How to recover data from Infortrend JB 324B NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Infortrend JB 324B

Infortrend JB 324B NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from JB 324B.

How to recover data from NAS Infortrend JB 324B

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Infortrend also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can the use of a UPS (Uninterruptible Power Supply) help minimize data loss risks during power outages or disruptions for NAS Infortrend JB 324B devices?

Yes, the use of a UPS (Uninterruptible Power Supply) can help minimize data loss risks during power outages or disruptions for NAS Infortrend JB 324B devices. A UPS provides backup power to the NAS device in case of a power outage, allowing it to continue running and providing uninterrupted access to the stored data. This gives users the opportunity to properly shut down the device or transfer the data to another backup location, minimizing the risk of data loss or corruption. Additionally, a UPS can also protect the NAS device from power surges or voltage fluctuations that can potentially damage the hardware or disrupt data integrity.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS JB 324B can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Infortrend JB 324B. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Infortrend

How to recover data from a Infortrend

JB 324B has 24 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Infortrend JB 324B network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS JB 324B, feel free to leave a comment!
  • Kane Babel
    Kane Babel 4.09.2023 09:56 #
    Are there any specific error codes or messages that may indicate the need for data recovery from a NAS Infortrend JB 324B device?
    • Hetman Software
      Hetman Software 4.09.2023 10:00 #

      There are several error codes or messages that may indicate the need for data recovery from a NAS Infortrend JB 324B device. Some common ones include:

      1. Disk I/O error: This error indicates that there is a problem with reading or writing data to the hard drives in the NAS device. It could be due to a hardware failure or a corrupted file system.
      2. RAID array degraded: If the NAS device uses RAID for data redundancy, a degraded RAID array message means that one or more hard drives have failed or are experiencing issues. This can result in data loss or inaccessibility.
      3. File system corruption: If the file system on the NAS device becomes corrupted, it can lead to data loss or the inability to access files. This can happen due to power outages, improper shutdowns, or other system errors.
      4. Drive not recognized: If the NAS device fails to recognize one or more hard drives, it could be a sign of a hardware failure. This can result in the loss of data stored on those drives.
      5. SMART error: SMART (Self-Monitoring, Analysis, and Reporting Technology) is a feature in hard drives that monitors their health. If a SMART error is detected, it means that the hard drive is experiencing issues and may fail soon. This can lead to data loss if not addressed promptly.

      If you encounter any of these error codes or messages, it is recommended to contact a professional data recovery service to assess the situation and recover your data if possible.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How does the NAS Infortrend JB 324B enhance the functionality and efficiency of a smart home system?

    The NAS Infortrend JB 324B can enhance the functionality and efficiency of a smart home system in several ways:

    1. Data storage and backup: The NAS provides a centralized storage solution for all the data generated by a smart home system. It can store and backup data from various devices and sensors, ensuring that important information is not lost.
    2. Data sharing and accessibility: The NAS allows for easy sharing and access to data within the smart home network. It enables different devices and users to access and retrieve data, facilitating seamless integration and communication between various components of the system.
    3. Remote access and control: With the NAS, homeowners can remotely access and control their smart home system. They can monitor and manage devices, view real-time data, and make adjustments from anywhere using a web-based interface or dedicated mobile apps.
    4. Media streaming and entertainment: The NAS can serve as a media server, storing and streaming multimedia content to different devices in the smart home. It enables users to enjoy movies, music, and other media files on their smart TVs, speakers, or mobile devices, enhancing the entertainment experience.
    5. Scalability and expandability: The NAS offers scalability, allowing for easy expansion of storage capacity as the smart home system grows. It supports various RAID configurations and can accommodate additional hard drives, ensuring that the system can handle increasing amounts of data.
    6. Security and data protection: The NAS incorporates security features to protect the data stored within it. It supports encryption, access control, and backup solutions to safeguard sensitive information and prevent unauthorized access or data loss.

    Overall, the NAS Infortrend JB 324B provides a robust and reliable storage solution that enhances the functionality, accessibility, and efficiency of a smart home system, ensuring seamless integration and optimal performance.

  • What are the key features and specifications of the NAS Infortrend JB 324B that make it suitable for smart home applications?

    The Infortrend JB 324B is a Network Attached Storage (NAS) device that offers several key features and specifications that make it suitable for smart home applications. Here are some of its key features:

    1. High Storage Capacity: The JB 324B supports up to 24 hard drives, allowing for a large storage capacity. This is crucial for smart homes that generate a significant amount of data from various devices and sensors.
    2. Scalability: The NAS supports expansion units, enabling easy scalability as the storage requirements of a smart home increase over time. Additional drives can be added to accommodate growing data needs.
    3. RAID Support: The device supports various RAID configurations, including RAID 0, 1, 5, 6, 10, 50, and 60. RAID provides data redundancy and improves data availability, ensuring that smart home data is protected and accessible.
    4. High-Speed Connectivity: The JB 324B offers multiple high-speed connectivity options, including 10GbE and Thunderbolt 3. This ensures fast data transfer rates, allowing for quick access to smart home data and smooth operation of connected devices.
    5. Data Protection: Infortrend NAS devices come with advanced data protection features like snapshot technology, which allows users to create point-in-time copies of their data for quick recovery in case of accidental deletion or data corruption.
    6. Remote Access and Mobile Apps: The NAS supports remote access, allowing smart homeowners to access their data and control their devices from anywhere. Infortrend also provides mobile apps for iOS and Android platforms, enabling convenient management and monitoring of the NAS and connected devices.
    7. Energy Efficiency: Infortrend NAS devices are designed with energy efficiency in mind. They incorporate power-saving technologies like disk spin-down and system sleep modes, reducing power consumption and operating costs.

    Overall, the Infortrend JB 324B offers a combination of high storage capacity, scalability, data protection, connectivity options, and energy efficiency, making it well-suited for smart home applications where reliable and secure storage of large amounts of data is essential.

  • How does the NAS Infortrend JB 324B ensure data security and reliability for a smart home system?

    The NAS Infortrend JB 324B ensures data security and reliability for a smart home system through several measures:

    1. Redundant Array of Independent Disks (RAID): The NAS supports various RAID levels (RAID 0, 1, 5, 6, 10, 50, and 60), which provide data redundancy and protection against disk failures. This ensures that even if one or more disks fail, the data remains accessible and intact.
    2. Snapshot Technology: The NAS employs snapshot technology, allowing users to take point-in-time snapshots of their data. Snapshots capture the state of the data at a specific moment, enabling quick recovery in case of accidental file deletion or data corruption.
    3. Data Encryption: The NAS supports AES 256-bit encryption, which ensures that the data stored on the drives is encrypted and protected from unauthorized access. This is crucial for maintaining data confidentiality, especially in a smart home system that may contain sensitive information.
    4. Access Control and User Management: The NAS provides robust access control mechanisms, allowing administrators to define user permissions and access rights. This ensures that only authorized individuals can access and modify the data stored on the NAS, enhancing data security.
    5. Data Integrity Checks: The NAS performs regular data integrity checks to detect and correct any inconsistencies or errors in the stored data. This helps maintain the reliability and accuracy of the data, ensuring that it remains consistent and usable over time.
    6. High Availability: The NAS supports high availability configurations, where multiple NAS units are interconnected to provide redundancy and failover capabilities. In case one NAS unit fails, the others take over seamlessly, ensuring uninterrupted access to the data and minimizing downtime.
    7. Backup and Disaster Recovery: The NAS supports various backup and disaster recovery options, including remote replication, cloud backup, and integration with third-party backup software. These features enable users to create off-site backups and implement comprehensive disaster recovery strategies.

    By implementing these features and technologies, the NAS Infortrend JB 324B ensures that data in a smart home system is secure, protected against failures, and easily recoverable in case of any unforeseen events.

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