How to recover data from Infortrend EonStor GSi 5016GE NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Infortrend EonStor GSi 5016GE

Infortrend EonStor GSi 5016GE NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from EonStor GSi 5016GE.

How to recover data from NAS Infortrend EonStor GSi 5016GE

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Infortrend also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can encryption safeguard data stored on NAS Infortrend EonStor GSi 5016GE devices?

Yes, encryption can safeguard data stored on NAS Infortrend EonStor GSi 5016GE devices. The Infortrend EonStor GSi 5016GE devices support various encryption methods such as AES 256-bit encryption, which can help protect the data stored on the NAS from unauthorized access. By encrypting the data, even if someone gains physical access to the device or its hard drives, they will not be able to access the data without the encryption key. This provides an extra layer of security for the stored data.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS EonStor GSi 5016GE can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Infortrend EonStor GSi 5016GE. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Infortrend

How to recover data from a Infortrend

EonStor GSi 5016GE has 16 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Infortrend EonStor GSi 5016GE network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS EonStor GSi 5016GE, feel free to leave a comment!
  • Riley Pitt-Rivers
    Riley Pitt-Rivers 4.09.2023 05:59 #
    How to make backup for NAS Infortrend EonStor GSi 5016GE?
    • Hetman Software
      Hetman Software 4.09.2023 06:00 #

      To make a backup for NAS Infortrend EonStor GSi 5016GE, you can follow these steps:

      1. Connect an external storage device or another NAS to the Infortrend EonStor GSi 5016GE.
      2. Access the web-based management interface of the NAS by entering its IP address in a web browser.
      3. Log in to the management interface using your administrator credentials.
      4. Navigate to the "Backup" or "Data Protection" section of the management interface.
      5. Select the "Create Backup Job" or "New Backup" option.
      6. Choose the source data or folders that you want to back up. You can select specific folders, shares, or the entire NAS volume.
      7. Select the destination where you want to store the backup. This can be the external storage device or another NAS that you connected in step 1.
      8. Configure the backup settings, such as backup schedule, retention policy, and encryption if desired.
      9. Review the backup job settings and click on the "Start Backup" or "Save" button to initiate the backup process.
      10. Monitor the backup progress and ensure that it completes successfully.
      11. Test the backup by restoring some files or data from the backup destination to verify its integrity.

      It's important to regularly update and test your backups to ensure the safety of your data.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and capabilities of the NAS Infortrend EonStor GSi 5016GE that make it suitable for use as central storage?

    The Infortrend EonStor GSi 5016GE is a Network Attached Storage (NAS) system designed for central storage use. Some key features and capabilities that make it suitable for this purpose include:

    1. High capacity: The EonStor GSi 5016GE offers a large storage capacity, allowing organizations to store and manage a significant amount of data centrally.
    2. Scalability: The system is highly scalable, allowing users to easily expand the storage capacity as their needs grow. It supports additional drive enclosures and can accommodate various drive types, including SSDs and HDDs.
    3. High performance: The EonStor GSi 5016GE is equipped with powerful hardware components, such as multi-core processors and ample memory, enabling it to deliver high-performance storage operations. It can handle demanding workloads and provide fast data access.
    4. Data protection: The NAS system offers various data protection features, including RAID configurations, snapshot technology, and remote replication. These features help safeguard data against hardware failures, accidental deletions, and other data loss scenarios.
    5. Advanced data management: The EonStor GSi 5016GE provides advanced data management capabilities, such as thin provisioning, data deduplication, and data compression. These features optimize storage utilization and help reduce storage costs.
    6. High availability: The system supports high availability configurations, ensuring continuous access to data even in the event of hardware failures. It includes redundant components, such as power supplies and network interfaces, and supports failover mechanisms.
    7. Data sharing and collaboration: The NAS system enables easy data sharing and collaboration among users within an organization. It supports various file sharing protocols, such as NFS, SMB, and FTP, and offers features like file locking and access control to ensure secure and controlled data sharing.
    8. Integration with existing infrastructure: The EonStor GSi 5016GE is designed to seamlessly integrate with existing IT infrastructure. It supports standard protocols and interfaces, making it compatible with a wide range of operating systems, applications, and network environments.
    9. Management and monitoring: The NAS system comes with a comprehensive management interface that allows users to efficiently manage and monitor the storage environment. It offers features like remote management, performance monitoring, and alert notifications to simplify administration tasks.
    10. Energy efficiency: The EonStor GSi 5016GE is designed with energy-saving features, such as power-saving modes and intelligent cooling mechanisms. This helps reduce power consumption and lowers operating costs.

    Overall, the key features and capabilities of the Infortrend EonStor GSi 5016GE make it a suitable choice for organizations looking for a reliable and scalable central storage solution.

  • How does the NAS Infortrend EonStor GSi 5016GE enhance data management and accessibility for organizations?

    The NAS Infortrend EonStor GSi 5016GE enhances data management and accessibility for organizations in several ways:

    1. Scalability: The EonStor GSi 5016GE offers high scalability, allowing organizations to easily expand their storage capacity as their data grows. It supports up to 16 drive bays and can be expanded with additional expansion enclosures, providing flexibility for future storage needs.
    2. High Performance: The NAS is equipped with powerful hardware components and supports high-speed connectivity options like 10GbE and 25GbE, enabling fast data transfer and access. This ensures that organizations can quickly retrieve and process their data, enhancing overall productivity.
    3. Data Protection: The EonStor GSi 5016GE includes advanced data protection features such as RAID configurations, snapshot technology, and replication capabilities. These features help organizations safeguard their data against hardware failures, accidental deletions, or other data loss scenarios.
    4. Centralized Data Management: The NAS offers centralized data management, allowing organizations to easily organize, access, and manage their data from a single interface. This simplifies data administration tasks, improves efficiency, and reduces the complexity of managing data across multiple storage devices.
    5. Data Accessibility: The NAS supports various file-sharing protocols like NFS, SMB, and FTP, ensuring seamless data accessibility for users across different platforms and operating systems. It also provides features like file-level access control and user authentication, allowing organizations to manage data access rights and ensure data security.
    6. Data Services and Applications: The EonStor GSi 5016GE supports a wide range of data services and applications, including cloud integration, virtualization, and backup solutions. This enables organizations to leverage advanced technologies and optimize their data management strategies.

    Overall, the NAS Infortrend EonStor GSi 5016GE enhances data management and accessibility for organizations by providing scalability, high performance, data protection, centralized management, and seamless data accessibility across various platforms and applications.

  • Can you provide examples of industries or use cases where the NAS Infortrend EonStor GSi 5016GE has been successfully deployed as central storage, and what benefits were achieved in those scenarios?

    The NAS Infortrend EonStor GSi 5016GE has been successfully deployed as central storage in various industries and use cases. Some examples include:

    1. Media and Entertainment: The EonStor GSi 5016GE has been used as central storage for media production houses, broadcasting companies, and post-production studios. It offers high-performance storage capabilities, allowing multiple users to access and edit large media files simultaneously. The benefits achieved include improved collaboration, faster file transfers, and seamless media workflows.
    2. Healthcare: In healthcare organizations, the EonStor GSi 5016GE has been deployed as central storage for medical imaging applications, such as Picture Archiving and Communication Systems (PACS). It provides reliable and secure storage for storing and accessing large volumes of medical images. The benefits achieved include quick retrieval of patient data, enhanced image sharing, and improved diagnostic efficiency.
    3. Education: The EonStor GSi 5016GE has been used as central storage in educational institutions like universities and research centers. It serves as a repository for research data, academic files, and multimedia content. The benefits achieved include centralized data management, simplified data sharing among researchers, and improved data security.
    4. Architecture and Engineering: Architecture and engineering firms often require high-performance storage for handling large design files and project data. The EonStor GSi 5016GE has been successfully deployed as central storage in such cases. It enables faster access to design files, supports concurrent access for multiple users, and ensures data protection through RAID configurations.
    5. Financial Services: The EonStor GSi 5016GE has been deployed as central storage in financial institutions for storing and managing critical data, including transaction records, customer information, and compliance data. The benefits achieved include high data availability, improved data integrity, and simplified data backup and recovery processes.

    In all these scenarios, the EonStor GSi 5016GE has provided benefits such as scalability, high availability, data protection, and advanced features like snapshots, replication, and data deduplication.

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