How to recover data from Promise Pegasus J2-256G NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Promise Pegasus J2-256G

Promise Pegasus J2-256G NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Pegasus J2-256G.

How to recover data from NAS Promise Pegasus J2-256G

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Promise also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can virtualization technologies impact data loss risks in NAS Promise Pegasus J2-256G devices?

Yes, virtualization technologies can potentially impact data loss risks in NAS Promise Pegasus J2-256G devices.

Virtualization allows for the creation of virtual machines (VMs) that can run multiple operating systems and applications on a single physical server. By utilizing virtualization, it is possible to isolate and protect data within individual VMs, reducing the risk of data loss.

Here are a few ways virtualization can impact data loss risks in NAS Promise Pegasus J2-256G devices:

  1. Improved data protection: Virtualization allows for the implementation of advanced data protection mechanisms such as snapshots, replication, and backup. These features can help in recovering data in case of accidental deletion, hardware failures, or other data loss scenarios.
  2. Enhanced security: Virtualization enables the implementation of security measures like access controls, encryption, and firewalls at the VM level. This can help protect data from unauthorized access and mitigate the risks of data breaches or data loss due to security vulnerabilities.
  3. High availability: Virtualization technologies often provide features like high availability and fault tolerance, which can minimize downtime and ensure data availability. In the event of a hardware failure, virtualization platforms can automatically migrate VMs to healthy hosts, reducing the risk of data loss.
  4. Disaster recovery: Virtualization allows for the creation of off-site backups and disaster recovery solutions. By replicating VMs and their data to remote locations, organizations can ensure that their data is protected in the event of a catastrophic event or site failure.

It is important to note that while virtualization technologies can help mitigate data loss risks, they should not be considered as a standalone solution. It is still crucial to implement proper backup strategies, regularly test data recovery procedures, and maintain appropriate security measures to ensure data protection.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Pegasus J2-256G can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Promise Pegasus J2-256G. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a Promise

How to recover data from a Promise

Pegasus J2-256G has 2 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Promise Pegasus J2-256G network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Pegasus J2-256G, feel free to leave a comment!
  • Albert Leggott
    Albert Leggott 7.09.2023 06:46 #
    How to recover data from NAS Promise Pegasus J2-256G?
    • Hetman Software
      Hetman Software 7.09.2023 07:59 #

      To recover data from a Promise Pegasus J2-256G NAS, you can follow these steps:

      1. Disconnect the NAS device from the power source and remove the hard drives from the enclosure.
      2. Connect the hard drives to a computer using a SATA to USB adapter or an external hard drive enclosure.
      3. Download and install data recovery software such as EaseUS Data Recovery Wizard, Disk Drill, or Recuva.
      4. Launch the data recovery software and select the connected hard drives as the target for scanning.
      5. Start the scanning process and wait for the software to analyze the drives and locate the recoverable files.
      6. Once the scan is complete, preview the found files and select the ones you want to recover.
      7. Choose a location on your computer or an external storage device to save the recovered files. It is recommended to choose a different drive than the one you are recovering from to avoid overwriting data.
      8. Start the recovery process and wait for the software to restore the selected files.
      9. After the recovery is complete, safely eject the hard drives from the computer and reassemble them back into the Promise Pegasus J2-256G NAS.
      10. Reconnect the NAS device to power and check if the recovered files are accessible.

      Note: If the data recovery software is unable to detect the hard drives or recover the files, it is recommended to seek professional data recovery services.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • The NAS Promise Pegasus J2-256G offers several key features and benefits that make it an ideal choice for central storage in a small business or home network:

    1. High Capacity: With a storage capacity of 256GB, the Pegasus J2-256G provides ample space to store and manage large amounts of data, including documents, multimedia files, and backups.
    2. Fast Performance: The Pegasus J2-256G utilizes Thunderbolt technology, enabling lightning-fast data transfer speeds. This ensures quick access to files and reduces waiting time when accessing or transferring data.
    3. RAID Protection: The Pegasus J2-256G supports RAID 0, 1, and JBOD configurations, allowing users to choose the level of data protection and performance they require. RAID 0 offers enhanced performance, RAID 1 provides data redundancy, and JBOD enables individual drive access.
    4. Scalability: The Pegasus J2-256G is expandable, allowing users to add additional storage capacity as their needs grow. This scalability ensures that the storage solution can adapt to the changing requirements of a small business or home network.
    5. Easy Setup and Management: Setting up and managing the Pegasus J2-256G is straightforward, thanks to its user-friendly interface and intuitive software. The system can be easily configured and monitored, making it convenient for non-technical users.
    6. Data Protection: The Pegasus J2-256G offers various data protection features, including built-in hardware RAID, which safeguards against data loss in case of drive failure. Additionally, the system supports Time Machine backup for Mac users, ensuring data integrity and recovery options.
    7. Energy Efficiency: The Pegasus J2-256G is designed to be energy-efficient, consuming minimal power while delivering high performance. This not only reduces operational costs but also contributes to a greener and more sustainable environment.
    8. Versatility: The Pegasus J2-256G is compatible with both Mac and Windows systems, making it suitable for a wide range of users. Its versatility allows it to seamlessly integrate into existing network environments without compatibility issues.

    Overall, the NAS Promise Pegasus J2-256G provides high capacity, fast performance, data protection, and scalability, making it an excellent choice for central storage in small businesses or home networks.

  • How does the NAS Promise Pegasus J2-256G ensure data security and reliability when used as central storage for multiple devices?

    The NAS Promise Pegasus J2-256G is primarily designed as a portable storage solution rather than a dedicated database server. However, it can still be used as a storage device for database servers in certain scenarios.

    In terms of performance, the Pegasus J2-256G utilizes solid-state drive (SSD) technology, which offers faster data access and transfer speeds compared to traditional hard disk drives (HDDs). This can result in improved database read and write performance, reducing latency and improving overall responsiveness.

    However, it's important to note that the Pegasus J2-256G is a relatively small storage solution with a maximum capacity of 256GB. This may limit its suitability for larger database environments that require significant storage space.

    When compared to other similar storage solutions, the Pegasus J2-256G may not offer the same level of scalability or advanced features specifically designed for database server deployments. Dedicated database servers often include features like RAID configurations, redundant power supplies, and high-speed networking capabilities to ensure optimal performance and data reliability.

    Overall, while the Pegasus J2-256G can provide improved performance compared to HDD-based storage solutions, it may not be the most suitable choice for demanding database server environments. It is more commonly used as a portable storage solution for individuals or small-scale data storage needs.

  • What are the potential limitations or challenges of using the NAS Promise Pegasus J2-256G as a database server, and how can they be mitigated?

    The NAS Promise Pegasus J2-256G is primarily designed as a portable storage device rather than a database server. However, if you intend to use it as a database server, there are several potential limitations and challenges to consider:

    1. Limited storage capacity: The Pegasus J2-256G has a maximum storage capacity of 256GB, which may not be sufficient for hosting a large database. This limitation can be mitigated by using external storage options or considering alternative database server solutions with higher storage capacities.
    2. Performance limitations: The Pegasus J2-256G utilizes Thunderbolt connectivity, which may not offer the same performance as dedicated server hardware. It may struggle to handle high volumes of database transactions or concurrent users. To mitigate this, consider optimizing the database design, implementing caching mechanisms, or exploring other server options with better performance.
    3. Lack of redundancy: The Pegasus J2-256G is a single-drive storage device, meaning there is no built-in redundancy or fault tolerance. If the drive fails, it can result in data loss and downtime. To address this, regular backups and redundancy measures should be implemented, such as setting up a backup server or utilizing a RAID system.
    4. Limited scalability: As the Pegasus J2-256G is a standalone device, it may not be easily scalable to handle increasing database demands. If your database requirements grow, you may need to consider alternative server solutions that offer better scalability options.
    5. Limited connectivity options: The Pegasus J2-256G primarily supports Thunderbolt connectivity, which may limit its compatibility with certain server configurations or network setups. Ensure that your database server environment is compatible with Thunderbolt or consider using adapters to connect to other interfaces.
    6. Lack of server-specific features: The Pegasus J2-256G lacks server-specific features like remote management interfaces, redundant power supplies, or enterprise-grade hardware. These features are essential for maintaining and managing a reliable database server. Consider using dedicated server hardware or cloud-based database services that offer these features.

    In summary, while the NAS Promise Pegasus J2-256G can be used as a makeshift database server, it has inherent limitations in terms of storage capacity, performance, redundancy, scalability, and server-specific features. To mitigate these challenges, consider implementing alternative solutions that are specifically designed for database server requirements.

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