How to recover data from QNAP TVS-EC1280U-SAS-RP R2 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS QNAP TVS-EC1280U-SAS-RP R2

QNAP TVS-EC1280U-SAS-RP R2 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from TVS-EC1280U-SAS-RP R2.

How to recover data from NAS QNAP TVS-EC1280U-SAS-RP R2

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can conducting regular backups on external storage devices mitigate data loss risks for NAS QNAP TVS-EC1280U-SAS-RP R2 devices?

Conducting regular backups on external storage devices can mitigate data loss risks for NAS QNAP TVS-EC1280U-SAS-RP R2 devices in the following ways:

  1. Redundancy: By regularly backing up data to external storage devices, you create redundancy. In case of data loss or hardware failure on the QNAP device, you can restore the data from the external backup, minimizing the risk of permanent data loss.
  2. Protection against hardware failure: NAS devices like QNAP can experience hardware failures such as disk failures, power supply issues, or motherboard problems. Regularly backing up data to external storage devices ensures that even if the NAS hardware fails, your data remains safe and accessible.
  3. Protection against accidental deletion or corruption: Human errors, accidental deletion, or data corruption can occur at any time. By having regular backups on external storage devices, you can restore the data to a previous state before the error occurred, reducing the impact of such incidents.
  4. Disaster recovery: In case of a natural disaster, fire, or theft, having backups stored on external devices provides an additional layer of protection. If the QNAP NAS device is damaged or stolen, you can still recover your data from the external backup.
  5. Version control and historical data: Regular backups allow you to maintain multiple versions of your data over time. This can be helpful in case you need to restore an older version of a file or recover data from a specific point in time.
  6. Off-site storage: Storing backups on external devices allows you to keep a copy of your data in a different physical location. This is particularly important in the event of a localized disaster, such as a fire or flood, which could affect both the NAS device and the backup stored in the same location.

To ensure effective mitigation of data loss risks, it is recommended to follow best practices such as scheduling regular backups, verifying the integrity of backups, using reliable and secure external storage devices, and periodically testing the restoration process to ensure the backups are functional.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS TVS-EC1280U-SAS-RP R2 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP TVS-EC1280U-SAS-RP R2. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

TVS-EC1280U-SAS-RP R2 has 12 HDD slots, and it supports the following array types:

  • RAID 50;
  • RAID 60;
  • RAID 6;
  • RAID 5;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • exFAT;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP TVS-EC1280U-SAS-RP R2 network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS TVS-EC1280U-SAS-RP R2, feel free to leave a comment!
  • Drake Hay
    Drake Hay 15.09.2023 19:50 #
    Is it possible to recover data from a NAS QNAP TVS-EC1280U-SAS-RP R2 device that has been affected by a firmware corruption or update failure?
    • Hetman Software
      Hetman Software 15.09.2023 19:59 #

      Yes, it is possible to recover data from a NAS QNAP TVS-EC1280U-SAS-RP R2 device that has been affected by firmware corruption or update failure. Here are a few steps you can try:

      1. Power off the NAS device and disconnect it from the power source.
      2. Remove all hard drives from the NAS device.
      3. Connect the hard drives to a computer using a SATA to USB adapter or by installing them directly into the computer.
      4. Use data recovery software such as Recuva, EaseUS Data Recovery Wizard, or Stellar Data Recovery to scan the connected hard drives and recover the data.
      5. Once the data is recovered, you can try reinstalling the firmware on the NAS device or contact QNAP support for further assistance.

      It's important to note that data recovery success may vary depending on the extent of the firmware corruption or update failure. If the above steps do not work, it is recommended to seek professional data recovery services or contact QNAP support for specialized assistance.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and specifications of the NAS QNAP TVS-EC1280U-SAS-RP R2 for personal cloud storage?

    The key features and specifications of the NAS QNAP TVS-EC1280U-SAS-RP R2 for personal cloud storage are as follows:

    1. High Performance: The NAS is equipped with a powerful Intel Xeon E3 Quad-Core processor and up to 32GB DDR3 ECC RAM, providing exceptional performance for data-intensive tasks and applications.
    2. Scalable Storage: It supports up to 12 3.5-inch SAS/SATA hard drives or SSDs, allowing for a maximum raw capacity of 120TB. Additionally, it supports expansion units, enabling storage scalability up to 1PB.
    3. Redundant Power Supplies: The NAS comes with two built-in redundant power supplies, ensuring continuous operation and minimizing the risk of system downtime.
    4. Multiple RAID Configurations: It supports various RAID configurations, including RAID 0, 1, 5, 6, 10, 50, 60, and JBOD, providing flexibility and data protection options.
    5. High-Speed Connectivity: The NAS features four built-in Gigabit Ethernet ports and optional 10GbE network expansion cards, enabling high-speed data transfer and seamless connectivity.
    6. Virtualization Support: It is VMware, Citrix, and Microsoft Hyper-V certified, allowing for easy integration and management in virtualized environments.
    7. Comprehensive Backup Solutions: The NAS offers various backup options, including local backup, remote replication, cloud backup, and snapshot protection, ensuring data security and availability.
    8. QTS Operating System: It runs on QNAP's QTS operating system, which provides a user-friendly interface and a wide range of applications for data management, sharing, and synchronization.
    9. Advanced Security Features: The NAS supports AES 256-bit volume-based encryption, IP blocking, antivirus, and other security features to protect data from unauthorized access and potential threats.
    10. Personal Cloud Storage: It allows users to create their personal cloud storage, enabling remote access, file sharing, and collaboration across different devices and platforms.

    Overall, the QNAP TVS-EC1280U-SAS-RP R2 offers high performance, scalability, data protection, and advanced features to meet the storage needs of personal cloud storage users.

  • How does the NAS QNAP TVS-EC1280U-SAS-RP R2 ensure data security and protection for personal cloud storage?

    The NAS QNAP TVS-EC1280U-SAS-RP R2 provides several features to ensure data security and protection for personal cloud storage:

    1. RAID Protection: The NAS supports various RAID configurations (RAID 0, 1, 5, 6, 10, 50, 60) to protect against data loss in case of a disk failure. It can automatically rebuild the RAID array to restore data integrity.
    2. Snapshot Technology: QNAP's snapshot technology allows you to take point-in-time snapshots of your data. This feature enables you to quickly recover files or folders in case of accidental deletion or modification.
    3. Encryption: The NAS supports AES 256-bit encryption for data stored on the drives. This ensures that even if the physical drives are stolen or accessed without authorization, the data remains encrypted and inaccessible.
    4. Network Security: The NAS supports various network security protocols such as SSL/TLS encryption, IP blocking, and access control lists (ACL) to prevent unauthorized access to the device and data.
    5. Antivirus Protection: QNAP provides built-in antivirus software that can scan files and folders for malware and viruses. It helps to prevent the spread of infected files within the NAS and protects your data from potential threats.
    6. Backup and Replication: The NAS supports various backup and replication options, allowing you to create multiple copies of your data on different devices or locations. This redundancy ensures that even if one copy is compromised or lost, you can still recover your data from another location.
    7. Two-Factor Authentication: QNAP supports two-factor authentication (2FA) for enhanced security. This adds an extra layer of protection by requiring a verification code in addition to the password for accessing the device and data.
    8. Data Access Control: The NAS allows you to set granular access controls and permissions for different users or groups. You can define who can access specific files or folders, ensuring that only authorized individuals can view or modify sensitive data.

    Overall, the QNAP TVS-EC1280U-SAS-RP R2 offers a comprehensive set of features to protect and secure personal cloud storage, safeguarding your data from various threats and ensuring its integrity and availability.

  • What are the advantages of using the NAS QNAP TVS-EC1280U-SAS-RP R2 over other personal cloud storage solutions?

    There are several advantages of using the NAS QNAP TVS-EC1280U-SAS-RP R2 over other personal cloud storage solutions:

    1. High storage capacity: The QNAP TVS-EC1280U-SAS-RP R2 provides a large storage capacity, allowing you to store a significant amount of data. It supports up to 12 hard drives, providing a scalable storage solution for your personal cloud needs.
    2. Redundancy and data protection: This NAS device supports RAID configurations, which provide redundancy and data protection. In case of a hard drive failure, your data remains safe and accessible. The device also supports hot-swappable drives, allowing you to replace failed drives without downtime.
    3. High-performance hardware: The QNAP TVS-EC1280U-SAS-RP R2 is equipped with powerful hardware components, including a quad-core Intel Xeon processor and up to 64GB of RAM. This ensures fast and efficient performance, allowing you to access and transfer files quickly.
    4. Advanced features and applications: QNAP NAS devices come with a wide range of advanced features and applications. These include remote access, file synchronization, backup solutions, multimedia streaming, virtualization support, and more. The QTS operating system provides a user-friendly interface and easy management of your personal cloud storage.
    5. Scalability and expandability: The QNAP TVS-EC1280U-SAS-RP R2 offers scalability and expandability options. You can easily add more hard drives or expand storage capacity using expansion units. This ensures that your personal cloud storage can grow with your needs.
    6. Integration with other services: QNAP NAS devices can integrate with various cloud services, such as Dropbox, Google Drive, and Microsoft OneDrive. This allows you to sync and backup your data across multiple platforms and access it from anywhere.
    7. Enhanced data security: The QNAP TVS-EC1280U-SAS-RP R2 provides advanced data security features, including AES 256-bit encryption, IP blocking, antivirus protection, and access control. This ensures that your personal cloud storage is secure and protected from unauthorized access.

    Overall, the QNAP TVS-EC1280U-SAS-RP R2 offers a robust and feature-rich personal cloud storage solution, with high storage capacity, data protection, performance, and advanced features, making it a suitable choice for individuals or businesses requiring a reliable and secure storage solution.

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