Professional Solutions for Recovering NAS Infortrend JB 324B Data from RAID Arrays

Has your NAS Infortrend JB 324B suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

Professional Solutions for Recovering NAS Infortrend JB 324B Data from RAID Arrays

Infortrend JB 324B NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an JB 324B. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

Professional Solutions for Recovering NAS Infortrend JB 324B Data from RAID Arrays

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Infortrend often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Can the use of a UPS (Uninterruptible Power Supply) help minimize data loss risks during power outages or disruptions for NAS Infortrend JB 324B devices?

Yes, the use of a UPS (Uninterruptible Power Supply) can help minimize data loss risks during power outages or disruptions for NAS Infortrend JB 324B devices. A UPS provides backup power to the NAS device in case of a power outage, allowing it to continue running and providing uninterrupted access to the stored data. This gives users the opportunity to properly shut down the device or transfer the data to another backup location, minimizing the risk of data loss or corruption. Additionally, a UPS can also protect the NAS device from power surges or voltage fluctuations that can potentially damage the hardware or disrupt data integrity.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS JB 324B can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Infortrend JB 324B. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Infortrend

How to recover data from a Infortrend

JB 324B has 24 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Infortrend JB 324B network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS JB 324B, feel free to leave a comment!
  • Kane Babel
    Kane Babel 4.09.2023 09:56 #
    Are there any specific error codes or messages that may indicate the need for data recovery from a NAS Infortrend JB 324B device?
    • Hetman Software
      Hetman Software 4.09.2023 10:00 #

      There are several error codes or messages that may indicate the need for data recovery from a NAS Infortrend JB 324B device. Some common ones include:

      1. Disk I/O error: This error indicates that there is a problem with reading or writing data to the hard drives in the NAS device. It could be due to a hardware failure or a corrupted file system.
      2. RAID array degraded: If the NAS device uses RAID for data redundancy, a degraded RAID array message means that one or more hard drives have failed or are experiencing issues. This can result in data loss or inaccessibility.
      3. File system corruption: If the file system on the NAS device becomes corrupted, it can lead to data loss or the inability to access files. This can happen due to power outages, improper shutdowns, or other system errors.
      4. Drive not recognized: If the NAS device fails to recognize one or more hard drives, it could be a sign of a hardware failure. This can result in the loss of data stored on those drives.
      5. SMART error: SMART (Self-Monitoring, Analysis, and Reporting Technology) is a feature in hard drives that monitors their health. If a SMART error is detected, it means that the hard drive is experiencing issues and may fail soon. This can lead to data loss if not addressed promptly.

      If you encounter any of these error codes or messages, it is recommended to contact a professional data recovery service to assess the situation and recover your data if possible.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How does the NAS Infortrend JB 324B enhance the functionality and efficiency of a smart home system?

    The NAS Infortrend JB 324B can enhance the functionality and efficiency of a smart home system in several ways:

    1. Data storage and backup: The NAS provides a centralized storage solution for all the data generated by a smart home system. It can store and backup data from various devices and sensors, ensuring that important information is not lost.
    2. Data sharing and accessibility: The NAS allows for easy sharing and access to data within the smart home network. It enables different devices and users to access and retrieve data, facilitating seamless integration and communication between various components of the system.
    3. Remote access and control: With the NAS, homeowners can remotely access and control their smart home system. They can monitor and manage devices, view real-time data, and make adjustments from anywhere using a web-based interface or dedicated mobile apps.
    4. Media streaming and entertainment: The NAS can serve as a media server, storing and streaming multimedia content to different devices in the smart home. It enables users to enjoy movies, music, and other media files on their smart TVs, speakers, or mobile devices, enhancing the entertainment experience.
    5. Scalability and expandability: The NAS offers scalability, allowing for easy expansion of storage capacity as the smart home system grows. It supports various RAID configurations and can accommodate additional hard drives, ensuring that the system can handle increasing amounts of data.
    6. Security and data protection: The NAS incorporates security features to protect the data stored within it. It supports encryption, access control, and backup solutions to safeguard sensitive information and prevent unauthorized access or data loss.

    Overall, the NAS Infortrend JB 324B provides a robust and reliable storage solution that enhances the functionality, accessibility, and efficiency of a smart home system, ensuring seamless integration and optimal performance.

  • What are the key features and specifications of the NAS Infortrend JB 324B that make it suitable for smart home applications?

    The Infortrend JB 324B is a Network Attached Storage (NAS) device that offers several key features and specifications that make it suitable for smart home applications. Here are some of its key features:

    1. High Storage Capacity: The JB 324B supports up to 24 hard drives, allowing for a large storage capacity. This is crucial for smart homes that generate a significant amount of data from various devices and sensors.
    2. Scalability: The NAS supports expansion units, enabling easy scalability as the storage requirements of a smart home increase over time. Additional drives can be added to accommodate growing data needs.
    3. RAID Support: The device supports various RAID configurations, including RAID 0, 1, 5, 6, 10, 50, and 60. RAID provides data redundancy and improves data availability, ensuring that smart home data is protected and accessible.
    4. High-Speed Connectivity: The JB 324B offers multiple high-speed connectivity options, including 10GbE and Thunderbolt 3. This ensures fast data transfer rates, allowing for quick access to smart home data and smooth operation of connected devices.
    5. Data Protection: Infortrend NAS devices come with advanced data protection features like snapshot technology, which allows users to create point-in-time copies of their data for quick recovery in case of accidental deletion or data corruption.
    6. Remote Access and Mobile Apps: The NAS supports remote access, allowing smart homeowners to access their data and control their devices from anywhere. Infortrend also provides mobile apps for iOS and Android platforms, enabling convenient management and monitoring of the NAS and connected devices.
    7. Energy Efficiency: Infortrend NAS devices are designed with energy efficiency in mind. They incorporate power-saving technologies like disk spin-down and system sleep modes, reducing power consumption and operating costs.

    Overall, the Infortrend JB 324B offers a combination of high storage capacity, scalability, data protection, connectivity options, and energy efficiency, making it well-suited for smart home applications where reliable and secure storage of large amounts of data is essential.

  • How does the NAS Infortrend JB 324B ensure data security and reliability for a smart home system?

    The NAS Infortrend JB 324B ensures data security and reliability for a smart home system through several measures:

    1. Redundant Array of Independent Disks (RAID): The NAS supports various RAID levels (RAID 0, 1, 5, 6, 10, 50, and 60), which provide data redundancy and protection against disk failures. This ensures that even if one or more disks fail, the data remains accessible and intact.
    2. Snapshot Technology: The NAS employs snapshot technology, allowing users to take point-in-time snapshots of their data. Snapshots capture the state of the data at a specific moment, enabling quick recovery in case of accidental file deletion or data corruption.
    3. Data Encryption: The NAS supports AES 256-bit encryption, which ensures that the data stored on the drives is encrypted and protected from unauthorized access. This is crucial for maintaining data confidentiality, especially in a smart home system that may contain sensitive information.
    4. Access Control and User Management: The NAS provides robust access control mechanisms, allowing administrators to define user permissions and access rights. This ensures that only authorized individuals can access and modify the data stored on the NAS, enhancing data security.
    5. Data Integrity Checks: The NAS performs regular data integrity checks to detect and correct any inconsistencies or errors in the stored data. This helps maintain the reliability and accuracy of the data, ensuring that it remains consistent and usable over time.
    6. High Availability: The NAS supports high availability configurations, where multiple NAS units are interconnected to provide redundancy and failover capabilities. In case one NAS unit fails, the others take over seamlessly, ensuring uninterrupted access to the data and minimizing downtime.
    7. Backup and Disaster Recovery: The NAS supports various backup and disaster recovery options, including remote replication, cloud backup, and integration with third-party backup software. These features enable users to create off-site backups and implement comprehensive disaster recovery strategies.

    By implementing these features and technologies, the NAS Infortrend JB 324B ensures that data in a smart home system is secure, protected against failures, and easily recoverable in case of any unforeseen events.