and network protocols you are using. Additionally, regularly updating the firmware and software on the NAS device can help address any compatibility issues that may arise.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS EonStor GSe Pro 3008 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Infortrend EonStor GSe Pro 3008. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Infortrend

How to recover data from a Infortrend

EonStor GSe Pro 3008 has 8 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Infortrend EonStor GSe Pro 3008 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

Feedback

We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS EonStor GSe Pro 3008, feel free to leave a comment!
  • Ashton Rudd
    Ashton Rudd 3.09.2023 18:43 #
    How to rebuild RAID on NAS Infortrend EonStor GSe Pro 3008?
    • Hetman Software
      Hetman Software 3.09.2023 18:59 #

      To rebuild RAID on the Infortrend EonStor GSe Pro 3008 NAS, follow these steps:

      1. Log in to the management interface of the NAS using the administrator credentials.
      2. Navigate to the "Storage" tab and select "Disk Group" from the drop-down menu.
      3. Identify the disk group that needs to be rebuilt. It will be marked as "Degraded" or "Rebuilding" status.
      4. Click on the disk group to access its details.
      5. In the disk group details, locate the failed or missing disk. It will be marked as "Failed" or "Missing" status.
      6. Replace the failed or missing disk with a new one of the same or higher capacity. Ensure that the new disk is compatible with the NAS.
      7. Once the new disk is physically installed, go back to the disk group details and click on the "Rebuild" button.
      8. Select the new disk from the available options and start the rebuild process. This process may take some time depending on the size of the disk group and the amount of data to be rebuilt.
      9. Monitor the rebuild progress from the disk group details page. You should see the status changing from "Rebuilding" to "Normal" once the rebuild is complete.
      10. After the rebuild is finished, the RAID array should be fully operational again.

      Note: It is recommended to have a backup of your data before performing any disk replacement or rebuild process to avoid potential data loss.

Post comment
User
Leave a reply
Your email address will not be published. Required fields are marked *

Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

Share

Questions and answers

  • What are the key features and specifications of the NAS Infortrend EonStor GSe Pro 3008 for personal cloud storage?

    The key features and specifications of the NAS Infortrend EonStor GSe Pro 3008 for personal cloud storage are as follows:

    1. Storage Capacity: The NAS supports up to 8 drive bays, allowing for a maximum storage capacity of 128TB (16TB per drive).
    2. Performance: It is equipped with a powerful quad-core processor and 4GB of DDR4 RAM, providing high-performance data processing and storage capabilities.
    3. RAID Support: The NAS supports various RAID levels, including RAID 0, 1, 5, 6, 10, 50, and 60, ensuring data redundancy and protection against drive failures.
    4. Scalability: It offers scalability options to expand storage capacity by connecting additional expansion enclosures, allowing for future storage needs.
    5. Connectivity: The NAS supports multiple connectivity options, including four Gigabit Ethernet ports, two USB 3.2 Gen 1 ports, and one HDMI port for display output.
    6. Data Protection: It features data protection mechanisms like snapshot and remote replication, ensuring data integrity and availability.
    7. Personal Cloud Storage: The NAS supports personal cloud storage, allowing users to access their data from anywhere using mobile or web applications securely.
    8. File Sharing and Collaboration: It provides file sharing and collaboration features, enabling multiple users to access and collaborate on files simultaneously.
    9. Data Backup: The NAS offers various backup options, including scheduled backups, cloud backups, and backup to external drives, ensuring data backup and recovery.
    10. Security: It provides robust security features like AES 256-bit encryption, access control, and antivirus support, ensuring data privacy and protection.
    11. Management: The NAS comes with an intuitive web-based management interface, making it easy to set up, configure, and manage the storage system.
    12. Energy Efficiency: It is designed with energy-efficient components, reducing power consumption and operating costs.

    Overall, the Infortrend EonStor GSe Pro 3008 NAS is a reliable and feature-rich solution for personal cloud storage, offering high-performance, scalability, and data protection capabilities.

  • How does the EonStor GSe Pro 3008 ensure data security and privacy for personal cloud storage?

    The EonStor GSe Pro 3008 ensures data security and privacy for personal cloud storage through various mechanisms. Here are some ways it achieves this:

    1. Encryption: The system supports AES-256 encryption for data at rest, ensuring that even if the physical storage devices are compromised, the data remains encrypted and inaccessible.
    2. Access Control: The EonStor GSe Pro 3008 offers fine-grained access control mechanisms. It allows administrators to set user permissions and access rights, ensuring that only authorized individuals can access specific files or folders.
    3. User Authentication: The system supports various authentication methods, including username/password, LDAP, and Active Directory. This ensures that only authenticated users can access the personal cloud storage.
    4. Data Backup and Replication: The EonStor GSe Pro 3008 provides data backup and replication features, allowing users to create copies of their data and store them in different locations. This protects against data loss and enhances data availability.
    5. RAID Technology: The system supports various RAID levels, such as RAID 0, 1, 5, 6, and 10. RAID technology helps in data protection and redundancy, ensuring that even if a disk fails, the data remains accessible.
    6. Snapshot and Versioning: The EonStor GSe Pro 3008 supports snapshot and versioning capabilities, allowing users to create point-in-time copies of their data. This helps in data recovery and protects against accidental changes or deletions.
    7. Secure Remote Access: The system provides secure remote access to personal cloud storage through protocols like HTTPS and FTPS. This ensures that data transmission between the user's device and the storage system remains encrypted and secure.
    8. Auditing and Logging: The EonStor GSe Pro 3008 keeps track of user activities, providing auditing and logging capabilities. This helps in identifying any unauthorized access attempts and allows administrators to monitor and analyze the system's security.

    By implementing these security measures, the EonStor GSe Pro 3008 ensures data security and privacy for personal cloud storage, protecting sensitive information from unauthorized access, data loss, and other security threats.

  • Can you provide examples of use cases or scenarios where the EonStor GSe Pro 3008 would be an ideal choice for personal cloud storage?

    Certainly! Here are a few examples of use cases or scenarios where the EonStor GSe Pro 3008 would be an ideal choice for personal cloud storage:

    1. Home Media Server: The EonStor GSe Pro 3008 can be used as a central storage device for all your media files, including movies, music, and photos. With its high storage capacity and support for multimedia streaming, it can easily handle the storage and distribution of media content to multiple devices in your home.
    2. Data Backup and Sync: If you have multiple devices like laptops, tablets, or smartphones, the EonStor GSe Pro 3008 can serve as a personal cloud storage solution for backing up and synchronizing data across all your devices. It ensures that your important files are securely stored and accessible from anywhere.
    3. Remote Access: With the EonStor GSe Pro 3008, you can create your own personal cloud and access your files remotely from anywhere with an internet connection. This is particularly useful when you are traveling or need to access important files while away from home.
    4. File Sharing and Collaboration: The EonStor GSe Pro 3008 allows you to easily share files and collaborate with others. You can create user accounts with different access permissions, making it suitable for sharing files with family members, friends, or colleagues.
    5. Home Surveillance Storage: If you have a home surveillance system, the EonStor GSe Pro 3008 can serve as a centralized storage solution for storing video footage from multiple cameras. Its high capacity and support for RAID configurations ensure that your surveillance data is secure and easily accessible.

    These are just a few examples, but the EonStor GSe Pro 3008 can be used in various other personal cloud storage scenarios based on your specific needs and requirements.

Hello! This is AI-based Hetman Software virtual assistant, and it will answer any of your questions right away.
Start Chat