RAID Controller Failure on NAS QNAP Turbo Station TS-239 Pro / TS-239 Pro II / TS-239 Pro II+ / TS-239H: Recovery Tips and Consequences

Understand RAID controller failure on ⭐ NAS and the steps to recover your data.

RAID Controller Failure on NAS QNAP Turbo Station TS-239 Pro / TS-239 Pro II / TS-239 Pro II+ / TS-239H: Recovery Tips and Consequences

QNAP Turbo Station TS-239 Pro / TS-239 Pro II / TS-239 Pro II+ / TS-239H NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Turbo Station TS-239 Pro / TS-239 Pro II / TS-239 Pro II+ / TS-239H.

RAID Controller Failure on NAS QNAP Turbo Station TS-239 Pro / TS-239 Pro II / TS-239 Pro II+ / TS-239H: Recovery Tips and Consequences

RAID Recovery™ 2.6
Recover data from damaged RAID arrays inaccessible from a computer.
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Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any data storage capacity limitations that can impact data loss risks for NAS QNAP Turbo Station TS-239 Pro / TS-239 Pro II / TS-239 Pro II+ / TS-239H devices?

Yes, there are data storage capacity limitations that can impact data loss risks for NAS QNAP Turbo Station TS-239 Pro / TS-239 Pro II / TS-239 Pro II+ / TS-239H devices. These devices have a maximum supported storage capacity, which is typically determined by the firmware and hardware limitations of the device.

For example, the QNAP Turbo Station TS-239 Pro II+ supports a maximum raw storage capacity of 6TB (2 x 3TB hard drives). If you exceed this capacity, it may lead to data loss risks as the device may not be able to handle the additional storage properly.

It's important to note that exceeding the maximum supported storage capacity can result in degraded performance, instability, and potential data loss. Therefore, it is recommended to always check the device's specifications and limitations before expanding the storage capacity.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Turbo Station TS-239 Pro / TS-239 Pro II / TS-239 Pro II+ / TS-239H can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP Turbo Station TS-239 Pro / TS-239 Pro II / TS-239 Pro II+ / TS-239H. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

Turbo Station TS-239 Pro / TS-239 Pro II / TS-239 Pro II+ / TS-239H has 2 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • EXT4;
  • EXT3;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP Turbo Station TS-239 Pro / TS-239 Pro II / TS-239 Pro II+ / TS-239H network-attached storage keeps QTS operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (1)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Turbo Station TS-239 Pro / TS-239 Pro II / TS-239 Pro II+ / TS-239H, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How does the NAS QNAP Turbo Station TS-239 Pro / TS-239 Pro II / TS-239 Pro II+ / TS-239H enhance the functionality of a smart home system?

    The NAS QNAP Turbo Station TS-239 Pro / TS-239 Pro II / TS-239 Pro II+ / TS-239H enhances the functionality of a smart home system in several ways:

    1. Centralized storage: The NAS provides a central storage location for all smart home devices and systems. It allows you to store and access data, media files, and backups from one central location, making it easier to manage and control your smart home.
    2. Data management: The NAS offers advanced data management features, such as data backup, synchronization, and sharing. It ensures that all your smart home data is securely stored and easily accessible, allowing you to restore or transfer data between devices when needed.
    3. Media streaming: With the NAS, you can stream media content, such as movies, music, and photos, directly to your smart home devices. It acts as a media server, making it convenient to access and enjoy your media collection on different devices throughout your home.
    4. Surveillance system integration: The NAS supports surveillance camera integration, allowing you to connect and manage your smart home security cameras. It provides storage for video recordings, remote access to live camera feeds, and advanced surveillance features like motion detection and event-based recording.
    5. Home automation control: The NAS can act as a central hub for home automation control. It supports various protocols and applications, allowing you to control and automate different smart home devices and systems. You can create customized automation routines and schedules, enhancing the overall functionality and convenience of your smart home.
    6. Remote access and control: The NAS enables remote access and control of your smart home system. You can access and manage your smart home devices and data from anywhere using a web browser or dedicated mobile apps. It provides secure remote access, ensuring that you can monitor and control your smart home even when you're away.

    Overall, the NAS QNAP Turbo Station TS-239 Pro / TS-239 Pro II / TS-239 Pro II+ / TS-239H enhances the functionality of a smart home system by providing centralized storage, advanced data management, media streaming, surveillance integration, home automation control, and remote access capabilities. It simplifies the management and control of your smart home devices, making it more convenient and efficient to operate your smart home system.

  • What are the key features and capabilities of the NAS QNAP Turbo Station TS-239 Pro / TS-239 Pro II / TS-239 Pro II+ / TS-239H that make it suitable for integration into a smart home setup?

    The NAS QNAP Turbo Station TS-239 Pro / TS-239 Pro II / TS-239 Pro II+ / TS-239H offers several key features and capabilities that make it suitable for integration into a smart home setup:

    1. Network Attached Storage: The NAS provides a centralized storage solution for your smart home devices, allowing you to store and access data, media files, and backups from a single location.
    2. High Storage Capacity: With multiple drive bays, the NAS can accommodate up to two hard drives, providing ample storage space for your smart home devices' data and media files.
    3. RAID Support: The NAS supports various RAID configurations, including RAID 0, 1, and JBOD, ensuring data redundancy and protection against drive failures.
    4. Remote Access and File Sharing: The NAS allows you to remotely access your files and media from anywhere, enabling seamless sharing and collaboration within your smart home network.
    5. Multimedia Streaming: The NAS supports media streaming protocols like DLNA, UPnP, and iTunes, allowing you to stream your media files to compatible smart home devices such as smart TVs, media players, and speakers.
    6. Surveillance Station: The NAS offers a Surveillance Station feature that enables you to integrate IP cameras into your smart home system, providing real-time monitoring and recording capabilities.
    7. Mobile Apps: QNAP provides mobile apps for iOS and Android devices, allowing you to access and manage your NAS remotely, stream media, and monitor your surveillance cameras on the go.
    8. Home Automation Integration: The NAS supports integration with popular home automation platforms like IFTTT (If This Then That), enabling you to create automated tasks and triggers based on events or conditions in your smart home setup.
    9. Energy Efficiency: The NAS features advanced power management options, including scheduled power on/off and hard drive hibernation, helping to reduce energy consumption and lower running costs.
    10. Expandability: The NAS offers various expansion options, including additional drive bays, RAM upgrades, and compatibility with QNAP's expansion units, allowing you to scale up your storage and capabilities as your smart home setup grows.

    Overall, the NAS QNAP Turbo Station TS-239 Pro / TS-239 Pro II / TS-239 Pro II+ / TS-239H provides the necessary storage, remote access, multimedia streaming, surveillance, and integration capabilities to enhance and integrate seamlessly into a smart home setup.

  • How does the NAS QNAP Turbo Station TS-239 Pro / TS-239 Pro II / TS-239 Pro II+ / TS-239H contribute to the security and management of a smart home network?

    The NAS QNAP Turbo Station TS-239 Pro / TS-239 Pro II / TS-239 Pro II+ / TS-239H can contribute to the security and management of a smart home network in several ways:

    1. Centralized Storage: The NAS provides a central storage location for all smart home devices, allowing you to store and manage data from various devices in one place. This reduces the risk of data loss or unauthorized access to sensitive information.
    2. User Access Control: The NAS offers user access control features, allowing you to create user accounts with different levels of access rights. This ensures that only authorized individuals can access and manage the smart home network.
    3. Data Backup and Recovery: The NAS supports automated backup and recovery solutions, allowing you to regularly backup your smart home data. In case of any data loss or system failure, you can easily restore the data from the NAS, ensuring the continuity of your smart home network.
    4. Surveillance and Security: The NAS can be integrated with IP cameras and used as a surveillance system for your smart home. It supports features like motion detection, event recording, and remote monitoring, enhancing the security of your home.
    5. VPN Server: The NAS can act as a VPN server, allowing you to securely access your smart home network remotely. This ensures that your smart home devices can be accessed and controlled securely, even when you are away from home.
    6. Antivirus and Firewall: The NAS includes built-in antivirus and firewall features, protecting your smart home network from malware, viruses, and other cyber threats. It can scan files for viruses and block suspicious network traffic, ensuring the security of your smart home devices.

    Overall, the NAS QNAP Turbo Station TS-239 Pro / TS-239 Pro II / TS-239 Pro II+ / TS-239H provides robust storage, access control, backup, surveillance, and security features, contributing to the overall security and management of a smart home network.

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