How to recover data from Qsan XCubeSAN XS3212 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Qsan XCubeSAN XS3212

Qsan XCubeSAN XS3212 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from XCubeSAN XS3212.

How to recover data from NAS Qsan XCubeSAN XS3212

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Qsan also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can elevation of privileges or compromised user accounts lead to data loss or unauthorized access on NAS Qsan XCubeSAN XS3212 devices?

Yes, elevation of privileges or compromised user accounts can potentially lead to data loss or unauthorized access on NAS Qsan XCubeSAN XS3212 devices. If an attacker gains elevated privileges or compromises a user account with sufficient access rights, they may be able to manipulate or delete data, access sensitive information, or perform unauthorized actions on the NAS device. It is important to implement strong security measures, such as regularly updating firmware, using strong passwords, and restricting user privileges, to mitigate the risk of such incidents.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS XCubeSAN XS3212 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Qsan XCubeSAN XS3212. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a Qsan

How to recover data from a Qsan

XCubeSAN XS3212 has 12 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Qsan XCubeSAN XS3212 network-attached storage keeps SANOS operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS XCubeSAN XS3212, feel free to leave a comment!
  • Zion Braithwaite
    Zion Braithwaite 5.09.2023 16:42 #
    Are there any specific precautions that need to be taken while attempting data recovery from a NAS Qsan XCubeSAN XS3212 device?
    • Hetman Software
      Hetman Software 5.09.2023 17:59 #

      Yes, there are several precautions that should be taken while attempting data recovery from a NAS Qsan XCubeSAN XS3212 device. Here are some important ones:

      1. Avoid further data loss: Before attempting any data recovery, it is crucial to stop using the NAS immediately to prevent any further data loss or corruption. Continued usage can overwrite the existing data, making recovery more difficult.
      2. Consult a professional: Data recovery from a NAS device can be complex and requires specialized knowledge and tools. It is recommended to consult with a professional data recovery service that has experience in recovering data from NAS devices.
      3. Do not attempt DIY recovery: Attempting to recover data yourself, especially without proper knowledge and tools, can further damage the device and make data recovery more challenging. It is best to leave it to the experts.
      4. Document the details: Take note of any error messages, unusual behavior, or any other relevant information about the NAS device. This information can be helpful for the data recovery service to understand the situation better and devise an appropriate recovery plan.
      5. Protect the device: Ensure that the NAS device is kept in a safe and controlled environment during the recovery process. Avoid exposing it to extreme temperatures, humidity, or physical damage.
      6. Backup the recovered data: Once the data recovery is successful, it is essential to immediately back up the recovered data to another storage device to prevent any future loss.

      Remember, data recovery from a NAS device can be a complex and delicate process, so it is always recommended to seek professional assistance to maximize the chances of successful recovery.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How does the Qsan XCubeSAN XS3212 enhance the gaming experience on consoles?

    The Qsan XCubeSAN XS3212 is a storage solution designed for high-performance applications, including gaming. While it may not directly enhance the gaming experience on consoles, it can provide several benefits that indirectly contribute to a better gaming experience.

    1. Increased Storage Capacity: The XS3212 offers a large storage capacity, allowing gamers to store more games, downloadable content, and updates. With ample storage, gamers don't have to worry about running out of space and can have a wider variety of games readily available.
    2. Faster Load Times: The XS3212 utilizes high-speed SSDs (Solid State Drives) or HDDs (Hard Disk Drives) with advanced caching technology. This can result in faster load times for games, reducing waiting times and allowing gamers to jump into their favorite titles quickly.
    3. Improved Game Performance: By connecting the XS3212 to a console, gamers can offload game data and assets onto the storage solution. This can free up the console's internal storage, potentially improving the overall performance of the console and enhancing the gaming experience.
    4. Seamless Multiplayer Experience: The XS3212 supports features like RAID (Redundant Array of Independent Disks) and high-speed connectivity options. These features ensure reliable and uninterrupted data access, which is crucial for online multiplayer gaming. Gamers can experience smoother gameplay without worrying about lag or data loss.
    5. Data Backup and Recovery: The XS3212 offers data protection features like RAID redundancy and snapshot technology. In case of any unexpected data loss or system failure, gamers can easily recover their saved games and progress. This ensures that valuable gaming data is safe and can be restored, preventing frustration and loss of progress.

    While the Qsan XCubeSAN XS3212 may not directly enhance the graphics or gameplay of consoles, its storage capabilities, performance enhancements, and data protection features indirectly contribute to an improved gaming experience.

  • What are the key features and specifications of the Qsan XCubeSAN XS3212 that make it suitable for game console storage?

    The Qsan XCubeSAN XS3212 is a storage solution that offers several key features and specifications that make it suitable for game console storage. These include:

    1. High-performance: The XS3212 is equipped with a powerful hardware architecture, including a multi-core processor and high-speed memory, which allows for fast data access and transfer rates. This ensures smooth gameplay and quick loading times for games.
    2. Scalability: The XS3212 supports both SAS and SATA drives, allowing for easy expansion and scalability as gaming libraries grow. It can accommodate up to 12 drives, providing ample storage capacity for a large number of games.
    3. RAID Support: The XS3212 supports various RAID levels, including RAID 0, 1, 5, 6, 10, 50, and 60. This ensures data protection and redundancy, minimizing the risk of data loss in case of drive failure.
    4. High Availability: The XS3212 features redundant power supplies and hot-swappable drive bays, ensuring high availability and minimizing downtime. This is crucial for uninterrupted gaming sessions.
    5. Advanced Data Protection: The XS3212 offers advanced data protection features, such as snapshot and remote replication, which allow for quick recovery in case of accidental data deletion or system failure.
    6. Easy Management: The XS3212 comes with a user-friendly web-based management interface, allowing users to easily configure and monitor the storage system. It also supports various management protocols, such as SNMP and SMI-S, for integration with existing management systems.
    7. Data Security: The XS3212 supports features like AES 256-bit volume-based encryption, ensuring data security and preventing unauthorized access to game data.

    Overall, the high-performance, scalability, data protection, and easy management features of the Qsan XCubeSAN XS3212 make it a suitable storage solution for game consoles, providing gamers with fast and reliable storage for their extensive game libraries.

  • How does the Qsan XCubeSAN XS3212 address the specific storage needs and requirements of game console users?

    The Qsan XCubeSAN XS3212 is a storage solution that can address the specific needs and requirements of game console users in several ways:

    1. High-performance storage: Game consoles require fast and responsive storage to ensure smooth gameplay and quick loading times. The XS3212 offers high-performance storage with support for SSDs and advanced caching algorithms, enabling faster data access and reduced latency.
    2. Large storage capacity: Game console users often have a large library of games, which require significant storage space. The XS3212 provides scalable storage capacity, allowing users to add more drives as their storage needs grow. It supports both HDDs and SSDs, providing flexibility in terms of capacity and performance.
    3. Data protection and reliability: Game console users invest a significant amount of time and money in building their game collections. The XS3212 offers various data protection features like RAID configurations, snapshot technology, and redundant components to ensure data integrity and minimize the risk of data loss.
    4. Easy management and configuration: The XS3212 comes with a user-friendly management interface that allows game console users to easily configure and manage their storage. It offers features like remote management, monitoring tools, and intuitive GUI, making it convenient for users to set up and maintain their storage system.
    5. Connectivity options: The XS3212 supports multiple connectivity options like iSCSI and Fibre Channel, enabling game console users to connect their storage directly to their consoles or gaming PCs. This ensures low latency and high-speed data transfer, resulting in improved gaming performance.

    Overall, the Qsan XCubeSAN XS3212 addresses the specific storage needs and requirements of game console users by providing high-performance, scalable, reliable, and easily manageable storage solutions.

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