How to recover data from Qsan XCubeSAN XS1224 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Qsan XCubeSAN XS1224

Qsan XCubeSAN XS1224 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from XCubeSAN XS1224.

How to recover data from NAS Qsan XCubeSAN XS1224

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Qsan also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any preventive measures to minimize the risk of data loss on NAS Qsan XCubeSAN XS1224 devices?

Yes, there are several preventive measures that can be taken to minimize the risk of data loss on NAS Qsan XCubeSAN XS1224 devices. Here are some of them:

  1. Regular backups: Implement a regular backup strategy to ensure that your data is backed up frequently. This can be done using built-in backup features or third-party backup software.
  2. RAID configuration: Configure your XS1224 device with a RAID level that provides redundancy, such as RAID 1, RAID 5, or RAID 6. This will help protect against data loss in case of a drive failure.
  3. UPS (Uninterruptible Power Supply): Connect your XS1224 device to a UPS to protect against sudden power outages or fluctuations. This will help prevent data corruption or loss due to power-related issues.
  4. Firmware updates: Keep the firmware of your XS1224 device up to date. Manufacturers often release firmware updates that address security vulnerabilities and improve system stability.
  5. User access control: Implement strong user access control policies to restrict access to the NAS device. Only authorized users should have access to the data, and strong passwords should be enforced.
  6. Network security: Secure your network infrastructure to prevent unauthorized access to the NAS device. This can be done by using firewalls, VPNs, and strong network security protocols.
  7. Regular maintenance: Perform regular maintenance tasks, such as checking the health of hard drives, monitoring system logs, and cleaning dust from the device. This will help identify and address any potential issues before they cause data loss.
  8. Data encryption: Enable data encryption on your XS1224 device to protect sensitive data from unauthorized access. This will ensure that even if the physical drives are stolen, the data remains encrypted and unreadable.

By following these preventive measures, you can minimize the risk of data loss on NAS Qsan XCubeSAN XS1224 devices and ensure the safety and availability of your data.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS XCubeSAN XS1224 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Qsan XCubeSAN XS1224. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a Qsan

How to recover data from a Qsan

XCubeSAN XS1224 has 24 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Qsan XCubeSAN XS1224 network-attached storage keeps SANOS operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS XCubeSAN XS1224, feel free to leave a comment!
  • Emanuel Barnardiston
    Emanuel Barnardiston 5.09.2023 18:39 #
    Can data recovery from a NAS Qsan XCubeSAN XS1224 device be performed if there are issues with the disk array or storage pool?
    • Hetman Software
      Hetman Software 5.09.2023 18:59 #

      Yes, data recovery from a NAS Qsan XCubeSAN XS1224 device can be performed even if there are issues with the disk array or storage pool. However, the success of the data recovery process will depend on the specific issue and the severity of the data loss.

      In case of disk array issues, such as a failed or degraded disk, it is possible to replace the faulty disk with a new one and rebuild the array. This process will require expertise and knowledge of the specific NAS device's configuration and management interface.

      If there are issues with the storage pool, such as corruption or failure, data recovery can be more complex. It may involve repairing the storage pool, rebuilding the metadata, or using specialized software tools to recover the data.

      In both cases, it is recommended to contact a professional data recovery service provider who specializes in NAS devices and has experience with Qsan XCubeSAN XS1224. They will have the necessary tools, expertise, and resources to perform the data recovery process safely and efficiently.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How does RAID technology enhance the data storage capabilities of the Qsan XCubeSAN XS1224 NAS device?

    RAID (Redundant Array of Independent Disks) technology enhances the data storage capabilities of the Qsan XCubeSAN XS1224 NAS device in several ways:

    1. Data Protection: RAID technology provides data redundancy, ensuring that data is not lost in case of disk failure. The XS1224 supports various RAID levels, such as RAID 0, 1, 5, 6, 10, 50, and 60, allowing users to choose the level of data protection they require.
    2. Improved Performance: By using multiple disks in parallel, RAID technology improves read and write performance. The XS1224 can distribute data across multiple drives, allowing for faster data access and better overall performance.
    3. Increased Storage Capacity: RAID technology enables the combination of multiple drives into a single logical unit, increasing the overall storage capacity of the XS1224. Depending on the RAID level used, the XS1224 can offer increased storage capacity by utilizing striping and mirroring techniques.
    4. Hot-Swappable Drives: The XS1224 supports hot-swappable drives, which means that failed drives can be replaced without powering down the system. RAID technology allows for automatic data rebuilding onto the new drive, ensuring minimal downtime and uninterrupted data access.
    5. Flexibility and Scalability: The XS1224 supports RAID expansion and migration, allowing users to add more drives or change RAID levels as their storage needs evolve. This flexibility enables easy scalability and future-proofing of the NAS device.

    Overall, RAID technology enhances the Qsan XCubeSAN XS1224 NAS device's data storage capabilities by providing data protection, improved performance, increased storage capacity, hot-swappable drives, and flexibility for scalability.

  • What RAID levels are supported by the Qsan XCubeSAN XS1224 and how do they impact data protection and performance?

    The Qsan XCubeSAN XS1224 supports the following RAID levels:

    1. RAID 0: This level provides striping without any redundancy. It offers high performance as data is distributed across multiple drives, but there is no data protection. If one drive fails, all data is lost.
    2. RAID 1: This level mirrors data across multiple drives, providing redundancy. It offers good data protection as data is duplicated on each drive, but it reduces overall storage capacity and may impact write performance.
    3. RAID 5: This level distributes data and parity across multiple drives. It provides good data protection and decent performance. If a single drive fails, data can be rebuilt using parity information. However, write performance can be impacted due to the need to calculate parity.
    4. RAID 6: This level is similar to RAID 5 but with dual parity. It provides better data protection as it can tolerate the failure of two drives simultaneously. It offers similar read performance to RAID 5 but reduced write performance due to the additional parity calculations.
    5. RAID 10: This level combines RAID 1 and RAID 0. It mirrors data across pairs of drives and then stripes the mirrored pairs. It provides excellent data protection and good performance, but it requires a larger number of drives as compared to other RAID levels.

    The choice of RAID level depends on the desired balance between data protection and performance. RAID 0 offers the best performance but no data protection, while RAID 10 provides the highest level of data protection but requires more drives. RAID 5 and RAID 6 offer a good balance between performance and data protection, with RAID 6 providing higher fault tolerance. RAID 1 offers good data protection but reduces storage capacity.

  • Can you explain the relationship between RAID and NAS in the context of the Qsan XCubeSAN XS1224, and how it contributes to efficient data management and accessibility?

    In the context of the Qsan XCubeSAN XS1224, RAID and NAS play complementary roles in efficient data management and accessibility.

    1. RAID (Redundant Array of Independent Disks): RAID is a technology that combines multiple physical hard drives into a single logical unit to improve data redundancy, performance, or both. The XS1224 supports various RAID levels such as RAID 0, 1, 5, 6, 10, 50, and JBOD.
    • Data Redundancy: RAID levels like RAID 1, 5, 6, and 10 provide redundancy by mirroring or striping data across multiple drives. This ensures that if one drive fails, the data can still be accessed from the remaining drives, minimizing the risk of data loss.
    • Performance: RAID levels like RAID 0 and 10 improve performance by striping data across multiple drives, allowing for faster read and write operations.
    1. NAS (Network Attached Storage): NAS is a storage system that provides file-level access to data over a network. The XS1224 is a NAS device that allows multiple users or client devices to access and share data stored on it.
    • Centralized Storage: The XS1224 acts as a centralized storage repository, eliminating the need for individual storage devices on each client device. This simplifies data management and allows for efficient utilization of storage resources.
    • Data Accessibility: NAS enables easy and simultaneous access to data from multiple users or client devices. It provides file-level access protocols like NFS (Network File System) and SMB (Server Message Block) to ensure compatibility with various operating systems and devices.

    The combination of RAID and NAS in the Qsan XCubeSAN XS1224 provides several benefits for efficient data management and accessibility:

    1. Data Protection: RAID protects against drive failures by providing redundancy, ensuring data integrity and availability. In case of a drive failure, the XS1224 can automatically rebuild the data from the remaining drives without any downtime.
    2. Performance Optimization: By implementing RAID levels that stripe data across multiple drives, the XS1224 can significantly enhance read and write performance, allowing for faster data access and transfer speeds.
    3. Scalability: The XS1224 supports expansion units, allowing for easy scalability as storage requirements grow. Additional drives can be added to the RAID array without disrupting data accessibility, providing flexibility and future-proofing the storage infrastructure.
    4. Simplified Data Sharing: NAS functionality enables seamless file sharing and collaboration among multiple users or client devices. The XS1224 provides shared access to data over the network, facilitating efficient data exchange and collaboration in a centralized environment.

    Overall, the combination of RAID and NAS in the Qsan XCubeSAN XS1224 contributes to efficient data management by ensuring data protection, optimizing performance, enabling scalability, and simplifying data accessibility and sharing.

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