How to recover data from Infortrend EonStor GSi 5016GT NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Infortrend EonStor GSi 5016GT

Infortrend EonStor GSi 5016GT NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from EonStor GSi 5016GT.

How to recover data from NAS Infortrend EonStor GSi 5016GT

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Infortrend also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can regular disk health monitoring and analysis help in preventing potential data loss on NAS Infortrend EonStor GSi 5016GT devices?

Regular disk health monitoring and analysis can help in preventing potential data loss on NAS Infortrend EonStor GSi 5016GT devices in the following ways:

  1. Early detection of disk failures: By regularly monitoring the health of disks, you can identify any signs of impending disk failures such as bad sectors, increased read/write errors, or abnormal temperature readings. This allows you to proactively replace the failing disks before they completely fail and cause data loss.
  2. Predictive analysis: Disk health monitoring tools often provide predictive analysis based on historical data and SMART (Self-Monitoring, Analysis, and Reporting Technology) attributes. These analyses can help identify patterns or trends that may indicate potential issues with the disks. By acting upon these predictions, you can prevent data loss by replacing the disks in a timely manner.
  3. RAID array monitoring: NAS devices like Infortrend EonStor GSi 5016GT typically use RAID configurations for data redundancy and protection. Regular disk health monitoring allows you to monitor the status of RAID arrays, ensuring that all disks are functioning properly and no disks have been dropped from the array. If any issues are detected, you can take immediate action to rebuild the array or replace the failed disks to prevent data loss.
  4. Proactive maintenance: Disk health monitoring provides valuable insights into the overall health and performance of the disks. By regularly analyzing this data, you can identify any potential performance degradation, high disk utilization, or other anomalies that may lead to data loss. Proactive maintenance, such as optimizing disk configurations, defragmenting disks, or reallocating storage space, can help prevent data loss by ensuring the disks are functioning optimally.
  5. Data backup and recovery: Disk health monitoring can also help in ensuring the effectiveness of your data backup and recovery strategies. By monitoring the health of the disks, you can verify the integrity of the backup data and identify any potential issues that may affect the recoverability of the data. This allows you to take corrective actions to fix any backup-related problems before data loss occurs.

Overall, regular disk health monitoring and analysis provide valuable insights into the health, performance, and reliability of disks in NAS devices. By acting upon the information provided by these monitoring tools, you can proactively prevent potential data loss and ensure the continuous availability of your data.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS EonStor GSi 5016GT can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Infortrend EonStor GSi 5016GT. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Infortrend

How to recover data from a Infortrend

EonStor GSi 5016GT has 16 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Infortrend EonStor GSi 5016GT network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS EonStor GSi 5016GT, feel free to leave a comment!
  • Taran Cluett
    Taran Cluett 4.09.2023 06:51 #
    Can data recovery from a NAS Infortrend EonStor GSi 5016GT device be done in cases of RAID system failures?
    • Hetman Software
      Hetman Software 4.09.2023 06:59 #

      Yes, data recovery from a NAS Infortrend EonStor GSi 5016GT device can be done in cases of RAID system failures. However, the success and complexity of the recovery process depend on several factors such as the type of RAID configuration, the extent of the failure, and the expertise of the data recovery service provider.

      In cases of RAID system failures, it is recommended to immediately stop using the NAS device to prevent further data loss or damage. Then, contact a professional data recovery service provider who specializes in RAID recoveries. They will assess the situation, identify the cause of the failure, and determine the best course of action for data recovery.

      The recovery process may involve repairing the failed RAID system, rebuilding the RAID array, or extracting data directly from the individual drives. It is crucial to choose a reputable and experienced data recovery service provider to ensure the highest chances of successful recovery.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and specifications of the NAS Infortrend EonStor GSi 5016GT that make it suitable for personal cloud storage?

    The Infortrend EonStor GSi 5016GT is a NAS (Network Attached Storage) device that offers several key features and specifications that make it suitable for personal cloud storage. Some of these features include:

    1. High Capacity: The EonStor GSi 5016GT supports up to 16 drive bays, allowing for a large storage capacity. This is important for personal cloud storage as it enables users to store and access a significant amount of data.
    2. Scalability: The NAS supports expansion units, allowing users to increase the storage capacity as their needs grow. This scalability is crucial for personal cloud storage, as it ensures that the storage solution can adapt to changing requirements over time.
    3. RAID Support: The EonStor GSi 5016GT supports various RAID levels, including RAID 0, 1, 5, 6, 10, 50, and 60. RAID provides data redundancy and protection against disk failures, which is essential for personal cloud storage to ensure data integrity and availability.
    4. High Performance: The NAS is equipped with a powerful Intel Xeon processor and ample memory, enabling it to deliver high-performance storage and data access. This is important for personal cloud storage as it ensures smooth and fast access to files and data.
    5. Data Protection: The EonStor GSi 5016GT offers advanced data protection features such as snapshot and remote replication. Snapshots allow users to take point-in-time copies of their data, providing a quick recovery option in case of accidental file deletion or corruption. Remote replication enables data replication to another location, ensuring data availability and disaster recovery.
    6. Data Management: The NAS comes with comprehensive data management features, including file sharing, folder permissions, and user access controls. These features allow users to organize and manage their data effectively, making it suitable for personal cloud storage where multiple users may need access to different files and folders.
    7. Cloud Integration: The EonStor GSi 5016GT supports integration with various cloud services such as Microsoft Azure, Amazon S3, and OpenStack Swift. This allows users to easily backup and synchronize their data with cloud storage providers, enhancing data protection and accessibility.

    Overall, the key features and specifications of the Infortrend EonStor GSi 5016GT, such as high capacity, scalability, RAID support, high performance, data protection, data management, and cloud integration, make it a suitable choice for personal cloud storage.

  • How does the NAS Infortrend EonStor GSi 5016GT ensure data security and privacy for personal cloud storage?

    The NAS Infortrend EonStor GSi 5016GT ensures data security and privacy for personal cloud storage through several mechanisms:

    1. Encryption: The NAS supports data encryption at rest, ensuring that all data stored on the device is encrypted and protected from unauthorized access. This prevents any potential data breaches or unauthorized access to sensitive information.
    2. Access controls: The NAS provides robust access control mechanisms, allowing users to define permissions and access rights for different users or groups. This ensures that only authorized individuals can access and modify the data stored on the device, enhancing data security and privacy.
    3. Secure protocols: The NAS supports various secure protocols such as HTTPS and FTPS, ensuring that data transfers between the device and clients are encrypted and secure. This prevents any potential interception or eavesdropping of data during transit.
    4. Data backup and recovery: The NAS offers built-in data backup and recovery features, allowing users to create regular backups of their data. In the event of data loss or corruption, users can easily restore their data from the backups, ensuring data integrity and availability.
    5. RAID technology: The NAS supports RAID (Redundant Array of Independent Disks) technology, which provides data redundancy and protection against disk failures. This ensures that even if a disk fails, the data remains accessible and protected.
    6. Antivirus and malware protection: The NAS includes antivirus and malware scanning capabilities, which help detect and eliminate any potential threats or malicious software that may compromise data security and privacy.
    7. Physical security: The NAS is designed to provide physical security for the stored data. It includes features such as lockable drive bays, secure chassis, and tamper-proof seals, preventing unauthorized physical access to the device and protecting the data stored within.

    By incorporating these features and mechanisms, the NAS Infortrend EonStor GSi 5016GT ensures data security and privacy for personal cloud storage, providing users with a secure and reliable platform to store and access their data.

  • Can you provide an overview of the setup and configuration process for the NAS Infortrend EonStor GSi 5016GT in a personal cloud storage environment?

    The setup and configuration process for the NAS Infortrend EonStor GSi 5016GT in a personal cloud storage environment involves several steps. Here is an overview of the process:

    1. Hardware Setup: Begin by unboxing the NAS and connecting it to your network. Connect the power cable and any necessary cables for network connectivity.
    2. Initial Configuration: Power on the NAS and access its web-based management interface using a web browser on a computer connected to the same network. You may need to find the NAS's IP address using a network scanning tool or checking your router's connected devices list.
    3. Network Configuration: In the NAS management interface, configure the network settings, including IP address, subnet mask, gateway, and DNS server. Ensure that the NAS has a static IP address for consistent access.
    4. Storage Configuration: Set up storage on the NAS by creating RAID arrays or configuring individual disks. This involves selecting the appropriate RAID level, specifying disk allocation, and initializing the storage.
    5. User and Share Setup: Create user accounts and define their access permissions. Set up shared folders or volumes that users can access for cloud storage purposes.
    6. Cloud Service Configuration: Enable the NAS's cloud services, such as FTP, SMB, NFS, or WebDAV, depending on your requirements. Configure access rights and security settings for each service.
    7. Remote Access: If you want to access your personal cloud storage remotely, configure port forwarding on your router to allow external access to the NAS. Set up a dynamic DNS service if you don't have a static public IP address.
    8. Data Backup and Synchronization: Configure backup and synchronization options to ensure data redundancy and availability. You can set up scheduled backups to external drives or cloud storage services.
    9. Security and Authentication: Implement security measures like enabling firewall settings, configuring SSL certificates for secure access, and enabling two-factor authentication for user accounts.
    10. Monitoring and Maintenance: Set up email notifications for system events and monitor the NAS's health and performance regularly. Keep the NAS firmware up to date and perform regular backups and maintenance tasks.

    It's important to note that the specific steps and terminology may vary slightly depending on the exact model and firmware version of the Infortrend EonStor GSi 5016GT NAS. Therefore, referring to the product documentation or seeking assistance from the manufacturer's support team is recommended for detailed instructions.

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