How to recover data from QNAP TVS-675 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS QNAP TVS-675

QNAP TVS-675 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from TVS-675.

How to recover data from NAS QNAP TVS-675

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can the use of specific backup and recovery strategies help reduce potential data loss risks on NAS QNAP TVS-675 devices?

Yes, the use of specific backup and recovery strategies can help reduce potential data loss risks on NAS QNAP TVS-675 devices. Here are some strategies that can be implemented:

  1. Regular backups: Implement a regular backup schedule to create copies of your important data. This can be done using QNAP's built-in backup tools or third-party backup software.
  2. Offsite backups: Store at least one copy of your backups offsite, preferably in a different physical location. This protects your data in case of disasters like fire, theft, or natural calamities.
  3. RAID configuration: Utilize RAID (Redundant Array of Independent Disks) configurations such as RAID 1, RAID 5, or RAID 6 to provide data redundancy and protection against drive failures. This ensures that your data remains accessible even if one or more drives fail.
  4. Snapshot technology: QNAP NAS devices often offer snapshot technology, which allows you to take point-in-time snapshots of your data. In case of accidental deletion or modification, these snapshots can be used to restore the data to a previous state.
  5. Cloud backups: Consider using cloud backup services to create additional copies of your data in secure remote servers. This provides an extra layer of protection against local hardware failures or disasters.
  6. Testing backups: It is essential to periodically test your backups to ensure they are working correctly and can be restored when needed. This helps identify any issues with the backup process and ensures the integrity of your data.

By implementing these backup and recovery strategies, you can significantly reduce the risks of data loss on your NAS QNAP TVS-675 device.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS TVS-675 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP TVS-675. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

TVS-675 has 6 HDD slots, and it supports the following array types:

  • RAID 6;
  • RAID 5;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • exFAT;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP TVS-675 network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS TVS-675, feel free to leave a comment!
  • Luke Short
    Luke Short 17.09.2023 07:43 #
    Are there any specific techniques used in data recovery from NAS QNAP TVS-675 devices with RAID configurations?
    • Hetman Software
      Hetman Software 17.09.2023 07:59 #

      Yes, there are specific techniques used in data recovery from NAS QNAP TVS-675 devices with RAID configurations. Here are some common techniques:

      1. Rebuilding RAID: If the RAID array is degraded or one of the drives has failed, the first step is to rebuild the RAID array. This involves replacing the failed drive and allowing the system to rebuild the data onto the new drive.
      2. Data Reconstruction: In cases where multiple drives have failed or the RAID configuration is corrupted, data reconstruction techniques are employed. This may involve using specialized software or hardware tools to reconstruct the data from the remaining drives.
      3. Data Carving: Data carving is a technique used to recover specific files or data from a NAS device. It involves searching for file signatures or unique file structures to identify and extract specific files from the storage media.
      4. Forensic Analysis: In some cases, data recovery from a NAS device may require forensic analysis techniques. This involves examining the storage media at a low level to recover data that may have been deleted or overwritten.

      It is important to note that data recovery from NAS devices with RAID configurations can be complex and should be handled by experienced professionals. It is recommended to contact a reputable data recovery service provider who specializes in NAS devices for the best chances of successful recovery.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the benefits of regularly updating the software on a QNAP TVS-675 NAS?

    Regularly updating the software on a QNAP TVS-675 NAS (Network Attached Storage) offers several benefits, including:

    1. Security: Software updates often include patches and fixes for known vulnerabilities and security issues. By keeping your NAS up to date, you reduce the risk of unauthorized access, data breaches, and other security threats.
    2. Stability and Performance: Updates often include bug fixes and performance improvements, enhancing the stability and overall performance of your NAS. This ensures that your device runs smoothly and efficiently, minimizing downtime and maximizing productivity.
    3. Compatibility: Software updates may include compatibility enhancements, allowing your NAS to work seamlessly with the latest hardware, applications, and operating systems. This ensures that you can leverage new features and functionalities without any compatibility issues.
    4. New Features and Functionality: Updates often introduce new features, enhancements, and functionalities to your NAS. These updates may include improvements to existing applications, additional security features, better integration with third-party services, or new multimedia capabilities. Regular updates allow you to access and utilize these new features, expanding the capabilities of your NAS.
    5. Vendor Support: By regularly updating your QNAP NAS software, you ensure that you receive ongoing support from the vendor. If you encounter any issues or need assistance, vendors typically prioritize providing support to users running the latest software versions.
    6. Data Integrity: Software updates may include improvements to data management, backup, and recovery processes. Regularly updating your NAS software helps ensure the integrity and reliability of your data, reducing the risk of data loss or corruption.
    7. Compliance: In some cases, regulatory compliance requirements may mandate regular software updates to maintain security standards and protect sensitive data. By keeping your QNAP NAS up to date, you can meet these compliance requirements and avoid potential penalties.

    Overall, regularly updating the software on your QNAP TVS-675 NAS is crucial to ensure security, stability, compatibility, and access to new features. It helps optimize the performance of your NAS and safeguards your data, providing a better user experience and peace of mind.

  • How can I check for and install software updates on my QNAP TVS-675 NAS?

    To check for and install software updates on your QNAP TVS-675 NAS, you can follow these steps:

    1. Log in to the web interface of your QNAP NAS by entering its IP address in a web browser.
    2. Enter your login credentials (username and password) to access the NAS administration interface.
    3. Once logged in, navigate to the "Control Panel" by clicking on the corresponding icon.
    4. In the Control Panel, locate and click on the "System" section.
    5. Within the System settings, click on the "Firmware Update" option.
    6. The firmware update page will display the current firmware version installed on your NAS. Click on the "Check for Update" button to search for available updates.
    7. If any updates are found, a list of available firmware versions will be displayed. Review the details of the updates and click on the "Update" button to proceed.
    8. Read and accept the terms and conditions of the firmware update, then click on the "Update" button again to start the installation process.
    9. The firmware update will begin, and you will see a progress bar indicating the status. Do not power off or restart your NAS during the update process.
    10. Once the update is complete, your NAS will automatically reboot to apply the changes.
    11. After the reboot, log in to the NAS administration interface again and navigate to the "Control Panel" > "System" > "Firmware Update" page to verify that the firmware has been successfully updated.

    It is recommended to regularly check for firmware updates and install them to ensure your QNAP NAS has the latest features, bug fixes, and security patches.

  • Are there any precautions or steps I should take before performing a software update on my QNAP TVS-675 NAS?

    Yes, there are a few precautions and steps you should take before performing a software update on your QNAP TVS-675 NAS. Here are some recommendations:

    1. Backup your data: Before performing any software update, it is crucial to backup all your important data stored on the NAS. This ensures that in case anything goes wrong during the update process, you still have a copy of your data.
    2. Check compatibility: Verify that the software update you are planning to install is compatible with your specific QNAP model and firmware version. You can find this information on the QNAP website or in the release notes of the update.
    3. Read release notes: It is essential to read the release notes of the software update. Release notes provide important information about the changes, bug fixes, and known issues in the update. This will help you understand the impact of the update on your NAS and any precautions you need to take.
    4. Check system requirements: Ensure that your QNAP NAS meets the system requirements for the software update. This includes hardware specifications such as CPU, RAM, and storage capacity.
    5. Check available storage space: Make sure you have enough free storage space on your QNAP NAS to accommodate the software update. Insufficient storage space can cause the update process to fail or lead to other issues.
    6. Disable or stop running services: Before starting the update, it is recommended to disable or stop any running services or applications on your QNAP NAS. This helps to prevent any conflicts or interruptions during the update process.
    7. Stable network connection: Ensure that your QNAP NAS has a stable network connection during the update process. A loss of network connectivity can cause the update to fail or result in an incomplete installation.
    8. Power supply: Make sure your QNAP NAS is connected to a reliable power source during the update. A sudden power outage or interruption can lead to data corruption or damage to the NAS.

    By following these precautions and steps, you can minimize the risk of encountering issues during the software update process on your QNAP TVS-675 NAS.

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