How to recover data from QNAP Turbo Station TS-869U-RP NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS QNAP Turbo Station TS-869U-RP

QNAP Turbo Station TS-869U-RP NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Turbo Station TS-869U-RP.

How to recover data from NAS QNAP Turbo Station TS-869U-RP

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can the use of specific encryption algorithms or protocols impact data loss risks on NAS QNAP Turbo Station TS-869U-RP devices?

Yes, the use of specific encryption algorithms or protocols can impact data loss risks on NAS QNAP Turbo Station TS-869U-RP devices. Encryption algorithms and protocols play a crucial role in protecting data during transmission and storage.

By using strong encryption algorithms and protocols, such as AES (Advanced Encryption Standard) or SSL/TLS (Secure Sockets Layer/Transport Layer Security), the data stored on the NAS device can be securely encrypted. This ensures that even if unauthorized individuals gain access to the device or intercept the data during transmission, they will not be able to decipher the encrypted data without the encryption key.

On the other hand, if weak or outdated encryption algorithms or protocols are used, it can increase the risk of data loss. Weak encryption can be easily cracked by attackers, compromising the confidentiality and integrity of the data stored on the NAS device.

Therefore, it is essential to choose and configure strong encryption algorithms and protocols on NAS QNAP Turbo Station TS-869U-RP devices to minimize the risk of data loss. Additionally, keeping the encryption algorithms and protocols up to date by regularly applying firmware updates is also important to address any potential vulnerabilities.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Turbo Station TS-869U-RP can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP Turbo Station TS-869U-RP. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

Turbo Station TS-869U-RP has 8 HDD slots, and it supports the following array types:

  • RAID 50;
  • RAID 60;
  • RAID 5;
  • RAID 6;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • exFAT;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP Turbo Station TS-869U-RP network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (1)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Turbo Station TS-869U-RP, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How does RAID technology enhance the storage capabilities of the QNAP Turbo Station TS-869U-RP?

    RAID technology enhances the storage capabilities of the QNAP Turbo Station TS-869U-RP in several ways:

    1. Data Redundancy: RAID allows for the creation of redundant copies of data across multiple hard drives. In case of a drive failure, the data can be rebuilt from the remaining drives, ensuring data integrity and reducing the risk of data loss.
    2. Increased Storage Capacity: By combining multiple hard drives into a RAID array, the total storage capacity of the Turbo Station can be increased. Depending on the RAID level used, the capacity can be expanded by striping data across drives (RAID 0) or using mirroring and parity (RAID 5, 6, or 10).
    3. Improved Performance: RAID can enhance the read and write speeds of the Turbo Station by striping data across multiple drives. This allows for parallel access to data, resulting in faster data transfers and improved overall performance.
    4. Hot Swapping and Hot Spare: The Turbo Station supports hot swapping, which means that failed drives can be replaced without shutting down the system. Additionally, RAID technology allows for the configuration of hot spares, which are pre-installed drives that automatically replace a failed drive, minimizing downtime and ensuring continuous operation.
    5. Flexibility and Scalability: The Turbo Station supports various RAID levels, including RAID 0, 1, 5, 6, 10, and JBOD (Just a Bunch of Disks). This provides flexibility to choose the desired level of data protection and performance based on specific requirements. Moreover, the Turbo Station supports expansion units, allowing for easy scalability and the addition of more drives as storage needs grow.

    Overall, RAID technology enhances the storage capabilities of the QNAP Turbo Station TS-869U-RP by providing data redundancy, increased capacity, improved performance, hot swapping, and scalability options.

  • What RAID levels are supported by the QNAP Turbo Station TS-869U-RP, and how do they impact data redundancy and performance?

    The QNAP Turbo Station TS-869U-RP supports the following RAID levels:

    1. RAID 0: This level offers striping without redundancy. It combines multiple drives into one logical volume, providing increased storage capacity and performance. However, there is no data redundancy, meaning that if one drive fails, all data is lost.
    2. RAID 1: This level provides mirroring, where data is duplicated across multiple drives. It offers high data redundancy, as one drive can fail, and data remains intact. However, it does not provide increased storage capacity or performance.
    3. RAID 5: This level uses striping with distributed parity. It combines multiple drives into a single logical volume and distributes parity information across the drives. RAID 5 provides both increased storage capacity and data redundancy. If one drive fails, data can be rebuilt using the parity information. However, RAID 5 can suffer from reduced performance during the rebuild process.
    4. RAID 6: This level is similar to RAID 5 but provides double distributed parity. It offers increased data redundancy compared to RAID 5, as it can tolerate the failure of two drives. RAID 6 provides higher fault tolerance, but it may have slightly lower performance than RAID 5.
    5. RAID 10: This level combines mirroring (RAID 1) and striping (RAID 0). It requires at least four drives and offers both increased performance and data redundancy. RAID 10 can tolerate the failure of one or more drives, depending on the configuration.

    The choice of RAID level impacts data redundancy and performance. RAID 0 provides high performance but no data redundancy. RAID 1 offers high data redundancy but no performance improvement. RAID 5 and RAID 6 provide a balance between performance and data redundancy, with RAID 6 offering better fault tolerance. RAID 10 combines the benefits of mirroring and striping, providing both performance and data redundancy. The specific requirements and priorities of the user will determine the most suitable RAID level for their needs.

  • Can the QNAP Turbo Station TS-869U-RP support RAID expansion and migration, and what are the benefits of these features for NAS storage?

    Yes, the QNAP Turbo Station TS-869U-RP does support RAID expansion and migration.

    RAID expansion allows you to add more hard drives to your existing RAID array, increasing the storage capacity without losing any data. This feature is useful when you need to expand your storage capacity as your data grows over time. Rather than creating a new RAID array and transferring all the data, you can simply add new drives to the existing array.

    RAID migration, on the other hand, allows you to migrate your data from one RAID level to another without losing any data. For example, you can migrate from a RAID 1 (mirroring) to a RAID 5 (striping with parity) configuration to improve performance and storage efficiency. This feature is beneficial when you want to optimize your storage configuration based on changing needs or to take advantage of different RAID levels' benefits.

    The benefits of these features for NAS storage are:

    1. Storage flexibility: RAID expansion allows you to easily increase the storage capacity of your NAS without starting from scratch or transferring data. It provides a cost-effective and efficient way to scale your storage as your needs grow.
    2. Data protection: RAID migration allows you to migrate to a more secure RAID level without data loss. By upgrading to a higher RAID level, you can ensure better data redundancy and protection against drive failures.
    3. Performance optimization: RAID migration allows you to switch to a RAID level that offers better performance for your specific workload. For example, moving from a RAID 1 to RAID 5 can improve read and write speeds, benefiting applications that require high-performance storage.
    4. Time-saving: Both RAID expansion and migration save time by eliminating the need to copy or transfer data to a new storage configuration. It simplifies the process of expanding or reconfiguring your NAS storage, reducing downtime and minimizing the risk of data loss.

    Overall, RAID expansion and migration provide flexibility, data protection, performance optimization, and time-saving benefits for NAS storage users.

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