- Why can’t ordinary software tools restore files from RAID?
- How to take hard disks out of the NAS and connect them to a PC?
Why can’t ordinary software tools restore files from RAID?
Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.
Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.
Various RAID levels store information in different ways. Additionally, manufacturers like Overland Storage also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.
How can hardware failure lead to data loss in NAS Overland Storage SnapServer 210 devices?
Hardware failure in NAS Overland Storage SnapServer 210 devices can lead to data loss in several ways:
- Hard Drive Failure: The SnapServer 210 typically uses multiple hard drives in a RAID configuration to store data. If one or more of these drives fail, it can result in data loss. The failure could be due to mechanical issues, firmware corruption, or other factors.
- Power Supply Failure: A malfunctioning power supply can cause sudden power outages or fluctuations, which may result in data corruption or loss. It can also damage the internal components of the SnapServer 210, including the hard drives.
- Controller Failure: The controller in the SnapServer 210 manages the storage system and facilitates data access. If the controller fails, it can lead to data inaccessibility or corruption.
- Fan Failure: The SnapServer 210 relies on fans to maintain optimal operating temperatures. If the fans fail, it can cause the device to overheat, potentially damaging the internal components and leading to data loss.
- Network Interface Failure: The SnapServer 210 connects to the network through its network interface. If the interface fails, it can result in the device becoming inaccessible, leading to data loss.
- Firmware or Software Corruption: Hardware failures can sometimes cause firmware or software corruption in the SnapServer 210. This corruption can lead to data loss or inaccessibility.
It is important to regularly back up data stored on NAS devices like the SnapServer 210 to minimize the risk of data loss in case of hardware failure.
How to take hard disks out of the NAS and connect them to a PC?
Although NAS SnapServer 210 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:
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Turn off the storage and disconnect it from the power supply.
WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.
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Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.
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Make sure to mark each hard disk in accordance with how they were installed inside the NAS.
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Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.
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Restoring data with Hetman RAID Recovery
This program recovers data from damaged RAID arrays and is fully compatible with Overland Storage SnapServer 210. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.
How to recover data from a Overland Storage
SnapServer 210 has 4 HDD slots, and it supports the following array types:
- RAID 0;
- RAID 1;
- RAID 5;
- RAID 6;
- JBOD;
- DynamicRAID;
NAS supports:
- exFAT, VFAT, FAT 12 / 16 / 32;
- NTFS / ReFS;
- APFS / HFS+;
- Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
- VMFS / HikvisionFS;
Safe recovery from disk images
This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:
- Overwriting during the recovery process;
- Loss resulting from bad sectors;
- User mistakes.
To create an image, do the following:
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Make sure that you have enough free space to save the image. The image file size usually equals the disk size.
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Select the disk in the main window, and choose from the menu Tools – Save Disk. You can select multiple disks to be saved.
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When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.
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At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.
Where are user’s files stored?
The Overland Storage SnapServer 210 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.
Comparison of software for RAID recovery
| Product | Operating system | License type | RAID controller support | Supported file systems | Virtual RAID controller support | Data recovery from damaged RAID | File preview |
|---|---|---|---|---|---|---|---|
| Hetman RAID Recovery | Windows | Paid | Yes, over 100 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
| DiskInternals RAID Recovery | Windows | Paid | Yes, over 100 controllers | FAT, NTFS, Ext2/3/4, HFS+ | No | Yes | Yes |
| R-Studio | Windows, Mac, Linux | Paid | Yes, over 200 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
| UFS Explorer RAID Recovery | Windows, Mac, Linux | Paid | Yes, over 1,000 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
| EaseUS Data Recovery | Windows | Paid | Yes, over 20 controllers | FAT, NTFS, Ext2/3/4, HFS+ | No | Yes | Yes |
| ReclaiMe Free RAID Recovery | Windows | Free | Yes, over 100 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
Recovering data from a NAS device that has been affected by a power surge or electrical malfunction is possible, but it can be challenging and may require professional assistance. Here are a few steps you can take:
Remember, attempting data recovery on your own can be risky and may further damage the device or data. It's always best to consult with professionals who have experience in dealing with NAS devices and power-related issues.