How to recover data from QNAP Turbo Station TS-873U NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS QNAP Turbo Station TS-873U

QNAP Turbo Station TS-873U NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Turbo Station TS-873U.

How to recover data from NAS QNAP Turbo Station TS-873U

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can the use of specific encryption algorithms or protocols impact data loss risks on NAS QNAP Turbo Station TS-873U devices?

Yes, the use of specific encryption algorithms or protocols can impact data loss risks on NAS QNAP Turbo Station TS-873U devices.

Encryption algorithms and protocols are essential for securing data stored on NAS devices. The choice of encryption algorithms and protocols determines the strength of the encryption and the level of protection against unauthorized access or data loss.

If a weak encryption algorithm or protocol is used, it increases the risk of data loss as it becomes easier for attackers to decrypt or bypass the encryption. On the other hand, using strong encryption algorithms and protocols significantly reduces the risk of data loss by making it extremely difficult for unauthorized entities to access or decrypt the data.

QNAP Turbo Station TS-873U devices offer various encryption options, including AES 256-bit encryption, SSL/TLS protocols, and support for secure file transfer protocols like SFTP and FTPS. By enabling these strong encryption algorithms and protocols, users can enhance the security of their data and minimize the risk of data loss. However, it is crucial to ensure that encryption is properly implemented, keys are securely managed, and firmware and software are regularly updated to address any vulnerabilities that may arise.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Turbo Station TS-873U can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP Turbo Station TS-873U. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

Turbo Station TS-873U has 8 HDD slots, and it supports the following array types:

  • RAID 50;
  • RAID 60;
  • RAID 5;
  • RAID 6;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • exFAT;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP Turbo Station TS-873U network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (1)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Turbo Station TS-873U, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the steps to connect a printer to a QNAP Turbo Station TS-873U NAS?

    To connect a printer to a QNAP Turbo Station TS-873U NAS, follow these steps:

    1. Ensure that your printer is compatible with the QNAP Turbo Station TS-873U NAS. Check the QNAP compatibility list or consult the printer's documentation.
    2. Connect the printer to your network using an Ethernet cable or connect it directly to the NAS using a USB cable, depending on the printer and NAS model.
    3. Log in to the QNAP Turbo Station TS-873U NAS web interface using your admin credentials.
    4. Go to "Control Panel" and click on "External Devices" or "Printer & Scanner".
    5. Click on "Add Printer" or "Add Printer/Scanner" to start the printer setup wizard.
    6. Select the connection type based on how you connected the printer to the NAS. If you connected it via Ethernet, choose "Network Printer". If you connected it via USB, choose "USB Printer".
    7. Follow the on-screen instructions to configure the printer settings. Provide the necessary information such as printer name, IP address (for network printers), and printer model (for USB printers).
    8. Once the printer setup is complete, click on "Apply" or "OK" to save the settings.
    9. Test the printer connection by printing a test page or any document from a connected device on the same network.
    10. If the printer is not working correctly, ensure that the printer drivers are installed on the connected devices. You may need to download and install the printer drivers from the printer manufacturer's website.

    By following these steps, you should be able to successfully connect a printer to your QNAP Turbo Station TS-873U NAS.

  • Which printer models are compatible with the QNAP Turbo Station TS-873U NAS for direct connection?

    The QNAP Turbo Station TS-873U NAS supports direct connection with various printer models through USB or network connectivity. Some compatible printer models include:

    1. HP LaserJet Pro M402dn
    2. Brother HL-L6200DW
    3. Epson WorkForce Pro WF-4720
    4. Canon imageCLASS MF644Cdw
    5. Xerox VersaLink C405
    6. Dell Color Cloud Multifunction Printer H625cdw
    7. Lexmark MB2236adw
    8. Samsung Xpress M2020W
    9. Ricoh SP C261SFNw
    10. Kyocera ECOSYS M5526cdw

    Please note that this is not an exhaustive list, and compatibility may vary depending on the specific printer model and firmware version of the QNAP Turbo Station TS-873U NAS. It is recommended to consult the QNAP website or user manual for the most up-to-date list of compatible printers.

  • Are there any specific settings or configurations required on the QNAP Turbo Station TS-873U NAS to connect a printer successfully?

    To connect a printer successfully to the QNAP Turbo Station TS-873U NAS, you need to ensure the following settings and configurations:

    1. Printer Compatibility: Check if your printer is compatible with the QNAP Turbo Station TS-873U NAS. QNAP provides a list of compatible printers on their website. Make sure your printer model is listed.
    2. Network Configuration: Ensure that the NAS and the printer are connected to the same network. You can connect both devices to the same router or switch.
    3. Printer Sharing: Enable printer sharing on the QNAP Turbo Station TS-873U NAS. To do this, go to the QNAP NAS web interface, navigate to "Control Panel" > "Privilege Settings" > "Shared Folders" > "Shared Printer" and enable printer sharing.
    4. Printer Setup: Connect the printer to the QNAP Turbo Station TS-873U NAS using a USB cable or network connection, depending on your printer model. Follow the printer manufacturer's instructions for setup.
    5. Printer Driver: Install the printer driver on the computer from which you want to print. You can typically download the printer driver from the manufacturer's website. Make sure you select the correct driver for your printer model and operating system.
    6. Printer Configuration: Once the printer driver is installed, configure the printer settings on the computer. Go to "Devices and Printers" (Windows) or "Printers & Scanners" (Mac), click on "Add Printer," and select the network printer connected to the QNAP NAS.
    7. Test Printing: Print a test page or document to confirm that the printer is successfully connected to the QNAP Turbo Station TS-873U NAS and working correctly.

    Note: The specific steps may vary slightly depending on the printer model, operating system, and NAS firmware version. It's recommended to consult the QNAP user manual or contact their support for detailed instructions.

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