How to recover data from Qsan XCubeSAN XS5316 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Qsan XCubeSAN XS5316

Qsan XCubeSAN XS5316 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from XCubeSAN XS5316.

How to recover data from NAS Qsan XCubeSAN XS5316

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Qsan also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can accidental deletion or user error cause data loss in NAS Qsan XCubeSAN XS5316 devices?

Yes, accidental deletion or user error can cause data loss in NAS Qsan XCubeSAN XS5316 devices. If a user accidentally deletes or overwrites important files or folders, it can result in permanent data loss if there are no backups available. It is always recommended to have proper backup strategies in place to prevent such data loss incidents.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS XCubeSAN XS5316 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Qsan XCubeSAN XS5316. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a Qsan

How to recover data from a Qsan

XCubeSAN XS5316 has 16 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Qsan XCubeSAN XS5316 network-attached storage keeps SANOS operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS XCubeSAN XS5316, feel free to leave a comment!
  • Isidore Masland
    Isidore Masland 6.09.2023 01:43 #
    Are there any specific troubleshooting methods for data recovery from NAS Qsan XCubeSAN XS5316 devices with limited functionality?
    • Hetman Software
      Hetman Software 6.09.2023 03:01 #

      Yes, there are specific troubleshooting methods for data recovery from NAS Qsan XCubeSAN XS5316 devices with limited functionality. Here are some steps you can follow:

      1. Check the physical connections: Ensure that all cables and connections are secure and properly connected. Sometimes, loose or faulty connections can cause limited functionality.
      2. Power cycle the device: Turn off the NAS device, unplug the power cable, wait for a few minutes, and then plug it back in. Power cycling can sometimes resolve temporary issues.
      3. Update firmware: Check if there are any firmware updates available for your Qsan XCubeSAN XS5316 device. Updating the firmware can often fix bugs and improve functionality.
      4. Reset to factory settings: If the device is not responding or behaving abnormally, you can try resetting it to factory settings. However, note that this will erase all data on the device, so proceed with caution.
      5. Contact technical support: If the above steps do not resolve the issue, it is recommended to reach out to Qsan's technical support team. They can provide specific troubleshooting steps based on your device's symptoms and help you recover the data.

      In cases where the device has suffered physical damage or severe malfunction, it may be necessary to seek professional data recovery services.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the available cloud services that can be used to copy data from Qsan XCubeSAN XS5316 NAS to the cloud?

    There are several cloud services that can be used to copy data from Qsan XCubeSAN XS5316 NAS to the cloud. Some of the popular options include:

    1. Amazon S3: Amazon Simple Storage Service (S3) is a highly scalable cloud storage service offered by Amazon Web Services (AWS). It allows you to store and retrieve any amount of data from anywhere on the web.
    2. Microsoft Azure Blob Storage: Azure Blob Storage is a massively scalable object storage solution provided by Microsoft Azure. It enables you to store and access large amounts of unstructured data, including backups and media files.
    3. Google Cloud Storage: Google Cloud Storage is a unified object storage solution offered by Google Cloud Platform. It provides durable and highly available storage for any type of data, with options for regional or multi-regional replication.
    4. IBM Cloud Object Storage: IBM Cloud Object Storage is a scalable and secure cloud storage service provided by IBM Cloud. It offers cost-effective and flexible storage options for various use cases, including backup and archive.
    5. Backblaze B2: Backblaze B2 is a cloud storage service designed for developers and businesses. It provides low-cost storage with high durability and availability, making it suitable for storing backups and other data.
    6. Wasabi: Wasabi is a cloud storage service that offers fast and cost-effective storage for businesses and individuals. It provides secure and scalable object storage with no egress fees, making it an attractive option for data backup and archiving.

    These are just a few examples of cloud services that can be used to copy data from Qsan XCubeSAN XS5316 NAS to the cloud. The choice depends on factors such as cost, performance, scalability, and specific requirements of your use case.

  • What are the potential challenges or limitations when copying data from Qsan XCubeSAN XS5316 NAS to cloud services?

    There can be several potential challenges or limitations when copying data from Qsan XCubeSAN XS5316 NAS to cloud services. Some of them include:

    1. Bandwidth limitations: The speed at which data can be transferred from the NAS to the cloud service depends on the available bandwidth. If the bandwidth is limited, it can significantly slow down the data transfer process and increase the time required to complete the backup.
    2. Network connectivity: A stable and reliable network connection is crucial for transferring data to the cloud. Any interruptions or network issues can cause data transfer failures or delays.
    3. Data transfer costs: Cloud service providers often charge for data transfer and storage. If you have large amounts of data to transfer, it can lead to additional costs, especially if you exceed the allocated monthly transfer limit.
    4. Data security: When transferring data to the cloud, ensuring its security is essential. You need to consider encryption methods, access controls, and data protection measures to safeguard your data during the transfer process and while stored in the cloud.
    5. Compatibility and integration: The compatibility between the Qsan XCubeSAN XS5316 NAS and the cloud service should be verified to ensure seamless integration. It is important to check if the NAS supports the required protocols and APIs for data transfer to the chosen cloud service.
    6. Data transfer speed: The speed of transferring data from the NAS to the cloud can be influenced by various factors, including the cloud service provider's infrastructure, distance to the data center, and overall network conditions. Slow data transfer speeds can lead to longer backup times and potential performance issues.
    7. Data integrity and consistency: It is crucial to ensure that the data copied to the cloud remains consistent and intact. Any data corruption or loss during the transfer process can result in data integrity issues and make the backup unreliable.
    8. Scalability and storage limitations: The scalability of the cloud service and storage limitations should be considered when copying data from the NAS. If you have a large amount of data or expect future growth, you need to ensure that the cloud service can accommodate your storage requirements.
    9. Dependency on internet connectivity: Copying data to the cloud requires a stable and uninterrupted internet connection. If there are any disruptions or outages, it can hinder the data transfer process and impact the backup schedule.
    10. Time and resources: Transferring large amounts of data to the cloud can be a time-consuming process, especially if the initial backup is required. It may require significant resources, including network bandwidth, storage capacity, and computing power, to complete the data transfer efficiently.
  • What are the recommended best practices or strategies for efficiently and securely copying data from Qsan XCubeSAN XS5316 NAS to cloud services?

    When copying data from a Qsan XCubeSAN XS5316 NAS to cloud services, it is important to follow some recommended best practices and strategies to ensure efficiency and security. Here are a few:

    1. Evaluate and choose a reliable cloud service provider: Before proceeding with the data transfer, carefully assess different cloud service providers and choose one that aligns with your requirements. Consider factors like security measures, data transfer speeds, storage options, and pricing.
    2. Implement encryption: To ensure data security during transit, enable encryption on your Qsan XCubeSAN NAS. This can be done by configuring SSL/TLS certificates for secure communication between the NAS and the cloud service.
    3. Utilize dedicated backup and sync software: Instead of relying on manual methods, use dedicated backup and sync software that is compatible with both your Qsan XCubeSAN NAS and the chosen cloud service. This software will streamline the process and provide additional features like scheduling, versioning, and incremental backups.
    4. Optimize data transfer: To improve efficiency, consider optimizing the data transfer process. This can be achieved by compressing the data before transferring it to the cloud, as it reduces the amount of data being transmitted. Additionally, you can prioritize and transfer critical data first, followed by less critical data.
    5. Enable incremental backups: Enabling incremental backups ensures that only the changed or new data is transferred to the cloud, reducing both time and bandwidth requirements. This approach is particularly useful for large datasets or frequent backups.
    6. Set up bandwidth throttling: If your internet connection has limited bandwidth, consider setting up bandwidth throttling to control the amount of data being transferred at any given time. This can help prevent network congestion and ensure other critical operations are not affected.
    7. Monitor and verify data integrity: After the data transfer is complete, regularly monitor and verify the integrity of the data stored in the cloud. This can be done by comparing checksums or using built-in verification tools provided by the cloud service.
    8. Implement access controls and permissions: Ensure that appropriate access controls and permissions are in place for the cloud storage. This includes setting up strong passwords, enabling multi-factor authentication, and restricting access to authorized personnel only.
    9. Regularly update and patch your NAS: Keep your Qsan XCubeSAN NAS firmware and software up to date with the latest security patches. Regular updates help address any vulnerabilities and ensure optimal performance.

    Remember, it is crucial to review and understand the specific security and data protection features offered by your Qsan XCubeSAN NAS and the chosen cloud service provider to tailor your approach accordingly.

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