How to recover data from QNAP TX-800P NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS QNAP TX-800P

QNAP TX-800P NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from TX-800P.

How to recover data from NAS QNAP TX-800P

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can insufficient power supply or voltage fluctuations cause data loss on NAS QNAP TX-800P devices?

Insufficient power supply or voltage fluctuations can potentially cause data loss on NAS QNAP TX-800P devices. NAS devices rely on a stable power supply to function properly, and any disruptions or fluctuations in voltage can lead to various issues, including data corruption or loss.

When the power supply is inadequate or unstable, the NAS device may experience sudden shutdowns or unexpected restarts, which can interrupt ongoing read/write operations and potentially corrupt data. Additionally, voltage fluctuations can cause damage to the internal components of the NAS device, leading to data loss.

To mitigate the risks associated with power supply issues, it is recommended to use a high-quality uninterruptible power supply (UPS) to provide a stable power source to the NAS device. A UPS can help protect against power outages, voltage fluctuations, and other power-related problems, minimizing the chances of data loss.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS TX-800P can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP TX-800P. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a QNAP

How to recover data from a QNAP

TX-800P has 8 HDD slots, and it supports the following array types:

  • RAID 50;
  • RAID 60;
  • RAID 6;
  • RAID 5;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • exFAT;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP TX-800P network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS TX-800P, feel free to leave a comment!
  • Nathaniel Parker
    Nathaniel Parker 16.09.2023 15:49 #
    Are there any software tools available for data recovery from NAS QNAP TX-800P?
    • Hetman Software
      Hetman Software 16.09.2023 16:59 #

      Yes, there are several software tools available for data recovery from a QNAP TX-800P NAS. Some of the popular ones include:

      1. EaseUS Data Recovery Wizard: This software can recover deleted files, formatted data, and lost partitions from the QNAP NAS.
      2. Stellar Data Recovery: Stellar offers a NAS recovery software that can recover lost or deleted data from QNAP NAS devices, including the TX-800P.
      3. R-Studio: R-Studio is a comprehensive data recovery software that supports various NAS devices, including QNAP. It can recover data from formatted or damaged NAS drives.
      4. GetDataBack: GetDataBack is a powerful data recovery tool that can recover data from NAS devices, including QNAP. It supports various file systems and can recover data from formatted or deleted partitions.

      It's important to note that data recovery from a QNAP NAS can be a complex process, and it's recommended to consult with a professional data recovery service if you're dealing with critical data loss.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How does the NAS QNAP TX-800P enhance the functionality of a smart home system?

    The NAS QNAP TX-800P enhances the functionality of a smart home system in several ways:

    1. Storage Expansion: The TX-800P provides additional storage capacity to the smart home system. It allows users to easily expand their storage space, which is crucial for storing large amounts of data generated by smart home devices like surveillance cameras, media servers, and home automation systems.
    2. Centralized Data Management: With the TX-800P, users can centralize the management of all their smart home data. This makes it easier to access and organize information from various devices, ensuring seamless integration and efficient operation of the smart home system.
    3. Data Backup and Protection: The TX-800P offers data backup and protection features, ensuring that smart home data is securely stored and protected against loss or damage. It supports various backup methods like RAID configurations, snapshots, and remote replication, providing an extra layer of security for critical smart home data.
    4. Media Streaming: The TX-800P can act as a media server, allowing users to stream multimedia content to their smart home devices. This enables seamless playback of movies, music, and photos on different devices throughout the home, enhancing the entertainment and convenience aspect of the smart home system.
    5. App Ecosystem: QNAP NAS devices, including the TX-800P, have an extensive app ecosystem that enables users to expand the functionality of their smart home system. Users can install various apps from the QNAP App Center, such as home automation, surveillance, and multimedia apps, to further enhance their smart home experience.

    Overall, the NAS QNAP TX-800P enhances the functionality of a smart home system by providing additional storage, centralizing data management, ensuring data backup and protection, enabling media streaming, and offering an extensive app ecosystem for customization and expansion.

  • What are the key features and specifications of the NAS QNAP TX-800P that make it suitable for a smart home setup?

    The NAS QNAP TX-800P offers several key features and specifications that make it suitable for a smart home setup:

    1. High Storage Capacity: The TX-800P provides a large storage capacity of up to 8 hard drives, allowing you to store a vast amount of data, including media files, surveillance footage, and other smart home-related data.
    2. RAID Support: It supports various RAID configurations, including RAID 0, 1, 5, 6, 10, and JBOD. This ensures data redundancy and protection against drive failures, which is crucial for a smart home where data integrity is essential.
    3. High-Speed Connectivity: The TX-800P supports high-speed connectivity options such as USB 3.2 Gen 1, which enables fast data transfer between the NAS and other devices within the smart home network.
    4. Scalability: The NAS is designed to be scalable, allowing you to easily expand your storage capacity as your smart home needs grow. You can connect multiple TX-800P units to your QNAP NAS system, providing virtually limitless storage options.
    5. Compatibility: It is compatible with a wide range of smart home devices and platforms, including popular ones like Amazon Alexa, Google Assistant, and IFTTT. This allows for seamless integration and control of your smart home devices through the NAS.
    6. Remote Access and Mobile Apps: QNAP provides mobile apps that allow you to access and manage your smart home data remotely. You can monitor surveillance cameras, stream media, and access files from anywhere using your smartphone or tablet.
    7. Backup and Sync: The TX-800P supports various backup and sync options to ensure the safety of your smart home data. It offers features like scheduled backups, cloud storage integration, and real-time synchronization with other QNAP NAS devices.
    8. Energy Efficiency: QNAP NAS devices are known for their energy-efficient design. The TX-800P utilizes smart power management features, including hard drive hibernation and scheduled power on/off, reducing energy consumption and operating costs.

    Overall, the high storage capacity, RAID support, scalability, compatibility with smart home devices, and remote access capabilities make the NAS QNAP TX-800P an excellent choice for a smart home setup.

  • Can the NAS QNAP TX-800P be integrated with popular smart home platforms and devices, and what benefits does it offer in terms of data storage and management for a smart home system?

    Yes, the NAS QNAP TX-800P can be integrated with popular smart home platforms and devices. It supports various protocols and technologies such as DLNA, AirPlay, Chromecast, and more, allowing you to connect and stream media to different devices in your smart home ecosystem.

    In terms of data storage and management for a smart home system, the QNAP TX-800P offers several benefits:

    1. Centralized Storage: It provides a centralized location to store all your smart home data, including videos, photos, music, and documents. This allows for easy access and sharing of files across different devices within your smart home.
    2. Data Backup: The QNAP TX-800P offers reliable data backup solutions, ensuring that your smart home data is protected. It supports various backup methods like scheduled backup, real-time remote replication, and cloud backup, providing redundancy and data protection.
    3. Expandable Storage: The TX-800P is an expansion unit that can be connected to a compatible QNAP NAS device. This allows you to easily expand your storage capacity as your smart home system grows, ensuring that you have enough space to store all your data.
    4. RAID Support: The QNAP TX-800P supports various RAID configurations, including RAID 0, 1, 5, 6, 10, and JBOD. This provides data protection and performance optimization options based on your specific needs and preferences.
    5. Remote Access and Sharing: With the QNAP mobile apps and web interface, you can remotely access and manage your smart home data from anywhere. This enables you to easily share files, stream media, and monitor your smart home system even when you're away.

    Overall, the QNAP TX-800P offers robust data storage and management capabilities for a smart home system, ensuring that your data is secure, easily accessible, and expandable as your needs grow.

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