Extracting Data from a RAID Disk When NAS Netgear ReadyNAS EDA4000 Does Not Begin: Step-by-Step Guide

Contents

• Why can’t ordinary software tools restore files from RAID?
• How to take hard disks out of the NAS and connect them to a PC?
  • Restoring data with Hetman RAID Recovery
  • Safe recovery from disk images
  • Where are user’s files stored?
  • Comparison of software for RAID recovery

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Netgear also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can improper handling or maintenance of NAS Netgear ReadyNAS EDA4000 device hardware lead to data loss?

Yes, improper handling or maintenance of the NAS Netgear ReadyNAS EDA4000 device hardware can potentially lead to data loss. Here are a few ways this can happen:

1. Power Failure: If the device is not properly connected to a reliable power source or if there are power surges, it can cause the device to shut down abruptly, potentially resulting in data loss or corruption.
2. Physical Damage: Mishandling the hardware, dropping it, or exposing it to extreme temperatures or moisture can lead to physical damage. This can cause the device to malfunction, leading to data loss.
3. Hard Drive Failure: The NAS device contains multiple hard drives that store the data. If the drives are not properly maintained, such as not replacing faulty drives or not monitoring their health, it can result in data loss if a drive fails.
4. Firmware Updates: If firmware updates are not performed correctly or if incompatible firmware is installed, it can lead to system instability, data corruption, or loss.
5. Improper RAID Configuration: The NAS device uses RAID (redundant array of independent disks) for data redundancy and protection. If the RAID configuration is not set up correctly or if there are errors during configuration changes, it can result in data loss.

To mitigate the risk of data loss, it is important to follow the manufacturer's guidelines for handling and maintaining the NAS device. This includes properly connecting the device to a reliable power source, protecting it from physical damage, regularly monitoring and replacing faulty hard drives, performing firmware updates correctly, and ensuring proper RAID configuration. Additionally, regular backups of the data stored on the NAS device should be maintained to minimize the impact of any potential data loss.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS ReadyNAS EDA4000 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

1. Turn off the storage and disconnect it from the power supply.

   WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

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   How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Netgear ReadyNAS EDA4000. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a Netgear

ReadyNAS EDA4000 has 24 HDD slots, and it supports the following array types:

• RAID 0;
• X-RAID;
• RAID 1;
• RAID 5;
• RAID 6;
• RAID 50;
• RAID 60;
• JBOD;

NAS supports:

• Ext2;
• Ext3;
• Ext4;
• Btrfs;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

• Overwriting during the recovery process;
• Loss resulting from bad sectors;
• User mistakes.

To create an image, do the following:

1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

2. Select the disk in the main window, and choose from the menu Tools – Save Disk. You can select multiple disks to be saved.

3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

   

4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

   

Where are user’s files stored?

The Netgear ReadyNAS EDA4000 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery