Data Recovery Best Practices for a Failed NAS Promise FileCruiser VR2600 RAID Configuration

Recovering data from a failed ⭐ NAS RAID array? Use these best practices for RAID level understanding, data redundancy, and selecting effective recovery software.

Data Recovery Best Practices for a Failed NAS Promise FileCruiser VR2600 RAID Configuration

Promise FileCruiser VR2600 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from FileCruiser VR2600.

Data Recovery Best Practices for a Failed NAS Promise FileCruiser VR2600 RAID Configuration

RAID Recovery™ 2.6
Recover data from damaged RAID arrays inaccessible from a computer.
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Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Promise also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any specific factors to consider when choosing a NAS Promise FileCruiser VR2600 device to minimize data loss risks?

Yes, there are several factors to consider when choosing a NAS Promise FileCruiser VR2600 device to minimize data loss risks. Here are some key factors:

  1. Redundancy: Look for a NAS device that supports RAID (Redundant Array of Independent Disks) configurations. RAID provides data redundancy by distributing data across multiple hard drives, ensuring that if one drive fails, the data can be recovered from the remaining drives.
  2. Backup and Recovery: Consider a NAS device that offers built-in backup and recovery features. This could include options for scheduled backups, incremental backups, and the ability to restore data easily in case of accidental deletion or hardware failure.
  3. Data Protection Features: Look for NAS devices that offer advanced data protection features like snapshotting, which allows you to take point-in-time copies of your data. This can be useful in case of data corruption or accidental modifications, as you can roll back to a previous snapshot.
  4. Scalability: Consider the scalability options of the NAS device. If your data storage needs are expected to grow over time, choose a device that allows for easy expansion by adding more hard drives or connecting additional storage units.
  5. Power Protection: Ensure that the NAS device has built-in power protection features like an uninterruptible power supply (UPS) support. This can help protect against data loss due to power outages or surges.
  6. Data Encryption: If data security is a concern, choose a NAS device that supports data encryption. This ensures that your data is protected even if the hard drives are stolen or accessed by unauthorized individuals.
  7. User Access Control: Look for NAS devices that offer robust user access control features. This allows you to define user permissions and restrict access to specific files or folders, reducing the risk of accidental or unauthorized data deletion.
  8. Compatibility and Support: Ensure that the NAS device is compatible with your operating system and network infrastructure. Additionally, consider the reputation and support provided by the manufacturer, as timely firmware updates and technical support can help mitigate data loss risks.

By considering these factors, you can choose a NAS Promise FileCruiser VR2600 device that provides the necessary features to minimize data loss risks and ensure the safety of your data.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS FileCruiser VR2600 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Promise FileCruiser VR2600. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Promise

How to recover data from a Promise

FileCruiser VR2600 has 16 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 1E;
  • RAID 3;
  • RAID 5;
  • RAID 6;
  • RAID 30;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Promise FileCruiser VR2600 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS FileCruiser VR2600, feel free to leave a comment!
  • Denis Freeland
    Denis Freeland 7.09.2023 09:46 #
    Is it possible to recover data from a NAS Promise FileCruiser VR2600 device that has been physically damaged by a fall or impact?
    • Hetman Software
      Hetman Software 7.09.2023 09:59 #

      Recovering data from a physically damaged NAS device can be challenging and may require professional assistance. The possibility of data recovery depends on the extent and nature of the damage. If the hard drives inside the NAS are not severely damaged, it might be possible to recover the data by removing the drives and connecting them to a computer using a SATA-to-USB adapter or a compatible NAS enclosure. However, if the drives are damaged or if there are other internal components affected, data recovery becomes more difficult and may require specialized equipment and expertise. In such cases, it is recommended to contact a professional data recovery service to assess the situation and determine the best course of action.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How does the NAS Promise FileCruiser VR2600 ensure secure internet access for users?

    The NAS Promise FileCruiser VR2600 ensures secure internet access for users through several features and mechanisms:

    1. VPN Support: The VR2600 supports Virtual Private Network (VPN) protocols, allowing users to establish secure connections over the internet. VPNs encrypt the data transmitted between the user's device and the VR2600, ensuring privacy and security.
    2. Firewall Protection: The VR2600 includes a built-in firewall that monitors and filters incoming and outgoing network traffic. It helps to block unauthorized access attempts and protects against various types of cyber threats.
    3. Intrusion Detection and Prevention System (IDPS): The VR2600 incorporates an IDPS that detects and prevents network attacks, such as denial-of-service (DoS) attacks, malware, and intrusion attempts. It actively monitors the network traffic for suspicious activities and takes necessary actions to mitigate potential threats.
    4. Content Filtering: The VR2600 offers content filtering capabilities, allowing administrators to control and restrict access to specific websites or content categories. This feature helps to prevent users from accessing malicious or inappropriate websites that may compromise security.
    5. Secure Remote Access: The VR2600 supports secure remote access methods, such as Secure Shell (SSH) and Secure File Transfer Protocol (SFTP). These protocols encrypt the remote connections, ensuring that data transmitted between the user and the VR2600 remains confidential and protected.
    6. User Authentication and Access Control: The VR2600 supports various authentication methods, including username/password, RADIUS, and LDAP. It allows administrators to set up user accounts with specific access privileges, ensuring that only authorized users can access network resources.
    7. Security Updates and Patches: The VR2600 receives regular firmware updates and security patches from the manufacturer. These updates address any identified vulnerabilities or weaknesses, ensuring that the device remains secure and protected against emerging threats.

    By combining these security features, the NAS Promise FileCruiser VR2600 provides a robust and secure internet access solution for users, protecting their data and network from potential cyber threats.

  • What are the key features and benefits of using the NAS Promise FileCruiser VR2600 for internet access?

    The NAS Promise FileCruiser VR2600 offers several key features and benefits for internet access:

    1. High-speed internet connectivity: The VR2600 supports Gigabit Ethernet and 802.11ac Wi-Fi, providing fast and reliable internet access for multiple devices simultaneously.
    2. Dual-WAN support: The device allows for dual-WAN (Wide Area Network) connections, enabling load balancing and failover for uninterrupted internet connectivity. This is especially useful for businesses or homes with multiple internet service providers.
    3. VPN server and client: The VR2600 includes built-in VPN (Virtual Private Network) support, allowing users to securely access their home or office network from anywhere. It also supports VPN client functionality to connect to external VPN services.
    4. Advanced security features: With integrated firewall and intrusion prevention system (IPS), the VR2600 ensures network security by detecting and preventing unauthorized access or malicious activities. It also supports content filtering to block specific websites or types of content.
    5. File sharing and storage: The VR2600 includes a built-in NAS (Network-Attached Storage) feature, allowing users to store and access files over the network. This eliminates the need for separate file servers and enables easy file sharing among devices.
    6. Mobile app support: The device offers mobile apps for iOS and Android platforms, enabling remote access and management of the network settings, file sharing, and other features.
    7. Quality of Service (QoS): The VR2600 supports QoS functionality, allowing users to prioritize internet traffic based on their requirements. This ensures smooth and uninterrupted performance for critical applications such as video streaming or online gaming.
    8. Easy setup and management: The VR2600 features a user-friendly web interface for easy setup and configuration. It also supports automatic firmware updates, ensuring the device remains up-to-date with the latest features and security patches.

    Overall, the NAS Promise FileCruiser VR2600 provides reliable and secure internet access with advanced features like dual-WAN support, VPN capabilities, file sharing, and robust security measures. It is suitable for both home and small business environments.

  • Can you provide examples of industries or businesses that have successfully implemented the NAS Promise FileCruiser VR2600 for their internet access needs?

    While I cannot provide specific examples of businesses that have implemented the NAS Promise FileCruiser VR2600 for their internet access needs, I can mention some industries where such network-attached storage (NAS) devices are commonly utilized. The FileCruiser VR2600 can be beneficial for businesses in various sectors, including:

    1. Small and medium-sized businesses (SMBs): The VR2600 can serve as a cost-effective solution for SMBs that require reliable and secure internet access for their daily operations.
    2. Education sector: Schools, colleges, and universities can implement the VR2600 to provide internet access to students, faculty, and staff. It can also facilitate file sharing and collaboration among different departments.
    3. Healthcare: Hospitals, clinics, and medical practices often require robust internet access for managing patient records, communicating with other healthcare providers, and accessing medical resources. The VR2600 can ensure secure and efficient internet connectivity in such environments.
    4. Hospitality industry: Hotels, resorts, and other hospitality businesses rely on internet access for guest services, online bookings, and administrative tasks. The VR2600 can provide reliable connectivity for both guests and staff.
    5. Creative agencies: Advertising firms, graphic design studios, and media companies often deal with large file sizes and require efficient file sharing and storage solutions. The VR2600 can offer high-speed internet access and centralized file management.
    6. Financial institutions: Banks, credit unions, and financial service providers need secure and uninterrupted internet access for online banking, customer transactions, and data storage. The VR2600 can provide reliable connectivity and data protection.
    7. Manufacturing and logistics: Industries involved in manufacturing, warehousing, and logistics often require internet access for inventory management, supply chain operations, and communication. The VR2600 can ensure connectivity in such environments.

    Remember, these are just general examples, and it is essential to evaluate specific business requirements before implementing any networking solution.

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