NAS QNAP REXP-1000 Pro Data Recovery in Home Conditions: Key Features

Has your NAS QNAP REXP-1000 Pro suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

NAS QNAP REXP-1000 Pro Data Recovery in Home Conditions: Key Features

QNAP REXP-1000 Pro NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an REXP-1000 Pro. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

NAS QNAP REXP-1000 Pro Data Recovery in Home Conditions: Key Features

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like QNAP often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Can device firmware rollback or downgrading impact data loss risks for NAS QNAP REXP-1000 Pro devices?

Rolling back or downgrading the firmware of a NAS QNAP REXP-1000 Pro device can potentially increase the risk of data loss. Firmware updates often include important bug fixes, security patches, and performance improvements. By rolling back or downgrading the firmware, you may be exposing your device to known vulnerabilities or issues that have been addressed in the latest firmware version.

It is always recommended to keep your device's firmware up to date to ensure optimal performance and security. However, if you still decide to proceed with a firmware rollback or downgrade, it is crucial to back up all your data before making any changes. This way, if any issues arise during the process, you can restore your data from the backup to minimize the risk of data loss.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS REXP-1000 Pro can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with QNAP REXP-1000 Pro. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

REXP-1000 Pro has 10 HDD slots, and it supports the following array types:

  • RAID 50;
  • RAID 60;
  • RAID 6;
  • RAID 5;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • exFAT;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The QNAP REXP-1000 Pro network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS REXP-1000 Pro, feel free to leave a comment!
  • Jordy Reed
    Jordy Reed 16.09.2023 04:44 #
    Can data recovery from a NAS QNAP REXP-1000 Pro device be done if the device is showing signs of firmware or software bugs?
    • Hetman Software
      Hetman Software 16.09.2023 04:59 #

      Yes, data recovery from a QNAP REXP-1000 Pro device can be done even if the device is showing signs of firmware or software bugs. However, it is important to note that data recovery can be a complex and delicate process, and it is recommended to seek professional assistance from a data recovery specialist or QNAP support to ensure the best chance of successful recovery. They will have the expertise and tools required to handle the specific issues related to the device's firmware or software bugs.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What is SSH and how does it work as a protocol for secure remote access?

    SSH, which stands for Secure Shell, is a cryptographic network protocol used for secure remote access to a computer or server. It provides a secure channel over an unsecured network (such as the internet) by encrypting the data transmitted between the client and the server.

    Here is how SSH works as a protocol for secure remote access:

    1. Authentication: The client initiates a connection to the server using SSH. The server responds by sending its public key to the client. The client then verifies the server's identity using the public key.
    2. Key Exchange: The client and server negotiate a session encryption key using a key exchange algorithm. This key will be used to encrypt the data transmitted during the session.
    3. Encryption: Once the session encryption key is established, all data transmitted between the client and server is encrypted using symmetric encryption. This ensures that even if someone intercepts the data, they won't be able to understand it without the encryption key.
    4. Secure Channel: SSH creates a secure channel between the client and server, protecting the confidentiality and integrity of the data being transmitted. This means that any data sent over the SSH connection is safe from eavesdropping or tampering.
    5. Terminal Access: SSH also allows for secure terminal access to the remote server. It provides a command-line interface where the user can execute commands on the remote server as if they were physically present at the machine.

    Overall, SSH provides a secure and encrypted way to remotely access and manage servers, making it a widely used protocol for secure remote administration and file transfers.

  • How does the NAS QNAP REXP-1000 Pro utilize SSH for secure file transfers and remote management?

    The NAS QNAP REXP-1000 Pro utilizes SSH (Secure Shell) for secure file transfers and remote management by providing a secure and encrypted connection between the client and the server.

    Here's how it works:

    1. Secure File Transfers: SSH allows users to securely transfer files between their local computer and the QNAP NAS. By using SSH file transfer protocols such as SFTP (SSH File Transfer Protocol) or SCP (Secure Copy), users can securely upload, download, and manage files on the NAS.
    2. Remote Management: SSH enables users to remotely manage the QNAP NAS through a command-line interface (CLI) or remote shell. By establishing an SSH session, users can execute commands, configure settings, and perform administrative tasks on the NAS from a remote location.

    The QNAP REXP-1000 Pro supports SSH by enabling the SSH service on the NAS. Users can access the NAS using SSH client software, such as PuTTY (Windows) or Terminal (Mac/Linux), and connect to the NAS's IP address or hostname. Once connected, they can authenticate themselves using a username and password or SSH key pair, ensuring secure access to the NAS.

    Overall, SSH adds an extra layer of security to file transfers and remote management by encrypting the communication and protecting sensitive data from unauthorized access or interception.

  • What are the advantages and features of using SSH in the NAS QNAP REXP-1000 Pro compared to other remote access protocols?

    The advantages and features of using SSH in the NAS QNAP REXP-1000 Pro compared to other remote access protocols include:

    1. Secure remote access: SSH (Secure Shell) is a secure protocol that ensures encrypted communication between the client and the server. It provides a secure channel for remote access, protecting sensitive data from unauthorized access.
    2. Authentication: SSH uses public-key cryptography for authentication, which provides a higher level of security compared to other protocols like FTP or Telnet. It requires the use of private and public key pairs, making it difficult for unauthorized users to gain access.
    3. Encrypted data transfer: SSH encrypts the data being transferred between the client and the server, ensuring the confidentiality and integrity of the data. This makes it suitable for accessing and transferring sensitive files over the network.
    4. Port forwarding: SSH supports port forwarding, allowing users to securely access services running on remote servers without exposing them to the public network. This feature enhances security by reducing the attack surface and limiting access to specific services.
    5. Command-line interface: SSH provides a command-line interface (CLI) that allows users to execute commands on the remote server. This feature is particularly useful for system administrators who need to manage and configure the NAS device remotely.
    6. Cross-platform compatibility: SSH is supported by various operating systems, including Windows, macOS, and Linux. This cross-platform compatibility makes it easy to access the NAS device from different devices and operating systems.
    7. Open-source and widely adopted: SSH is an open-source protocol that has been widely adopted in the industry. It has a large community of developers, which ensures continuous improvement, security updates, and support.

    Overall, using SSH in the QNAP REXP-1000 Pro NAS provides a secure and efficient method for remote access and management of the device, ensuring the confidentiality and integrity of the data.