How to recover data from Overland Storage SnapServer XSR 40 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

Overland Storage SnapServer XSR 40 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from SnapServer XSR 40.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Overland Storage also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can utilizing redundant network connections or link aggregation protocols mitigate data loss risks for NAS Overland Storage SnapServer XSR 40 devices?

Yes, utilizing redundant network connections or link aggregation protocols can help mitigate data loss risks for NAS Overland Storage SnapServer XSR 40 devices. Redundant network connections provide backup paths for data transmission, ensuring that if one connection fails, the data can still be transmitted through another connection. This helps to prevent data loss in case of network failures or link interruptions.

Link aggregation protocols, such as Link Aggregation Control Protocol (LACP) or EtherChannel, combine multiple network connections into a single logical link. This allows for increased bandwidth and redundancy, as well as load balancing across the multiple connections. If one link fails, the data can still be transmitted through the remaining links, reducing the risk of data loss.

By implementing redundant network connections or link aggregation protocols, the SnapServer XSR 40 devices can enhance their reliability and resilience against network failures, minimizing the chances of data loss.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS SnapServer XSR 40 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

Restoring data with Hetman RAID Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Overland Storage SnapServer XSR 40. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

SnapServer XSR 40 has 4 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • JBOD;
  • DynamicRAID;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

Where are user’s files stored?

The Overland Storage SnapServer XSR 40 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3) #

  • If you want to ask a question about data recovery, from NAS SnapServer XSR 40, feel free to leave a comment!

  • Kian Chaloner 9.09.2023 08:51 #

    Is it possible to recover data from a NAS Overland Storage SnapServer XSR 40 device that has been affected by a hardware RAID controller failure?

    • Hetman Software 9.09.2023 09:59 #

      Yes, it is possible to recover data from a NAS device that has been affected by a hardware RAID controller failure, including the Overland Storage SnapServer XSR 40. However, the success of the data recovery process will depend on several factors such as the extent of the hardware failure, the condition of the drives, and the expertise of the data recovery service provider.

      In such cases, it is recommended to contact a professional data recovery service that specializes in NAS devices and RAID arrays. They will have the necessary tools, expertise, and cleanroom facilities to safely recover data from the failed RAID controller or drives. It is important to note that data recovery from a failed RAID system can be a complex and time-consuming process, so it is advisable to seek professional help rather than attempting DIY methods, which may further damage the data or reduce the chances of successful recovery.

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

How does the NAS Overland Storage SnapServer XSR 40 provide backup support for web hosting?

The NAS Overland Storage SnapServer XSR 40 provides backup support for web hosting through its various features and capabilities. Here are some ways it provides backup support:

  1. Data Replication: The SnapServer XSR 40 allows for data replication between multiple devices, which ensures that the web hosting data is backed up and stored in multiple locations. This helps in protecting against data loss or hardware failures.
  2. Snapshot Technology: The NAS device uses snapshot technology to create point-in-time copies of the web hosting data. These snapshots can be scheduled at regular intervals, providing a backup of the data that can be easily restored if needed.
  3. Remote Replication: The SnapServer XSR 40 supports remote replication, allowing for backup copies of the web hosting data to be stored at a remote location. This provides an additional layer of protection against disasters or physical damage to the primary storage location.
  4. RAID Protection: The device supports RAID configurations, which provide redundancy and data protection. By using RAID technology, the SnapServer XSR 40 can distribute data across multiple drives, ensuring that even if one drive fails, the data can still be accessed and recovered.
  5. Backup Software Integration: The NAS device can integrate with popular backup software solutions, allowing for seamless integration and management of backup processes. This ensures that web hosting data can be easily backed up and restored using existing backup infrastructure.

Overall, the NAS Overland Storage SnapServer XSR 40 provides a range of backup features and capabilities to support web hosting environments, ensuring data protection, redundancy, and easy recovery options.

What are the key features and benefits of using the NAS Overland Storage SnapServer XSR 40 as a backup solution for web hosting?

The NAS Overland Storage SnapServer XSR 40 offers several key features and benefits that make it an ideal backup solution for web hosting:

  1. High storage capacity: The SnapServer XSR 40 provides a large storage capacity, allowing web hosting providers to store a significant amount of data. It supports up to 40TB of raw capacity, ensuring ample space for backups.
  2. Scalability: The device is designed to be highly scalable, allowing businesses to expand their storage capacity as their backup needs grow. This scalability ensures that web hosting providers can easily accommodate increasing amounts of data without the need for additional hardware.
  3. Data protection: The SnapServer XSR 40 offers advanced data protection features to ensure the safety and integrity of backups. It supports RAID configurations, including RAID 6, which provides redundancy and protects against data loss in case of drive failures.
  4. High-performance backup: With its powerful hardware and optimized software, the SnapServer XSR 40 enables fast and efficient backups. It supports high-speed connectivity options such as 10GbE, ensuring that backups can be completed quickly and without impacting web hosting performance.
  5. Easy management: The device comes with a user-friendly interface that simplifies backup management. It offers intuitive controls and features, allowing web hosting providers to easily schedule and manage backups, monitor storage usage, and perform other administrative tasks.
  6. Disaster recovery capabilities: The SnapServer XSR 40 supports replication and snapshot features, enabling web hosting providers to create offsite copies of their backups and quickly recover data in case of a disaster or system failure.
  7. Compatibility and integration: The device is compatible with various operating systems and backup software, making it easy to integrate into existing web hosting infrastructures. It supports popular protocols such as NFS, SMB, and iSCSI, ensuring seamless integration with different environments.
  8. Cost-effective solution: The SnapServer XSR 40 offers a cost-effective backup solution for web hosting providers. Its scalability and flexibility allow businesses to optimize their storage resources, reducing the need for additional hardware and minimizing overall costs.

Overall, the NAS Overland Storage SnapServer XSR 40 provides a reliable, scalable, and feature-rich backup solution for web hosting, ensuring data protection, high performance, and ease of management.

How does the NAS Overland Storage SnapServer XSR 40 ensure data security and reliability when used as a backup system for web hosting?

The NAS Overland Storage SnapServer XSR 40 ensures data security and reliability when used as a backup system for web hosting through various features and functionalities. Here are some ways it achieves this:

  1. Redundant Storage: The SnapServer XSR 40 provides redundant storage options such as RAID (Redundant Array of Independent Disks) configurations. RAID protects against disk failures by distributing data across multiple drives, ensuring data availability even if a drive fails.
  2. Snapshot Technology: The SnapServer XSR 40 uses snapshot technology to create point-in-time copies of data. These snapshots can be scheduled at regular intervals, providing a quick and efficient way to recover data in case of accidental deletion or corruption.
  3. Replication and Mirroring: The NAS system supports data replication and mirroring, allowing backup copies of data to be stored on separate devices or at remote locations. This ensures that data is protected even in the event of a disaster or system failure.
  4. Encryption: The SnapServer XSR 40 supports data encryption to protect sensitive information during transmission and storage. It uses industry-standard protocols like SSL/TLS to secure data transfers and AES encryption for data at rest.
  5. Access Control and Authentication: The NAS system offers robust access control mechanisms, allowing administrators to define user permissions and restrict access to specific files or folders. It also supports various authentication methods like LDAP, Active Directory, and integration with existing user management systems.
  6. Data Integrity Checks: The SnapServer XSR 40 performs regular data integrity checks to identify and correct any errors or inconsistencies in stored data. This ensures the reliability and accuracy of the backup data.
  7. Scalability and High Availability: The NAS system is designed to scale as per the growing backup requirements of web hosting. It supports expansion units and clustering to increase storage capacity and provide high availability.
  8. Monitoring and Alerting: The SnapServer XSR 40 includes monitoring and alerting features that notify administrators of any potential issues or failures. This allows proactive measures to be taken to address problems and ensure continuous data protection.

By incorporating these features, the NAS Overland Storage SnapServer XSR 40 provides a secure and reliable backup system for web hosting, ensuring data integrity, availability, and protection against various threats.