How to recover data from Promise Vess A2330 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Promise Vess A2330

Promise Vess A2330 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Vess A2330.

How to recover data from NAS Promise Vess A2330

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Promise also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can natural disasters such as floods or fires result in data loss for NAS Promise Vess A2330 devices?

Yes, natural disasters such as floods or fires can result in data loss for NAS Promise Vess A2330 devices. These devices are physical storage systems that can be affected by physical damage caused by such disasters. If the device is submerged in water or exposed to fire, the internal components may get damaged, leading to data loss. Additionally, power outages or electrical surges caused by natural disasters can also damage the device and result in data loss. It is always recommended to have proper backup and disaster recovery plans in place to mitigate the risk of data loss in such situations.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Vess A2330 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Promise Vess A2330. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Promise

How to recover data from a Promise

Vess A2330 has 6 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 1E;
  • RAID 3;
  • RAID 5;
  • RAID 6;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Promise Vess A2330 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

Feedback

We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Vess A2330, feel free to leave a comment!
  • Claire Legge-Bourke
    Claire Legge-Bourke 7.09.2023 19:53 #
    Is it possible to recover data from a NAS Promise Vess A2330 device that has undergone a firmware update?
    • Hetman Software
      Hetman Software 7.09.2023 20:59 #

      It is possible to recover data from a NAS device that has undergone a firmware update, but it depends on the specific circumstances and the actions taken during the update process.

      If the firmware update process was successful and did not cause any data loss or corruption, then the data should still be accessible on the NAS device after the update. In this case, you should be able to access the data as you normally would.

      However, if the firmware update process caused data loss or corruption, the chances of data recovery will depend on several factors. These factors include the extent of the data loss or corruption, the availability of backups, and the specific data recovery techniques used.

      In general, it is always recommended to have a backup of important data before performing any firmware updates or system changes. This ensures that even if something goes wrong during the update process, you still have a copy of your data that can be restored.

      If you have experienced data loss or corruption after a firmware update on your NAS Promise Vess A2330 device, it is advisable to contact a professional data recovery service. They will have the expertise and tools required to assess the situation and attempt to recover your data.

Post comment
User
Leave a reply
Your email address will not be published. Required fields are marked *

Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

Share

Questions and answers

  • What are the key advantages of using a NAS Promise Vess A2330 over traditional external hard drives for data storage and backup?

    There are several key advantages of using a NAS Promise Vess A2330 over traditional external hard drives for data storage and backup:

    1. Scalability: NAS (Network Attached Storage) systems like the Promise Vess A2330 offer greater scalability compared to external hard drives. You can easily add more storage capacity by simply attaching additional hard drives to the NAS system. This allows for future expansion without the need to purchase multiple external hard drives.
    2. Centralized storage: NAS systems provide a centralized storage solution where multiple users or devices can access and share files simultaneously. This eliminates the need for each user to have their own external hard drive and simplifies file management.
    3. Data redundancy and protection: The Promise Vess A2330 NAS system supports RAID (Redundant Array of Independent Disks) configurations, which provide data redundancy and protection against hard drive failures. In the event of a drive failure, the data can be rebuilt from the redundant information stored on other drives, ensuring data integrity and minimizing downtime.
    4. Access from anywhere: NAS systems can be accessed over a network, allowing users to access their files from anywhere with an internet connection. This is particularly useful for remote or distributed teams who need to collaborate on files or access their data while on the go.
    5. Advanced features: NAS systems often come with advanced features such as data deduplication, compression, and encryption. These features help optimize storage space, increase data transfer speeds, and enhance data security respectively.
    6. Automated backups: NAS systems typically offer built-in backup and synchronization capabilities. You can set up automatic backups of your important data to the NAS, ensuring that your files are regularly backed up without manual intervention.
    7. File sharing and collaboration: NAS systems provide easy file sharing and collaboration capabilities. You can create shared folders, control access permissions, and collaborate on files with other users or teams, making it ideal for small businesses or workgroups.

    Overall, the Promise Vess A2330 NAS offers greater flexibility, scalability, data protection, and collaboration features compared to traditional external hard drives, making it a more advanced and efficient solution for data storage and backup.

  • How does the NAS Promise Vess A2330 enhance data security and accessibility compared to regular external hard drives?

    The NAS Promise Vess A2330 offers several features that enhance data security and accessibility compared to regular external hard drives:

    1. Network Attached Storage (NAS): The Vess A2330 is a NAS device, which means it connects to your network and allows multiple users to access and share data simultaneously. This eliminates the need for physically connecting and disconnecting external hard drives, making data more accessible to authorized users.
    2. RAID Technology: The Vess A2330 supports RAID (Redundant Array of Independent Disks) configurations, which provide data redundancy and protection against drive failures. By using RAID, the NAS device can automatically duplicate data across multiple drives, ensuring that if one drive fails, the data remains accessible and secure.
    3. Data Encryption: The Vess A2330 supports hardware-based encryption, which ensures that your data is protected from unauthorized access. Data is encrypted before it is written to the drives and decrypted when accessed, providing an additional layer of security.
    4. User Access Control: The NAS device allows administrators to set up user accounts and assign specific access privileges to different users or user groups. This ensures that only authorized individuals can access specific files or folders, enhancing data security and preventing unauthorized access.
    5. Remote Access: The Vess A2330 supports remote access, allowing users to access their data from anywhere with an internet connection. This feature enables employees to work remotely and access important files, enhancing accessibility while maintaining data security through secure remote access protocols.
    6. Scalability and Expandability: The Vess A2330 offers scalability by allowing additional drives to be added to the NAS device, increasing storage capacity as needed. This eliminates the need to purchase multiple external hard drives and simplifies data management.

    In summary, the NAS Promise Vess A2330 enhances data security and accessibility compared to regular external hard drives through features such as RAID technology, data encryption, user access control, remote access, and scalability. These features provide better protection against data loss, unauthorized access, and enable easy and secure sharing of data within a network.

  • In what ways does the NAS Promise Vess A2330 offer greater scalability and flexibility for data storage needs compared to traditional external hard drives?

    The NAS Promise Vess A2330 offers greater scalability and flexibility for data storage needs compared to traditional external hard drives in several ways:

    1. Storage Capacity: The NAS Promise Vess A2330 is a network-attached storage (NAS) solution that provides higher storage capacity compared to traditional external hard drives. It can accommodate multiple hard drives or solid-state drives (SSDs) in a single enclosure, allowing for storage expansion as needed. This scalability enables businesses to store and manage larger amounts of data without the need for multiple external drives.
    2. RAID Support: The Vess A2330 supports RAID (Redundant Array of Independent Disks) configurations, which provide data redundancy and improved performance. RAID allows for data to be distributed across multiple drives, ensuring that if one drive fails, the data remains accessible. This feature is not available in traditional external hard drives and adds an extra layer of data protection and reliability.
    3. Centralized Data Management: The Vess A2330 is designed to be connected to a network, allowing multiple users to access and share data simultaneously. This centralized data management eliminates the need for individual external drives for each user, making it easier to collaborate and share files across the organization. It also provides better control and security over the stored data.
    4. Advanced Data Protection Features: The Vess A2330 offers advanced data protection features such as snapshot technology, which enables users to take point-in-time copies of data for backup and recovery purposes. It also supports data deduplication and compression techniques, optimizing storage utilization and reducing the overall storage footprint.
    5. Scalability and Expansion Options: The Vess A2330 can be easily expanded by adding additional drive enclosures or by upgrading the existing drives to higher capacity ones. This flexibility allows businesses to start with a smaller storage capacity and scale up as their data storage needs grow over time. Traditional external hard drives typically have fixed storage capacities and cannot be expanded.
    6. Integration with IT Infrastructure: The Vess A2330 is designed to seamlessly integrate with existing IT infrastructure, supporting various protocols such as NFS (Network File System), SMB (Server Message Block), iSCSI (Internet Small Computer System Interface), and more. This integration enables smoother integration into existing network environments and simplifies data management processes.

    Overall, the NAS Promise Vess A2330 provides a more scalable and flexible solution for data storage needs compared to traditional external hard drives, offering higher storage capacities, advanced data protection features, centralized data management, and seamless integration with existing IT infrastructure.

Hello! This is AI-based Hetman Software virtual assistant, and it will answer any of your questions right away.
Start Chat