How to recover data from QNAP Turbo Station TS-1635AX NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS QNAP Turbo Station TS-1635AX
Data Recovery Tool

QNAP Turbo Station TS-1635AX NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Turbo Station TS-1635AX.

How to recover data from NAS QNAP Turbo Station TS-1635AX

RAID Recovery™ 2.6
Recover data from damaged RAID arrays inaccessible from a computer.
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Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can the use of specific data synchronization or replication mechanisms mitigate data loss risks for NAS QNAP Turbo Station TS-1635AX devices?

Yes, the use of specific data synchronization or replication mechanisms can help mitigate data loss risks for NAS QNAP Turbo Station TS-1635AX devices. These mechanisms ensure that data is consistently and securely replicated or synchronized between multiple devices or locations, reducing the chances of data loss in case of hardware failures, disasters, or other unforeseen events.

QNAP Turbo Station TS-1635AX devices support various data synchronization and replication features, such as:

  1. RTRR (Real-Time Remote Replication): This feature allows you to replicate data in real-time to a remote QNAP NAS or an external server. It ensures that any changes made to the data on the Turbo Station are immediately replicated to the remote location, providing data redundancy and minimizing the risk of data loss.
  2. Snapshot Replication: This feature creates point-in-time snapshots of data, allowing you to revert to a previous state in case of accidental deletion, malware attacks, or other data corruption issues. Snapshots can be scheduled periodically or triggered manually.
  3. Hybrid Backup Sync: This comprehensive backup and synchronization solution allows you to backup data from the Turbo Station to local, remote, or cloud storage. It supports various protocols and services like Rsync, RTRR, FTP, Amazon S3, Microsoft Azure, and more.
  4. High Availability (HA): HA provides continuous data availability by synchronizing data between two Turbo Station devices in real-time. In case of a hardware failure on one device, the other takes over seamlessly, ensuring uninterrupted access to data.

By utilizing these data synchronization and replication mechanisms, you can significantly reduce the risk of data loss on QNAP Turbo Station TS-1635AX devices. However, it is important to properly configure and regularly test these features to ensure their effectiveness and reliability.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Turbo Station TS-1635AX can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP Turbo Station TS-1635AX. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

Turbo Station TS-1635AX has 16 HDD slots, and it supports the following array types:

  • RAID 50;
  • RAID 60;
  • RAID 5;
  • RAID 6;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • exFAT;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu Tools – Save Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard

  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP Turbo Station TS-1635AX network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (1)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Turbo Station TS-1635AX, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and capabilities of the QNAP Turbo Station TS-1635AX that make it suitable for use as central storage?

    The QNAP Turbo Station TS-1635AX offers several key features and capabilities that make it suitable for use as central storage:

    1. High storage capacity: The TS-1635AX supports up to 16 hard drives, allowing for a large amount of storage space. This makes it ideal for centralizing and managing large amounts of data.
    2. Scalability: In addition to the 16 drive bays, the TS-1635AX also supports the use of QNAP expansion enclosures, allowing for further expansion of storage capacity as needed.
    3. High-speed connectivity: The TS-1635AX is equipped with two 10GbE SFP+ ports and two Gigabit Ethernet ports, providing fast and reliable network connectivity. This ensures quick access to stored data and facilitates efficient data transfer.
    4. Powerful hardware: The Turbo Station is powered by a high-performance AnnapurnaLabs Alpine AL-324 quad-core 1.7 GHz processor and 4GB DDR4 RAM (expandable up to 16GB). This hardware configuration enables smooth and responsive system performance, even with heavy workloads.
    5. Versatile storage options: The TS-1635AX supports various storage configurations, including RAID 0, 1, 5, 6, 10, 50, and 60, as well as JBOD and single disk modes. This flexibility allows users to choose the most suitable storage setup for their specific needs.
    6. Comprehensive data protection: QNAP's QTS operating system, running on the TS-1635AX, provides a range of data protection features such as snapshots, backup and restore, and RAID redundancy. These features ensure data integrity and provide options for data recovery in case of system failures or accidental deletions.
    7. Virtualization support: The Turbo Station is compatible with popular virtualization platforms such as VMware, Citrix, Microsoft Hyper-V, and Windows Server 2016. This allows for easy integration into existing virtualized environments, enabling efficient utilization of resources.
    8. File sharing and collaboration: The TS-1635AX supports various file sharing protocols such as SMB/CIFS, NFS, and FTP, making it easy to share files across different devices and platforms. Additionally, QNAP's File Station and Qsync applications provide convenient file management and synchronization capabilities.
    9. Multimedia streaming: With its powerful hardware and multimedia applications, the TS-1635AX can act as a media server, allowing users to stream and enjoy their multimedia content on various devices, including TVs, tablets, and smartphones.
    10. App ecosystem: QNAP's App Center offers a wide range of applications that can be installed on the TS-1635AX, expanding its functionality. These apps include productivity tools, surveillance solutions, backup and recovery utilities, and more, making the Turbo Station a versatile and customizable storage solution.
  • How does the QNAP Turbo Station TS-1635AX ensure data security and reliability when used as central storage?

    The QNAP Turbo Station TS-1635AX ensures data security and reliability when used as central storage through various mechanisms:

    1. RAID Support: The TS-1635AX supports various RAID levels, including RAID 0, 1, 5, 6, 10, 50, and 60. RAID provides data redundancy and allows for data recovery in case of drive failure, ensuring data integrity and availability.
    2. Snapshot Protection: The TS-1635AX supports snapshot technology, which allows users to take snapshots of the file system at a specific point in time. In case of accidental file deletion or modification, users can easily restore files from a previous snapshot, ensuring data reliability.
    3. Data Encryption: The TS-1635AX supports AES 256-bit encryption, which allows users to encrypt their data stored on the device. This ensures that even if the physical drives are stolen or accessed by unauthorized individuals, the data remains secure.
    4. Network Security: The TS-1635AX supports various network security features, such as SSL/TLS encryption for secure remote access, IP blocking, and access control lists. These features help protect against unauthorized access and ensure data security.
    5. Backup and Sync Solutions: The TS-1635AX supports various backup and sync solutions, such as QNAP's Hybrid Backup Sync, which allows users to easily backup and synchronize their data to external storage devices, cloud storage services, or remote servers. This ensures data reliability by creating additional copies of the data in different locations.
    6. Anti-Virus Protection: The TS-1635AX includes built-in anti-virus software that can scan files and folders for malware and viruses. This helps prevent data corruption or loss due to malicious software.
    7. Power and Hardware Redundancy: The TS-1635AX is equipped with redundant power supplies and multiple Gigabit Ethernet ports. This ensures uninterrupted operation and minimizes the risk of data loss due to power or network failures.

    Overall, the QNAP Turbo Station TS-1635AX incorporates various features and technologies to ensure data security and reliability when used as central storage.

  • Can the QNAP Turbo Station TS-1635AX be easily integrated into existing network infrastructure, and what are the benefits of using it as a centralized storage solution?

    Yes, the QNAP Turbo Station TS-1635AX can be easily integrated into existing network infrastructure. It supports various network protocols such as TCP/IP, DHCP, and FTP, making it compatible with most network environments. Additionally, it offers multiple connectivity options including Gigabit Ethernet, 10GbE, and USB ports, allowing for flexible integration into different network setups.

    Using the QNAP Turbo Station TS-1635AX as a centralized storage solution offers several benefits:

    1. Data consolidation: It allows you to centralize all your data in one location, making it easier to manage and access files from multiple devices.
    2. Data protection: The Turbo Station TS-1635AX supports RAID configurations, ensuring data redundancy and protection against disk failures. It also offers features like snapshot backup and remote replication for additional data protection.
    3. Improved collaboration: With centralized storage, multiple users can access and collaborate on files simultaneously, enhancing productivity and teamwork.
    4. Scalability: The Turbo Station TS-1635AX supports expansion units, allowing you to easily increase storage capacity as your needs grow.
    5. Advanced features: It offers various advanced features like virtualization support, container applications, multimedia streaming, and surveillance capabilities, providing a versatile and feature-rich storage solution.
    6. Cost savings: Centralized storage reduces the need for individual storage devices for each user, resulting in cost savings on hardware and maintenance.

    Overall, the QNAP Turbo Station TS-1635AX provides a robust and scalable centralized storage solution with easy integration into existing network infrastructure.
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