Best Practices for Recovering Data from a Failed NAS Qsan XCubeNXT XN8024D RAID

Successfully recover data from a failed ⭐ NAS RAID array with these best practices on data backup, RAID levels, and choosing the right recovery software.

Best Practices for Recovering Data from a Failed NAS Qsan XCubeNXT XN8024D RAID

Qsan XCubeNXT XN8024D NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from XCubeNXT XN8024D.

Best Practices for Recovering Data from a Failed NAS Qsan XCubeNXT XN8024D RAID

RAID Recovery™ 2.6
Recover data from damaged RAID arrays inaccessible from a computer.
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Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Qsan also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any known limitations or performance bottlenecks that can increase data loss risks for NAS Qsan XCubeNXT XN8024D devices?

There are several potential limitations and performance bottlenecks that can increase data loss risks for NAS Qsan XCubeNXT XN8024D devices. Some of these include:

  1. Network congestion: If the network infrastructure is not capable of handling the high data transfer rates required by the NAS device, it can lead to dropped packets and potential data loss.
  2. Insufficient bandwidth: If the available bandwidth is not sufficient to handle the data transfer requirements, it can result in slow performance and potential data loss.
  3. Hardware failure: Like any other storage device, the Qsan XCubeNXT XN8024D is susceptible to hardware failures. If any of the components, such as hard drives or power supplies, fail, it can lead to data loss if proper redundancy and backup measures are not in place.
  4. Lack of redundancy: If the NAS device does not have sufficient redundancy, such as RAID configurations or backup systems, a single hardware failure can result in data loss.
  5. Inadequate backup strategy: If proper backup strategies are not implemented, such as regular backups to offsite locations or cloud storage, it can increase the risk of data loss in case of hardware failures or other disasters.
  6. Software or firmware bugs: Like any other software-based system, the Qsan XCubeNXT XN8024D can have bugs or vulnerabilities that may lead to data loss if not addressed promptly through software updates or patches.

To mitigate these risks, it is important to ensure that the network infrastructure is capable of handling the required data transfer rates, implement proper redundancy and backup strategies, regularly update software and firmware, and monitor the system for any signs of hardware failures or performance issues.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS XCubeNXT XN8024D can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Qsan XCubeNXT XN8024D. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Qsan

How to recover data from a Qsan

XCubeNXT XN8024D has 24 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Qsan XCubeNXT XN8024D network-attached storage keeps SANOS operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS XCubeNXT XN8024D, feel free to leave a comment!
  • Dicky Wolfenden
    Dicky Wolfenden 6.09.2023 17:56 #
    Can data recovery from NAS Qsan XCubeNXT XN8024D be done by individuals or is professional assistance necessary?
    • Hetman Software
      Hetman Software 6.09.2023 17:59 #

      Data recovery from a NAS (Network Attached Storage) device like the Qsan XCubeNXT XN8024D can be a complex process and often requires professional assistance. Here are a few reasons why:

      1. Technical expertise: NAS devices use complex storage systems and file systems. Recovering data from such devices requires knowledge of these systems, including RAID configurations, file systems, and data structures. Professional data recovery experts have the necessary technical expertise to handle such tasks.
      2. Specialized equipment: Data recovery from NAS devices often requires specialized equipment and tools. These tools help in accessing and recovering data from the storage drives in a safe and efficient manner. Professional data recovery companies have access to such equipment, which individuals may not have.
      3. Risk of further data loss: Attempting data recovery without proper knowledge and tools can lead to further data loss or damage. NAS devices often use multiple hard drives in RAID configurations, and mishandling them can result in permanent data loss. Professionals are trained to handle such situations and minimize the risk of further damage.
      4. Warranty concerns: Opening or tampering with a NAS device may void the warranty. If the device is still under warranty, it is advisable to seek professional assistance to ensure that the recovery process does not affect the warranty coverage.

      While some individuals with advanced technical knowledge may be able to perform basic data recovery tasks, it is generally recommended to seek professional assistance for NAS data recovery to maximize the chances of successful recovery and minimize the risk of further data loss.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the steps involved in connecting a printer to the Qsan XCubeNXT XN8024D NAS device?

    To connect a printer to the Qsan XCubeNXT XN8024D NAS device, you can follow these steps:

    1. Check printer compatibility: Ensure that your printer is compatible with network printing and supports connection to a NAS device.
    2. Connect the printer to the network: Use an Ethernet cable to connect the printer to the same network as the Qsan XCubeNXT XN8024D NAS device. Make sure the printer is powered on.
    3. Access the NAS device interface: Open a web browser on a computer connected to the same network as the NAS device. Enter the IP address of the NAS device in the browser's address bar to access the NAS device's interface.
    4. Login to the NAS device: Enter the appropriate username and password to log in to the NAS device's interface. If you have not set up the NAS device yet, follow the initial setup instructions provided by Qsan.
    5. Configure printer settings: In the NAS device's interface, navigate to the printer settings or print server settings section. This location may vary depending on the NAS device's firmware version or interface design.
    6. Add the printer: Look for an option to add a printer or configure a print server. Click on it and follow the on-screen instructions to detect and add the printer connected to the network.
    7. Install printer drivers: If prompted, install the necessary printer drivers on the NAS device. These drivers enable the NAS device to communicate with the printer properly.
    8. Configure printer settings: Once the printer is added, you may need to configure additional settings such as print quality, paper size, or other options specific to your printer. Adjust these settings as desired.
    9. Test the printer: Print a test page or any document from a computer connected to the same network as the NAS device. Ensure that the printer is functioning correctly and producing the expected output.
    10. Use the printer with the NAS device: Now that the printer is connected and configured, you can use it to print documents directly from the NAS device or any other device connected to the network.

    Note: The exact steps and options may vary depending on the firmware version and interface of the Qsan XCubeNXT XN8024D NAS device. It is recommended to refer to the user manual or documentation provided by Qsan for detailed instructions specific to your device.

  • Are there any specific network settings or configurations required to establish a connection between the printer and Qsan XCubeNXT XN8024D NAS?

    To establish a connection between a printer and a Qsan XCubeNXT XN8024D NAS, you may need to ensure the following network settings and configurations:

    1. IP Address: Assign a static IP address to both the printer and the NAS device. This will ensure that their network addresses remain constant and can be accessed consistently.
    2. Subnet Mask: Set the same subnet mask for both devices. The subnet mask determines the size of the network and helps devices communicate within the same network.
    3. Gateway: Configure the default gateway on both the printer and the NAS. The default gateway is the IP address of the router or gateway device that connects the local network to the internet.
    4. DNS Servers: Specify the DNS (Domain Name System) servers on both devices. DNS servers are responsible for translating domain names to IP addresses, enabling devices to access websites and services using their domain names.
    5. Network Protocol: Ensure that both devices support and are configured to use compatible network protocols, such as TCP/IP (Transmission Control Protocol/Internet Protocol), which is the most common protocol used in modern networks.
    6. Firewall and Port Forwarding: If you have a firewall enabled on either the printer or the NAS, make sure to configure it to allow the necessary network traffic between the devices. Additionally, if you are accessing the NAS from outside the local network, you may need to set up port forwarding on your router to allow remote access.
    7. Printer and NAS Configuration: Check the printer and NAS documentation for any specific configuration requirements, such as enabling network sharing or configuring printer-specific settings.

    It is important to consult the user manuals or contact the respective manufacturers for detailed instructions on configuring network settings for your specific printer and NAS models.

  • Can you provide a detailed guide or tutorial on connecting a printer to the Qsan XCubeNXT XN8024D NAS device, including any necessary software installations or driver updates?

    To connect a printer to the Qsan XCubeNXT XN8024D NAS device, you'll need to follow these steps:

    1. Check NAS Compatibility: Ensure that your printer is compatible with the Qsan XCubeNXT XN8024D NAS device. Check the NAS manufacturer's website or user manual for a list of compatible printer models.
    2. Connect the Printer: Connect the printer to the NAS device using either a USB cable or Ethernet cable, depending on the printer's connectivity options. If using a USB cable, connect it to an available USB port on the NAS device. If using an Ethernet cable, connect one end to the printer's Ethernet port and the other end to an available LAN port on the NAS device.
    3. NAS Configuration: Access the web-based user interface of the Qsan XCubeNXT XN8024D NAS device. Open a web browser and enter the NAS device's IP address in the address bar. Log in using your administrator credentials.
    4. Printer Setup: In the NAS user interface, navigate to the "Printer" or "Print Server" section. This location may vary depending on the specific NAS firmware version. Look for an option to add or configure a printer.
    5. Add Printer: Click on the "Add Printer" or similar button. The NAS device should automatically detect the connected printer. If not, you may need to manually enter the printer's IP address or select it from a list of available devices.
    6. Install Printer Drivers: If the NAS device prompts you to install printer drivers, follow the on-screen instructions to download and install the necessary software. The NAS device may provide a list of compatible drivers for your printer model. Alternatively, you can download the drivers from the printer manufacturer's website and install them manually.
    7. Printer Sharing: Configure the printer sharing settings according to your requirements. You may need to set permissions, assign a printer name, or enable certain features like print job logging or authentication.
    8. Test Printing: Once the printer setup is complete, perform a test print from a computer connected to the same network as the NAS device. Send a print job to the newly added printer and ensure that it prints successfully.

    By following these steps, you should be able to connect a printer to the Qsan XCubeNXT XN8024D NAS device and start using it for printing tasks. Remember to consult the NAS device's user manual or contact Qsan support for specific instructions related to your device's firmware version.

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