What to Do When Your NAS QNAP GM-1000 RAID Array Breaks: Steps to Take for Recovery

Your ⭐ NAS RAID array broke? Here’s how to recover your data and restore your system to full operation.

What to Do When Your NAS QNAP GM-1000 RAID Array Breaks: Steps to Take for Recovery

QNAP GM-1000 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from GM-1000.

What to Do When Your NAS QNAP GM-1000 RAID Array Breaks: Steps to Take for Recovery

RAID Recovery™ 2.6
Recover data from damaged RAID arrays inaccessible from a computer.
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Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can improper configuration of network settings or IP addresses result in data loss on NAS QNAP GM-1000 devices?

Yes, improper configuration of network settings or IP addresses can result in data loss on NAS QNAP GM-1000 devices. If the network settings or IP addresses are not properly configured, the NAS device may not be accessible on the network, leading to potential data loss or inaccessibility of the stored data. It is important to ensure that the network settings and IP addresses are correctly configured to prevent any data loss or connectivity issues.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS GM-1000 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP GM-1000. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a QNAP

How to recover data from a QNAP

GM-1000 has 20 HDD slots, and it supports the following array types:

  • RAID 50;
  • RAID 60;
  • RAID 6;
  • RAID 5;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • exFAT;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP GM-1000 network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS GM-1000, feel free to leave a comment!
  • Tregonwell Bellingham
    Tregonwell Bellingham 15.09.2023 02:54 #
    Are there any specific backup software recommended for data recovery from NAS QNAP GM-1000 devices?
    • Hetman Software
      Hetman Software 15.09.2023 03:59 #

      Yes, there are several backup software options that are recommended for data recovery from QNAP NAS GM-1000 devices. Some popular choices are:

      1. Acronis True Image: Acronis True Image is a comprehensive backup software that supports QNAP NAS devices. It offers features like full system image backups, file-level backups, and even cloud backups.
      2. EaseUS Todo Backup: EaseUS Todo Backup is another reliable backup software that supports QNAP NAS devices. It allows you to create full backups, incremental backups, and schedule automatic backups.
      3. AOMEI Backupper: AOMEI Backupper is a user-friendly backup software that supports QNAP NAS devices. It offers features like system backup, file backup, disk backup, and even clone functionality.
      4. Synology Active Backup: Synology Active Backup is a backup solution specifically designed for Synology NAS devices, but it also supports QNAP NAS devices. It provides features like backup for virtual machines, file-level backups, and even cross-platform backups.

      It's important to note that the compatibility and functionality of these software may vary, so it's recommended to check the specific requirements and features of each software before making a choice.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and specifications of the NAS QNAP GM-1000 that make it suitable for game console storage and management?

    The NAS QNAP GM-1000 is specifically designed for game console storage and management, offering several key features and specifications that make it suitable for this purpose. Some of these include:

    1. High-Speed Performance: The GM-1000 is equipped with a powerful Intel processor and up to 32GB of RAM, providing fast and efficient performance for storing and managing games.
    2. Large Storage Capacity: It supports up to four 3.5-inch SATA hard drives, allowing for a significant amount of storage space to store numerous games, updates, and downloadable content.
    3. RAID Support: The NAS supports various RAID configurations, such as RAID 0, 1, 5, 6, and 10, offering data redundancy and protection against drive failures.
    4. Multiple Connectivity Options: It features multiple USB 3.2 Gen 2 ports, HDMI output, and dual 2.5GbE ports, enabling seamless connectivity with game consoles, PCs, and other devices.
    5. SSD Caching: The GM-1000 supports SSD caching, which enhances the overall performance by accelerating data access and reducing latency.
    6. QTS Operating System: QNAP's QTS operating system empowers users with a user-friendly interface, allowing easy setup, management, and organization of game files and data.
    7. App Center: The NAS comes with an App Center that offers a wide range of applications, including multimedia, backup, security, and gaming-specific apps, enhancing the gaming experience.
    8. Remote Access and Streaming: Users can access their game library remotely using QNAP's myQNAPcloud service, allowing them to play games on the go or stream them to compatible devices.
    9. Expandability: The GM-1000 supports expansion units, enabling users to increase storage capacity as their game library grows.
    10. Data Protection and Backup: QNAP provides various backup solutions, including snapshots, hybrid backup sync, and RTRR, ensuring data integrity and protection against accidental deletion or hardware failures.

    These features and specifications make the NAS QNAP GM-1000 an ideal choice for game console storage and management, offering high performance, ample storage, data protection, and convenient access to game libraries.

  • How does the NAS QNAP GM-1000 enhance the gaming experience by providing seamless storage, backup, and multimedia streaming capabilities for game consoles?

    The NAS QNAP GM-1000 enhances the gaming experience by providing seamless storage, backup, and multimedia streaming capabilities for game consoles in several ways:

    1. Storage Expansion: The GM-1000 acts as a network-attached storage (NAS) device, allowing gamers to expand their console's storage capacity. With its high-capacity hard drives, it provides ample space to store a large number of games, downloadable content (DLC), patches, and updates. This ensures gamers have sufficient storage to install and play their favorite games without worrying about running out of space.
    2. Backup and Recovery: The GM-1000 offers backup and recovery features, allowing gamers to safeguard their game data. It can automatically back up game saves, profiles, and other important data from the console. In case of a console failure or data loss, gamers can easily restore their saved progress and continue playing without any interruptions.
    3. Multimedia Streaming: The GM-1000 supports multimedia streaming capabilities, enabling gamers to enjoy their favorite movies, TV shows, music, and photos on their consoles. It can store and stream media content to multiple devices simultaneously, allowing gamers to access their media library from anywhere within their home network. This eliminates the need for separate storage devices and provides a seamless multimedia experience.
    4. Remote Access and Sharing: The GM-1000 allows gamers to access their stored game data and multimedia content remotely. With QNAP's mobile apps, gamers can access their NAS from their smartphones or tablets, even when they are away from home. This feature enables gamers to share their game progress, screenshots, and videos with friends, enhancing the social aspect of gaming.
    5. Performance and Speed: The GM-1000 is designed to provide fast and reliable performance. It supports high-speed data transfer protocols, such as Gigabit Ethernet and USB 3.0, ensuring quick access to stored games and multimedia content. This helps reduce load times and provides a smooth gaming experience.

    Overall, the NAS QNAP GM-1000 enhances the gaming experience by offering expanded storage, backup and recovery options, multimedia streaming capabilities, remote access, and improved performance. It provides gamers with a centralized and convenient solution for managing their game data and multimedia content, ultimately enhancing their gaming experience.

  • Can you provide examples of popular game consoles that are compatible with the NAS QNAP GM-1000, and explain how it optimizes storage and performance for these gaming platforms?

    The NAS QNAP GM-1000 is a gaming-centric network-attached storage device that is compatible with various popular game consoles. While it does not directly optimize storage and performance for gaming platforms, it offers features that enhance the overall gaming experience. Here are a few examples:

    1. PlayStation 4 and PlayStation 5: The QNAP GM-1000 can function as a centralized storage hub for PlayStation consoles. It allows users to store game installations, updates, and backups on the NAS, freeing up space on the console's internal storage. This ensures that gamers can maintain a larger library of games without worrying about limited storage capacities.
    2. Xbox One and Xbox Series X/S: Similar to PlayStation consoles, the QNAP GM-1000 can be used as an external storage solution for Xbox consoles. By connecting the NAS, gamers can store games, downloadable content, and media files on the device, expanding the available storage on their consoles. This enables players to have a vast collection of games readily accessible without worrying about running out of space.
    3. Nintendo Switch: While the Nintendo Switch does not support external storage, the GM-1000 can still be beneficial for Switch owners. It allows users to store game backups, screenshots, videos, and other media files, ensuring that valuable game data is safely backed up. Additionally, the NAS can act as a media server, allowing users to stream videos, music, and photos to their Switch or other devices within the network.

    In terms of optimizing storage and performance, the QNAP GM-1000 offers features like RAID configurations, SSD caching, and high-speed network connectivity. RAID configurations (such as RAID 0, 1, 5, 6, or 10) enable data redundancy and protection against drive failures. SSD caching can enhance read and write speeds, improving overall performance when accessing frequently used files or games. The GM-1000 also supports high-speed Ethernet connections, ensuring fast data transfer rates between the NAS and gaming consoles.

    Overall, the QNAP GM-1000 provides a convenient and centralized storage solution for game consoles, allowing gamers to expand their storage capacities, back up valuable data, and enjoy a seamless gaming experience.

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