How to recover data from Qsan XCubeNAS XN5008RE NAS

Contents

• Why can’t ordinary software tools restore files from RAID?
• How to take hard disks out of the NAS and connect them to a PC?
  • Restoring data with Hetman RAID Recovery
  • Safe recovery from disk images
  • Where are user’s files stored?
  • Comparison of software for RAID recovery

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Qsan also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can the use of specific backup and recovery strategies help reduce potential data loss risks on NAS Qsan XCubeNAS XN5008RE devices?

Yes, the use of specific backup and recovery strategies can help reduce potential data loss risks on NAS Qsan XCubeNAS XN5008RE devices. Here are some strategies that can be implemented:

1. Regular backups: Schedule regular backups of your data to an external storage device or to a cloud storage service. This ensures that even if the NAS device fails or data gets corrupted, you can restore the data from the backups.
2. Offsite backups: Keep a copy of your backups in an offsite location. This protects your data in case of natural disasters, theft, or other incidents that may affect the NAS device and the backups stored in the same location.
3. RAID configuration: Set up a RAID (Redundant Array of Independent Disks) configuration on the NAS device. This allows for data redundancy by distributing data across multiple hard drives. If one drive fails, the data can still be accessed from the remaining drives.
4. Snapshot technology: Utilize snapshot technology provided by the NAS device. Snapshots capture the state of the data at a specific point in time, allowing you to revert to a previous version of the data if needed.
5. Data integrity checks: Regularly perform data integrity checks on the NAS device to identify and repair any corrupted or damaged data. This helps to ensure the integrity and reliability of your stored data.
6. Disaster recovery plan: Develop a comprehensive disaster recovery plan that outlines the steps to be taken in case of data loss or system failure. This plan should include procedures for data restoration, hardware replacement, and system recovery.

By implementing these backup and recovery strategies, you can significantly reduce the risks of data loss on NAS Qsan XCubeNAS XN5008RE devices.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS XCubeNAS XN5008RE can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

1. Turn off the storage and disconnect it from the power supply.

   WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

Restoring data with Hetman RAID Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Qsan XCubeNAS XN5008RE. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

XCubeNAS XN5008RE has 8 HDD slots, and it supports the following array types:

• RAID 0;
• RAID 1;
• RAID 5;
• RAID 6;
• RAID 50;
• RAID 60;
• JBOD;

NAS supports:

• exFAT, VFAT, FAT 12 / 16 / 32;
• NTFS / ReFS;
• APFS / HFS+;
• Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
• VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

• Overwriting during the recovery process;
• Loss resulting from bad sectors;
• User mistakes.

To create an image, do the following:

1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

2. Select the disk in the main window, and choose from the menu Tools – Save Disk. You can select multiple disks to be saved.

3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

Where are user’s files stored?

The Qsan XCubeNAS XN5008RE network-attached storage keeps SANOS operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery